2002 Santa Fe Santa Fe Trailer Owner Complaints

VARIOUS PROBLEMS WITH 2002 HYUNDAI SANTA FE.*MR THE CONSUMER FEELS SHE MAY HAVE MADE THE WRONG CHOICE WHEN PURCHASING THE VEHICLE. THE CONSUMER RECEIVED FALSE HORSEPOWER ADVERTISEMENT CLASS ACTION LAWSUIT INFORMATION FROM THE MANUFACTURER A MONTH AFTER THE VEHICLE WAS PURCHASED. AN ECM REPROGRAMMING RECALL WAS RECEIVED BUT ONCE THE REPAIRS WERE MADE ANOTHER PROBLEM SURFACED. THE CONSUMER ATTEMPTED TO HAVE THE PROBLEM CORRECTED THREE TIMES BUT THE NOISE RECURS NOW LOUDER THAN EVER. THE CONSUMER HEARD A CLUNKING NOISE WHEN BACKING. THE TECHNICIAN DETERMINED THAT THE PROBLEM WAS THE FRONT AXLE ASSEMBLY. *NM

NHTSA ID

10087431

Incident

Sep 20, 2002

NOISE IN FRONT END SINCE JULY 2002. TOOK CAR TO DEALER APPROX 8 (EIGHT) TIMES SINCE JULY 2002. ON OR ABOUT APRIL 2004 I WAS NOTIFIED - SOR # 29180-ARM & RACK,BUSHING TO BE REPLACED PROBLEM STILL OCCURS AS OF JULY 2004 SITUATION IS WORSE THAN BEFORE. *AK THE CONSUMER REQUESTED STATUS. *SC *JB

NHTSA ID

10082828

Incident

Jul 20, 2002

WHILE TRAVELLING AT 65 MPH ON A HIGHWAY (STRAIGHT UP AN INCLINE), FRONT LEFT WHEEL AND TIRE BECAME DETACHED FROM THE HUB. WHEEL AND TIRE REMAINED INTACT AFTER SEPARATION FROM HUB AND BOUNCED DOWN THE HIGHWAY, INDICATING TIRE PRESSURE WAS MAINTAINED ENOUGH TO BOUNCE HIGH IN THE ROADWAY. UPON INSPECTION, LUG STUD BOLTS WERE MISSING FROM THE HUB. THERE WAS ALSO A CRACK IN THE HUB THROUGH ONE OF THE LUG STUD BOLT HOLES. THE POLICE CHECKED THE ROAD FOR ANY HAZARDS WHICH MIGHT HAVE CAUSED THE PROBLEM, BUT NONE WERE FOUND. DRIVER EXPERIENCED EXTREMELY SHORT DURATION OF INCONSISTENCY OF VEHICLE HANDLING IMMEDIATELY PRIOR TO WHEEL SEPARATION. *AK

NHTSA ID

10078575

Incident

Jun 14, 2004

Mileage

63,000 mi

PLASTIC ON CHILD SEAT IS BOWING WITH PRESSURE. *MR UPON INSTALLATION OF THE SNUG RIDE BASE WITH ADJUSTABLE FOOT IN FROST OUTRIGHT POSITION, WHEN PRESSURE WAS APPLIED TO PLACE THE SEAT BELT SNUG, THE ADJUSTABLE FOOT POPPED INTO THE CENTER SLOT. *SC *JB

NHTSA ID

10076027

Incident

Jun 1, 2004

EXPERIENCED DELAY AND HARSH SHIFT INTO DRIVE AND REVERSE SINCE 06 JANUARY 2004. BROUGHT IT TO THE DEALER AND PARTS WERE ORDERED. AUTO IS NOT DRIVABLE AND HAS BEEN AT THE DEALERS SHOP SINCE 02 FEBRUARY 2004. DEALER SAYS THE PART IS ON A "NATIONAL BACK ORDER. *JB

NHTSA ID

10060667

Incident

Jan 6, 2004

GRINDING NOISE COMING FROM FRONT WHEELS.CONTACTED DEALERSHIP SERVICE BUT ISSUE IS TAKING LONG TO BE RESOLVE.AFTER CHECKING NHTSA,REALIZED THERE WAS A TSB ON THE ISSUE(SERVICE BULLETIN # 0340002).MANUFACTURER IS OBVIOUSLY AWARE OF THE ISSUE BUT NOT ACTING ON THE ISSUE.*AK

NHTSA ID

10058811

Incident

Jan 10, 2004

Mileage

42,000 mi

THE CONSUMER WAS INFORMED VEHICLE FAILED TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD 120. *PH THE CONSUMER FEELS HYUNDAI SHOULD RECALL THE VEHICLE INSTEAD OF HAVING THE CONSUMER AFFIX A NEW LABEL OVER THE ORIGINAL LABEL. *MR *NM

NHTSA ID

10055486

RECALL NO. #03V520000 CONCERNING TIRE PRESSURE LABEL: THE DRIVER'S SIDE FRONT TIRE WAS COMPLETELY BALD. CONSUMER FELT THAT THE BALDNESS WAS A DIRECT RESULT OF IMPROPER TIRE PRESSURE. MANUFACTURER INSISTED THAT THEY WERE NOT RESPONSIBLE FOR THE WEAR OF THE TIRE.*AK

NHTSA ID

10052021

Incident

Dec 2, 2003

Mileage

36,400 mi

STEERING COMPLETELY FAILED. *LA

NHTSA ID

10047488

Incident

Nov 22, 2003

Mileage

28,400 mi

WHILE DRIVING APPROXIMATELY 55 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE SUDDENLY DECELERATED. THE DRIVER HAD TO MANUALLY ACCELERATE TO GET THE VEHICLE UP TO SPEED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *JB *PH *NLM

NHTSA ID

10044679

Incident

Jul 1, 2003

Mileage

2,900 mi

WHILE DRIVING HEARD A KNOCKING NOISE THAT WAS COMING FROM REAR END. THIS CAUSED THE TRANSMISSION TO FAIL. VEHICLE TOWED TO DEALER FOR ANALYSIS, AND MECHANIC REPLACED THE DRIVELINE. *AK

NHTSA ID

10046701

Incident

Nov 10, 2003

OWNER MANUAL STATED VEHICLE WAS EQUIPPED WITH AN ISO FIX SYSTEM, BUT SYSTEM WAS NEVER INSTALLED. *AK

NHTSA ID

10040478

I AM SINGLE AND NO ONE ELSE HAS ACCESS TO MY CAR, I FUEL IT MYSELF, AND I HAVE HAD THE VEHICLE IN FOR THE ENGINE LIGHT COMING ON, THEY STATED THE GAS CAP IS NOT TIGHT. I CLICK IT 4 TIMES EVERY TIME TO MAKE SURE SINCE THEY SAID IT WILL COST $ 75.00 TO RESET IT AS IT DOES NOT RESET ITSELF. THIS TIME WHEN I TOOK IT IN, THE LIGHT CAME ON THEN WENT OFF THEN CAME ON AGAIN, SO SINCE IT DOES NOT SET ITSELF AND THE CAP WAS NOT LOOSE (I CHECKED FIRST THING), THEN I DO NOT SEE HOW THEY CAN SEE IT IS LOOSE. I EVEN ASKED THEM IF MAYBE THERE WAS A CRACK IN THE CAP OR WHY IT CAME LOOSE, THEY SAID THEY DID NOT KNOW IT WAS JUST LOOSE. I THINK THERE IS A SENSOR PROBLEM OR GAS CAP CRACK OR PROBLEM BECAUSE THE CAP CAN NOT LOOSEN ITSELF NOR CAN VAPORS ESCAPE WHEN IT IS CLICKED 4 TIMES AND VERY TIGHT AND NOOELSE HAS ACCESS TO MY VEHICLE.*AK

NHTSA ID

10033119

Incident

Aug 19, 2003

2002 HYUNDAI SANTE FE.AVE HAD 3 ALTERNATORS AND BATTERIED REPLACED ON THIS VEHICLE. LAST WEEK THE THIRD WAS INSTALLED. VEHICLE STILL WILL NOT CRANK LIGHTS DIM WIPERS SLOW. RADIO CUTS OFF WHEN BRAKES APPLIED. ANTI BRAKE SYSTEM LIGHT COMES ON BATTERY LIGHT COMES ON AND THE LIGHTS FLASH WHEN CAR IS TURNED OFF AND KEY IS OUT OF IGNITION/.*AK

