NHTSA safety recall
Recall 20V107000: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Mercedes-Benz USA, LLC. · Reported to NHTSA Feb 24, 2020
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.
The risk
If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.
The remedy
MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Mercedes-Benz USA, LLC.
- Manufacturer's campaign number
- 2020030009
- NHTSA campaign number
- 20V107000
- Units potentially affected
- 1
- Report received
- Feb 24, 2020
- Production range
- May 24, 2019 – May 24, 2019
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- Not recorded
Vehicles covered
1 model year across 1 model
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.