2016 RAM Promaster Problems

I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 miles. this issue would cause the car to stall randomly. This I feel is a safety issue. The car is not being driven for the cost of repair is out of my budget.

The contact owns a 2016 Ram ProMaster. The contact stated that while driving approximately 70 MPH, the vehicle suddenly shut off. The vehicle was unable to be restarted and was later towed to the local mechanic. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted regarding the failure. The failure mileage was 170,000.

We have owned this vehicle for 4 years. We are now on our 3rd time having the transmission replaced.

"NEEDS TO BE EXTENDED." THE AMERICAN AUTOMAKER HAS ANNOUNCED THAT CERTAIN 2011-2013 MODEL YEAR VEHICLES WILL GET WARRANTY EXTENSIONS BECAUSE THE LEFT CYLINDER HEADS MIGHT CRACK. CHRYSLER WILL EXTEND THE ENGINE WARRANTY ON THE LEFT-SIDE CYLINDER HEAD TO 10 YEARS OR 150,000 MILES AND THE REMAINING ENGINE COMPONENTS WILL CONTINUE TO BE COVERED BY THE STANDARD FIVE-YEAR, 100,000-MILE POWERTRAIN WARRANTY. ACCORDING TO CHRYSLER, ROUGHLY 7,500 ENGINES WERE SUSCEPTIBLE TO THE CYLINDER HEAD FAILURE AND WAS FIRST DISCOVERED IN 2012. (THIS IS AN ONGOING PROBLEM THAT CLEARLY STILL HAS NOT BEEN CORRECTED EVEN FOR 2018-2019 MODELS.) FCA REJECTS THIS AS IN MY QUESTION TO THEM CONCERNING THIS EXACT MATTER. RE: CASE # [XXX] THANK YOU FOR ALLOWING FCA CUSTOMER CARE AN OPPORTUNITY TO ADDRESS YOUR CONCERN. OUR PRIMARY FOCUS IS YOUR SATISFACTION. MY NAME IS ALEXANDRA AND WE APPRECIATE YOUR TIME AND EFFORT IN BRINGING THIS MATTER TO US. UPON THOROUGH REVIEW AND CONSIDERATION, WE REGRET TO INFORM YOU THAT YOUR REQUEST FOR REIMBURSEMENT HAS BEEN DENIED. -THE BASIC WARRANTY HAS EXPIRED ON MARCH 8, 2019. AND POWERTRAIN WARRANTY HAS EXPIRED ( EXPIRED ODOMETER ) AT 92,077 MILES. -NO RELATED RECALL FOR THIS REPAIR. AS MUCH AS QUALITY SERVICE IS OUR CONCERN, PLEASE BE INFORMED THAT THERE ARE CERTAIN GUIDELINES AND QUALIFICATIONS THAT WE NEED TO MEET IN ORDER TO GRANT YOUR REQUEST. THANK YOU FOR YOUR UTMOST UNDERSTANDING. WE LOOK FORWARD TO YOUR CONTINUED BUSINESS WITH US, AND WE APPRECIATE YOU REACHING OUT TO US TODAY. SINCERELY, [XXX], FCA REIMBURSEMENT SPECIALIST. THE REPAIR COSTS THOUSANDS OF DOLLARS SO I AM SURE THEY DON'T WANT TO ADMIT RESPONSIBILITY BUT THEY ARE. THE CUSTOMER DID NOT BUILD THE ENGINE BUT THE CUSTOMER IS LEFT TO PICK UP THE PIECES. #NOT ALONE MELSON V. FCA US LLC FILED: MARCH 27, 2020 CASE# [XXX] FCA US LLC MAGNUSON-MOSS WARRANTY ACT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

The contact owns a 2016 Ram ProMaster. The contact stated that while driving approximately 70 MPH, the vehicle suddenly shut off. The vehicle was unable to be restarted and was later towed to the local mechanic. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted regarding the failure. The failure mileage was 170,000.

ESC fault codes came on. Brake light switch intermittently not activating causing vehicle to set ESC fault.

The problem I'm having with my truck is I can't keep a head light from burning out. I just had one quit that was a month old. I've been using the spec. lamp from Sylvania H7. What really sucks about this is in the past 2 years I've installed at least 7 or 8 head lamps, and at a cost of $45 to $55 bucks each it's Bull#@#$. Why can't Dodge come up with a better head lamp.

