2015 RAM 3500 Other / unspecified Problems

The contact owns a 2015 Ram 3500. The contact stated while driving 60 MPH, the steering started shuddering and the vehicle made an abnormal popping sound. The contact then noticed that the front driver's side wheel was wobbling. The contact pulled over to the side of the road and inspected the wheel. The contact noticed that two of the wheel studs of the front driver's side wheel had fractured. The contact stated that the vehicle was previously taken to the dealer to be repaired under NHTSA Campaign Number: 21V398000 (Wheels); however, the dealer informed the contact that the wheel studs did not need to be replaced. The dealer was notified of the failure and informed the contact that the VIN was no longer included in the recall because the recall had been marked completed. The vehicle was not repaired and remained on the side of the road. The manufacturer was not notified of the failure. The failure mileage was approximately 166,000.

NHTSA ID

11623871

Incident

Nov 5, 2024

Mileage

166,000 mi

The contact owns a 2015 Ram 3500. The contact stated while driving 35-40 MPH, the vehicle started wiggling and wobbling abnormally. The contact was able to pull to the side of the road, where he noticed that the outer rear wheel had separated from the vehicle. Additionally, the contact noticed that the inner rear wheel had separated and pinched the axle, causing the wheel to support the vehicle. The vehicle was towed to the dealer, where an assessment was made. The dealer determined that the wheel studs needed be replaced under NHTSA Campaign Number: 21V398000 (Wheels); however, the wheel replacement was not covered. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 183,901.

NHTSA ID

11596921

Incident

Jun 20, 2024

Mileage

183,901 mi

The contact owns a 2015 Ram 3500. The contact stated that the gooseneck ball hitch failed to remain secured. No warning light was illuminated. The vehicle was taken to dealer. The dealer confirmed the failure with the gooseneck ball hitch was related to the recall but did not replace the gooseneck ball hitch. The contact referenced NHTSA Campaign Number: 18E028000 (Trailer Hitches) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.

NHTSA ID

11569479

Incident

Jul 25, 2018

Mileage

37,000 mi

The contact owns a 2015 Ram 3500. The contact stated while driving at approximately 30 MPH, the driver's front and driver's side rear wheels detached from the vehicle. The contact became aware of nine broken wheel studs. There was no warning light illuminated. The contact referenced the failure to NHTSA Campaign Number: 21V398000 (Wheels) however, the VIN was not included in the recall. The contact made a local dealer aware of the failure and confirmed that the VIN was not included in the recall. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the wheel studs and lug nuts needed to be replaced. The vehicle remained with the independent mechanic awaiting parts for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.

NHTSA ID

11499540

Incident

Dec 23, 2022

Mileage

110,000 mi

The contact owns a 2015 Ram 3500. The contact had initially received notification of NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was then taken to a dealer where the recall repair was performed. The contact stated that approximately 6,600 miles after the recall repair was performed, the vehicle started vibrating while driving at various speeds. Additionally, the contact mentioned that the brake pedal was vibrating while depressed. There was no warning light illuminated. Upon inspection, the contact discovered that all the lug nuts on each wheel were not properly tightened. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 131,000.

NHTSA ID

11470423

Incident

Jun 21, 2022

Mileage

131,000 mi

Informed on recall for a wheel stud possibly breaking sending wheel flying off vehicle. 7 months later and no fix!! This could be a deadly occurence if wheel comes off vehicle and hits another vehicle as well as loss of control of my vehicle. I also tow 16000lb trailers!

NHTSA ID

11445988

Incident

May 8, 2021

TPMS SENSORS BEING CALLED OUT IN WRONG LOCATIONS FOR REAR TIRES. TPMS WAS CALLING OUT TIRES IN WRONG POSITIONS AND VALUES. FRONT WAS ALSO CALLING IT INCORRECT VALUES. DUALLY. PROBLEMS WITH INCORRECT CALL OUTS CAUSED MULTIPLE TRIPS TO REPAIR SHOPS, TO REPAIR TIRES THAT WE'RE INFLATED PROPERLY BUT READING OUT ON WRONG SIDE OF VEHICLE. AFTER LAST VISIT, DEALER REPLACED TWO ALLEGEDLY BAD SENSORS WHILE ONLY ONE BAD ONE WAS IDENTIFIED AS BAD BY DISCOUNT TIRE. WHILE ALL TPMS APPEARED TO BE READING AFTER THIS REPAIR, RIGHT REAR OUTER TPMS WAS READING A STEADY 68 PSI WHILE ALL OTHER TIRES STARTED OFF LOWER AND INCREASED APPROPRIATELY AS TIRES HEATED UP WITH DRIVING, THIS SENSOR READING DID NOT CHANGE. DUE TO CROSSED READINGS ON FRONT, RIGHT FRONT TIRE WAS INDICATING LOW PRESSURE WHILE PROSPEROUS INFLATED, AND LEFT FRONT WENT FLAT, DUE TO INCORRECT TPMS SENSOR READINGS, STRANDING VEHICLE UNTIL IT COULD BE REPLACED AND TAKEN TO SHOP. CONSIDER CHRYSLER RECALL P62 ... ALSO DEALER NOW CLAIMS THAT INNER AND OUTER TIRES USE THE SAME STPMS SENSORS, WHEN OTHER HAVE REPORTED THAT THE INNER AND OUTER TIRES ON THE DUALLY USE DIFFERENT SENSORS.. BUILD DATE 10/2014 .... LOOKS LIKE YOU. NEEDED TO RECALL A BROADER RANGE OF DUALLY THAN JUST THE CHASSIS CAB FOR TPMS DOR 2015'S UNDER P62 I AM AT DEALER AGAIN, AS THEY BUMBLE THEIR WAY AROUND FIXING THE TPMS AND ATTEMPTING TO ALSO UPDATE THE RADIO SOFTWARE FROM 15.17.5 TO 18.45.01

