RoadVitals

NHTSA safety recall

Recall 17V287000: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Volkswagen Group of America, Inc. · Reported to NHTSA Apr 28, 2017

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Units potentially affectedThe manufacturer's own estimate of how many vehicles or items of equipment may contain the defect. It is not a count of failures, and not every unit in the range is necessarily affected.
23
Model years coveredModel years in our database that NHTSA matched to this campaign. Whether an individual vehicle is covered still depends on its VIN.
2
Models covered
1
Grouped from the model years above
Reported to NHTSA
Apr 28, 2017
Production Nov 18, 2015 – Jun 3, 2016

What this recall covers

NHTSA's campaign record, quoted as published

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

The risk

If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.

The remedy

Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.

Campaign details

Identifiers and dates as filed with NHTSA

Manufacturer
Volkswagen Group of America, Inc.
Manufacturer's campaign number
72G5
NHTSA campaign number
17V287000
Units potentially affected
23
Report received
Apr 28, 2017
Production range
Nov 18, 2015 – Jun 3, 2016
Campaign type
Vehicle
Federal safety standard (FMVSS)
202

Vehicles covered

2 model years across 1 model

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.