Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest Oct 1, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 6, 2006
What this page shows
Our database holds 19 NHTSA owner-reported complaints for the 2006 Saturn Relay. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–19 of 19
BrakesDriver assistanceElectrical
Filed Oct 1, 2017
SERVICE ABS AND SERVICE TRACTION CONTROL LIGHTS CAME ON AND HAVE REMAINED ON FOR SEVERAL DAYS. FURTHER MESSAGES CONTINUE FLASHING ON THE DRIVER INFORMATION CENTER. THIS HAS BEEN A RECURRING PROBLEM OVER THE PAST YEAR AFTER ABS WHEEL SENSORS AND THE ASSOCIATED WIRING WERE REPLACED. WITH THE NUMEROUS COMPLAINTS ON THE INTERNET - I WAS THINKING THAT SURELY A TSB OR RECALL ON THESE ISSUES HAS BEEN OVERLOOKED OR SIMPLY IGNORED BY THE MECHANICS AND SERVICE WRITERS AT THE GM DEALERSHIPS NATIONWIDE. I KNOW THAT A TECH LL SCANNER IS REQUIRED TO CHECK FOR ANY TROUBLE CODES FOR THESE VERY COMPLEX SYSTEMS, BUT WHAT IS THE KNOWN DEFINITIVE FIX FOR THESE POTENTIALLY SERIOUS PROBLEMS ? THE LIGHTS AND MESSAGES BEGAN APPEARING AFTER MODERATE BRAKING AND WHILE VEHICLE IS/WAS IN MOTION OR STATIONARY WHILE TURNING OR ON A STRAIGHT AHEAD STRETCH OF ROADWAY. VARIED ROAD CONDITIONS AND WET OR DRY WEATHER CONDITIONS WERE SEEMINGLY NOT CONTRIBUTING FACTORS.
NHTSA ID
11030754
Incident
Sep 27, 2017
Mileage
130,000 mi
Powertrain (other)
Filed Mar 12, 2014
AFTER STARTING VEHICLE, WITH FOOT ON BRAKE, GEAR SELECTION LEVER WOULD NOT MOVE FROM PARK AND PARKING BRAKE WOULD NOT DISENGAGE AS RESULT. SHUT DOWN ENGINE, RESTARTED WITH SAME RESULT. AFTER SEVERAL MORE ATTEMPTS TO MOVE THE SHIFT LEVER, IT FINALLY RELEASED FROM PARK BUT HAD DIFFICULTY MOVING DIRECTLY INTO REVERSE GEAR - IT HAD TO BE "ROWED" THRU ALL GEARS TO SETTLE TO REVERSE, AND THE TRANSMISSION DID NOT SEEM TO ENGAGE IN REVERSE INITIALLY. WHEN IT DID ENGAGE REVERSE GEAR, THE TRANSMISSION "JUMPED," LURCHING THE CAR (THE PARKING BRAKE HAD DISENGAGED WHEN GEAR SELECTION LEVER FINALLY MOVED FROM PARK). THIS IS AN INTERMITTENT PROBLEM, AND SEEMS TO SOMETIMES COINCIDE WITH OTHER DRIVETRAIN ISSUE PREVIOUSLY DESCRIBED. *TR
NHTSA ID
10568801
Incident
Sep 28, 2013
Mileage
128,800 mi
Powertrain (other)
Filed Mar 12, 2014
ATTEMPTED LOW/MODERATE ACCELERATION FROM STOP; TRANSMISSION SEEMED TO SLIP WITH ENGINE RPM INCREASING BUT NO TRANSFER OF POWER BEYOND ABOUT INITIAL HALF-FOOT OF FORWARD MOTION, THEN HARD SHIFTED INTO GEAR (LURCHED THE VEHICLE) AND ACCELERATED RAPIDLY. THIS EVENT WAS INITIALLY INTERMITTENT AND NOT ABLE TO BE REPRODUCED BY MECHANIC. IT HAS NOW BECOME FREQUENT AND AFFECTS SHIFTING AT HIGHWAY SPEEDS AS WELL AS FROM STOP, MAKING CONTROL OF ACCELERATION UNPREDICTABLE IS HARD SHIFTING THROUGH MOST GEARS WHEN THIS IS OCCURRING, ALTHOUGH AT OTHER TIMES IT SHIFTS VERY SMOOTHLY THROUGHOUT, MAKING IT MORE DIFFICULT TO REPRODUCE FOR MECHANIC. *TR
NHTSA ID
10568789
Incident
Oct 1, 2013
Mileage
129,100 mi
ElectricalExterior lightingPowertrain (other)
Filed Mar 12, 2014