NHTSA ID

11394457

Incident

Feb 2, 2021

Mileage

66,000 mi

DURING A TRIP ON AN IMPROVED HIGHWAY, THE FRONT END BEGAN TO SHAKE VIOLENTLY. THE STEERING WHEEL WAS HARD TO KEEP AHOLD OF AT 50 MPH. AT THIS TIME THE TRUCK HAD 17596 MILES ON IT. WHEN WE RETURNED HOME I CALLED MY DODGE DEALER, LANDERS MCLARTY TO EXPRESS MY CONCERN OF THE TRUCK PERFORMANCE. SUBSEQUENTLY I BROUGHT THE TRUCK IN FOR AN INSPECTION AND RESOLUTION OF THE PROBLEM. THE REPORT WAS THAT THE TIRES WERE CUPPED AND I NEEDED NEW TIRES. I FELT THAT THIS SHOULD BE TREATED AS DEFECTIVE EQUIPMENT AND THAT THEY SHOULD COVER THE COST. THE TIRES ARE NEXON TIRES FROM S. KOREA. AT 17596 MILES THEY SHOULD NOT FAIL THAT SOON. I WAS TOLD BY THE GM THAT THEY HAVE TROUBLE WITH TIRES ON 'THIS KIND OF TRUCK AND THAT I GOT GOOD USAGE AT 1759 MILES. AM TAKING THE THE VEHICLE TO AN INDEPENDENT TRUCK CENTER TO HAVE AN INSPECTION AND REMEDIATION F TIRES IF NEEDED. HAVE BEEN TOLD THAT 17596 MILES IS TOO SOON FOR TIRES TO FAIL. DODGE RAM DEALER, LANDERS MCLARTY REFUSES TO HONOR MY 10 YEAR WARRANTY DUE TO TIRE PROBLEM.

NHTSA ID

11342031

Incident

Jul 22, 2020

Mileage

17,596 mi

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED BILL BRYAN CHRYSLER DODGE JEEP RAM 3401 US-441, FRUITLAND PARK, FL 34731 WHERE THEY INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THE PARTS WOULD BECOME AVAILABLE IN MARCH 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11317271

Incident

Jan 1, 2020

PASENGER'S SIDE, FRONT TIRE (ORIGINAL EQUIPMENT NEXEN ROADIAN HTX) SEPARATED WHILE DRIVING STRAIGHT ON A HIGHWAY AT 65 MPH. SEPARATION CAUSED EXTREME VIBRATION AND INSTABILITY. CAUSED TRUCK TO BECOME UNDRIVABLE.

NHTSA ID

11278727

Incident

Oct 28, 2019

Mileage

9,000 mi

TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING 45 MPH, THE VEHICLE UNINTENTIONALLY PULLED TO THE RIGHT AND LEFT. THE CONTACT ALSO MENTIONED THAT THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO JERRY DAMSON CHRYSLER DODGE JEEP RAM (790 N BRINDLEE MOUNTAIN PKWY, ARAB, AL 35016, (256) 586-6041) WHERE UNKNOWN REPAIRS HAD TO BE PERFORMED TO THE TRANSMISSION AND TURBO CHARGER. IN ADDITION, THE HUBS AND BEARINGS WERE REPLACED. THE CONTACT STATED THAT THE FAILURES STILL OCCURRED AFTER THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 143,000.

NHTSA ID

11258059

Incident

Mar 1, 2017

Mileage

143,000 mi

DRIVER'S SIDE, FRONT TIRE (ORIGINAL EQUIPMENT NEXEN ROADIAN) SEPARATED WHILE DRIVING STRAIGHT ON A HIGHWAY AT 55 MPH. SEPARATION CAUSED EXTREME VIBRATION AND INSTABILITY. CAUSED TRUCK TO BECOME UNDRIVABLE.

