Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2019 RAM 3500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 50 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 50, in the owner's own words
HAD RECALL FOR HIGH PRESSURE FUEL PUMP COMPLETED IN 12/2022 AND THE NEW PART HAS PREMATURELY FAILED CAUSING DEBRIS TO GO INTO THE FUEL SYSTEM. THE NEW PART WAS TO PREVENT THIS ISSUE FROM HAPPENING AND IT SEEMS THAT FAILURE AFTER ONLY 3 YEARS MEANS THAT A DEFECTIVE PART WAS INSTALLED OR SOME FORM OF IMPROPER INSTALLATION OCCURRED.
The contact owns a 2019 Ram 3500. The contact stated that while driving approximately 55 MPH, a warning light for the exhaust system illuminated, and the vehicle stalled. The vehicle was pulled over to the side of the road, and the vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed, but the vehicle was not repaired. An unknown dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was notified of the failure and confirmed that an unknown recall repair was previously completed on the vehicle. Upon investigating the failure online, the contact related the failure to NHTSA Action Number: EA23001(Fuel System, Diesel). The failure mileage was approximately 214,000. The VIN was not available.
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel); and would like to be removed from the recall distribution list. The local dealer was contacted. The manufacturer was contacted.
All of my fuse are lose, also the dealership installed a new high pressure fuel pump under recall and now it’s whining and now my pcm is over charging my batteries!!!
The contact owns a 2019 RAM 3500 Big Horn. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer was contacted stated they was waiting for parts. The manufacturer was contacted several times and were unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms recall incomplete.
Poor throttle respond when doing lane change, really really poor throttle respond, especially when doing lane change the throttle supper slow respond can causing a rear end from the safe on incoming lane changed distance to unsafe distance after the lane changed, this seriously can causing the crash by the rear end from the vehicle on the back. It also happened when merge into freeway when throttle is very important for driver to adjust the speed to make vehicle merge into the traffic smoothly. Reported to dealer service manager everytime drop vehicle for servicing but CAN NOT fix the issue. This happened when the dealer upgraded new calibration for power train by other recall. But before power train upgraded my vehicle dont have this poor throttle respond issue at all.
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The contact stated that the failure had been reoccurring for a year. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that while driving at approximately 65 MPH, he depressed the accelerator pedal to change lanes, and the vehicle shuddered and almost stalled. The contact stated that the "check fuel filter" light was illuminated. The contact stated that the failure lasted for a few seconds then the vehicle resumed normal operation. The contact stated that the failure was intermittent but had started to occur at various speeds. The contact stated that "possible water in fuel" warning light had started to become illuminated. The contact drove the vehicle to a dealer where it was not diagnosed or repaired. The contact was advised by the dealer that the recall repair parts would take years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect.
This vehicle has a safety recall I. The high pressure fuel pump. The dealership says they’re unable to provide resolution due to part’s availability. Reasonable time has been allowed and yet, no repairs have been made. The manufacturer should be required to buy back the vehicle or replace it at no cost to me.
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number 21V88000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called three local dealers, who all confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
We have this truck at our dealership and are unable to sell do to this recall. Recall has been out since November 12th 2012 and through Nhtsa it shows that it can be completed. I've talked with Ram recall assistance and they state that this truck is not able to have the recall completed and I asked for a buy back and they said I need to talk with my local dealer to start that process. I called our local dealer and they said they have never heard of that and are unable to help. They did say they have the part in stock to complete the recall however Ram will not release it to the 2019's and they can only do the 2020's recall which is the same thing.
went to start and nothing, battery is OK has a quick flash of fuel filter service. and still have 35% left according to the truck. I am guessing it is the fuel pump issue awaiting what the dealership states it has only 36000 miles so its still under warranty.
It has been a year since notified of recall that is open for fuel system and the dealership told me today that no fix has been identified yet
The contact owns a 2019 Ram 3500. The contact received a notification for NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Ram 3500. The contact stated that while driving at various speeds, the vehicle lost motive power and failed to accelerate. The fuel mileage had decreased. The fuel warning light was flashing on and off. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V880000 (Fuel System, Diesel). The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 41,000.
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
There is the known recall for my truck. 2019 Ram 3500 with Cummins diesel engine. The CP4 high pressure fuel pump if prone to failure and can cause the vehicle to immediately stall and possible causing serious injury. (Y78/NHTSA 21V-880) I took my truck in and was told parts are not available for 2019's. I called FCA customer service today and was told that the parts are available but only for vehicles with failed high pressure pumps. So I need for my pump to fail and possible injure or kill myself or someone else and they will complete the recall? Makes no sense. The consumer stated contacted Ram customer service and informed computers were down. Customer service couldn't provide an update for the recall.
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Ram 3500. The contact received notification NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received a year ago. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms part are available.
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .