Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Jan 7, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 212 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
5
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
6
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2003 Saab 9-3 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
Steering
Filed Jan 7, 2020
TL* THE CONTACT OWNS A 2003 SAAB 9-3. THE CONTACT STATED THAT WITH THE KEY FOB IN THE IGNITION, THE POWER STEERING WHEEL LOCK MALFUNCTION WARNING LIGHT ILLUMINATED. THE CONTACT MANUALLY TURNED THE IGNITION KEY TO THE LEFT TO RIGHT IN ORDER TO HAVE THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO FLIKKEMA SAAB (2424 176TH ST, LANSING, IL 60438 (708) 474-19330) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COLUMN INTEGRATED MODULE (CIM) NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA ID
11297754
Incident
Nov 20, 2019
Mileage
130,000 mi
SteeringSuspension
Filed Aug 16, 2016
Crash reported2 injuries reported
HIT CONCRETE WALL
NHTSA ID
10896212
Incident
Mar 22, 2016
Mileage
71,810 mi
SteeringSuspension
Filed Apr 27, 2016
Crash reported2 injuries reported
COIL SPRING BROK CAUSED TIRE TO COME OFF TURNDED SIDEWAYS UNDER FIREWALL CAUSING US TO CRASH INTO CONCRETE BARRIER
NHTSA ID
10861627
Incident
Mar 22, 2016
Mileage
70,000 mi
Steering
Filed Apr 4, 2016
Crash reported2 injuries reported
TL* THE CONTACT OWNED A 2003 SAAB 9-3. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING LOST POWER. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CONCRETE WALL. THE DRIVER SIDE TIRE BECAME STUCK UNDER THE DRIVER SEAT WITHOUT WARNING. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. BOTH THE DRIVER AND PASSENGER RECEIVED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE POLICE WAS AT THE SCENE, BUT DID NOT FILE A REPORT. THE VEHICLE WAS TOWED TO A TOW YARD. THE INSURANCE COMPANY TOTALED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ONE DAY AFTER THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS). THE FAILURE MILEAGE WAS 71,810.
NHTSA ID
10853277
Incident
Mar 22, 2016
Mileage
71,810 mi
ElectricalSteering
Filed Oct 22, 2015
TL* THE CONTACT OWNS A 2003 SAAB 9-3. AFTER THE VEHICLE WAS STARTED, THE STEERING WHEEL LOCK WARNING LIGHT ILLUMINATED AND THE DOORS OF THE VEHICLE FAILED TO LOCK. ON ANOTHER OCCASION, THE IGNITION KEY FAILED TO MOVE INTO THE ON POSITION. A TOW TRUCK OPERATOR STATED THAT THE VEHICLE COULD NOT BE MOVED BECAUSE THE WHEELS WERE LOCKED. THE VEHICLE WAS RESTARTED; HOWEVER, THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
NHTSA ID
10785262
Incident
Oct 8, 2015
Mileage
90,000 mi
Steering
Filed Jun 29, 2015
TL* THE CONTACT OWNS A 2003 SAAB 9-3. THE CONTACT STATED THAT THE KEY REFUSED TO TURN TO THE ON POSITION AND A STEERING WHEEL LOCK MALFUNCTION MESSAGE APPEARED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA ID
10730907
Incident
Jun 3, 2013
Mileage
160,000 mi
Steering
Filed Apr 3, 2007
Crash reported
2003 SAAB 9-3'S STEERING LOCKED WHILE DRIVING ON THE HIGHWAY**CC WHEN THE STEERING LOCKED, THE CONSUMER CROSSED INTO THE ONCOMING LANE, HIT A SNOW BANK, A SNOW RAMP TO A FLOWER BED, WENT AIRBORNE AND HIT A WOODEN BUSINESS SIGN, CROSSED TO MORE PROPERTIES, AND CAME TO REST ON THE REAR END OF A PLEASURE BOAT. THE COMPUTER ON THE VEHICLE READ STEERING LOCK MALFUNCTION. THE CONSUMER HAD NO CONTROL OVER THE VEHICLE DURING THE ACCIDENT; WHEN THE VEHICLE STOPPED THE STEERING WORKED AGAIN, BUT THE MESSAGE STEERING LOCKED MALFUNCTION REMAINED. *JB
