2016 RAM 5500 Problems

The contact owns a 2016 Ram 5500. The contact stated that on two separate occasions while his driver was driving at an undisclosed speed, the vehicle started to shake violently when all four tires detached from the vehicle. As a result, the contact’s driver was able to navigate the vehicle to safety. The vehicle was towed to an auto repair shop where it was diagnosed that the wheels studs had detached from the wheels and needed to be replaced. The vehicle was repaired however the failure recurred. The contact then received notification of the NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was then towed to the dealer where it was diagnosed that the rear driver’s and passenger’s side wheel studs and lug nuts had detached and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact inquired about reimbursement; however, the contact was denied reimbursement and informed that vehicle was outside of the warranty contract and had expired. The contact was informed that parts were not part of the recall repair. The failure mileage was approximately 365,047.

We have sent this in for recall repairs and Dodge either did not have the parts or said it would be weeks before they got the parts and we, as a company have had three dodge ram 5500's in the last week that have broken all the wheel studs off, snapped a single stud, or the the lug nuts have gotten loose even after torquing them to the newly recommended 129ft/lbs. We have 30 plus of these trucks and we are worried that if dodge does not get this fixed that there will be an injury.

The contact owns a 2016 Ram 5500. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transfer case. The contact stated that the transmission was loud and vibrated abnormally while driving. The contact previously owned a 2014 Ram 5500 with a noisy transfer case which caused the vehicle to vibrate abnormally, and due to the failure, the contact was given a newer model vehicle. The contact stated that the current vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 156. The VIN was invalid.

TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AN VIBRATE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V495000 (POWER TRAIN). THE FAILURE MILEAGE WAS 175,000.

THE HIGH PRESSURE BOOSTER HOSE INTERIOR LINER CAME APART AND JAMMED INTO THE BRAKE BOOSTER PRESSURE PORT. THIS CAUSED LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. THIS IS AN AMBULANCE, WE HAVE MULTIPLE OF THIS SAME YEAR AND MODEL. IT WAS IN MOTION ON A CITY STREET AND RESULTED IN A NEAR MISS. THROUGH AN INTERNET SEARCH AND CALLING THE DODGE DEALERSHIP AND SPEAKING TO THE MECHANIC, THIS IS A COMMON ISSUE ACROSS MULTIPLE MODEL YEARS. HTTPS://WWW.DIESELTRUCKRESOURCE.COM/FORUMS/4TH-GEN-RAM-NON-DRIVETRAIN-2010-UP-202/STEERING-LOCKS-UP-BRAKE-APPLICATION-315220/

TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) WHERE IT WAS DIAGNOSED THAT THE AXLE WAS OUT OF SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.

TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL BEARING FRACTURED AND DETACHED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX) WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,610.

TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) WHERE IT WAS DIAGNOSED THAT THE AXLE WAS OUT OF SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.

WAS DRIVING 65 MPH IN CRUISE CONTROL, ON THE HIGHWAY, IN MOTION WHEN I FELT A VIBRATION FOR MAYBE 10 SECONDS, DASH LIGHTS CAME ON WITHIN A COUPLE SECONDS OF VIBRATION STARTING, PULLED OVER TO THE SIDE OF THE HIGHWAY, TRUCK WOULD NOT GO INTO PARK. SOMEONE HAD TO BRING A TRUCK AND TRAILER TO COME PICK UP MYSELF AND THE TRUCK AND A WRECKER TO LOAD TRUCK ON TRAILER. WHEN TRUCK WAS LOADED, YOU COULD SEE THAT THE TRANSFER CASE LOOKED LIKE IT HAD EXPLODED. THE WIRING HARNESS HAD BEEN PULLED OUT. I CHECKED FOR ANY ISSUES OF THIS TYPE WITH SIMILAR YEAR AND MAKE TRUCKS AND FOUND THAT SOME 2016 DODGE 5500'S HAVE A RECALL FOR REPLACEMENT OF THE TRANSFER CASE BECAUSE THIS CAN HAPPEN. WHEN I CALLED I WAS TOLD THAT MY VIN IS NOT INCLUDED IN THIS RECALL. I THINK SOMEONE SHOULD INVESTIGATE THIS ISSUE. IT SEEMS VERY ODD THAT SAME YEAR MAKE AND MODEL HAS THIS ISSUES BUT IT IS ONLY THOSE MADE BETWEEN CERTAIN DATES. HOW CAN THEY BE CERTAIN? I AM NOW LEFT PAYING A MONTHLY NOTE ON A $45,000 TRUCK THAT IS COMPLETELY USELESS. THIS TRUCK IS REGULARLY MAINTENANCED AND ONLY HAS 72,000 MILES ON IT.

ALL FUNTIONS OF STEERING COLUMN FAILED. FOUND UNPOWERED WIRE TO 6STEERING COLUMN MODULE. TRACED WIRE TO FUSEBOX AND FOUND SEVERAL CORRODED WIRES ALONG WITH RUBBER COATING FALLING OFF. REPLACED BAD WIRE ENDS AND AM NOW LOOKING FOR A PERMINENT FIX.

WHILE DRIVING DOWN THE ROAD, I FELT A SLIGHT VIBRATION AND THEN A LOUD BANGING NOISE FROM UNDERNEAT THE TRUCK. I LOST POWER AND HAD TO PULL OVER TO THE SIDE OF THE ROAD AND THEN FOUND PARTS OF THE TRANSMISSION ON THE ROAD AND ALOT OF FLUID. THE ENGINE WAS SMOKING BUT DID NOT CATCH FIRE

THE HIGH PRESSURE BOOSTER HOSE INTERIOR LINER CAME APART AND JAMMED INTO THE BRAKE BOOSTER PRESSURE PORT. THIS CAUSED LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. THIS IS AN AMBULANCE, WE HAVE MULTIPLE OF THIS SAME YEAR AND MODEL. IT WAS IN MOTION ON A CITY STREET AND RESULTED IN A NEAR MISS. THROUGH AN INTERNET SEARCH AND CALLING THE DODGE DEALERSHIP AND SPEAKING TO THE MECHANIC, THIS IS A COMMON ISSUE ACROSS MULTIPLE MODEL YEARS. HTTPS://WWW.DIESELTRUCKRESOURCE.COM/FORUMS/4TH-GEN-RAM-NON-DRIVETRAIN-2010-UP-202/STEERING-LOCKS-UP-BRAKE-APPLICATION-315220/

The contact owns a 2016 Ram 5500. The contact stated that while driving 35 MPH on several occasions, the vehicle lost power and unintendedly decelerated. The check engine warning light was illuminated. The vehicle was taken to the residence and there was smoke coming from the engine and there was oil underneath the engine compartment. The contact stated that an independent mechanic arrived at the residence and retrieved a fault code referencing an exhaust system failure and a fire risk. The vehicle was not repaired. The vehicle was then towed to a dealer, where it was diagnosed and DTC: P003A (Turbo supercharger boost control module position exceeded learning limits, U010C - lost communication with turbocharger control module, FP2BAC - NOx exceedance deactivation of EGR) were retrieved. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 23,000.

TL* THE CONTACT OWNS A 2016 RAM 5500. WHILE DRIVING, THE STEERING WAS NOT ALIGNED AND THE FRAME WAS LEANING TOWARDS THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC (LES SCHWAB TIRE CENTER LOCATED AT 903 S BURLINGTON BLVD BURLINGTON, WASHINGTON 360-757 0038) WHERE IT WAS DIAGNOSED THAT THE AXLE WAS OUT OF SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.