Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2005 Scion Tc submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 31 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 31, in the owner's own words
THE FRAME AND EVERY METAL COMPONENT ON THE UNDERNEATH OF THE CAR INCLUDING THE FRAME RUSTS TERRIBLY. THE REST IS COMPLETELY CORRODING AWAY AND BREAKING OFF. EVEN TH METAL STRAP HOLDING MY GAS TANK ON IS COMPLETELY RUSTED AND IF I PUT N PRESSURE IT CHIPS AWAY. I DIDN'T NOTICE THIS UNTIL I WENT TO HAVE MY EXHAUST DONE AND WAS ABLE TO LOOK UNDER THE CAR.
DRIVING AT HIGHWAY SPEED ON AN APPROXIMATELY 40 DEGREE DRY DAY WITH NO EXTREME WEATHER CONDITIONS. HEARD A SHOTGUN LIKE NOISE AT WHICH POINT THE SUNROOF SHATTERED AND GLASS FELL INTO THE DRIVERS SIDE AND PASSENGER SIDE AREAS. SUNROOF AND WIND SHIELD WERE CLOSED, SCREEN WAS OPEN. PAIN RESULTED IN EARS AND HEAD HOWEVER NO LACERATIONS WERE OBTAINED. FALLING GLASS ONTO DRIVER AND BEHIND THE CAR COULD HAVE RESULTED IN AN ACCIDENT WITH ANOTHER VEHICLE. CAUSE UNKNOWN, NO DEBRIS WAS SEEN OR HEARD RESULTING IN THE SHATTERING OF THE GLASS. DRIVER WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. GLASS SHATTERED AROUND THE EDGES AND NEAR THE CENTER OF THE SUN ROOF, WIND SHIELD WAS OPEN AFTER INCIDENT, NOT PRIOR.
TL* THE CONTACT OWNS A 2005 TOYOTA SCION TC. WHILE THE TRUNK WAS OPENED, IT FAILED TO REMAIN OPEN AND SLAMMED ONTO THE CONTACT'S BACK. THE CONTACT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DIAGNOSED WITH A HYDRAULIC LIFT FAILURE. THE SPECIFICS OF WHERE THE VEHICLE WAS DIAGNOSED WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE. UPDATED 02/24/15*LJ UPDATED 9/12/2017*CN
TL* THE CONTACT OWNS A 2005 TOYOTA SCION. THE CONTACT STATED THAT WHILE LOADING ITEMS INTO THE REAR LIFT GATE, THE LIFT GATE FELL AND STRUCK THE CONTACT IN THE FACE. THE CONTACT SUSTAINED A FRACTURED NOSE BRIDGE AND INJURIES TO THE FACE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE LIFT GATE AND ADVISED THAT THE HYDRAULIC SYSTEM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE. *TR
05 SCION TC COLLIDED WITH ANOTHER VEHICLE ON THE HIGHWAY. AFTER IMPACT SCION SPUN OUT OF CONTROL AND HIT GUARD RAIL. AIR BAG IN 05 SCION DID NOT DEPLOY, DRIVER OF SCION HAD AN INJURED NECK, BRUISE ON LEFT THIGH AND LUMP ON FOREHEAD FROM HITTING IT IN ON STEERING WHEEL. DRIVER OF SCION WAS TAKEN TO THE HOSPITAL, AND HAS TO UNDERGO PHYSICAL THERAPY DUE TO NECK INJURY. *TR
TL* THE CONTACT OWNS A 2005 TOYOTA SCION TC. THE CONTACT STATED THAT HE ATTEMPTED TO OPEN THE REAR HATCH AND THE HANDLE MECHANISM FRACTURED AND BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 54,000.
THE REAR TRUNK HATCH MOLDING PANEL BROKE OFF AND THE ELECTRICAL CORD WITH LATCH RELEASE IS UNSECURED AND DANGLING. IT HAS TO BE SECURED TO CAR WITH TAPE BUT THAT COVERS BRAKE LIGHT. I'VE BEEN PULLED COUNTLESS TIMES HERE IN TEXAS AND MOST TROOPERS INFORM ME THAT IT "IS A SAFETY HAZARD AND UNSAFE". THERE ARE THOUSANDS OF SCION TX AND XBS FROM 2005-2011 WITH THE SAME PROBLEM AS SEEN IN THIS FACEBOOK PAGE AND PETITION FOR RECALL. HTTP://WWW.FACEBOOK.COM/PAGES/SCION-TC-AND-XB-DEFECTIVE-TRUNK-HATCH-HANDLE I HAVE VISITED MULTIPLE SCION TOYOTA SERVICE CENTERS AND CONTACTED CUSTOMER SERVICE BY PHONE. SCION WILL NOT REPLACE PART WITH THE RE-ENGINEERED/ IMPROVED SCION PART OR COVER THE COST OF REPAIR/INSTILLATION UNLESS YOU QUALIFY FOR "CUSTOMER LOYALTY" AND HAVE SERVICED YOUR VEHICLE AT SCION DEALERSHIP SERVICE CENTER. THEY WILL NOT MAKE A RECALL; DENYING IT IS A SAFETY ISSUE WHICH IS CONTRARY TO WHAT THE TEXAS POLICE DEPARTMENT SAYS. *TR
WHILE DRIVING DOWN THE ROAD AT ABOUT 10-15 MPH (GOING VERY SLOWLY BECAUSE IT WAS A DIRT ROAD), I HEARD AN EXTREMELY LOUD POP WHICH SOUNDED LIKE A GUNSHOT. IMMEDIATELY STOPPING TO INSPECT, I DISCOVERED THAT THE MOONROOF HAD SHATTERED COMPLETELY. THE WEBBING OF THE BROKEN GLASS WAS MORE CLEARLY VISIBLE FROM THE INSIDE THAN THE OUTSIDE. THERE WAS ABSOLUTELY NO SIGN OF ANY IMPACT. NO OTHER CARS WERE AROUND ANYWHERE AND NOTHING THAT COULD HAVE HIT THE GLASS. AS I CONTINUED TO DRIVE HOME, THE PIECES BEGAN TO FALL INTO THE BACK PASSENGER SEAT AND FINALLY THE WHOLE THING STARTED TO FALL INSIDE. I CALLED A LOCAL TOYOTA DEALERSHIP AND THEY TOLD ME A GLASS REPLACEMENT WOULD BE $1158.00. I HAD PREVIOUSLY NOTICED THAT IN MY DAILY DRIVING, WHENEVER THE CAR STRUCTURE FLEXED IN ANY WAY (AS IN ON UNEVEN TERRAIN AND SOMETIMES EVEN ON HIGHWAY OR INTERSTATE DRIVING), I WOULD OCCASIONALLY HEAR POPPING SOUNDS AS IF THERE WAS SOME TYPE OF STRAIN ON THE FRAME. I SUSPECT SOME TYPE OF MANUFACTURER DEFECT, ESPECIALLY SINCE I SEE THAT OTHER PEOPLE HAVE EXPERIENCED THE SAME TYPE PROBLEM WITH THE MOONROOF OR SUNROOF EXPLODING WITHOUT CAUSE. ON A DIFFERENT NOTE, THE REAR HATCH LIFT KEEPS FALLING OFF. IN CALLING TOYOTA TO COMPLAIN ABOUT THE MOONROOF ISSUE, I WAS INFORMED THAT THEY DID ISSUE A WARRANTY ENHANCEMENT FOR THE HATCH LIFT. I HAD RECEIVED NO INFORMATION IN THE MAIL ABOUT THE ENHANCEMENT, BUT THE REPRESENTATIVE SAID IT MUST BE BECAUSE THE VEHICLE WAS STILL REGISTERED UNDER THE PREVIOUS OWNER IN THEIR SYSTEM. DON'T KNOW HOW THAT HAPPENED SINCE WE PURCHASED FROM A DEALERSHIP AND HAVE THE TITLE. *TR
