RoadVitals

2019 RAM 4500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest May 23, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 28, 2020

What this page shows

Our database holds 6 NHTSA owner-reported complaints for the 2019 RAM 4500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–6 of 6

Fuel systemOther / unspecified
Filed May 23, 2023

The contact owns a 2019 Ram 4500. The contact received notification of the NHTSA Campaign Number: 21V398000 (Wheel) and 21V880000 (Fuel System, Diesel) however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11523408
Incident
Oct 23, 2022
Fuel system
Filed Sep 6, 2022

The fuel pump failed and they have not fixed it after 3 months and they do not answer or return my calls.

NHTSA ID
11483119
Incident
Jun 4, 2022
Powertrain (other)
Filed Jul 30, 2022

My truck has been at a dodge dealership for over a month due to a open recall. This dealership is declining to service my vehicle because they are saying the recall has to be fixed first before they can diagnosis my truck for change in drive quality. They are telling me that dodge does not have a fix for the recall on my truck and my truck has to sit there until a fix is available. My truck sat there for 29 days because they said they were backed up and I had to wait my turn. I would like to speak with someone asap to continue telling about my experience and to also inform that my truck is still not fixed and Stellntis is involved also. All of this due to a recall that me as a customer cannot control and I am taking the biggest hit out of everybody I have to keep paying for a truck that I cannot even use please someone help me The dealership has not done proper research at all to service this recall and my truck is still down because of it The dealership has lied in roles that there current staff members are in to report false information to stellantis They charged me 740.00 cash and declined me of using my debit card only for my truck still to be in the same condition it was 34 days before I took it too this shop now they want me to bring it back in charge me another 149.00 diag fee and I am losing money with my company every day because of this This is a real urgent issue and would like to speak with someone asap sorry but this is really got me in a tight spot and the dealership is not helping at all The dealership Tony t dodge in orangeburg sc

NHTSA ID
11476689
Incident
May 3, 2022
Engine
Filed Feb 22, 2021

AT ONLY 15000 MILES AND 6 MONTHS OF LIFE, MY TRUCK IS LEAKING OIL/FUEL FROM THE CP4 FUEL PUMP. THE OIL/DIESEL IS LEAKING ON THE ENGINE BLOCK AND OTHER NEARBY HOT COMPONENTS WHICH I ASSUME COULD BE A FIRE HAZARD OR A FUEL SYSTEM DISASTER FAILURE. THE SYSTEM IS LEAKING ALL THE TIME WHILE ENGINE IS WORKING

NHTSA ID
11397469
Incident
Feb 15, 2021
Mileage
15,000 mi
Fuel systemSteering
Filed Feb 22, 2021

AT ONLY 4 MONTHS SINCE VEHICLE IS PURCHASED, FUEL PUMP IS LEAKING. (POTENTIAL FIRE HAZARD) ALSO HAD EXPERIENCED DEATH WOBBLE SEVERAL TIMES WHEN GOING MORE THAN 60 MPH. STEERING ISSUE, POTENTIAL HAZARD

NHTSA ID
11397290
Incident
Feb 21, 2021
Mileage
15,000 mi
Engine
Filed Nov 28, 2020

IST TIME, APPROX. 29,000 MILES, WITH NO WARNING, VEHICLE RAN POORLY, ROUGH AND DIED. STRANDED ON SIDE OF ROAD FOR 4 HOURS UNTIL A TOW TRUCK CAME. DIAGNOSED AS HIGH PRESSURE FUEL PUMP FAILURE. SECOND TIME, APPROX 39,000 MILES, SAME ISSUE OF STALLING, EXCEPT THIS TIME I WAS STUCK IN THE MIDDLE OF THE DESERT WITH 114 DEGREE TEMP FOR 8 HRS. BEFORE A TOW. SAME DIAGNOSIS, HIGH PRESSURE PUMP FAILURE. ALL DOCUMENTATION AVAILABLE THROUGH FCA CUSTOMER CARE CASE 76826889 AND ALSO [XXX] | CASE 76201975 REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
11376793
Incident
Jul 29, 2020
Mileage
29,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .