Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2015 Shasta Airflyte submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE TONGUE OF OF THE TRAILER IS NOT WELDED PROPERLY TO THE FRAME. THE MANUFACTURER COMPROMISED THE INTEGRITY OF THE FRAME BY NOTCHING THE FRONT CROSS MEMBER WITHOUT ADDING SUPPORT OR WELDING THE TONGUE IN PLACE WHICH HAS WEAKENED THE ENTIRE STRUCTURE CAUSING INTERNAL DAMAGE AND PLACING THE OWNER AT RISK WHEN TOWING. THIS IS AN EXTREME SAFETY HAZARD AND MUST BE ADDRESSED BY THE MANUFACTURER.
THE TONGUE IS NOT PROPERLY WELDED TO THE FRAME CAUSING THE INSIDE BENCH AREA TO COME LOOSE FROM THE FRONT OF THE CAMPER.THERE ARE NOTCHES IN THE FRAME WHERE IT SHOULD HAVE BEEN WELDED TO THE FRAME. IF THIS COMES APART ON THE ROAD IT WILL DETACH FROM THE TONGUE AND WILL CAUSE A SERIOUS ACCIDENT. THIS CAMPER HAS HAD NUMEROUS RECALLS AND JUST FOUND THIS ONE!
WE BOUGHT THIS TRAVEL TRAILER BRAND NEW AND THE TIRES/AXLE RUBS THE INTER FENDER WELLS MAKING IT UN SAFE TO TOW
I HAVE HAD THE SHACKLE "FIX" ON MY CAMPER, BUT STILL DO NOT HAVE BUT ABOUT 1 3/4" AT THE TOP OF THE TIRE AND 3/4" ON THE INSIDE WALL. I WENT TO A CAMPING PARK AND THE TIRE RUBBED THE TOP OF THE WHEEL WELL, AND THE INSIDE WALL. THERE ARE ALSO RUB MARKS ON THE INSIDE WALL OF THE TIRE. THERE IS 3 3/8" BEFORE THE AXEL WOULD HIT THE FRAME, BUT ONLY 1 3/4" ABOVE THE TIRE. IF THE AXEL CAN TRAVEL 3 3/4", SO WILL THE TIRE WHICH MEANS IT IS GOING TO GO THRU THE TOP OF THE WHEEL WELL. CONSTANT RUBBING ON THE TIRE IS GOING TO CAUSE A BLOWOUT, OR THE WHEEL WELL IS GOING TO RIP AND CUT THE TIRE, CAUSING A BLOWOUT OR WRECK.
THE TIRES ON THIS TRAILER ARE P225/75R15 WITH A WEIGHT RATING OF 1874 @35 PSI. AFTER DERATING THESE TIRES BY DIVIDING 1.10, THE SINGLE ADJUSTED RATING IS NOW 1704 FOR A COMBINED RATING OF 3408. THE AXLE TAG CLEARLY DISPLAYS 3500 LB. THESE TIRES FROM THE FACTORY DO NOT MEET OR EXCEED THE AXLE RATING. IN ADDITION, THE GVWR LABEL ON THE TRAILER DISPLAYS 3635 LBS. THIS RATING IS HIGHER THAN THE AXLE RATING. THE DRY WEIGHT OF THE TRAILER DISPLAYS 2146 WITH AN ALLOWABLE INCREASE OF CARGO TO NOT EXCEED 1472. THIS ADDS UP TO 3618 GVWR. AGAIN, THIS NUMBER IS HIGHER THAN THE GAWR OF 3500 LBS WITH TIRES CAPABLE OF 3408. THIS IS NOT CORRECT BY ANY MEANS. I HAVE READ THE CURRENT RECALL ON JULY, 8TH 2015 BY FOREST RIVER ABOUT LABEL HAVING WRONG INFORMATION; HOWEVER, MY VIN # IS NOT INCLUDED IN THAT RECALL. THESE TIRES ARE NOT SUITABLE FOR THE AXLE OR LOAD RATING AND THE FACTORY IS MERELY CHANGING THE WEIGHT RATINGS TO ACCOMODATE FOR THE TIRES. AGAIN, SHASTA/FOREST RIVER NEEDS TO ADDRESS THE SERIOUSNESS OF THIS ISSUE AND NOT MERELY CHANGE THE NUMBERS ON A LABEL TO REFLECT A POOR TIRE CHOICE FOR THIS TRAILER. I HAVE SUPPORTING PHOTOS IF NECESSARY. MY TRAILER IS THE 16 FOOT MODEL.
