RoadVitals

NHTSA safety recall

Recall 20V395000: ELECTRICAL SYSTEM:SOFTWARE; ELECTRONIC STABILITY CONTROL (ESC)

Mercedes-Benz USA, LLC. · Reported to NHTSA Jul 6, 2020

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Units potentially affectedThe manufacturer's own estimate of how many vehicles or items of equipment may contain the defect. It is not a count of failures, and not every unit in the range is necessarily affected.
5,399
Model years coveredModel years in our database that NHTSA matched to this campaign. Whether an individual vehicle is covered still depends on its VIN.
12
Models covered
7
Grouped from the model years above
Reported to NHTSA
Jul 6, 2020

What this recall covers

NHTSA's campaign record, quoted as published

The defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.

The risk

If the ESP does not react properly to a driving situation, it may increase the risk of a crash.

The remedy

MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.

Campaign details

Identifiers and dates as filed with NHTSA

Manufacturer
Mercedes-Benz USA, LLC.
Manufacturer's campaign number
2020080016
NHTSA campaign number
20V395000
Units potentially affected
5,399
Report received
Jul 6, 2020
Production range
Not recorded
Campaign type
Vehicle
Federal safety standard (FMVSS)
Not recorded

Vehicles covered

12 model years across 7 models

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.