RoadVitals

2001 Setra S217

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 4, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Feb 4, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2001 Setra S217, most frequently naming the powertrain (other) category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09V044000

EQUIPMENT:OTHER:LABELS

Feb 4, 2009
490 units potentially affected
The defect: SETRA IS RECALLING 490 MY 1984-2001 S215, MY 1994-2002 S217 AND MY 2003-2009 S417 MOTOR COACHES EQUIPPED WITH EMERGENCY EXITS. THESE MOTOR COACHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." WHEN A RELEASE MECHANISM IS NOT LOCATED WITHIN AN OCCUPANT SPACE OF AN ADJACENT SEAT, A LABEL MEETING THE REQUIREMENTS OF S5.5.2 THAT INDICATES THE LOCATION OF THE NEAREST RELEASE MECHANISM SHALL BE PLACED WITHIN THE OCCUPANT SPACE. EXAMPLE: "EMERGENCY EXIT INSTRUCTIONS LOCATED NEXT TO SEAT AHEAD" THESE LABELS ARE NOT INSTALLED IN THE MOTOR COACHES MENTIONED IN THE EXAMPLE ABOVE.
The risk: IN THE EVENT OF A CRASH, WITHOUT THE CORRECT INSTRUCTIONS A PASSENGER MAY NOT KNOW HOW TO UNLATCH AND OPEN THE EMERGENCY EXIT INCREASING THE RISK OF INJURY.
The remedy: DEALERS WILL SEND LABELS WITH A SERVICE INSTRUCTIONS EXPLAINING THE LOCATION OF THE LABELS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MARCH 2009. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
SETRA OF NORTH AMERICAView on NHTSA.gov
08V219000

POWER TRAIN:AXLE HUBS

May 15, 2008
265 units potentially affected
The defect: SETRA IS RECALLING 265 MY 1994-2002 S217 HDH MOTOR COACHES. DUE TO THE RESULT FROM HIGH LOAD ON THE VEHICLES, THE WHEEL HUB AT THE FRONT AXLE COULD BECOME DAMAGED, FATIGUE AND FRACTURE.
The risk: THE FLANGE MAY SEPARATE FROM THE WHEEL AND THEN COMPLETELY BECOME LOOSE FROM THE VEHICLE INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL CHANGE THE WHEEL HUB WITH A REINFORCED WHEEL HUB FREE OF CHARGE. THE RECALL BEGAN ON DECEMEBER 23, 2008. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
SETRA OF NORTH AMERICAView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Jan 4, 2010

TL* THE CONTACT OWNS 2001 SETRA S217 BUS. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS; THERE WAS AN EXCESSIVE VIBRATION. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD. THE REAR PASSENGER AXLE BROKE IN HALF. THE TAG TIRE WENT UNDERNEATH THE BUS. THE VEHICLE WAS TOWED TO THE BUSINESS ESTABLISHMENT. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 418,680. JS UPDATED 2/26/10 *CN THE AXLE BROKE DUE TO EXCESSIVE RUST. UPDATED 10/04/10

NHTSA ID
10298027
Incident
Dec 19, 2009
Mileage
418,680 mi

Compare model years

Complaint and recall counts across every year of this model

Setra S217 by model year
YearComplaintsRecallsInvestigationsIssue Index
2002020—
2001Viewing120—
2000020—
1999020—
1998020—
1997020—
1996120—
1995020—
1994020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.