RoadVitals

2024 RAM Promaster BEV

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 26, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2024 RAM Promaster BEV. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V715000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE

Sep 26, 2024
336 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2024 Ram Promaster Battery Electric (BEV) vehicles. Incorrect software in the motor control processor module (MCPA) may cause a loss of drive power.
The risk: A loss of drive power can increase the risk of a crash.
The remedy: Dealers will update the MCPA software, free of charge. Owner notification letters were mailed October 31, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 99B.
Chrysler (FCA US, LLC)Manufacturer number 99BView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

S2523000051

ELECTRICAL SYSTEM; SERVICE BRAKES

Antilock Brake System (ABS) Lamp On. C0033-29 Right Front Tone Wheel – Invalid Signal Diagnostic Trouble Code (DTC). Customer Complaint/Technician Observation: Customer complaint of intermittent or steady ABS or Electronic Stability Control (ESC) lamps on. Technician finds C0033-29 DTC stored or active. See the below information if the complaint and C0033-29 is present. Discussion: Inspection of the tone wheel should be performed. Metal dust or flakes could gather around the tone wheel area causing a false signal and resulting in the DTC setting. Repair will include disassembly, inspecting the tone wheel, removing/cleaning the debris from the hub bearing and reassembly.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.