Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Sep 14, 2006
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 20, 1996
What this page shows
Our database holds 10 NHTSA owner-reported complaints for the 1996 Saab 9000. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–10 of 10
Engine
Filed Sep 14, 2006
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE STALLED THEN THE ALARM ACTIVATED. AFTER DISCONNECTING AND RECONNECTING THE BATTERY, THE VEHICLE RESTARTED. THE VEHICLE WAS NOT SEEN BY A MECHANIC.
NHTSA ID
10168259
Incident
Sep 14, 2006
Mileage
118,000 mi
Interior & seats
Filed Jul 9, 2004
I HAVE REPLACED THREE LOCKING ACTUATORS (DRIVER'S DOOR, LEFT PASSENGER'S DOOR, AND THE RIGHT REAR PASSENGER'S DOOR) SINCE I HAVE PURCHASED MY CAR IN 1997. OF COURSE ALL THIS HAPPEN AFTER THE WARRANTY HAD EXPIRED. PRESENTLY, I HAVE ONE DOOR LOCK THAT CAN BE OPENED WITH THE KEY KNOBE AND ON THE CONSOLE WHERE THE LOCK SWITCH IS LOCATED. IN TALKING WITH THE SAAB DEALER, I WAS INFORMED THAT I PROBABLY NEED THESE ACTUATORS WOULD PROBABLY COST ME APPROXIMATELY $300 EACH (A TOTAL OF $900) TO REPLACE. I FEEL THAT SOMETHING MUST BE WRONG WITH THE ELECTRICAL SYSTEM FOR ALL THREE (SO FAR) NOT TO BE WORKING. I HAVE NOT HAD THEM REPLACED YET BECAUSE I THINK THIS IS TOTALLY RIDICULOUS. GALE E. MOORER - 7/9/04. *AK
NHTSA ID
10080702
Incident
Feb 3, 2004
ElectricalEngine
Filed Mar 19, 2004
Crash reportedFire reported
1996 SAAB 9000 AERO REAR-ENDED AN IZUZU RODEO. DAMAGE TO THE RODEO WAS ALMOST UNNOTICEABLE. SAAB ENGINE HOWEVER ERUPTED INTO FLAMES AND WAS A TOTAL LOSS. A FACTORY CERTIFIED TECHNICIAN LESS THAN 30 DAYS PRIOR TO FIRE HAD SERVICED SAAB. RESPONSE FROM SAAB CUSTOMER SERVICE - THE ISSUE DID NOT CONCERN SAAB AND WAS BETWEEN MY INSURANCE COMPANY AND ME. WAS TOLD BY SAAB THAT INSURANCE COMPANY WOULD SUBROGATE THE CLAIM IF THEY THOUGHT IT WAS WORTHWHILE. INSURANCE COMPANY (METLIFE) COMMENTED THAT LOSS WAS NOT LARGE ENOUGH TO PURSUE SUBROGATION. OBSERVED NO CONCERN THAT A PROBLEM COULD EXIST AND RAN INTO COMPLETE DENIAL OF ANY RESPONSIBILITY. CONCERN IS HOW AND WHY IT COULD HAVE HAPPENED AND UNDER SIMILAR CIRCUMSTANCES WILL OTHERS BE IN DANGER OF A LIKE HAZARD. INCIDENT IS WELL DOCUMENT VIA DIGITAL PHOTOGRAPHS ALONG WITH EXTENSIVE DETAIL FROM CONVERSATIONS WITH SAAB.*AK
NHTSA ID
10062660
Incident
Jan 5, 2004
Mileage
110,000 mi
BrakesHeating & air conditioningElectrical+2 more
Filed Sep 2, 2003
THE DEALER REPLACED THE TRANSMISSION FOUR TIMES IN THE PAST TWO YEARS. *AK THE VEHICLE HAD TO BE DRIVEN MANUALLY AND STAYED IN 4TH GEAR. THE MECHANIC FOUND AN INTERNAL TRANSMISSION PROBLEM. THE REAR BRAKE PADS WERE WORN, THE TRANSMISSION OIL PUMP WAS WORN OUT, THE HAZARDS DID NOT WORK WHEN THE WEATHER WAS HOT, BUT WORKED WITH THE A/C IT DID NOT WORK. *SCC THE MUFFLER WAS REPLACED, THE DRIVE BELT AND PULLEYS WERE REPLACED, THE REAR BRAKE ROTORS WERE OUT OF SPECIFICATION AND THE BRAKE PADS WERE WORN, THE SEAT HEATER LIGHT SWITCH WAS REPLACED, THE OIL PUMP WAS WORN OUT *JB
