NHTSA safety recall
Recall 18V215000: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; HYBRID PROPULSION SYSTEM
Zero Motorcycles Inc. · Reported to NHTSA Apr 4, 2018
NHTSA has issued a “do not drive” advisory for this campaign.
Owners of covered vehicles are advised not to drive them until the recall repair has been completed. Confirm whether your specific vehicle is covered using its VIN before acting on this.
Check your VIN on NHTSA.govRecalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.
The risk
An electrical short can increase the risk of a fire.
The remedy
Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Zero Motorcycles Inc.
- Manufacturer's campaign number
- SV-ZMC-018-383
- NHTSA campaign number
- 18V215000
- Units potentially affected
- 218
- Report received
- Apr 4, 2018
- Production range
- Oct 21, 2011 – Jul 23, 2012
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- Not recorded
Vehicles covered
3 model years across 3 models
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.