AFTER ARRIVING HOME FROM PICKING UP THE TRAILER I HAD NOTICED THE INNER DRIVER SIDEWALL OF THE TIRE HAVING RUB MARKS. AFTER CLOSER INSPECTION, THE TIRE SIDEWALL CLEARANCE TO THE DRIVER SIDE WHEEL WELL HAS ONLY 1/4" TO 5/16" OF CLEARANCE. THE TIRE CLEARANCE ON TOP IS ALSO ONLY 1" CAUSING RUB MARKS ON THE WHEEL WELL. I CALLED A FOREST RIVER DEALER TO HAVE MY TRAILER FIXED UNDER WARRANTY. AFTER NUMEROUS CALLS, AND UNANSWERED EMAILS MY DEALER TOLD ME THEY APPROVED LONGER SHACKLES. THIS HOWEVER DID NOT FIX THE PROBLEM. THE SPRINGS ARE SO FLAT THAT THE LONGER SHACKLES HAVE ONLY MAYBE AT BEST INCREASED THE CLEARANCE 1/2". IN REGARDS TO THE SIDEWALL RUBBING, THE DEALER FINALLY GOT APPROVAL TO "POUND IT OUT". THIS WAS WHAT SHASTA'S WARRANTY ADMINISTRATOR TOLD MY DEALER. MY DEALER SAID THAT WAS NOT AN ACCEPTABLE FIX. AFTER ANOTHER 1 MONTH OF UNANSWERED CALLS AND EMAILS, MY DEALER SAID THEY HAVE AUTHORIZATION TO REMOVE THE AFFECTED WHEEL WELL, BUT DO NOTHING ELSE. THIS IS UNACCEPTABLE. ANY RUBBING ON A WHEEL WELL IS CLEARLY A SAFETY ISSUE FOR THE DRIVER AS WELL AS OTHERS SHARING THE ROAD. I HAVE PICKED UP MY TRAILER ON JULY 9, 2015 AFTER IT SITTING AT THE DEALER FOR WARRANTY WORK SINCE THE MIDDLE OF MAY. ONLY TO HAVE NOTHING FIXED PROPERLY. SHASTA/ FOREST RIVER IS CLEARLY NOT WANTING TO STAND BY THEIR TRAILERS. ALL I AM LOOKING FOR IS A TRAILER IN WHICH MYSELF AND MY FAMILY CAN TOW SAFELY AND NOT BE CONCERNED IF OR WHEN A TIRE WILL BLOWOUT. I BOUGHT A NEW TRAILER SO I WOULDN'T NEED TO BE CONCERNED ABOUT THIS. IN ADDITION, THE PASSENGER TIRES P225/75R15 WHICH CAME FROM THE FACTORY ARE UNDERSIZED FOR THE AXLE RATING AND ARE TOO LARGE FOR THE WHEEL WELL. LIPPERT AXLE RATING STATS 3500 LB BOTH TIRES 3408 AFTER DIVIDING BY 1.10
TRAILER HAS 225-75/15 COKER CLASSIC TIRES WHICH ARE UNDERATED FOR THE 19' MODEL/WT. ALSO, TIRES ARE NOT TRAILER RATED. SEEMS THE SHASTA (FOREST RIVER CO.) USED PASSENGER TIRES THAT ARE OVER WIDTH CAUSING RUBBING ON TIRE SIDE WALLS AGAINST THE WHEEL WELL. STILL CURRENTLY WAITING TO HEAR BACK FROM SHASTA.
I'M CONCERNED ABOUT THE SAFETY OF SEVERAL FEATURES OF MY BRAND NEW 2015 SHASTA AIRFLYTE TRAVEL TRAILER (BY FOREST RIVER). BASED ON INITIAL INSPECTION OF INTERIOR FIXTURES ALONE, IT'S APPARENT THERE WAS NOT A LOT OF FORESIGHT WHEN DESIGNING THESE, AND QUALITY CONTROL WAS SERIOUSLY LACKING. CORNERS WERE SEEMINGLY CUT TO SAVE TIME OR MONEY ON INTERIOR FIXTURES (I.E. A/C, WOOD TRIM, SEALING OF WINDOWS AND OTHER SEAMS, + MORE). AS A RESULT, I'M CONCERNED ABOUT WHAT LIES BENEATH THE PRETTY SURFACE OF THE TRAILER IN ITS GUTS (FRAME, WHEEL WHEELS, SPRINGS, ETC) AND HOW THEY WILL HOLD UP OVER TIME. UPON STUDY OF THESE COMPONENTS, MY CONCERNS RING TRUE, AND I AM BRINGING THEM TO NHTSA ATTENTION TO HOPEFULLY AVOID ANYONE BEING KILLED OR INJURED AS A RESULT. *OF PARTICULAR CONCERN IS WHEEL CLEARANCE. EVEN WITH MY SMALL HANDS, I CAN BARELY FIT TWO FINGERS IN BETWEEN MY TIRES AND WHEEL WELLS. IT HAS PASSENGER TIRES, NOT TRAILER TIRES. EVERYTHING I'VE READ ABOUT TIRE SAFETY AND RV TOWING INDICATES THIS IS NOT A BEST PRACTICE. THE TIRES (P225/75R15, 35PSI) ARE RATED 1843LBS EACH. AS THIS IS A SINGLE AXLE TRAILER, 1850X2 = 3700 LBS. THAT'S TOWING IT EMPTY, WITHOUT ANY FURNISHINGS ADDED, WHICH IS UNREALISTIC AS THESE ARE SUPPOSEDLY MEANT FOR CAMPING, NOT FOR SHOW IN A MUSEUM. ADDITIONALLY, THE GVWR AS STATED BY SHASTA IS 3790 LBS. IF YOU DO THE MATH FOR GAWR OF 3375LBS + 260LBS TONGUE/HITCH WEIGHT, THE TOTAL IS 3635LBS WHICH IS INADEQUATE. MY UNDERSTANDING IS THAT TIRES AND WHEELS SHOULD BE RATED AT LEAST 20% HIGHER THAN GVWR OF THE VEHICLE. MY F150 TOW VEHICLE IS MORE THAN EQUIPPED TO TOW MY TRAILER, HOWEVER THE AMOUNT OF BOUNCE I SEE IN MY REARVIEW IS ALARMING, AND I'VE ONLY TOWED IT MOSTLY-EMPTY SO FAR, NOT WITH ANY WATER ADDED TO THE TANKS, AND LESS THAN 100 LBS OF FURNISHINGS. I WINCE WHEN GOING OVER EVERY BUMP. BOTTOMLINE: I DO NOT FEEL SAFE USING MY TRAILER AS IT WAS BUILT.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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