2009 Saturn Outlook Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Saturn Outlook, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Exterior lighting7529.5%
- Electrical4417.3%
- Steering4216.5%
- Engine218.3%
- Powertrain (other)197.5%
- Driver assistance93.5%
- Seat belts83.1%
- Airbags72.8%
- Body & structure62.4%
- Fuel system52.0%
- Other / unspecified41.6%
- Visibility41.6%
- Suspension31.2%
- Tires & wheels31.2%
- Heating & air conditioning20.8%
- Brakes20.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
MY HEADLIGHTS KEEP GOING OUT RANDOMLY AND THIS VERY UNSAFE AS I AM A SINGLE MOTHER OF 2 YOUNG CHILDREN! I HAVE HAD IT FIXED 4 TIMES! THE LAST TIME I TOOK IT TO THE SHOP, I WAS TOLD THE WIRING HARNESS KEEPS MELTING. I RESEARCHED THIS PROBLEM AND MANY OTHERS ARE ALSO HAVING EXPERIENCING THIS ISSUE.
THE HEADLIGHT WIRING HAS MELTED
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
UNKNOWN We have only had this vehicle for approximately 4 months and have had soon many issues but the electrical system has been a problem non stop
DRIVER HEADLIGHT HARNESS OVERHEATS, CAUSING HEADLIGHT TO GO OUT. THIS HAS HAPPENED THREE TIMES NOW IN LESS THAN TWO YEARS. I REPLACED THE CONNECTOR HARNESS AND WITHIN A FEW WEEKS IT HAD MELTED AND THE LIGHT WAS OUT AGAIN. WHEN I LOOKED UP WHAT TO DO I FOUND OUT THAT MANY OTHER SATURN OUTLOOK OWNERS HAVE THE SAME PROBLEM.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I bought this 2009 Saturn Outlook yesterday from a used dealership they said there was nothing wrong with the car well I live over 100 miles away from where I bough it and about halfway home it’s it was dark outside I was driving on the highway going up a hill the motor was acting like it wanted to jump out f the car (I’m not sure exactly how to describe it) anyways it only did ur for just a second then stopped all went back to normal and today just died while driving and now it wont start wont even turn over
MY WIFE WAS DRIVING THE VEHICLE WAS STOPPED AT A RED LIGHT WHEN THE POWER STEERING PUMP I WILL SAY EXPLODED FLUID EVERYWHERE AND THE VEHICLE WOULD NO LONGER TURN AT ALL I'M 6'1 270 ATHLETIC AND COULD NOT MOVE THE STEERING WHEEL...I HAVE READ SO MANY PEOPLE HAVING THE SAME POWER STEERING ISSUE AND AND NO RECALL HAS BEEN MADE...
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2009 Saturn Outlook. The contact stated that stated while driving at an undisclosed speed, the vehicle made an abnormal sound and stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the timing belt had failed and needed to be replaced. The dealer was notified of the failure and informed the contact that the vehicle was not covered under GM Campaign Number: 10287C since the campaign had expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
I was driving and my car started to lurch and went into reduced power mode. I quickly pulled over and turned off the engine. It was towed into the shop, and we found that the timing chain had broken. We had just had our engine mounts replaced and the oil changed. The vehicle has been well maintained. I have seen the issue with the timing chain failure is a common problem in Saturns/GM from internet research. It looks like there was a service bulletin to bring the car in if Service light comes on and you “think” it’s due to premature wear of timing chain. Now we are told the engine needs to be replaced because it was damaged by the timing chain failure and it seems like a known defect that should be covered because it exceeded the value of the car to have such a fix.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I WAS DRIVING DOWN THE HIGHWAY AND ALL OF A SUDDEN MY CAR SLOWED DOWN REALLY SLOW I PULLED OVER AND TURNED IT OFF. WHEN I TRIED TO TURN IT BACK ON IT WOULDN'T CRANK.
