NHTSA safety recall
Recall 25V380000: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT; WHEELS:LUGS/NUTS/BOLTS/STUDS
GEM WAEV LLC · Reported to NHTSA Jun 23, 2025
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
The risk
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
The remedy
Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- GEM WAEV LLC
- Manufacturer's campaign number
- Not recorded
- NHTSA campaign number
- 25V380000
- Units potentially affected
- 5,353
- Report received
- Jun 23, 2025
- Production range
- — – Jun 4, 2025
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- Not recorded
Vehicles covered
16 model years across 4 models
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.