NHTSA ID

10032960

Incident

Aug 9, 2003

Mileage

10,000 mi

LUG STUD BOLTS FAILED ON ONE WHEEL. WHEN CHECKED DUE TO NOISE FROM THAT WHEEL THREE OF FIVE BOLTS WERE BROKEN OFF. I TRIED TO TIGHTEN ON OF THE TWO REMAINING NUTS, THINKING THE NUTS MAY HAVE JUST COME LOOSE, AND THE BOLT CAME OFF SHOWING ABOUT 10% OF THE BOLT REMAINED, THE REMAINDER HAVING ALREADY BROKEN.*AK

NHTSA ID

10029220

Incident

Jul 20, 2003

Mileage

28,173 mi

I HAVE THE ELECTRONIC CONTROL HVAC SYSTEM IN MY SANTE FE. THE AIR CONDITIONING WILL WORK NORMAL FOR A TIME PERIOD. THEN WHEN IT IS TURNED ON FROM THE OFF POSITION BY USING THE "AUTO" MODE IT WILL SOUND LIKE THE AIR IS BLOWING BUT ONLY A SLIGHT AMOUNT OF AIR WILL COME OUT. IF IT IS LEFT ON AND IN THE HIGH FAN MODE A DRIPPING SOUND CAN BE HEARD. THE SYSTEM WILL NOT RESET ITSELF UNTIL THE VEHICLE HAS BEEN TURNED OFF FOR A GOOD LENGTH OF TIME (SOMETIMES HOURS). THIS IS THE SECOND TIME I HAVE EXPERIENCED THIS SAME PROBLEM. IT OCCURRED LAST YEAR (IN JULY AND AUGUST 2002) BUT WAS NOT FIXED UNTIL OCTOBER. THE DEALERS REMEDY WAS TO REPLACE THE TEMPERATURE PROBE IN THE SYSTEM. IT TOOK WEEKS TO GET THE PART IN AND BY THE TIME IT WAS ACTUALLY REPLACED THE OUTSIDE WEATHER WAS TOO COLD TO PROPERLY TEST THE SYSTEM. IT WAS OBVIOUSLY NOT THE RIGHT FIX BECAUSE IT IS STILL HAPPENING THIS SUMMER. THE VEHICLE IS GOING BACK AGAIN FOR REPAIR.*AK

NHTSA ID

10026123

Incident

Jul 15, 2003

Mileage

43,000 mi

CONSUMER STATES THAT THE CHECK ENGINE LIGHT IS CONSTANTLY ILLUMINATED. DEALER HAS INSPECTED SEVERAL TIMES BUT CANNOT DETERMINE CAUSE OR CODE.*AK

NHTSA ID

10024685

FRONT BRAKES SQUEALING,NOISE GOES AWAY WHEN BRAKE PEDAL PUSH. LESS THEN 13K MILES. SERVICE MANAGER SAYS THIS IS NOT UNUSUAL FOR THE SANTA FE. *NLM

NHTSA ID

10023475

Incident

Jun 20, 2003

Mileage

12,990 mi

THE WINDSHIELD HAS BEGAN TO CRACK FROM THE LOWER RIGHT-HAND CORNER (PASSENGER'S SIDE) UP ABOUT 16" IN AN "S" SHAPED PATTERN. THERE IS -NO- INDICATION OF A ROCK OR OTHER ITEM HITTING THE WINDSHIELD. I HAVE BEEN TOLD BY THE DEALERSHIP (FAIRFAX HYUNDAI, FAIRFAX, VA) THAT IT IS THE RESULT OF A ROCK -BUT- THERE IS -NO_ IMPACT CRATER TO SUGGEST THIS. WHEN QUESTIONED ABOUT "STRESS FRACTURES" I WAS TOLD -THOSE- OCCUR FROM THE "INSIDE-OUT" AND THAT THIS WASN'T A STRESS FRACTURE... I FIND THAT TO BE B.S. *AK