I LOVE MY SCION HOWEVER I BOUGHT BRAND NEW FROM EXPRESSWAY TOYOTA IN DORCHESTER MA IN 2005 AND WITH ALL THE RECALLS I SEE ON HERE I'VE ONLY DONE ONE, AND THAT THE GLASS WINDSHIELD. EVERY OTHER TIME I GO THE DEALER AND TELL THEM THAT THERE ARE RECALLS, THEY IGNORE ME AND SAY THAT THERE ISN'T . I HAVE SOME RATTLING NOISE GOING ON UNDER MY CAR...I FIXED ONCE AT THE DEALER AND IT CAME BACK AGAIN BUT NOW THE DEALER WANTS ME TO PAY AGAIN TO FIX IT AND I THINK IT'S A SAFETY CONCERN IN THE CAR, THE TIRES ARE ALSO UNEVEN, I KEEP HAVING TO CHANGE TIRES TOO OFTEN, THE HATCH LIFT IN THE BACK KEEPS BREAKING...MAJOR FAILING AND CHEAP. IT FEELS LIKE IT WAS GLUED ON. I WOULD AN ANSWER FROM THE DEALER WHERE I BOUGHT THE CAR AS TO WHY THEY KEEP DENYING MY VISITS ON THE RECALLS AND WHY IN BEING CHARGE THE SAME SAFETY WORK THAT I'VE PAID ONCE TO GET FIX AND NOW THE SAME RATTLING NOISE KEEPS COMING. I NEVER GET ANY INFORMATION IN THE MAIL FROM MY DEALER EITHER INFORMING ME OF THESE RECALLS. I GUESS THEY ARE REFUSING TO FIX THEM. *TR
MY 2005 TOYOTA SCION TC TURNED OFF WHILE I WAS DRIVING. I PUT VEHICLE IN PARK AND RE STARTED IT. MOMENTS LATER THE BRAKES FAILED AND I TURNED INTO A PLAZA. AT THAT POINT THE STEERING FAILED. I DID NOT KNOW THE VEHICLE WAS ON FIRE UNTIL THIS POINT. I HAD NO CONTROL OF THE CAR SO I REACHED BACK AND GRABBED MY TWO YEAR OLD WHO WAS STRAPPED IN HER CAR SEAT. RIGHT BEFORE WE JUMPED OUT THE CAR STOPPED COMPLETELY ( TIRES MELTED) , THE FLAMES WERE VISIBLE IN FRONT OF ME AND THE CAR FILLED WITH SMOKE. WE JUMPED OUT AND RAN. MOMENTS LATER THE ENTIRE CAR WAS IN FLAMES. WITNESSES TOLD ME THAT I WAS ON FIRE FOR A WHILE AND THEY TURNED AROUND TO GET MY ATTENTION. NO INJURIES OR FATALITIES WERE SUFFERED WITH THIS FIRE BUT IT WAS WAY TOO CLOSE FOR COMFORT. *TR
BACK HATCH DOOR HANDLE GARNISH JUST CAME OFF THE VEHICLES REAR HATCH HANDLE HAS A DESIGN FLAW WHICH MAKES THE PART FAIL. THE REAR HATCH HANDLE IS FASTENED TO THE TRUNK/HATCH WITH PLASTIC CLIPS. WHEN THE RELEASE BUTTON FOR THE HATCH IS PRESSED, IT ONLY UNLOCKS THE HATCH DOOR. IT DOES NOT SPRING UPWARD LIKE OTHER VEHICLES. IN THE MANUAL IT SHOWS TO HOLD THE RELEASE BUTTON AND LIFT WITH THE HATCH HANDLE. BECAUSE THERE ARE NO SPRINGS TO HELP LIFT IT APPLIES LOTS OF PRESSURE TO THE CLIPS WHICH WEAKEN THEM. EVENTUALLY, THEY JUST SNAP. THEY ARE ALSO KNOWN FOR SNAPPING WHEN THE HATCH IS LOCKED, IN COLD WEATHER, AND THERE ARE EVEN REPORTS OF THE RELEASE BUTTON MELTING. REPLACEMENT COSTS FOR THIS PARTICULAR PIECE FROM THE DEALER IS $170 FOR THE HANDLE AND UPWARD $200+ FOR LABOR. THIS PRICE DOES NOT GUARANTEE A PERMANENT FIX. THIS IS THE COST FOR THE SAME FAULTY PART. BECAUSE SCION OWNERS ARE AWARE OF THIS, MANY HAVE RESORTED TO THEIR OWN MEANS OF FIXING WHICH IS WHERE THE SAFETY ISSUES ARISE. SCION CALLS THIS PART AN EXTERIOR GARNISH WHICH IMPLIES IT IS FOR DECORATIVE PURPOSES ONLY AND IS NOT COVERED BY WARRANTY, BUT IT IS NOT JUST FOR LOOKING AT. THIS PIECE IS A HOUSING COMPARTMENT FOR SOME VITAL COMPONENTS. BECAUSE SCION KNOWS ABOUT THIS, THEY SHOULD BE HELD LIABLE FOR PUTTING THEIR CONSUMERS AT RISK. SIGN THE PETITION TO RECALL SCION DEFECTIVE REAR HATCH HANDLES AND IMPROVE OUR SAFETY. . I HAVE HEARD THIS IS A CLASS ACTION LAWSUIT GOING ON FOR THIS HTTP://CLASSACTIONLAWSUITSINTHENEWS.COM/CLASS-ACTION-LAWSUIT-COMPLAINTS/TOYOTA-SCION-XB-TC-CLASS-ACTION-LAWSUIT-COMPLAINT-FILED-OVER-ALLEGED-REAR-HATCH-DOOR-HANDLE-DEFECT/ *TR
THE REAR TRUNK HATCH MOLDING PANEL BROKE OFF AND THE ELECTRICAL CORD WITH LATCH RELEASE IS UNSECURED AND DANGLING. IT HAS TO BE SECURED TO CAR WITH TAPE BUT THAT COVERS BRAKE LIGHT. I WAS PULLED OVER TODAY BY A CALIFORNIA POLICE OFFICER , WHO INFORMED ME THAT IT "IS A SAFETY HAZARD AND UNSAFE". THERE ARE THOUSANDS OF SCION TX AND XBS FROM 2005-2011 WITH THE SAME PROBLEM AS SEEN IN THIS FACEBOOK PAGE AND PETITION FOR RECALL. HTTP://WWW.FACEBOOK.COM/PAGES/SCION-TC-AND-XB-DEFECTIVE-TRUNK-HATCH-HANDLE I HAVE VISITED MULTIPLE SCION TOYOTA SERVICE CENTERS AND CONTACTED CUSTOMER SERVICE BY PHONE (INCLUDING 1-18-2012). SCION WILL NOT REPLACE PART WITH THE RE-ENGINEERED/ IMPROVED SCION PART OR COVER THE COST OF REPAIR/INSTILLATION UNLESS YOU QUALIFY FOR "CUSTOMER LOYALTY" AND HAVE SERVICED YOUR VEHICLE AT SCION DEALERSHIP SERVICE CENTER. THEY WILL NOT MAKE A RECALL; DENYING IT IS A SAFETY ISSUE WHICH IS CONTRARY TO WHAT THE CALIFORNIA POLICE DEPARTMENT SAYS. *TR
MOONROOF DEFLECTOR SHATTERED WITH A POP SOUND AT SPEEDS 55 WITH ALL WINDOWS CLOSED. LATER INSPECTION THAT IT WAS CRACKED AROUND ALL THE EDGES ABOUT 1/2 ~ 1 INCHES INTO THE CENTER. *TT
I WAS DRIVING APPROXIMATELY 65 MPH ON A HIGHWAY DURING A SOMEWHAT COLD, WET EVENING WHEN ALL OF THE SUDDEN MY SUNROOF SHATTERED. AT THE TIME I WAS NOT USING MY SUNROOF AND IT WAS COMPLETELY CLOSED. UNFORTUNATELY MY SUN SHADE WAS NOT CLOSED AND AS A RESULT I EXPERIENCED A SHOWER OF GLASS WHILE DRIVING ON THE HIGHWAY SURROUNDED BY MODERATE TRAFFIC. THIS COULD HAVE CAUSED A MAJOR ACCIDENT! THE NOISE THAT CAME FROM THE SUNROOF WAS SIMILAR TO A SMALL HANDGUN GOING OFF IN MY CAR AND FOR A MINUTE OR SO I THOUGHT SOMEONE HAD TAKEN A SHOT AT ME. AFTER SEARCHING THROUGHOUT MY CAR FOR EVIDENCE OF ANY TYPE OF ROAD DEBRIS THAT MIGHT HAVE CAUSED THIS I COULD FIND NONE. RIGHT NOW I AM DRIVING AROUND WITHOUT A SUNROOF AND WITHOUT THE MONEY TO PAY FOR THE REPAIR. THIS SUNROOF MECHANISM WAS DESIGNED POORLY AND I HAVE READ MANY OTHER COMPLAINTS AND CASE DESCRIPTIONS SIMILAR TO MINE. *TR
2005 SCION TC, SUN ROOF EXPLODED WHILE DRIVING AT I-85 FREEWAY. ALL WINDOWS AND SUNROOF WERE CLOSED WHEN IT HAPPENED. THE SHATTERED SUNROOF HAVE A HUGE HOLE IN MIDDLE FRONT SECTION OF THE SUNROOF AND SHATTERED ALL FOUR SIDES. ON DAILY DRIVING, I NOTICED THAT THE CAR STRUCTURE FLEX TOO MUCH, ENOUGH TO PRODUCE POPPING SOUND. TOYOTA DEALER INITIAL ASSESSMENT IS NOT PART OF WARRANTY OR RECALL AS OF THIS DATE 11/05/2010. *TR
THE TRUNK HATCH HANDLE OF MY 2005 SCION TC BROKE OFF ONE DAY WHEN OPENING THE TRUNK HATCH. THE TRUNK HANDLE IS NEEDED IN OPENING THE TRUNK. IT HAS AN ELECTRONIC BUTTON RELEASE THAT MUST BE PRESSED AT THE SAME TIME THAT THE TRUNK IS LIFTED. THE HANDLE BROKE OFF THE CAR WITHOUT WARNING AND WITH ONLY NORMAL USE. UPON INSPECTION OF THE PART I AND SEVERAL MECHANICS (INCLUDING TOYOTA TECHNICIANS) DETERMINED THAT THE PART IS FLIMSY AND OF POOR DESIGN. TOYOTA TECHNICIANS ALSO ADMIT THAT THIS IS A COMMON FAILURE. IT IS A PART USED TO RAISE THE WHOLE TRUNK HATCH AND IS MOUNTED TO THE CAR WITH WEAK PLASTIC. I HAVE SEARCHED ONLINE FORUMS AND HAVE SEEN MANY PEOPLE HAVE EXPERIENCED THE SAME FAILURE. ALTHOUGH SINCE MOST HAD THEIR HATCH HANDLE BREAK IN THE FIRST 3 YEARS (COVERED UNDER WARRANTY), THE PROBLEM HAS NOT BEEN SPECIFICALLY ADDRESSED. IT IS A PROBLEM FOR THOSE OF US THAT HAVE FAILURES OUTSIDE OF THE WARRANTY PERIOD BECAUSE THE PART HAS NOT BEEN OFFICIALLY DETERMINED TO BE DEFECTIVE. I HAVE HAD THE PART REPLACED AT MY LOCAL DEALERSHIP. I HAVE TRIED TO GET THE TOYOTA DISTRIBUTORS TO DETERMINE THIS PART DEFECTIVE, BUT THEY DENY MY CLAIM SAYING IT IS OUTSIDE THE WARRANTY. BEING COVERED UNDER WARRANTY IS NOT THE ISSUE. I WOULD LIKE THIS PART TO BE DETERMINED DEFECTIVE SO THAT IF I OR OTHER OWNERS FIND IT BREAKS OFF IN THE FUTURE IT IS REPLACED BY TOYOTA AS IT IS AN ESSENTIAL PART OF THE NORMAL FUNCTIONING OF THE CAR. *TR
2005 SCION TC HATCH HANDLE BROKE FROM NORMAL USE. *TR
1. DRIVER DOOR REQUIRED MORE FORCE TO CLOSE. LATER, I NOTICED THE DRIVER WINDOW WOULD NOT RAISE MORE THAN HALF WAY. 2. THE WINDOW REGULATOR ARM IS BENT, AND THE INTERNAL ATTACHMENT POINT IS BROKEN. THE WINDOW GETS PROGRESSIVELY WORSE OVER TIME, AND THE RAISED HEIGHT BECOMES LOWER. 3. THE DEALER STATED THEIR MUST HAVE BEEN PREVIOUS DAMAGE TO THE VEHICLE, AND THEY WERE UNABLE TO RESOLVE. MAACO SAID THEY WERE UNABLE TO RESOLVE. MORE THAN A YEAR LATER, TOOK IT BACK TO THE DEALER, AND THE NEW SERVICE PERSONNEL WERE ABLE TO REPLACE THE REGULATOR ARM, AND WELD IT TO THE DOOR IN MARCH 2010. IT'S NOW JUNE, AND THE WINDOW WILL NO LONGER GO PAST THE HALF WAY POINT WHEN ATTEMPTING TO CLOSE. EACH TIME I'VE ATTEMPTED TO GET A RESOLUTION, THE DEALER HAS INSISTED THE INTERNAL DOOR DAMAGE IS A RESULT OF A PREVIOUS ACCIDENT (CARFAX IS CLEAR) OR DUE TO THE PREVIOUS OWNER REPLACING THE DOOR MOUNTED AUDIO SPEAKER. NOW, I READ ANOTHER COMPLAINT WITH VERY SIMILAR DAMAGE THAT MAKES ME BELIEVE THIS IS AN INHERENT PROBLEM THAT THE DEALER SHOULD HAVE FIXED WHEN THE CAR WAS STILL UNDER WARRANTY. *TR
I HAVE A 2005 SCION TC THAT I PURCHASE BRAND NEW FROM THE FACTORY. RECENTLY I HAD MY HANDLE LATCH BROKEN FROM NORMAL USE. I LIFTED IT LIKE YOU WOULD NORMALLY DO AND IT JUST SNAPPED (BROKE). I THEN REALIZED THAT IT WAS FRAMED OR MADE WITH THIN PLASTIC THAT WOULDN'T LAST LONG ON THE CAR ITSELF BECAUSE IF YOU APPLY NORMAL PRESSURE BY OPENING IT, THE HANDLE IS NOT MADE TO HANDLE SUCH PRESSURE BY THE WEIGHT OF THE TRUCK AND GLASS. IT'S A HATCH BACK. I NOTICE NUMEROUS COMPLAINTS FROM OTHER SCION TC OWNERS ON SEVERAL BLOGS AND WEBSITES. I HAVE NOT ATTEMPTED TO FIX IT BECAUSE I'M LOOKING AT PARTS ALONE $180 WITHOUT LABOR. I WAS WONDERING IF THERE'S ANYTHING I COULD DO BESIDES FILING A COMPLAINT. THANK YOU. *TR
I WAS DRIVING MY 2005 TOYOTA SCION TC AT APPROXIMATELY 7AM ON AN EXPRESSWAY AT 55MPH MY SUNROOF CLOSED AS WELL AS THE SHADE COVER BOTH CLOSED. I HEARD A LOUD POP FOLLOWED BY BITS OF GLASS FALLING IN ON ME AND THE CAR THROUGH THE TOP VENT HOLES OF THE SUNROOF. I PULLED OVER AS SOON AS POSSIBLE OFF THE EXPRESSWAY TO ASSESS WHAT HAD HAPPENED NOT AN EASY TASK WHEN CARS ARE DOING SPEEDS OF 55-70+ .WHEN I VIEW THE DAMAGE IT APPEARS THAT SOME HOW THE FRONT WIND DEFLECTOR OF THE SUNROOF HAD POPPED UP AND SHATTERED THE GLASS OF THE CLOSED SUNROOF ALL AROUND THE EDGES ALONG THE TRACK OF THE MIDDLE GLASS AND IT APPEARS THAT IT MAY HAVE PUSH THE GLASS UPWARD CAUSING THE MIDDLE GLASS TO SHATTER AND CRUMBLE INSIDE THE VEHICLE ON TO THE SHADE COVER THAT THANKFULLY WAS CLOSED LEAVING ABOUT AN 8X4 INCH WHOLE IN THE GLASS AND THE REST OF GLASS CRACKED AND CRUMBLY WITH CHUNKS OF GLASS ON THE INSIDE AS WELL AS OUTSIDE THE CAR. EXTREMELY DANGEROUS BUT VERY THANKFUL IT DID NOT CAUSE SERIOUS INJURY TO MYSELF OR ANYONE DRIVING ON THE ROAD WITH ME. I BROUGHT THE CAR TO MY DEALER AND THEY CLAIM THE CAR WAS HIT BY SOMETHING THAT SHATTERED THE GLASS AND TOLD ME TO CONTACT MY INSURANCE COMPANY TO DO THE REPAIR. AFTER READING ABOUT THE NUMEROUS OTHER COMPLAINTS FOR THE EXACT SAME PROBLEM I WILL BE RETURNING TO THE DEALER TODAY TO FURTHER ARGUE MY POINT , NO REPAIR MADE AT THIS TIME . MY CONCERN IS THAT I HAVE READ THAT PEOPLE HAVE HAD MULTIPLE INCIDENTS AFTER REPAIRING THE DAMAGE . THERE IS NO DOUBT THERE IS A MAJOR FLAW IN THE DESIGN OF THE SUNROOF . THERE WAS A RECALL ON THE WIND DEFLECTOR THAT INVOLVED PUTTING SOME TYPE OF FILM OVER THE DEFLECTOR THAT WOULD PREVENT IT FROM CRACKING IF HIT BY DEBRIS WHILE OPEN STOPPING IT FROM BREAKING APART AND FLYING OFF. I HAD THAT RECALL DONE IN 2007 . I WAS TOLD NOW THAT THIS INCIDENT HAD NOTHING TO DO WITH THE RECALL ISSUE, I DISAGREE I BELIEVE THE RECALL SHOULD HAVE BEEN FOR THE MECHANICS OF THE WIND DEFLECTOR IT SOME HOW WAS FORCED TO OPEN UP. *TR
TO SAVE FOR SPACE REGARDING THE NUMBER OF CHARACTERS I AM ALLOTTED I HAVE PUT A VERY DETAILED LIST OF THINGS THAT HAPPENED AT THIS URL: HTTP://WWW.NSXPRIME.COM/FORUMS/SHOWTHREAD.PHP?T=124643 PLEASE TAKE THE TIME TO REVIEW IT SINCE I KNOW THAT THE NHTSA HAS BEEN QUERYING THIS TOPIC BEFORE. *TR
MY 2005 SCION TC PURCHASED NEW HAD SEVERAL SWIRL MARKS IN THE PAINT I WAS TOLD IT WAS FROM THE PORTER WASHING THE CAR TO DELIVER TO ME. I SAID I REFUSED TO ACCEPT THE CAR WITH THE PAINT LIKE THAT. THEY SAID I COULD BRING IT BACK AND THEY WOULD HAVE IT BUFFED OUT. I SHOULD HAVE KNOWN THEN THAT THERE WAS A PROBLEM WITH THE PAINT. THIS IS MY 6TH NEW CAR 2ND NEW TOYOTA I HAVE NEVER SEEN PAINT SCRATCH, CHIP AND BUBBLE LIKE THIS NOT TO MENTION ON A NEW CAR. MY BEST FRIEND OWNS BODY SHOP FOR HIGH END CARS AND HAS CARS SHOWN AT THE CONCOURSE LEVEL HE SAID THAT THE PROBLEM IS INSUFFICIENT LAYERS OF PAINT AND POOR QUALITY CLEAR COAT. MY CAR IS WASHED ONLY BY HAND WITH THE BEST AVAILABLE PRODUCTS AND WAXED THE SAME WAY. I LIVE IN SOUTHERN CALIFORNIA SEVERAL MILES FROM THE BEACH DRIVE ON CITY AND FREEWAY ROADS THERE IS NOTHING IN MY DRIVING HABITS THAT WOULD CAUSE THE AMOUNT OF PAINT DAMAGE I AM EXPERIENCING. I EVEN PICKED MY CAR UP FROM BEING SERVICED AT THE DEALERSHIP AND THERE WERE MANY SCRATCHES DOWN TO THE METAL AND THE DEALERSHIP WON'T ACKNOWLEDGE THEM. I AM ON THE PHONE WITH SCION CUSTOMER EXPERIENCE AT LEAST ONCE A MONTH OVER THIS CAR. THERE ARE SO MANY COMPLAINTS FILED WITH THE NHTSA FOR PAINT ISSUES, THIS PROBLEM WILL NEVER BE A SAFETY ISSUE BUT IT IS AN ISSUE AND I DON'T KNOW WHO ELSE TO CONTACT THAT HAS THE ABILITY TO MAKE THE MANUFACTURE/DEALERSHIP CORRECT THIS FOR ALL THE CURRENT OWNERS AND FUTURE BUYERS. MY SIDE VIEW MIRRORS LOOK LIKE THEY HAVE BEEN SITTING OUT IN THE DESERT FOR YEARS THE PAINT IS COMPLETELY CRACKED AND FADED. THE SLIGHTEST PIECE OF ROAD DIRT HITS AND THE PAINT IS CHIPPED ALL THE WAY TO THE BARE METAL. THIS IS NOT NORMAL. CARS THAT COST LESS AND ARE YEARS OLDER HAVE BETTER LOOKING PAINT. THIS IS AN EXPENSIVE PROBLEM TO FIX BUT THAT EXPENSES SHOULDN'T BE THE CONSUMERS THAT TRUSTED THE REPUTATION OF TOYOTA AND SPENT HARD EARNED MONEY FOR THE PRIVILEGE OF OWNING A NEW CAR. ITS UNFAIR TO THE CONSUMER, UNJUST AND BENEATH TOYOTA. *TR
INCIDENT OCCURRED ON 9/30/08 AT ~3:15PM. I HEARD A LOUD BANG (SOUNDED LIKE A SHOTGUN BLAST) WHILE DRIVING ON THE HIGHWAY AT ~60MPH. MY IMMEDIATE REACTION WAS TO DUCK...I LITERALLY THOUGHT SOMEONE WAS SHOOTING AT ME. AFTER A QUICK SECOND TO COLLECT MY WITS, I LOOKED AROUND AND SAW NO DAMAGE. ONCE THAT "SOAKED" IN, I REALIZED I HEARD WIND NOISE (I REMEMBER THINKING THAT WAS ODD BECAUSE WINDOWS WERE UP AND SUNROOF WAS CLOSED). I PULLED BACK THE SUNROOF SCREEN AND, TO MY ASTONISHMENT, SAW THAT THE SUNROOF HAD SPIDERWEBBED INTO THOUSANDS OF TINY PIECES...PIECES THAT WERE ALREADY STARTING TO FLY OFF INTO TRAFFIC BEHIND ME. I PULLED OVER AND GOT OUT TO LOOK AT THE DAMAGE. THE SUNROOF LOOKED LIKE SOMETHING HAD BLASTED IT FROM THE INSIDE OUT. I CLEANED UP THE GLASS THE BEST I COULD ON THE SIDE OF THE HIGHWAY AND HEADED STRAIGHT FOR THE DEALER. I HAD HEARD OF DEFLECTOR SHATTERING (RECALL WAS COMPLETED ON MY DEFLECTOR), BUT NOT THE SUNROOF. THE DEALER REFUSES TO PAY FOR THE SUNROOF EVEN THOUGH I HAVE THE EXTENDED WARRANTY. THEY CLAIM THAT IT WAS CAUSED BY A ROAD HAZARD. THE WEATHER WAS MILD, NOTHING HIT MY SUNROOF FROM THE OUTSIDE AND, BASED ON SIMILAR INSTANCES FILED HERE, I FIRMLY BELIEVE THERE IS A DEFECT WITH THE DESIGN. TOYOTA SHOULD DO THE RIGHT THING, FIX THIS ISSUE AND HONOR THEIR WARRANTIES. *TR
2005 TOYOTA SCION TC WITH REAR HATCH FAILURE. CONSUMER STATES THAT REAR HATCH CAN COME CRASHING DOWN ON SOMEONE OR ON THEIR HANDS IF THEY ARE THERE. TOYOTA TALKED TO THE CONSUMER AND STATED THAT THEY DID NOT BELIEVE THERE WAS A SAFETY ISSUE. *KB THE CONSUMER STATED THE REAR HATCH WOULD NOT OPEN ON HIS VEHICLE, UNTIL ONE DAY, THE STAYS COMPLETELY FAILED AND THE REAR HATCH CAME CRASHING DOWN. *JB
PURCHASED MY VEHICLE IN MARCH 2005. I HAVE HAD IT IN THE SHOP THREE (3) TIMES FOR THE MOON ROOF. THE MOON ROOF RATTLES HORRIBLY AND THE DEALERSHIP AS TAKEN THE GLASS OUT AND REPLACED IT SAYING "THAT TOYOTA HAS DONE ALL THAT THEY KNOW WHAT TO DO WITH THAT PARTICULAR SITUATION". I FIND THIS UNACCEPTABLE. I HAVE ALSO HAD MY CAR IN THE SHOP FIVE (5) TIMES FOR THE BACK HATCH. THE HATCH MAKES A HORRIBLE RATTLE WHEN JUST DRIVING ON REGULAR ROADS. THIS PROBLEM IS STILL UNFIXED. MY PAINT AS WITH THE NUMEROUS OTHER AMOUNTS OF COMPLAINTS IS CHIPPING AND BUBBLING UP. IT HORRIFIES ME TO READ ALL OF THESE COMPLAINTS REGARDING THIS VEHICLE. I CAN ONLY ANTICIPATE ON WHAT COULD HAPPEN NEXT. *NM
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