NHTSA ID

11253663

Incident

Aug 7, 2019

Mileage

8,232 mi

NEXEN ROADIAN HTX RH5 LT235R/80-17 LR E. RIGHT FRONT TIRE HAS STARTED TO HAVE AN INTERNAL ISSUE. THE TIRE HAS "CROWNED" ON THE TREAD LINE. MEANING IT HAS AN ARC ON TREAD AREA FROM SIDE TO SIDE AND IS HIGHER IN THE CENTER. VEHICLE VIBRATES WHILE DRIVING IT BETWEEN 40 TO 70 MPH. ALL TIRES WERE ROTATED AT ABOUT 6,500 MILES. THE VEHICLE IS AT 7,900 MILES CURRENTLY. THE VEHICLE HAS ALWAYS HAD SOME SHAKING TO IT SINCE IT WAS NEW. IT HAS GOTTEN PROGRESSIVELY WORSE. I WON'T EVEN BOTHER WITH A WARRANTY CLAIM. THESE TIRES SHOULD BE BANNED FROM US DOT APPROVAL AND FCA SHOULD BE FINED HEVAVELY FOR BEING ALLOWED TO PUT NEXEN TIRES ON IT'S TRUCKS PERIOD. ALL OWNERS SHOULD BE GIVEN CREDIT TOWARDS PURCHASING REPLACEMENT TIRES. THERE ARE MANY FORUMS WITH VARIOUS COMPLAINTS ABOUT THE NEXEN TIRES BEING INSTALLED ON RAM TRUCKS. FOR THE SAFETY OF MYSELF AND FELLOW RAM OWNERS THE NEXEN TIRES SHOULD BE BANNED FROM ENTERING THE USA EITHER VIA OEM CHOICE OR ANY RETAILER OR COMMERCIAL SELLER. THESE TIRES HAVE AN EARLY 2014 DATE CODE. I'LL BE PURCHASING A NICE NEW PAIR OF BRIDGESTONE TIRES FOR MY TRUCK.

NHTSA ID

11228540

Incident

Jun 29, 2019

Mileage

7,900 mi

BEFORE I HAD 7500 MILES ON VEHICLE I HAD TO REPLACE BOTH STEER TIRES DUE TO SEPARATION THAT WAS DETERMINED TO BE DEFECTIVE TIRES, SINCE THE I HAVE HAD TO REPLACE 3 ADDITIONAL TIRES FOR SAME DEFECT, COMPLETE SEPARATION OF BUILD MATERIAL THAT HAS CAUSED EXTREME BOUNCE AND VIBRATION RESULTING IN 5 TIRES BEING REPLACED DUE TO DEFECTS, RETAILER THAT HAS HANDLED THE LAST 3 STATED THIS IS VERY COMMON TO THE RAM TRUCKS WITH THESE NEXEN BRAND TIRES

NHTSA ID

11118166

Incident

Nov 11, 2016

Mileage

7,458 mi

2015 DODGE RAM 3500 DUALLY WITH 28,000 MILES ON IT AND I HAVE ALREADY REPLACED 3 OF THE 6 TIRES DUE TO TIRE TREAD SEPARATION. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE, BUT HAVE NEVER OWNED THIS BRAND OF TIRES EITHER. THESE ARE THE ORIGINAL TIRES THAT CAME ON THE TRUCK TO BEGIN WITH. VERY POOR TIRE!

NHTSA ID

11098489

Incident

May 27, 2018

Mileage

28,000 mi

THE FRONT TIRES WEAR EXCESSIVELY ON THE OUTER EDGES. I HAVE TAKEN IT TO FLETCHER DODGE 3 TIMES TO CORRECT THE ISSUE. THE SERVICE DEPARTMENT ACKNOWLEDGED THAT THIS IS A PROBLEM THEY HAVE SEEN BEFORE WITH THIS MODEL VEHICLE. FLETCHER DODGE DID REPLACE THE 2 FRONT TIRES AND PERFORMED AN ALLIGNMENT. CHRYSLER SET UP A STAR ACCOUNT AND WORKED ON IT. CHRYSLER ACKNOWLEDGED THERE IS A PROBLEM BUT DO NOT KNOW WHAT IT IS AND THERE IS NOTHING THEY CAN DO, AND IT IS CAUSED BE TOWING HEAVY LOADS. I DRIVE IT MOSTLY AND FROM WORK. I USE A 2 HORSE TRAILER ABOUT 4 TIMES A YEAR FOR APROXIMATELY 340 MILES AND HAY 3 TIMES A YEAR FOR APPROXIMATELY 40 MILES.

NHTSA ID

10937353

Incident

Nov 18, 2016

I ONLY HAVE 15,000 MILES AND I ALREADY REPLACED FRONT TIRES & HAVE TO REPLACE THEM AGAIN FRONT END IS SHAKING SO BAD WHEN YOU GO OVER 40MPH & I HAVE SPOKE TO OTHER PEOPLE THAT HAVE THE SAME PROBLEMS WITH THERE 2014 DODGE RAM 3500!

NHTSA ID

10873591

Incident

Jun 10, 2016