I STOPPER THE VEHICLE, IN MY DRIVE WAY, WHICH HAS A VERY SLIGHT INCLINE, PLACED THE SHIFT LEVER IN PARK. EXITED AND LOCKED THE VEHICLE. AS I WAS STEPPING AWAY IT STARTED TO ROLL BACKWARDS. IT STOPPED ON ITS OWN AFTER ROLLING BACKWARDS SEVERAL FEET. I UNLOCKED THE VEHICLE, APPLIED THE PARKING BRAKE, STARTED THE VEHICLE, RELEASED THE PARKING BRAKE. I DROVE THE VEHICLE IN REVERSE AND THEN FORWARD SEVERAL FEET, PLACED THE SHIFT LEVER IN PARK, SHUT THE VEHICLE OFF. I DID NOT MOVE. I PUT ON THE PARKING BREAK TO BE SAFE. FOR YOUR INFORMATION, JUST PRIOR TO THIS ISSUE, WHILE PULLING INTO THE DRIVE WAY THE BUILT-IN GARAGE DOOR OPENER STARTED TO OPEN THE DOOR, THE DOOR STOPPED AND THE OPENER WOULD NOT RESTART THE GARAGE DOOR TO OPEN/CLOSE.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
UNKNOWN We have only had this vehicle for approximately 4 months and have had soon many issues but the electrical system has been a problem non stop
THERE IS A RECALL FOR THE LINKAGE SYSTEM, WHERE THE VEHICLE STILL ROLLS WHILE IN PARK. I AM HAVING THIS ISSUE AND A GRINDING SORT OF SOUND. THE VIN IS SAYING 0 UNREPAIRED RECALLS ON THE WEBSITE AND I BELIEVE THIS ISSUE IS AN ONGOING PROBLEM OF THE PREVIOUS RECALL IN '09. WHILE THE VEHICLE WAS DRIVING THERE WAS THE SOUND THAT SOMETHING WAS DRAGGING, THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD TO CHECK BUT WHILE IN PARK THE VEHICLE WOULD STILL ROLL. THE CAR HAD THE EMERGENCY BRAKE SET IN PLACE AT THIS MOMENT.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE SECOND-ROW PASSENGER'S SIDE SEAT BELT MALFUNCTIONED AND CEASED AND WOULD NOT LATCH SECURELY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER COLE KRUM CHEVROLET LOCATED AT 12707 US-131, SCHOOLCRAFT, MI 49087 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 10V375000 (SEAT BELTS). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 130,000.
MIDDLE ROW OUTBOARD SEATBELTS NEEDED REPLACING IN 2016; GM WOULDN'T WARRANTY THEM, EVEN AFTER I ASKED THEIR SAFETY DEPARTMENT 2X. I REPLACED THEM WITH NEW ONES FROM GM, AND THOSE SEATBELTS ARE NOW COMING APART. THIS IS AN ONGOING PROBLEM. PICTURES ATTACHED ARE CURRENT.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
IF THE STEEL CABLE BECOMES FATIGUED AND SEPARATES, THE SEATBELT MAY NOT PROPERLY RESTRAIN THE SEAT OCCUPANT INCREASING THE RISK OF AN INJURY IN A CRASH. FAILURE OF THE SIDE IMPACT AIR BAGS AND SEAT BELT PRETENSIONERS TO DEPLOY IN A CRASH INCREASE THE RISK OF INJURY TO THE DRIVER AND FRONT SEAT OCCUPANT.
RECALLS 14030, 14187, 15240 DEALER CONTACTED TO PERFORM RECALLS REFUSED TO CALL BACK WITH APPOINTMENT DATE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I WAS UNLOADING GROCERIES AT HOME CAR WAS OFF AND PARKED AND THE REAR LIFT GATE RELEASED AND TRIED TO CLOSE WITH ME IN WAY IT FELL AND HIT MY BACK CAUSING PAIN AND TRIED TO CO TINUE TO CLOSE ON ME I HAD TO PUSHT THE LIFT GATE OPEN AND IT RESISTED
