NHTSA safety recall
Recall 19V722000: STRUCTURE:BODY:DOOR
Daimler Trucks North America LLC · Reported to NHTSA Oct 10, 2019
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
The risk
A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
The remedy
DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Daimler Trucks North America LLC
- Manufacturer's campaign number
- FL834
- NHTSA campaign number
- 19V722000
- Units potentially affected
- 2,547
- Report received
- Oct 10, 2019
- Production range
- Nov 14, 2016 – Sep 10, 2019
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- Not recorded
Vehicles covered
8 model years across 2 models
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.