NOTED THAT DRIVING LIGHTS FLASHED WITH WIPERS ON DELAY SETTING. AT NEXT USE, LOW OIL PRESSURE LIGHT & WARNING SOUNDED BUT LIGHTS DID NOT FLASH WITH DELAY WIPERS. TURNING OFF ENGINE AND PULLING HOOD LATCH & CLOSING HOOD ENDED LOW PRESSURE WARNING (OIL PRESSURE/ LEVEL WERE CORRECT-FALSE ALARM). 2 DAYS LATER, LIGHTS AGAIN FLASHED WITH WIPERS ON DELAY BUT NO OIL PRESSURE WARNING. CONTINUED THIS BACK-AND-FORTH (EITHER OIL WARNING OR LIGHT FLASH WITH WIPER USE, BUT NOT CONCOMITANT) FOR 2 MONTHS, THEN LOW PRESSURE WARNINGS BECAME CONSTANT, AND THE LIGHTS NO LONGER FLASHED WITH THE WIPERS AT ALL.THE LOW OIL PRESSURE WARNING CAN OFTEN BE STOPPED BY EITHER TURNING OFF ENGINE AND CAREFULLY RESTARTING OR PULLING HOOD LATCH AND SLAMMING HOOD. SHIFTING GEARS MAY ALSO TRIGGER THE LOW PRESSURE WARNING IF IT ISN'T ALREADY ON. *TR
NHTSA ID
10568780
Incident
Aug 23, 2013
Mileage
128,500 mi
Airbags
Filed Jan 5, 2014
Crash reported
MY 18 YEAR OLD SON HAD AN ACCIDENT. HE ROLLED THE VAN MULTIPLE TIMES, HIT TREES ,DAMAGED ALL SIDES, AND ROOF OF THE VAN. THE ONLY DOOR THAT WOULD EASILY OPEN WAS THE DRIVERS DOOR. THE FRONT AXLE BROKE, WINDSHIELD BROKEN. THE INSURANCE APPRAISER SAID ALL PANELS WERE DAMAGED AND COULD NOT BELIEVE NONE OF THE AIR BAGS OPENED. THE SATURN RELAY 2006 WAS A TOTAL LOSS. *TR
NHTSA ID
10558511
Incident
Dec 28, 2013
Mileage
125,000 mi
Engine
Filed Feb 13, 2013
1 injury reported
TL* THE CONTACT OWNS A 2006 SATURN RELAY. THE CONTACT STATED THAT WITHIN THREE MONTHS, THE INTERIOR OF THE VEHICLE DARKENED BY THREE SHADES. THE CONTACT STATED THAT THERE WAS A STRONG METALLIC SMELL INSIDE THE VEHICLE THAT HAD EVEN AFFECTED HER BREATHING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THERE WAS A FOREIGN HOSE ATTACHED TO THE CATALYTIC CONVERTER THAT COULD HAVE BEEN THE CAUSE OF THE TOXIC LEAK. THE CONTACT BECAME VERY ILL AND STRONG TRACES OF CADMIUM, LEAD AND MERCURY WERE FOUND IN HER BLOOD SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 86,000.
NHTSA ID
10498019
Incident
Oct 9, 2012
Mileage
86,000 mi
BrakesDriver assistance
Filed Oct 24, 2011
I STARTED GETTING "SERVICE TRACTION CONTROL SYSTEM" WARNING MESSAGE AND LIGHT WITH "SERVICE ABS SYSTEM" WARNING MESSAGE AND LIGHT AND "SERVICE STABILITY SYSTEM". ALL ARE ALWAYS AT THE SAME TIME. SHUTTING OFF THE ENGINE AND RESTARTING (PER OWNERS MANUAL) TEMPORARILY CAUSES THE LIGHTS AND MESSAGES TO TURN OFF, BUT THEY ALWAYS RETURN LATER. THIS PROBLEM IS WELL DOCUMENTED IN SATURN FORUMS AND IS HAPPENING WITH MANY, MANY OWNERS. *TR
NHTSA ID
10432537
Incident
Sep 1, 2011
Mileage
111,000 mi
Interior & seats
Filed May 10, 2011
TL* THE CONTACT OWNS A 2006 SATURN RELAY. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE AUTOMATIC SLIDING DOORS WOULD NOT SHUT. WHEN ACTIVATED, THE DOOR WOULD START TO CLOSE BUT WOULD NOT LATCH AND THEN WOULD REOPEN. THE CONTACT STATED IT TAKES A COUPLE OF HOURS AND ATTEMPTS BEFORE THE DOOR WOULD CLOSE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE TECHNICIANS PERFORMED ADJUSTMENTS TO THE DOOR BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
NHTSA ID
10399904
Incident
Aug 8, 2010
Mileage
53,000 mi
Steering
Filed Jun 8, 2010