JULY 5, 2014: PREVIOUSLY WE WOULD SMELL THE SCENT OF WATER THAT HAD BEEN THERE FOR A WHILE, BUT THERE WAS NO EVIDENCE OF WHERE IT WOULD COME FROM. WHEN WE LEFT OUR DESTINATION IT WAS DRY, BUT RAIN WAS IN THE FORECAST. IT BEGAN TO RAIN HEAVILY AS WE CONTINUED TO DRIVE AND SUDDENLY, I FELT WATER ON MY FEET. BY THE TIME I CHECKED THE FLOOR MAT, IT WAS HEAVILY SOAKED AND WATER WAS FLOWING FROM THE BOTTOM RIGHT SIDE OF THE PASSENGER SEAT. WE HAD TO MAKE A STOP ON THE WAY HOME WHILE IT WAS STILL RAINING. WHEN WE RETURNED TO THE CAR THE PASSENGER FLOOR MAT WAS EVEN MORE DRENCHED. THIS IS A SAFETY CONCERN BECAUSE WATER THAT IS UNDETECTED AND THAT SITS FOR A WHILE LEADS TO MOLD, WHICH WE FOUND. THIS CAN LEAD TO BREATHING ISSUES, ESPECIALLY SINCE THE VEHICLE DOORS HAVE TO STAY CLOSED. I TOOK PICTURES AS EVIDENCE TO SUPPORT THIS ISSUE. I HAVE MADE THIS ISSUE KNOWN TO SATURN CUSTOMER CARE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
IN 2016, I PURCHASED A 2009 SATURN OUTLOOK FROM A DEALER, WITH 90,000 MILES ON IT. TWO MONTHS LATER, "TRANSMISSION OVERHEATING, LET ENGINE IDLE" INDICATOR CAME ON, AND THE SATURN SHUT ITSELF DOWN AS I DROVE DOWN I-35! MECHANIC SAID THEY COULDN'T FIND ANYTHING WRONG. THEY RESET MY CODES, AND ALL SEEMED OKAY. THIS HAPPENED A FEW MORE TIMES, BUT KNOW ONE COULD TELL ME WHAT WAS WRONG OTHER THAT BANK 1 LOW. FOR THE MOST PART IT DROVE WITHOUT PROBLEMS. REGULAR SERVICE MAINTENANCE, AND OIL CHANGES CONSISTENT WITH THE MANUAL. I RARELY DROVE IT AFTER THE SECOND YEAR OF OWNING IT. ON WAY HOME TO OREGON (PURCHASED OUTLOOK IN IOWA), I CONTINUOUSLY LOST POWER GOING UP THE PASSES. SEMI TRUCKS WERE PASSING ME, AS IF I WERE SITTING STILL. WITH NEW AIR-FILTER SYSTEM, MAF SENSOR, COILS, BOOTS, AND SPARK PLUGS INSTALLED I CONTINUED AT A SNAIL PACE ALL THE WAY TO OREGON. A TWO DAY TRIP TOOK ME SEVEN DAYS. NOBODY COULD TELL ME WHAT WAS WRONG OTHER THAN THE BANK 1 LOW, O2 SENSOR, WHICH I REPLACED THOSE AS WELL. I GET HOME AND SEVEN MONTHS LATER, I ALMOST GET HIT BY A SCHOOL BUS, BECAUSE MY SATURN STALLED IN THE MIDDLE OF THE INTERSECTION. THREE LIGHT CHANGES LATER, I MAKE IT ACROSS THE STREET TO THE COLLEGE. IT SHUDDERED ALL THE WAY, TILL I PARKED IT, WHERE I HAD TO WAIT TO BE TOWED THREE BLOCKS TO HOME. I PAID OVER $15,000 FOR A VEHICLE THAT LASTED ME UNDER 50,000 MILES. IT IS PAID IN FULL, AND IS NOW DEAD. STILL NO CLUE AS WHY. CODES SHOW BANK 1 AND 2 LOW ? BUT WHY WILL IT NOT START? WHY DID MY BATTERY DIE? I COULD NOT HAVE TAKEN BETTER CARE OF MY BABY, IF I TRIED! PLEASE, HELP ME FIX HER. THERE IS NO REASON FOR THIS VEHICLE TO BE OUT OF COMMISSION, YET IT IS AT 134,000 MILES. GM, PLEASE FIX THIS. THIS WAS FAULTY AT 90,500 MILES. I HAVE ALWAYS TAKEN GREAT CARE OF EVERY CAR I HAVE EVER OWNED. IT GOT WORSE AFTER I TOOK IT TO A CHEVY DEALER IN MISSOURI! CATALYTIC BANK 1 AND 2.