NHTSA ID
10029651
Incident
Jul 18, 2003
Mileage
55,000 mi
Transmission
Filed Aug 12, 2003
FAULTY VEHICLE TRANSMISSION IN 1996 SAAB 9000.*MR THE REPLACED TRANSMISSION FAILED RESULTING IN THE CONSUMER HAVING TO DRIVE THE VEHICLE MANUALLY. THE DEALER FOUND THAT THE PROBLEM WAS INTERNAL WITH THE TRANSMISSION SHIFTS, IT STAYED IN 4TH GEAR. THEY HAD TO REPLACE IT WITH A REBUILT TRANSMISSION. *PH
NHTSA ID
10033723
Incident
Aug 1, 2001
Mileage
55,000 mi
BrakesHeating & air conditioningEngine+3 more
Filed Aug 7, 2003
THE AUTOMATIC TRANSMISSION WAS REPLACED THREE TIMES. *PH THE FIRST TRANSMISSION WAS REPLACED DUE TO A WORN OUT OIL PUMP(THE FLUID WAS BURNED), AND THERE WAS A WHINING NOISE. THE SECOND INCIDENT HAPPENED WHILE THE CONSUMER WAS DRIVING AND THE TRANSMISSION DID NOT SHIFT PROPERLY (HAD TO DRIVE BACK MANUALLY/THE MECHANIC FOUND AN INTERNAL PROBLEM), THE VEHICLE STAYED IN FOURTH GEAR, AND HAD TO BE REPLACED WITH A REBUILT TRANSMISSION. THE REAR BRAKE PADS HAD WORN OUT. *SCC. THE SEAT HEATER LIGHT WAS INOPERATIVE, THE DEALER REPLACED THE SEAT HEATER SWITCH, THE EXHAUST SYSTEM WAS REPLACED, THE DRIVE BELT AND PULLEYS WERE REPLACED. THE MECHANIC STATED SOMETHING WITHIN THE VEHICLE WAS BUILT INCORRECTLY TO CAUSE THE TRANSMISSION TO FAIL. THE MOTOR FOR THE REAR WINDSHIELD WIPERS HAD TO BE REPLACED, WHICH CAUSED THE FRONT WINDSHIELD WIPERS NOT TO WORK, AND THE HAZARD LIGHTS WORKED INTERMITTENTLY. *JB
NHTSA ID
10033594
Incident
Aug 1, 2001
Mileage
55,000 mi
Seat belts
Filed May 12, 2002
THE REAR CENTER SEAT BELT BUCKLE CAME APART. IT IS HELD ON TO THE BELT BY A LEAD PIN. THAT PIN CAME LOOSE. THE BELT IS NO LONGER USEABLE. IT HAS TO BE REPLACED. A CHILD WAS STRAPPED IN AT THE TIME AND THE CAR WAS IN MOTION. THE SEAT BELT AND LATCH WILL REQUIRE REPLACEMENT. I AM CONCERNED THIS SAFETY FEATURE IS NOT SAFE.*AK
NHTSA ID
761794
Incident
May 1, 2002
Seat belts
Filed Oct 28, 1998
I REPORTED THIS TO YOU THREE WEEKS AGO...STILL DON'T SEE IT IN THE COMPLAINTS SUMMARY. HOWEVER, SINCE MY REPORT, SAAB USA TELLS ME THAT THIS PROBLEM, FRONT SEAT BACKS THAT HAVE OVER 2 CM OF FREE-PLAY FRONT TO REAR IN THEM IS COMMON THROUGHOUT THEIR SAAB 9000 FLEET. I BELIEVE THESE SEATS ARE DANGEROUS IN THAT THEY ADD TO THE FORCES INFLICTED ON A DRIVER IN THE EVENT OF AN ACCIDENT. WOULD YOU PLEASE LET ME KNOW YOU RECEIVED THIS REPORT BY SENDING ME A RETURN EMAIL ([email protected])? THANKS.
NHTSA ID
700168
Incident
Nov 1, 1997
Brakes
Filed Oct 27, 1997
BRAKE LIGHTS FAILED.
NHTSA ID
605279
Incident
Dec 27, 1996
Fuel system
Filed Nov 20, 1996
GAS GAUGE INOPERATIVE.
NHTSA ID
602289
Incident
Feb 1, 1996
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.