RoadVitals

2018 RAM 3500 Cab Chassis

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 22, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2018 RAM 3500 Cab Chassis, most frequently naming the airbags, electrical and visibility categories.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags133.3%
  • Electrical133.3%
  • Visibility133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsElectrical
Filed Mar 22, 2025
Crash reported

Lights flash, air bag flashes, seat belt flashes, vehicle startles to start, the electrical system is completely torn apart, the diesel fuel system is not functioning and running properly due to a missing filter, the transmission is a stalling when accelerating, vehicle barely stops, incomplete inspection was not performed, the commercial insurance on the vehicle is expired, registration expired, poses a huge risk to all motorists on the road, vehicle travels all over the United States from Indiana, to Kentucky, to Minnesota, Illinois, Michigan, where it was manufactured [XXX] with FCA US LLC as an incomplete vehicle, from Mexico. Not safe on the road at all, no clue if the vehicle actually has air bags, etc. In the open cab, there are two- cylinder tanks, one with a label showing Linde Gas and Equipment (UN1001) located within/on the back of a truck/vehicle seeming to be improperly stored and the smaller cylinder tank (UN1001) is not vertical and angled, held on by a fabric strap, side by side with the other cylinder tank, with welding, electrical, and other equipment around them. Used to long distance travel from Indiana to Kentucky without proper registration, expired tags, and constantly causing problems with all electrical components, brakes, ABS system, 4x4 not running right, deft tank always empty, bc of the modifications done to it, no stack to release exhaust, vehicle lags, it’s completely just an incomplete and a hazard to every single person on the road. At any time the vehicle will and can shut off and there’s nothing anyone can do to stop it. Let alone the air bag issues. It’s a huge huge safety issue. Please listen and read this. I care about others on the road. Being a victim of a head on collision, I take safety very seriously. Vehicle backed into a Chrysler town and country & caused major damage to the van, bc the break slipped on the dodge ram 3500. No air bags deployed. I’m not the owner I personally know the driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S

NHTSA ID
11649932
Incident
Mar 15, 2024
Visibility
Filed Feb 24, 2025

I was driving in dense traffic at 55mph. The rear window suddenly, and without warning, exploded. Glass shards peppered my wife’s and my back neck. The window is protected by a headache rack (see pictures). My thought is the glass is improperly made, in that it should not explode; or improperly factory installed.

NHTSA ID
11644678
Incident
Feb 14, 2025

Compare model years

Complaint and recall counts across every year of this model

RAM 3500 Cab Chassis by model year
YearComplaintsRecallsInvestigationsIssue Index
2018Viewing200—
2016010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.