NHTSA ID
10187917
Incident
Mar 13, 2007
Driver assistanceEngineFuel system+1 more
Filed Mar 19, 2007
Crash reported
TL* THE CONTACT OWNS A 2003 93 SAAB. THE ENGINE LOST POWER WITHOUT WARNING, AND WHEN ATTEMPTING TO RESTART THE VEHICLE THE STEERING FUNCTION WAS LOST AS WELL. THE ONSTAR INDICATOR READ THAT THE STEERING AND ENGINE WERE MALFUNCTIONING. ON EIGHTEEN OCCASIONS THE SAAB DEALER WAS UNABLE TO DIAGNOSE THE FAILURE ,AND REFUSED TO PURCHASE BACK THE VEHICLE. ALSO, THE DEALER STATED THAT THE VEHICLE WAS OPERATING NORMALLY. ON MARCH 16, 2007, THE VEHICLE WAS PARKED AND ACCELERATED WITHOUT WARNING AND DROVE INTO A CEMENT WALL. AFTER THE RECENT FAILURE SAAB'S DIAGNOSIS WAS TO REPLACE THE FUEL PUMP. HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CONTACT WAS INJURED WHILE BEING THREE MONTHS PREGNANT. THE AIR BAGS DEPLOYED, AND THERE WAS SEVERE DAMAGE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 57,000. *AK
NHTSA ID
10185587
Incident
Mar 16, 2007
Mileage
57,000 mi
Steering
Filed Feb 15, 2007
SINCE I BOUGHT MY CAR 7/1/06 I HAVE HAD SEVERAL STEERING PROBLEMS WITH THE CAR PULLING AND JERKING. I HAVE HAD 2 ALIGNMENTS DONE WHEELS BALANCED AND CALIPERS ADJUSTED. THE CAR PULLED ON MY TEST DRIVE BEFORE PURCHASING THE CAR AND I WAS PROMISED IT WOULD BE RESOLVED. WHEN IT WAS NOT RESOLVED THE DEALERSHIP REFUSED TO BUY BACK THE CAR. TWO DEALERSHIPS WORKED ON THIS PROBLEM WITH NO SOLUTION THIS IS STILL A PROBLEM AND I CANNOT DRIVE MY CAR STRAIT WITHOUT A FIRM GRIP ON THE STEERING WHEEL. SAAB HAS NOT BEEN HELPFUL AT ALL AND HAS NO SOLUTION AND HAS OFFERED NO HELP. THE CAR IS DANGEROUS TO DRIVE BECAUSE THE CAR CAN JERK UNEXPECTEDLY. *NM
NHTSA ID
10182655
Incident
Jul 1, 2006
Mileage
36,000 mi
ElectricalSteeringTransmission
Filed Nov 27, 2006
UNDER NORMAL DRIVING CONDITIONS WHILE DRIVING APPROXIMATELY 45 MPH, THE GAS GAUGE READ JUST OVER 1 BAR OF FUEL REMAINING WHEN A TRACTION CONTROL SYSTEM FAILURE AND GEARBOX MALFUNCTION MESSAGE APPEARED IN THE DISPLAY SCREEN. IMMEDIATELY FOLLOWING, THE ENGINE SHUT OFF AND ALL CONTROL OF THE VEHICLE FAILED. NO ONE WAS INJURED AT THE TIME DUE TO THE LATE HOUR AND THERE BEING NO OTHER TRAFFIC NEAR BY BUT HAD THERE BEEN TRAFFIC AN ACCIDENT WOULD HAVE MOST LIKELY RESULTED FROM THE FAILURES. *NM
NHTSA ID
10174368
Incident
Nov 12, 2006
Mileage
60,017 mi
BrakesElectricalSteering+1 more
Filed May 23, 2006
2003 9-3 LINEAR. REQUESTING FOLLOW UP STATUS ON MEMO, DATED 3-26-06. *TS THE VEHICLE ENGINE WOULD NOT SHUT OFF ALTHOUGH THE KEY WAS REMOVED FROM THE IGNITION. THE VEHICLE HAD SEVERAL BRAKE PROBLEMS. THE VEHICLE HESITATED SLIGHTLY WHEN MOVING. WHEN BRAKING THE VEHICLE WOULD JERK AND SKID. THE BRAKES GRABBED WHICH CAUSED THE VEHICLE TO STOP QUICKLY. THE ALARM WAS VERY SENSITIVE. EVERYTIME A BUS OR TRUCK PASSED THE VEHICLE WITH THE ALARM ENGAGED IT WOULD SOUND. THE DEALER SAID THERE WAS NOT WAY TO ADJUST THE SENSITIVITY OF THE ALARM. THE WINDOWS WERE OFF TRACK. THE STEERING WHEEL SEIZED WHEN THE CONSUMER WAS DRIVING ON THE HIGHWAY. *NM ***NAR***
