RoadVitals

NHTSA safety recall

Recall 19V666000: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Daimler Vans USA, LLC · Reported to NHTSA Sep 18, 2019

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Units potentially affectedThe manufacturer's own estimate of how many vehicles or items of equipment may contain the defect. It is not a count of failures, and not every unit in the range is necessarily affected.
29
Model years coveredModel years in our database that NHTSA matched to this campaign. Whether an individual vehicle is covered still depends on its VIN.
1
Models covered
1
Grouped from the model years above
Reported to NHTSA
Sep 18, 2019
Production Jan 31, 2019 – May 1, 2019

What this recall covers

NHTSA's campaign record, quoted as published

The defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.

The risk

The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.

The remedy

DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.

Campaign details

Identifiers and dates as filed with NHTSA

Manufacturer
Daimler Vans USA, LLC
Manufacturer's campaign number
VS2KOPFSTU
NHTSA campaign number
19V666000
Units potentially affected
29
Report received
Sep 18, 2019
Production range
Jan 31, 2019 – May 1, 2019
Campaign type
Vehicle
Federal safety standard (FMVSS)
Not recorded

Vehicles covered

1 model year across 1 model

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.