NHTSA safety recall
Recall 12V330000: STRUCTURE:BODY:ROOF AND PILLARS
TURTLE TOP · Reported to NHTSA Jul 11, 2012
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Turtle Top is recalling certain model year 2010 through 2012 commercial buses manufactured from April 1, 2011, through March 25, 2012, equipped with Specialty Manufacturing Inc. (SMI) Prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the Prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."
The risk
In the event of an emergency, passengers' exit from the bus may be hindered possibly resulting in injury to the vehicle occupants.
The remedy
Turtle Top will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 16, 2012. Owners may contact Turtle Top at 1-574-831-4349 or SMI at 1-800-951-7867.
Notes
Customers may contact the National Highway Traffic Safety Administration's vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- TURTLE TOP
- Manufacturer's campaign number
- Not recorded
- NHTSA campaign number
- 12V330000
- Units potentially affected
- 361
- Report received
- Jul 11, 2012
- Production range
- Apr 1, 2011 – Mar 25, 2012
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- 217
Vehicles covered
11 model years across 5 models
- Turtle Top Odyssey
- Turtle Top Odyssey Lt
- Turtle Top Odyssey Xl
- Turtle Top Terra Transport
- Turtle Top Vanterra
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.