NHTSA ID
10158414
Incident
May 1, 2006
Steering
Filed Nov 22, 2005
APPROXIMATELY 14 MONTHS AFTER LEASING A NEW 2003 SAAB 9.3 I WAS DRIVING AND MY STEERING WHEEL LOCKED UP FOR NO REASON. I GOT THE VEHICLE TO THE DEALERSHIP AND THEY SAID THAT IT WAS FIXED. APPROXIMATELY 12 MONTHS LATER I AM MERGING ONTO I75 FROM I285 AND THE STEERING WHEEL LOCKS AGAIN AND THANKFULLY I WAS NOT IN AN ACCIDENT. *JB
NHTSA ID
10143487
Incident
Nov 11, 2005
Body & structureBrakesDriver assistance+6 more
Filed Jun 20, 2005
MY SAAB HAS HAD A LITANY OF PROBLEMS SINCE I HAVE OWNED THE CAR. IT ALL STARTED WITH LITTLE ITEMS. IGNITION WOULDN'T START THE CAR. HEAD LIGHTS BURNT OUT. DASH PEELING, DOOR HANDLES DISCOLORING, EMERGENCY BRAKE GETTING STUCK AND BEING ABLE TO OPERATE MY CAR. ENGINE WARNING LIGHT BECAUSE MY GAS CAP WASN'T ON CORRECT. STEERING WHEEL LOCKING WHILE I WAS DRIVING. WHEEL LOCK LIGHT REMAINING ON WHILE I WAS DRIVING. BRAKES REPLACED DUE TO FACTORY RETRO FIT. SEAT BELTS BEING RECALLED. COMPUTER CONSTANTLY NEEDING TO BE REPLACED SO THE CAR WOULD FUNCTION. ELECTRONIC KEY FAILING SO I COULDN'T START MY CAR. MY CAR IS A 5 SPEED AND THE SHIFTER HANDLE HAS AN CONTINUES TO COME OFF IN MY HAND. A MINIMUM OF 3 FUSES NEEDING TO BE REPLACED. THE DASH BOARD GOES BLANK AT TIMES SHOWING NO FUNCTIONS OF THE CAR. WINDOW WOULDN'T GO UP OR DOWN AND REQUIRED THE REGULATOR TO BE REPLACED. ERRACTIC IDLE. SERVICE ENGINE LIGHT COMES ON BUT, DEALER DOESN'T KNOW WHY. BRAKES NEEDED TO BE REPLACED AT 30,000 MILES AND ROTORS TOO.
NHTSA ID
10125939
Incident
Jun 17, 2005
Mileage
32,000 mi
Steering
Filed Nov 10, 2004
A REOCCURRING ERROR WILL DISPLAY ON THE SAAB INFORMATION MANAGEMENT DISPLAY INDICATING A WHEEL LOCK ERROR. THIS ERROR SEEMS TO BE HAPPENING WITH INCREASING FREQUENCY. SAAB HAS REVIEWED THE VEHICLE MORE THAN FOUR TIMES, EACH TIME REPLACING PARTS; THESE PARTS HAVE BEEN: A NEW KEY, A NEW STEERING WHEEL COLUMN, AND TWO NEW SOLENOIDS IN THE STEERING COLUMN. THE SAAB DELEARSHIP HAS INDICATED THAT THERE IS POSSIBLY A FAULTY SOLENOID BUT IS UNABLE TO DO ANYTHING BUT TO KEEP REPLACING PARTS. *AK
NHTSA ID
10098629
Incident
Nov 1, 2004
Mileage
35,000 mi
BrakesSeat beltsSteering+1 more
Filed Jul 30, 2004
SINCE OWNING MY 2003 9-3, THE PARKING BRAKE STUCK AND WOULD NOT RELEASE ULTIMATELY HAVING TO BE REPLACED. THE REAR BUSHINGS ON THE SWAY BAR HAD TO BE REPLACED, MULTIPLE LIGHT BULBS. AT ABOUT 20,000 MILES THE STEERING RACK NEEDED TO BE REPLACED, MOST RECENTLY THE POWER STERRING PUMP NOW NEEDS TO BE REPLACED. THE SEAT BELT ALSO LET GO AND HAD TO BE REPLACED. I THOUGHT THAT ALL THAT COULD GO WRONG, HAD GONE WRONG UNTIL THE POWER STEERING PUMP WENT. NOW READING OTHER OWNER COMMENTS I HAVE NO FAITH IN THIS VEHICLE. THIS IS MY FOURTH SAAB, MY LAST I TRADED AT OVER 180,000 MILES WITH NO PROBLEMS.*AK
NHTSA ID
10082994
Incident
Jul 28, 2003
Steering
Filed Nov 25, 2003
THE STEERING COLUMN HAD TO BE REPLACED. THE DEALER STATED THE STEERING COLUMN WAS INSTALLED INCORRECTLY. PLEASE PROVIDE ADDITIONAL INFORMATION. *NLM
WHILE DRIVING VEHICLE STALLED, AND THE STEERING WHEEL LOCKED. THE CAUSE HAD NOT BEEN DETERMINED. *AK
NHTSA ID
10042589
Incident
Oct 8, 2003
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own