RoadVitals

NHTSA safety recall

Recall 19V867000: SEATS:MID/REAR ASSEMBLY

Mercedes-Benz USA, LLC. · Reported to NHTSA Dec 6, 2019

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Units potentially affectedThe manufacturer's own estimate of how many vehicles or items of equipment may contain the defect. It is not a count of failures, and not every unit in the range is necessarily affected.
1
Model years coveredModel years in our database that NHTSA matched to this campaign. Whether an individual vehicle is covered still depends on its VIN.
1
Models covered
1
Grouped from the model years above
Reported to NHTSA
Dec 6, 2019
Production Jul 13, 2018 – Nov 5, 2018

What this recall covers

NHTSA's campaign record, quoted as published

The defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.

The risk

The headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.

The remedy

MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.

Campaign details

Identifiers and dates as filed with NHTSA

Manufacturer
Mercedes-Benz USA, LLC.
Manufacturer's campaign number
Not recorded
NHTSA campaign number
19V867000
Units potentially affected
1
Report received
Dec 6, 2019
Production range
Jul 13, 2018 – Nov 5, 2018
Campaign type
Vehicle
Federal safety standard (FMVSS)
Not recorded

Vehicles covered

1 model year across 1 model

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.