RoadVitals

2015 Scion Iq

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 26, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2015 Scion Iq, most frequently naming the airbags category. 59 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Nov 26, 2017
Crash reported

I PURCHASED THE VEHICLE ON 10-24-17 FROM A PRIVATE PARTY WHO PURCHASED IT FROM THE TOYOTA DEALER, AK TOYOTA, GUAM. UPON BRINGING THE VEHICLE HOME I TRY TO FILL THE WINDSHIELD WASHER RESERVOIR BUT THE FLUID LEAKS STRAIGHT DOWN UNDER THE VEHICLE. I CALLED THE DEALER AND WAS TOLD THE REPAIR WOULD BE UNDER WARRANTY SINCE THE VEHICLE IS UNDER 3 YEAR'S OLD. WHEN THE REPAIR DIAGNOSIS WAS PRESENTED TO ME IT WAS A SURPRISE THAT THE LEAK IN THE WASHER RESERVOIR WAS CAUSED BY A PRIOR ACCIDENT AND THEREFORE THE REPAIR WILL NOT BE COVERED BY THE VEHICLE WARRANTY. THE ACCIDENT WAS NOT DISCLOSED BY THE DEALER WHEN IT WAS SOLD ACCORDING TO THE PERSON I BOUGHT THE VEHICLE FROM. I WAS ABLE TO PHOTOGRAPH THE PAPER WORK ON THE REPAIR WORK ON THE ACCIDENT (ATTACHED), IT IS QUITE EXTENSIVE. HOOD, BUMPER, RADIATOR AND SUPPORT, ETC WERE REPLACED. BASE ON THE DAMAGED IT WOULD BE EXPECTED THAT THE AIRBAGS WOULD HAVE DEPLOYED. I ASKED THE DEALER IF REPAIRS WERE MADE ON THE AIRBAG SYSTEM. THE DEALER'S ANSWER WAS "IF IT IS NOT ON THE LIST AIRBAG WAS NOT REPAIRED". MY CONCERN IS WITH THE AMOUNT OF DAMAGE REPAIRED THE AIRBAGS SHOULD HAVE DEPLOYED. IF THE AIRBAG DID NOT DEPLOY IT IS CONCEIVABLE THE AIRBAG SYSTEM IS NOT WORKING PROPERLY. PLEASE ADVICE WHAT CAN BE DONE TO HAVE AN ASSURANCE THE AIRBAG SYSTEM IS WORKING. THIS VEHICLE IS VERY SMALL, ONLY 2100 LBS, PROBABLY THE SMALLEST ON THE MARKET AND THE AIRBAGS MUST BE WORKING. *TT

NHTSA ID
11048426
Incident
Oct 24, 2017
Mileage
6,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

Z3G_Dealer_Lette

STRUCTURE

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

ZKG_Dealer_Lette

STRUCTURE

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

Z2G_Dealer_Lette

STRUCTURE

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

Support Program

STRUCTURE

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

ZKG_Dealer_Lette

EQUIPMENT; STRUCTURE

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.

ZKG_Paint_Repair

EQUIPMENT

CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Scion Iq by model year
YearComplaintsRecallsInvestigationsIssue Index
2016000—
2015Viewing100—
2014100—
2013510—
2012171045.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.