TAKATA RECALL, TO START I HAVE HAD MANY ISSUES WITH THIS VEHICLE INCLUDING HAVING TO REPLACE MY TRANSMISSION. ALSO MY VEHICLE DOES NOT IMMEDIATELY START AFTER FILLING UP THE GAS TANK, NOT WHEN I HAD BEEN EMPTY JUST FILLING IT UP IN GENERAL I HAVE TO TRY STARTING IT A FEW TIMES BEFORE IT TAKES. MY MOST RECENT AND WORRISOME COMPLAINT IS THAT THE FRONT BLOWER MOTOR HAS STOPPED A FEW TIMES AND TODAY WHEN PULLING IT OUT IT WAS FILLED WITH WATER. I HAVE CHILDREN AND CANNOT FEEL SAFE WITH THEM IN SUCH A POOR QUALITY VEHICLE. I KNOW THIS MODEL HAS BEEN DISCONTINUED AND I CAN SEE WHY. THERE ARE SO MANY ISSUES THAT ARE KNOWN ABOUT THESE VEHICLES AND NOTHING HAS BEEN DONE TO PROTECT THE CUSTOMER, RECALL THESE VEHICLES, THEY ARE DANGEROUS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
JULY 5, 2014: PREVIOUSLY WE WOULD SMELL THE SCENT OF WATER THAT HAD BEEN THERE FOR A WHILE, BUT THERE WAS NO EVIDENCE OF WHERE IT WOULD COME FROM. WHEN WE LEFT OUR DESTINATION IT WAS DRY, BUT RAIN WAS IN THE FORECAST. IT BEGAN TO RAIN HEAVILY AS WE CONTINUED TO DRIVE AND SUDDENLY, I FELT WATER ON MY FEET. BY THE TIME I CHECKED THE FLOOR MAT, IT WAS HEAVILY SOAKED AND WATER WAS FLOWING FROM THE BOTTOM RIGHT SIDE OF THE PASSENGER SEAT. WE HAD TO MAKE A STOP ON THE WAY HOME WHILE IT WAS STILL RAINING. WHEN WE RETURNED TO THE CAR THE PASSENGER FLOOR MAT WAS EVEN MORE DRENCHED. THIS IS A SAFETY CONCERN BECAUSE WATER THAT IS UNDETECTED AND THAT SITS FOR A WHILE LEADS TO MOLD, WHICH WE FOUND. THIS CAN LEAD TO BREATHING ISSUES, ESPECIALLY SINCE THE VEHICLE DOORS HAVE TO STAY CLOSED. I TOOK PICTURES AS EVIDENCE TO SUPPORT THIS ISSUE. I HAVE MADE THIS ISSUE KNOWN TO SATURN CUSTOMER CARE. *TR
BOUGHT THIS VEHICLE USED IN NOVEMBER OF 2012. NOTICED THAT THE STEERING WHEEL IS NOISY (A SQUEAKY NOISE). EVENTUALLY WHEN I DO U-TURNS THE STEERING WHEEL GETS STIFF BUT STILL MANAGEABLE TO STEER THE VEHICLE ALTHOUGH IT'S TOTALLY STIFF TO TURN. THEN LATELY MOST OF THE TIME WHEN GOING IN AND OUT OF A PARKING LOT IT SEEMS I TOTALLY LOST THE POWER STEERING OR PERHAPS THE POWER STEERING LOCKS UP BECAUSE IT'S REALLY HARD TO TURN THE STEERING WHEEL. BROUGHT IT TO A FORMER SATURN DEALER AND THEY SAID THE POWER STEERING PUMP AND RACK IS BUSTED AND NEEDS TO GET REPAIRED. THEIR QUOTE TO REPLACE THE PARTS AND LABOR IS ABOUT $1,500. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A PROGRESSIVE LOSS OF ELECTRICAL POWER WITHOUT WARNING. LARRY FANNIN CHEVROLET BUICK GMC (329 E MAIN ST, MOREHEAD, KY 40351, (800) 467-0411) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE MANUFACTURER INTERNAL CONTAMINATION CAMPAIGN (14515B) REGARDING THE ELECTRONIC CHASSIS AND REPLACED THE ELECTRONIC CONTROL MODULE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. **TR THE CONSUMER STATED HE ALSO HAS 2 PUNCTURES INSIDE BRACKET OF THE A/C LINE. *TR
DRIVER'S SIDE WINDSHIELD WIPER FAILURE. THIS WAS A RECALL FOR SATURN OUTLOOK IN 2007 - 2008. THIS IS THE SAME FAILURE AS THAT RECALL. THE OUTLOOK 2009 SHOULD HAVE BEEN INCLUDED IN THIS RECALL. LUCKILY IT FAILED IN MY DRIVEWAY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I WAS DRIVING DOWN THE HIGHWAY AND ALL OF A SUDDEN MY CAR SLOWED DOWN REALLY SLOW I PULLED OVER AND TURNED IT OFF. WHEN I TRIED TO TURN IT BACK ON IT WOULDN'T CRANK.
