RoadVitals

NHTSA safety recall

Recall 19V792000: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

Daimler Trucks North America LLC · Reported to NHTSA Nov 4, 2019

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Units potentially affectedThe manufacturer's own estimate of how many vehicles or items of equipment may contain the defect. It is not a count of failures, and not every unit in the range is necessarily affected.
2,725
Model years coveredModel years in our database that NHTSA matched to this campaign. Whether an individual vehicle is covered still depends on its VIN.
10
Models covered
2
Grouped from the model years above
Reported to NHTSA
Nov 4, 2019
Production Jan 15, 2015 – Oct 29, 2019

What this recall covers

NHTSA's campaign record, quoted as published

The defect

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

The risk

If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

The remedy

DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.

Campaign details

Identifiers and dates as filed with NHTSA

Manufacturer
Daimler Trucks North America LLC
Manufacturer's campaign number
FL-836
NHTSA campaign number
19V792000
Units potentially affected
2,725
Report received
Nov 4, 2019
Production range
Jan 15, 2015 – Oct 29, 2019
Campaign type
Vehicle
Federal safety standard (FMVSS)
Not recorded

Vehicles covered

10 model years across 2 models

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.