The contact owns a 2016 Ram Promaster. The contact stated that the vehicle headlight bulbs would blow approximately every 6 months. The contact stated no warning light was illuminated. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 80.

Parking brake won't release when temperatures are at freezing or below. Consensus opinion on the internet is that water is getting into the cable + cable housing line and freezing, which causes the cable to stick inside the housing. Thus, when releasing the parking brake, the cable doesn't move and the pads are still pressing against the drums.

E-Brake cable freezes or doesn't disengage causing damage to the rotors, brakes, pads. Dealership said that the e-brake cable had stretched causing the rear parking brake to lock and destroy the rotors, brake pads, shoes, wheel speed sensors, pad sensors. This issue was addressed while the vehicle was under manufacturer right before we purchased the vehicle. No action was taken due to no codes in the computer, which is related to a Technical Service Bulletin for this vehicle. The TSB number is 08-088-16. Dated November 15, 2016. The TSB requires the re-flashing of the computer. The vehicle AVG Mpg does not change from 4.7mpg. There are no VIN numbers on the TSB. It applies to vehicles that are having this issue. The safety issue with this is, the parking assist brakes do not work when this issue is present. This is a 2016 Dodge RAM ProMaster 2500 Diesel. There is no PARK. Only the PARKING ASSIST E-BRAKE.

E-Brake cable freezes or doesn't disengage causing damage to the rotors, brakes, pads. Dealership said that the e-brake cable had stretched causing the rear parking brake to lock and destroy the rotors, brake pads, shoes, wheel speed sensors, pad sensors. This issue was addressed while the vehicle was under manufacturer right before we purchased the vehicle. No action was taken due to no codes in the computer, which is related to a Technical Service Bulletin for this vehicle. The TSB number is 08-088-16. Dated November 15, 2016. The TSB requires the re-flashing of the computer. The vehicle AVG Mpg does not change from 4.7mpg. There are no VIN numbers on the TSB. It applies to vehicles that are having this issue. The safety issue with this is, the parking assist brakes do not work when this issue is present. This is a 2016 Dodge RAM ProMaster 2500 Diesel. There is no PARK. Only the PARKING ASSIST E-BRAKE.

TL* THE CONTACT OWNS A 2016 RAM 2500 PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ESC fault codes came on. Brake light switch intermittently not activating causing vehicle to set ESC fault.

E-Brake cable freezes or doesn't disengage causing damage to the rotors, brakes, pads. Dealership said that the e-brake cable had stretched causing the rear parking brake to lock and destroy the rotors, brake pads, shoes, wheel speed sensors, pad sensors. This issue was addressed while the vehicle was under manufacturer right before we purchased the vehicle. No action was taken due to no codes in the computer, which is related to a Technical Service Bulletin for this vehicle. The TSB number is 08-088-16. Dated November 15, 2016. The TSB requires the re-flashing of the computer. The vehicle AVG Mpg does not change from 4.7mpg. There are no VIN numbers on the TSB. It applies to vehicles that are having this issue. The safety issue with this is, the parking assist brakes do not work when this issue is present. This is a 2016 Dodge RAM ProMaster 2500 Diesel. There is no PARK. Only the PARKING ASSIST E-BRAKE.

THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND THEN ALL THE WAY TO FLOOR WITH NO RESPONSE UNTIL REPEATING THE ACTION AND THEN SHOOTING FORWARD UNEXPECTEDLY. 3 TIMES NEARLY INVOLVED IN ACCIDENT BECAUSE OF UNPREDICTABLE THROTTLE RESPONSE. CAR HAS LESS THAN 500 MILES AND IS ELECTRONICALLY CONTROLED THROTTLE. DEALER THEN REPLACED TRANSMISSION AND WHAT EVER ELSE THEY DID AND THE SITUATION GREATLY IMPROVED BUT STILL SLOW RESPONSE AND UNPREDICTABLE WHEN DRIVING. THIS HAS BEEN A DIRE SAFETY HAZARD WHILE I AM DRIVING AND THE DEALER SAYS NONSENSE WHEN I COMPLAIN. IT IS A PROBLEM WHEN TRYING TO BE SENSITIVE WITH THROTTLE. WHEN MASHING DOWN ON THROTTLE IT DOES NOT WANT TO RESPOND.

ESC fault codes came on. Brake light switch intermittently not activating causing vehicle to set ESC fault.

VEHICLE OVERHEATING DUE TO COOLING FAN FAILURE AND FAULTY FRONT STRUTS AND THE CV JOINTS