RoadVitals

2021 Roadtrek Zion SRT

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 17, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Feb 22, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2021 Roadtrek Zion SRT, most frequently naming the interior & seats category. 6 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Interior & seats1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V112000

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Feb 22, 2023
54 units potentially affected
The defect: Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Zion, Chase, Zion Slumber, Play, Play Slumber, Zion SRT and Play SRT recreational vehicles, equipped with certain SDS2 2-burner drop-in cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
The risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Dealers will install a regulator support bracket in unsold vehicles. The remedy for sold units include inspecting the burner tubes, and repair, as necessary, free of charge. Previously sold units will be inspected and replace the cooktop as necessary, free of charge. Owner notification letters were mailed May 8, 2023. Owners may contact Roadtrek customer service at 1-888-762-3873. Roadtrek's number for this recall is NHTSA Recall 23E002.
Roadtrek Inc.View on NHTSA.gov
22V492000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

Jul 8, 2022
785 units potentially affected
The defect: Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Zion, Zion SRT, Zion Slumber, Chase, Play, Play SRT, and Play Slumber motorhomes. The output line on the LPG tanks may not connect properly to the shut off valve, which can cause a propane leak.
The risk: A propane leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed in September 8, 2022. Owners may contact Roadtrek customer service at 1-888-762-3873.
Roadtrek Inc.View on NHTSA.gov
22V385000

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

May 27, 2022
99 units potentially affected
The defect: Roadtrek Inc. (Roadtrek) is recalling certain 2021-2022 Play, Play SRT, Play Slumber, Chase, SS Agile, Zion, Zion SRT, and Zion Slumber recreational vehicles, equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.
The risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Dealers will replace the cooktops, free of charge. Owner notification letters were mailed July 22, 2022. Owners may contact Roadtrek customer service at 1-888-762-3873.
Roadtrek Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Interior & seats
Filed Oct 17, 2022

Built on a Dodge Ram 3500 chassis, our 2021 Roadtrek Zion SRT has the driver and passenger seats that swivel. As a so called safety feature, an alarm should chime and show on the dashboard if the individual seat is not locked in the forward position prior to putting the vehicle in gear. The vehicle will NOT go into gear if the alarm is activated. HOWEVER, the safety issue is that the wiring is defective so that when the seat is actually locked in the proper position, the alarm still sounds, and the vehicle can NOT be put in gear or moved! This creates the safety hazard as the vehicle cannot be moved in an emergency or non-emergency situation. A cutoff switch like the one for the airbag use should be installed. We were fortunate and not in a bad location and were able to contact the warranty roadside service in Branson, MO., when the vehicle couldn't be moved, but it could have proved deadly should this have happened elsewhere. The roadside assistance mechanic was able to disconnect the harness as a temporary fix so that the vehicle was able to be put into gear and driven, however the dashboard warning still shows up. At present, we are waiting for a new part ("harness") to come in to the Dodge dealership in DeLand, FL for the repair. Since this is a fairly new system for the seats, I thought I should get it on record as a safety issue. Not being able to put a vehicle in gear and move it is definitely a safety issue! Thank you.

NHTSA ID
11489508
Incident
Sep 10, 2022

Compare model years

Complaint and recall counts across every year of this model

Roadtrek Zion SRT by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2022050—
2021Viewing160—
2020020—
2019010—
2018020—
2017010—
2016010—
2015010—
2014010—
2013010—
2012010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.