MY 2006 SATURN ION ALL OF A SUDDEN LOST ITS POWER STEERING WHILE I WAS DRIVING! I ALMOST CRASHED! AND NOW IT GOING TO COST OVER 500 OR MORE TO FIX. I COULD HAVE BEEN KILLED, I WAS GOING UP A HILL ON A CURVE. JUST ALL OF A SUDDEN THE BELL RANG AND IT POPPED UP PWR STR. I GOT THE CAR STOPPED AND TURNED IT OFF WHEN I TURNED IT BACK ON IT WAS FINE FOR ABOUT 5 FEET AND AGAIN IT DID IT. I GOT HOME AND CHECKED THE FUSE AND MADE SURE IT WAS OK. TODAY I DROVE ALL OVER AND IT WAS OK AND THEN ALL OF A SUDDEN AGAIN IT CAME ON AND THE STEERING WHEEL LOCKED UP! *TR
NHTSA ID
10335274
Incident
Jun 7, 2010
Mileage
82,000 mi
Powertrain (other)
Filed Dec 10, 2009
AWD DISABLED WHEN NEEDED IN SNOW. IT SEEMS TO BE CAUSED BY ICY SLUSH. I CONFIRMED WITH THE DEALER THAT THE HUB ASSEMBLY'S AWD SENSOR CAN GET COVERED UP WITH MUD OR SLUSH AND THE AWD SYSTEM WILL DISABLE. ANY AWD SYSTEM THAT GETS DISABLED BY SLUSH IS LUDICROUSLY DESIGNED, AND BORDERLINE NEGLIGENT WITH REGARDS TO SAFETY. *TR
NHTSA ID
10295177
Incident
Dec 9, 2009
Mileage
139,000 mi
Body & structure
Filed Oct 7, 2008
TL*THE CONTACT OWNS A 2006 SATURN RELAY. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR REPEATEDLY OPENS AND CLOSES. SHE HAS TAKEN THE VEHICLE TO THE DEALER MORE THAN FOUR TIMES WITHIN TWO MONTHS TO HAVE THE DOOR REPAIRED. THE DEALER HAS SEEN MANY OF THE SAME VEHICLES WITH IDENTICAL FAILURES. THEY ARE EXPERIENCING DIFFICULTY REPAIRING THE DOOR. THE CURRENT AND FAILURE MILEAGES WERE 34,600.
NHTSA ID
10244633
Incident
Aug 18, 2008
Mileage
34,600 mi
Body & structureInterior & seats
Filed Sep 16, 2008
POWER SLIDING DOOR ON 2006 SATURN RELAY IS NOT CLOSING PROPERLY AND OPENS UNEXPECTEDLY. DOOR DOES NOT CLOSE COMPLETELY, DOES NOT LATCH AND OCCASSIONALLY DOOR REOPENS WHILE VEHICLE IS MOVING. TROUBLE STARTED ABOT TWO MONTHS AGO BUT THE REGULARITY OF THIS OCCURRANCE HAS INCREASED SIGNIFICANLTY OVER THE LAST FOUR DAYS. *TR
NHTSA ID
10242466
Incident
Sep 14, 2008
Mileage
36,000 mi
Brakes
Filed Sep 2, 2008
I HAVE A 2006 SATURN RELAY. IT WAS AN EXECUTIVE DRIVEN CAR AND WAS PURCHASED WITH 400 MILES ON IT AND THE WARRANTY TRANSFERRED OVER TO ME. THE TRACTION CONTROL ON THIS VEHICLE IS DEFECTIVE. WHEN THE TRACTION CONTROL ENGAGED IT WOULD KNOCK OUT THE STABILITY CONTROL, TRACTION CONTROL, AND ABS SYSTEM. ALTHOUGH I HAVE BREAKS, THEY ARE MANUAL BREAKS. AT FIRST SATURN SAID THE SYSTEM IS WORKING TO FACTORY SPECS UNTIL IT HAPPENED TO THEIR VEHICLE. THEN ALL OF A SUDDEN THERE WAS A PROBLEM WITH MINE. I DO NOT FEEL SAFE IN THE CAR BECAUSE, I SHOULD NOT HAVE TO WORRY ABOUT WHAT KIND OF BREAKING SYSTEM I HAVE WHEN TRYING TO ENGAGE MY BREAKS. I DO NOT WANT TO CAUSE HARM TO ANYONE OR HAVE ANY ACCIDENT CAUSED BY THIS RESULT IN DEATH. I DO NOT WANT HARM TO ME OR MY LOVED ONES EITHER. NO ONE AT SATURN OR SATURN OF GREENFIELD SENSES THE URGENCY OF THIS SITUATION. IT ISN'T UNTIL I COMPLAINT THAT I AT LEAST GET SOME TYPE OF ACTION, ALTHOUGH IT RESULTS IN THE SYSTEM FAILING AGAIN. I HAVE MY CAR IN TO HAVE THIS ISSUE FIXED EARLIER THIS SUMMER. THIS PAST WEEKEND, THE SYSTEM FAILED THREE TIMES IN TWO DAYS. NOT A GOOD RESULT. I NEED THIS DOCUMENTED SO THAT IN THE EVENT I AM INVOLVED IN A SERIOUS ACCIDENT, I WILL NOT BE ACCUSED OF NOT DISCLOSING THIS SITUATION. I CAN SAY THAT I DID AND NO ONE TOOK IT SERIOUSLY WHICH WILL PROBABLY RESULT IN A LONG MESSY LEGAL BATTLE. I HAVE DONE MY PART, BUT SATURN OF GREENFIELD AND GM (SATURN) HAS FAILED TO DO THEIRS. *TR
NHTSA ID
10240568
Incident
Aug 30, 2006
Mileage
34,500 mi
Fuel system
Filed Sep 18, 2007
WE OWN A 2006 SATURN RELAY 3 THAT WE PURCHASED IN JUNE 2007. WE HAVE BECOME AWARE OF A DESIGN FLAW THAT EXISTS IN CHEVROLET UPLANDERS AND SATURN RELAYS THAT CAN LEAD TO DANGEROUS CONSEQUENCES. WE HAVE BEEN ADVISED BY OUR DEALERSHIP THAT GM IS AWARE OF THE PROBLEM AND HAS DONE NOTHING TO RECTIFY IT. BECAUSE OF THE SHAPE OF THE GAS TANK, IF THE CAR IS IDLING WHILE ON AN INCLINE, GAS DISSIPATES FROM THE ENGINE AND THE CAR MAY STALL. THIS CAN OCCUR DESPITE THERE BEING MORE THAN A QUARTER TANK OF GAS IN THE CAR. FURTHER, THE CAR CANNOT BE RESTARTED UNLESS SET ON A LEVEL SURFACE. THIS HAS HAPPENED TO US ON TWO OCCASIONS. MY WORRY IS THAT IT COULD HAPPEN IN A DANGEROUS PLACE (I.E. IN A TRAFFIC JAM IN A TUNNEL SUCH AS THE LINCOLN TUNNEL) WHERE THE CAR CANNOT BE RESTARTED AND THERE IS NOT EASY ACCESS TO EVACUATE. GM IS KNOWINGLY SELLING THESE MODELS WITHOUT DISCLOSING THE DEFECT. FURTHER, THERE IS NO DISCLOSURE AFTER PURCHASE UNTIL AN EVENT OCCURS AND THEN THERE IS NO EFFORT TO REMEDY THE DEFECT. *JB
NHTSA ID
10203316
Incident
Sep 7, 2007
Mileage
7,500 mi
Body & structure
Filed Jul 18, 2007
TL*THE CONTACT OWNS A 2006 SATURN RELAY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR FAILED TO CLOSE PROPERLY. THE DOOR HAS TO BE SLAMMED SHUT IN ORDER FOR IT TO CLOSE. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE CURRENT AND FAILURE MILEAGES WERE 7,000.
NHTSA ID
10196756
Incident
Jul 17, 2007
Mileage
7,000 mi
Fuel system
Filed Oct 4, 2006
2006 SATURN VAN IS DESIGNED WITH THE CHARACTERISTIC OF RUNNING OUT OF FUEL WHEN OPERATING ON AN INCLINE (NOSE UP OR NOSE DOWN), WITH A 1/4 TANK OF FUEL REMAINING. AFTER THIS OCCURRED THE 2ND TIME I COMPLAINED TO THE DEALERSHIP AND ASKED THEM TO REPAIR. THEY STATED THEY WERE AWARE OF THE CHARACTERISTIC AND THAT IT COULD NOT BE REPAIRED. THEY CAUTIONED ME TO NOT ALLOW THE GAS LEVEL TO DROP BELOW 1/2 TANK. THEY STATED THIS WAS LISTED AS A CHARACTERISTIC OF THE CAR IN THE OWNERS MANUAL AND THAT RELEASED THEM FROM RESPONSIBILITY.*JB
NHTSA ID
10169950
Incident
May 13, 2006
Airbags
Filed Aug 21, 2006
Crash reported1 injury reported
DT*: THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A COLLISION AND THE AIRBAGS DID NOT DEPLOY. THE CONTACT WAS STOPPED IN THE CENTER LANE, WHEN ANOTHER VEHICLE ATTEMPTED TO GET INTO THE SAME LANE. THE CONTACT'S VEHICLE WAS HIT ON THE FRONT PASSENGER SIDE FENDER CAUSING THE VEHICLE TO FLIP COMPLETELY OVER AND LANDED RIGHT SIDE UP. THE CONTACT SUSTAINED HEAD AND ARM INJURIES AND A POLICE REPORT WAS TAKEN. ALL OCCUPANTS WERE WEARING THEIR SEATBELTS. THE AIRBAG WARNING LIGHT WAS NOT ILLUMINATED PRIOR TO THE CRASH. THERE WERE PICTURES AVAILABLE AND THE VEHICLE WAS DEEMED TOTALED.
NHTSA ID
10166114
Incident
Jul 22, 2006
Mileage
1,600 mi
Brakes
Filed Jul 20, 2006
I WAS TRAVELING ON AZ STATE ROUTE 87 ON A 6 PERCENT DOWNGRADE. I HAD APPLIED THE BRAKES A TOTAL OF 3 TIMES FOR NO MORE THAN 3 TO 5 SECONDS AT A TIME, THIS OCCURRED OVER A 5 MINUTE TIME FRAME. ON THE THIRD APPLICATION THE BRAKES BEGAN TO CAVITATE VERY BADLY. THIS CAUSED THE VEHICLE TO SWAY AND BRAKES FADED OUT. THE BRAKES MADE A RUBBING SOUND FOR THE NEXT SEVERAL DAYS. WHEN BRAKES ARE APPLIED WHILE TURNING THEY MAKE A GRINDING SOUND/FEEL. THE VEHICLE WAS TAKEN INTO SATURN OF ARROWHEAD PEORIA, AZ ON 07/06/06. THEY STATED NOTHING WAS FOUND WRONG WITH BRAKES. THEY SAID IT IS COMMON FOR BRAKES TO FADE ON THIS VEHICLE GOING DOWN HILL. THEY STATED WE SHOULD DOWNSHIFT TO COMPENSATE. THEY CAN NOT EXPLAIN WHY BRAKES MAKE SOUND WHILE TURNING, THEY SAY BRAKES ARE FINE. I PERSONALLY BELIEVE PROBLEM IS THAT BRAKE ROTORS ARE TO SMALL FOR SIZE OF VEHICLE. THAT THEY HEAT UP TO QUICKLY AND FADE OUT AND ROTORS BEGIN TO WARP. THIS IS A DESIGN FLAW THAT CAN BE CORRECTED BY INCREASING ROTOR SIZE AND BRAKE SHOE SIZE, THERE IS PLENTY OF ROOM IN WHEEL WELL. *NM
NHTSA ID
10163004
Incident
Jul 1, 2006
Mileage
12,500 mi
EngineFuel systemInterior & seats+1 more
Filed Jul 6, 2006
1) BOUGHT OUR SATURN RELAY MAY 30, 2006 2) TOOK IT TO THE DEALER IT TO THE DEALER BECAUSE HOOD RATTLE, SAID IT WAS NOTHING SENT ME HOME. 3) CALLED ABOUT THE LOW MILEAGE THE VAN WAS MAKING, SAID IT WAS OK 4) 1 MONTH AND 26 DAYS CAR BREACKS DOWN REPAIRS ARE MADE ON 6/26/06 -SENDING UNIT WAS REPLACE -SENSORY KIT WAS REPLACE -HOOD NOT CLOSING WAS CORRECTED LATCH WAS REPLACE -AND HOOD BUMPER WAS FIX -INTERMITTENT ENGINE NOISE ( NOT FIX) -STEERING WHEEL VIBRATES WHEN MAKING A SHARP TURN ( NOT FIX) MOST IMPORTANT THE MIDDLE SEAT THAT ARE BOTH CAPTAIN CHAIRS DO NOT HAVE A ARM REST SO WHEN THE KIDS SIT THERE AND MY MOM THEY TEND TO LOOSE THERE VALANCE BECAUSE THERE IS NOTHING TO HOLD THEM IN PLACE.--- THEY SAY THAT'S THE WAY THEY COME AND THERE IS NOTHING TO DO ABOUT IT. *NM
NHTSA ID
10161708
Incident
Jun 26, 2006
Mileage
2,505 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.