RoadVitals

NHTSA safety recall

Recall 24V971000: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT; WHEELS:LUGS/NUTS/BOLTS/STUDS

GEM WAEV LLC · Reported to NHTSA Dec 26, 2024

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Units potentially affectedThe manufacturer's own estimate of how many vehicles or items of equipment may contain the defect. It is not a count of failures, and not every unit in the range is necessarily affected.
243
Model years coveredModel years in our database that NHTSA matched to this campaign. Whether an individual vehicle is covered still depends on its VIN.
8
Models covered
4
Grouped from the model years above
Reported to NHTSA
Dec 26, 2024

What this recall covers

NHTSA's campaign record, quoted as published

The defect

GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.

The risk

Ball joint separation can cause a loss of steering control, increasing the risk of a crash.

The remedy

Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.

Campaign details

Identifiers and dates as filed with NHTSA

Manufacturer
GEM WAEV LLC
Manufacturer's campaign number
Not recorded
NHTSA campaign number
24V971000
Units potentially affected
243
Report received
Dec 26, 2024
Production range
Not recorded
Campaign type
Vehicle
Federal safety standard (FMVSS)
Not recorded

Vehicles covered

8 model years across 4 models

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.