THE HEADLIGHT WIRING HARNESS MELTS IN THESE VEHICLES CAUSING THE LIGHT TO FAIL, THIS IS WELL DOCUMENTED ON THE INTERNET ON VARIOUS FORUMS. EARLY THIS MORNING MY WIFE WAS PULLED OVER BY A POLICE OFFICER FOR HAVING ONE WORKING HEADLIGHT, I ATTEMPTED TO REPLACE THE BULB AND IT STILL DOES NOT WORK, INFORMATION ON THE INTERNET LEAD ME TO DISCOVER MELTED WIRES ON THE LIGHT FIXTURE, THIS IS A HUGE SAFETY PROBLEM WITH THIS VEHICLE. THERE IS ALSO A WELL DOCUMENTED PROBLEM WITH THE FRONT END SUSPENSION, IT FAILS PREMATURELY AND MY OUTLOOK IS ALSO HAVING THIS PROBLEM. IT ALSO HAS POWER STEERING FAILURE, THE AIR CONDITIONING SYSTEM IS FAILING, ALONG WITH ALL THE OTHER SAFETY SYSTEMS THAT NEED RECALLED ON THIS PIECE OF GM JUNK PILE. I HAVE A WIFE, AND BEAUTIFUL TWO YEAR OLD TWIN GIRLS, WHO USE THIS VEHICLE FREQUENTLY, SHAME ON GM FOR PUTTING THIS THING ON THE ROAD, THE WHOLE THING SHOULD BE RECALLED AND SHREDDED FOR SCRAP, OWNERS SHOULD BE FULLY REIMBURSED THE CURRENT VALUE OF VEHICLE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE TIRE SERVICE MONITOR SYSTEM INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE WAS NOT READING THE ELECTRICAL SYSTEM CORRECTLY AND THAT A SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
2009 SATURN OUTLOOK. CONSUMER STATES COMPLAINT REGARDING TIRE PRESSURE MONITORING SYSTEM PROBLEMS *TGW
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A PROGRESSIVE LOSS OF ELECTRICAL POWER WITHOUT WARNING. LARRY FANNIN CHEVROLET BUICK GMC (329 E MAIN ST, MOREHEAD, KY 40351, (800) 467-0411) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE MANUFACTURER INTERNAL CONTAMINATION CAMPAIGN (14515B) REGARDING THE ELECTRONIC CHASSIS AND REPLACED THE ELECTRONIC CONTROL MODULE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. **TR THE CONSUMER STATED HE ALSO HAS 2 PUNCTURES INSIDE BRACKET OF THE A/C LINE. *TR
I TOOK MY 2009 SATURN OUTLOOK XE TO THE GM SERVICE CENTER YESTERDAY ONLY TO FIND OUT AT 45000 MY STEERING RACK AND PUMP NEEDS TO BE REPLACED AT $1300 +. ALSO, MY TIMING CHAIN IS GONE. MY AIR CONDITIONER STOPPED BLOWING COLD AIR FOR THE SECOND TIME AND LASTLY WHEN I TURN ON MY DEFROST IT COMES OUT AT MY FEET. THE AIR AND THE DEFROST I AM STILL WAITING FOR THEM TO FIGURE OUT THE PROBLEM. HOW CAN GM GET AWAY WITH THIS. I HAVEN'T EVEN REACHED 50000 MILES AND MY CAR NEEDS CLOSE TO $5000 IN REPAIRS. GM NEED TO STAND BEHIND THEIR VEHICLES AND PUT OUT A RECALL ON THE STEERING RACK BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED. PLEASE, SOMEONE DO SOMETHING. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
DRIVING ON HIGHWAY WHEN WARNING APPEARED "TRACTION CONTROL OFFLINE" "SERVICE STABILITRAK". MY HUSBAND HAD RECEIVED THE SAME WARNING TWO DAYS EARLIER. SO WE TOOK IT TO THE SATURN DEALERSHIP. THE TECH ASKED US IF WE DROVE "TWO FOOTED" IE BRAKING AND ACCELERATING AT THE SAME TIME. WE DO NOT DO THAT. WE WERE THEN ADVISED THAT THE SENSORS FOR THE POSITION OF THE BRAKE PEDAL NEEDED TO BE REPLACED THE PART WAS ONLY $11.40 BUT WE WERE CHARGED FOR 2 HOURS OF LABOR! *TR
OWNER NOTICED A WHINING NOISE WHEN TURNING AT LOW SPEEDS. DEALER DIAGNOSED A FAILED STEERING RACK (PINION), LEAKING POWER STEERING PUMP, AND LEAKING WATER PUMP. VEHICLE WAS PURCHASED NEW IN 2009 AND CURRENTLY HAS 39,000 MILES (NO LONGER UNDER BUMPER TO BUMPER WARRANTY). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .