RoadVitals

NHTSA safety recall

Recall 11V374000: STEERING:GEAR BOX:SHAFT SECTOR

MACK TRUCKS, INC · Reported to NHTSA Jul 20, 2011

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Units potentially affectedThe manufacturer's own estimate of how many vehicles or items of equipment may contain the defect. It is not a count of failures, and not every unit in the range is necessarily affected.
2,294
Model years coveredModel years in our database that NHTSA matched to this campaign. Whether an individual vehicle is covered still depends on its VIN.
4
Models covered
1
Grouped from the model years above
Reported to NHTSA
Jul 20, 2011
Production Nov 26, 2008 – Apr 26, 2011

What this recall covers

NHTSA's campaign record, quoted as published

The defect

MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009-2012 MRU HEAVY TRUCKS MANUFACTURED FROM NOVEMBER 26, 2008, THROUGH APRIL 26, 2011. THE BOLTS USED TO MOUNT THE STEERING GEAR WERE NOT TIGHTENED TO SPECIFICATION. THE BOLTS CAN LOOSEN WHICH OVER TIME MAY CAUSE THE STEERING GEAR TO DISCONNECT FROM ITS MOUNTING BRACKET.

The risk

A COMPLETE LOSS OF STEERING MAY OCCUR INCREASING THE RISK OF A VEHICLE CRASH.

The remedy

DEALERS WILL REPLACE THE BOLTS, WHICH WILL BE TIGHTENED TO THE CORRECT SPECIFICATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 19, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Notes

MACK TRUCKS RECALL CAMPAIGN NUMBER IS SC0356.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.

Campaign details

Identifiers and dates as filed with NHTSA

Manufacturer
MACK TRUCKS, INC
Manufacturer's campaign number
SC0356
NHTSA campaign number
11V374000
Units potentially affected
2,294
Report received
Jul 20, 2011
Production range
Nov 26, 2008 – Apr 26, 2011
Campaign type
Vehicle
Federal safety standard (FMVSS)
Not recorded

Vehicles covered

4 model years across 1 model

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.