NHTSA ID

10020890

Incident

Jan 11, 2003

Mileage

16,785 mi

THE WINDSHIELD HAS BEGUN TO CRACK FROM THE LOWER LEFT HAND CORNER (DRIVER'S SIDE) UP ABOUT 12" IN AN "S" SHAPED PATTERN. THERE IS NO INDICATION OF A ROCK OR OTHER ITEM STRIKING THE WINDSHIELD. IT CAME UP OUT OF NOWHERE! *NLM THANKS, L. CHASE

NHTSA ID

10016561

Incident

Apr 25, 2003

I OWN A 2002 HYUNDAI SANTA FE. THIS PAST WEEK A ROCK (APPROXIMATELY THE SIZE OF A BASEBALL) FELL OFF OF AN ONCOMING TRUCK AND HIT MY FRONT WINDSHIELD ON THE PASSENGER SIDE. MY CONCERN IS THAT THE ROCK CAME COMPLETELY THROUGH THE WINDSHIELD, HIT THE DASHBOARD, & LANDED ON THE PASSENGER SIDE FLOOR. FORTUNATELY MY DAUGHTER WHO WAS SEATED IN THE FRONT PASSENGER SEAT SAW IT COMING & IN A SPLIT SECOND WAS ABLE TO COVER HER FACE & LEAN TOWARDS THE DRIVER'S SIDE. IF THAT ROCK HAD HIT HER IT WOULD HAVE VERY SERIOUSLY INJURED HER OR WORSE. I AM VERY CONCERNED THAT THE ROCK CAME COMPLETELY THROUGH THE WINDSHIELD & WONDER IF THEIR IS A DEFECT IN THE SANTA FE. THE GLASS TECHNICIAN THAT REPAIRED THE WINDSHIELD SAID THAT ROCK SHOULD NEVER HAVE GOTTEN THROUGH & HE ALSO SAID THAT THE HE FIXES A GREAT NUMBER OF SANTA FE WINDSHIELD. I REALLY THINK THAT THIS NEEDS TO BE LOOKED INTO. I HAVE EMAILED HYUNDAI & THEY BASICALLY SAID THEY WOULD ENTER IT INTO THAT DATABASE. THAT WILL NOT SOLVE THIS PROBLEM. WE WERE VERY LUCKY IN THIS SITUATION, BUT THE NEXT PERSON MAY NOT BE. I WILL ALSO BE CONTACTING THE DEALER WHERE I PURCHASED THE VEHICLE TO INFORM THEM. THANK YOU FOR TAKING THE TIME TO READ MY CONCERN. *NLM

NHTSA ID

10016526

Incident

Apr 24, 2003

Mileage

27,800 mi

NOISE WAS COMING FROM LEFT REAR SIDE DUE TO REAR SUSPENSION FAILURE.*AK

NHTSA ID

10009607

A NOISE GENERATED FROM THE LEFT REAR OF THE VEHICLE. *AK *JB

NHTSA ID

10009300

CAR WOULDN'T START. HAD IT TOWED TO DEALER WHERE CRANK SENSOR WAS REPLACED. 2 DAYS LATER CAR WOULDN'T START AGAIN. HAD IT TOWED BACK TO DEALER WHERE NO PROBLEMS COULD BE FOUND, HOWEVER THE DRIVE BELT TENSIONER ASSEMBLY WAS REPLACED. 2 DAYS LATER CAR WOULDN'T START AGAIN. MANUFACTURER'S HELP LINE RECOMMENDED CHANGING OIL FROM MANUFACTURER'S SUGGESTED 10W30 OIL TO 5W30 OIL. TECHNICIANS AND SERVICE PERSONNEL BELIEVE THAT ORIGINAL PROBLEM IS ACTUALLY RELATED TO COMPUTER SYSTEM IN CAR. THEY BELIEVE THAT THE PROBLEM IS STILL NOT FIXED. TS

NHTSA ID

10005067

Incident

Jan 24, 2003

Mileage

21,024 mi

AFTER RELEASE FOOT OFF GAS PEDAL VEHICLE STARTED ACCELERATING. VEHICLE HAS BEEN AT DEALER FOR TEN DAYS, AND TECHNICIAN CAN DUPLICATE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK

NHTSA ID

10004695