RoadVitals

1999 Rolls-Royce Silver Seraph

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 25, 2002
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 15, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1999 Rolls-Royce Silver Seraph, most frequently naming the brakes and suspension categories. 2 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Suspension150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V187000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Jul 15, 2002
2,085 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES AND LIMOUSINES, THE LOW PRESSURE BRAKE FLUID FEED PIPE BETWEEN THE MASTER CYLINDER AND REMOTE RESERVOIR HAS THE POTENTIAL TO TRAP OR RETAIN AIR.
The risk: THIS AIR COULD ENTER THE MASTER CYLINDER CAUSING EXCESSIVE PEDAL TRAVEL AND PARTIAL FAILURE OF THE PRIMARY CIRCUIT, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE BOTH HOSES AND BRAKE FLUID RESERVOIR. OWNER NOTIFICATION BEGAN JULY 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ROLLS-ROYCE AT 1-800-777-6923.
ROLLS-ROYCE MOTORS, INC.View on NHTSA.gov
99V139000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Jun 4, 1999
639 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE THERMOSTAT REGULATING THE TEMPERATURE OF THE HEATED SEATS WAS INCORRECTLY POSITIONED DURING ASSEMBLY. THIS INCORRECT POSITIONING CREATES THE POTENTIAL THAT THE SURFACE OF THE HEATED SEAT CAN REACH AN UNACCEPTABLY HIGH TEMPERATURE.
The risk: IN EXTREME CASES, THIS COULD CAUSE DAMAGE TO ANY OBJECT IN CONTACT WITH THE SEAT CUSHION.
The remedy: DEALERS WILL INSTALL AN ADDITIONAL TEMPERATURE CONTROL WITH EACH SEAT EQUIPPED WITH HEATING ELEMENTS.
ROLLS-ROYCE MOTORS, INC.Manufacturer number 73 00 00 B0001View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesSuspension
Filed Aug 25, 2002

CONSUMER STATES THAT THE VEHICLE EXPERIENCED A HARD, STIFF RIDE, THE DEALER THAT THE VEHICLE WAS ORIGINALLY TAKEN TO COULD NOT REMEDY THE PROBLEM, HOWEVER ANOTHER DEALERSHIP COULD, THEY REPLACED THE REAR STRUTS AND FLEX HOSES. *SLC

NHTSA ID
567212
Incident
Jun 19, 2002

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

2037995/4

ELECTRICAL SYSTEM; SEAT BELTS

PSIS 750600B0001 Wiring modification for seat belt pre-tensioner buckle switches. Customer statement / workshop findings: This PSIS has been issued to inform parts and service personnel of a wiring modification to the buckle switches on the seat belt pre-tensioners. If a vehicle enters the workshop with an owner complaint of airbag warning light illumination and codes are stored for; Drivers seat belt buckle switch resistance undefined intermittent Passenger seat belt buckle switch resistance undefined intermittent Then the following modification to the wiring should be carried out. Technical background: Heritage PSIS (Product Support Information Sheet). Reference attached PDF for details

2037995/3

ELECTRICAL SYSTEM; SEAT BELTS

PSIS 750600B0001 Wiring modification for seat belt pre-tensioner buckle switches. Condition This PSIS has been issued to inform parts and service personnel of a wiring modification to the buckle switches on the seat belt pre-tensioners. If a vehicle enters the workshop with an owner complaint of airbag warning light illumination and codes are stored for; Drivers seat belt buckle switch resistance undefined intermittent Passenger seat belt buckle switch resistance undefined intermittent Then the following modification to the wiring should be carried out. Technical Background Heritage PSIS (Product Support Information Sheet). Reference attached PDF for details

591200B0003

ELECTRICAL SYSTEM

WARNING LIGHT ILLUMINATION. BENTLEY/ROLLS-ROYCE. *TT

594200B0001

ELECTRICAL SYSTEM

REAR DAMPER LOOM MODIFICATIONS. BENTLEY. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Rolls-Royce Silver Seraph by model year
YearComplaintsRecallsInvestigationsIssue Index
2002010—
2001010—
2000010—
1999Viewing120—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.