RoadVitals

NHTSA safety recall

Recall 17V243000: STEERING:ELECTRIC POWER ASSIST SYSTEM

Mercedes-Benz USA, LLC. · Reported to NHTSA Apr 11, 2017

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Units potentially affectedThe manufacturer's own estimate of how many vehicles or items of equipment may contain the defect. It is not a count of failures, and not every unit in the range is necessarily affected.
3
Model years coveredModel years in our database that NHTSA matched to this campaign. Whether an individual vehicle is covered still depends on its VIN.
2
Models covered
1
Grouped from the model years above
Reported to NHTSA
Apr 11, 2017
Production Jul 11, 2016 – Nov 3, 2016

What this recall covers

NHTSA's campaign record, quoted as published

The defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.

The risk

A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.

The remedy

MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.

Campaign details

Identifiers and dates as filed with NHTSA

Manufacturer
Mercedes-Benz USA, LLC.
Manufacturer's campaign number
Not recorded
NHTSA campaign number
17V243000
Units potentially affected
3
Report received
Apr 11, 2017
Production range
Jul 11, 2016 – Nov 3, 2016
Campaign type
Vehicle
Federal safety standard (FMVSS)
Not recorded

Vehicles covered

2 model years across 1 model

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.