Seat belts
Filed Feb 13, 2018
THE SEAT BELTS WILL NOT RETRACT, WHICH SHOWS THEY DO NOT WORK PROPERLY. CONCERNED THEY WILL FAIL IF I'M EVER IN A CRASH. :( THIS HAPPENS EVERY TIME A SEAT BELT IS UNFASTENED. THE ISSUE HAS BEEN HAPPENING FOR A FEW YEARS. CALLED A LOCAL MECHANIC TO ASK IF THEY COULD FIX IT, BUT APPARENTLY THIS IS CONSIDERED A SAFETY ISSUE, SO THEY WON'T TOUCH IT. SMART DOESN'T ADMIT IT'S AN ISSUE EVEN THOUGH MANY OTHER SMART OWNERS HAVE COMPLAINED OF THE SAME ISSUE. PLEASE ISSUE A RECALL SO WE DON'T HAVE TO WORRY ABOUT OUR SAFETY AS FAR AS THE SEAT BELTS ARE CONCERNED.
- NHTSA ID
- 11072693
- Incident
- Jan 1, 2014
Seat belts
Filed Jun 24, 2017
BOTH DRIVER AND PASSENGER SEAT BELTS DO NOT RETRACT
- NHTSA ID
- 11001181
- Incident
- Mar 1, 2017
- Mileage
- 70,000 mi
Seat belts
Filed Aug 28, 2015
SEAT BELT LIGHT STAYS ON. CAME ON FOR NO REASON.
- NHTSA ID
- 10760014
- Incident
- May 12, 2014
- Mileage
- 20,000 mi
Seat beltsSteering
Filed Apr 19, 2015
CAR MAKES LOUD LOUD NOISES AND THEY TELLING ME IT WAS NORMAL NOTHING WRONG I DON'T THINK THAT'S TRUE CAN SOME ONE HELP ME IT'S BEEN LIKE THIS SENSE I N OUGHT IT AT ANNAPOLIS DEALERSHIP SEAT BELT STEERING WHEEL LOUD NOISES. *TR
- NHTSA ID
- 10706473
- Incident
- Apr 10, 2010
- Mileage
- 19,000 mi
AirbagsSeat belts
Filed Aug 5, 2014
THE SUPPLEMENTAL RESTRAINT SYSTEM LIGHT INDICATES A MALFUNCTION WITHIN THE SYSTEM. THIS IS THE THIRD TIME THIS FAILURE HAS HAPPEN. THE FIRST TIME IT HAPPEN THE DEALER SAID IT WAS A BAD GROUND. THE SECOND TIME IT FAILED THE DEALER REPLACED THE DRIVERS SEAT BELT. MY CONCERN IS THAT THE OWNERS MANUAL STATES, "WARNING A MALFUNCTIONING SRS SYSTEM MAY NOT DEPLOY WHEN NEEDED IN AN ACCIDENT RESULTING IN SERIOUS OR FATAL INJURY, OR IT MIGHT DEPLOY UNEXPECTEDLY AND UNNECESSARY WHICH COULD RESULT IN AN ACCIDENT AND/OR INJURY TO YOU OR TO OTHERS." IN AN EFFORT TO FIND OUT WHY THIS HAPPENING I WENT ON-LINE AND FOUND A SMART CAR WEB SITE ,INDEPENDENT FROM THE MANUFACTURE(DAIMLER AG), THAT HAD LISTED MANY OWNERS WITH THE SAME PROBLEM. THE MANUFACTURE HAS A RECURRING DEFECT THAT NEEDS TO BE ADDRESSED. THIS PLACES OWNERS, PASSENGERS, AND THE PUBLIC, IN AN UNSAFE CONDITION. PLEASE ADDRESS THIS SAFETY HAZARD. *TR
- NHTSA ID
- 10619122
- Incident
- Jun 16, 2009
- Mileage
- 13,928 mi
AirbagsInterior & seatsSeat belts
Filed Jul 15, 2014
THE SRS LIGHT CAME ON. HAD THE DEALER DIAGNOSE TO FIND IT IS AN INTERMITTENT CONNECTION TO MULTIPLE CONNECTORS. SERVICE TECH ADVISED BY SOFTWARE ANALYSIS TO USE CONTACT ENHANCEMENT FLUID OR SPRAY. CODE WAS CLEARED. THE SRS LIGHT WAS OUT AND STAYED OFF FOR ABOUT TWO WEEKS. CONCLUSION IS THE SRS SYSTEM IN THESE CARS ARE UNRELIABLE AND SAFETY CANNOT BE GUARANTEED. CHEAP CONNECTORS CAUSING ISSUE. THIS SHOULD BE A RECALL FOR THESE CARS. *TR
- NHTSA ID
- 10610575
- Incident
- Apr 8, 2014
- Mileage
- 51,699 mi
Seat belts
Filed Dec 13, 2012
SEATBELT LATCH MECHANISM BROKE. THIS, IN COMBINATION WITH THE FACT THAT THE SEATBELT MECHANISM ITSELF FREQUENTLY FAILS TO RETRACT, SUGGESTS THAT THE ENTIRE SYSTEM IS FAULTY. *TR
- NHTSA ID
- 10488696
- Incident
- Dec 12, 2012
- Mileage
- 17,000 mi
Seat belts
Filed Dec 4, 2012
BOTH SEAT BELTS, BUT ESPECIALLY THE PASSENGER SEAT BELT, LOSE TENSION AND ARE RENDERED INEFFECTIVE. THEY CAN STILL BE FASTENED, BUT THERE IS ABSOLUTELY NO RESTRAINT. I REQUESTED A REPAIR OF AT LEAST THE PASSENGER-SIDE SEAT BELT DURING A 11/19/12 CAR REPAIR AND THE DEALER'S REPRESENTATIVE TOLD ME THAT MANY SMART FORTWO VEHICLES HAVE PROBLEMS WITH SEAT BELTS. HE WAS RELUCTANT TO REPAIR THE PROBLEM AND DID NOT. FROM READING THE COMPLAINTS ABOUT SEATBELTS OF SMART VEHICLES, THIS LAST OF PROPER RESTRAINT SEEMS TO BE AN ON-GOING PROBLEM. *TR
- NHTSA ID
- 10487367
- Incident
- Nov 21, 2012
Interior & seatsSeat belts
Filed Nov 29, 2012
TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT STATED THE DRIVERS SIDE SEAT BELT DOES NOT LATCH. THE FRONT HOOD LATCH CAME APART CAUSING THE HOOD TO SEPARATE FROM THE VEHICLE WHILE DRIVING 55 MPH. NO ONE WAS INJURED AND A CRASH DID NOT OCCUR. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WAS NO RECALL AND THE CONTACT WOULD HAD TO PAY FOR THE REPAIR COST AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 51,424. UPDATED 12/11/12*LJ THE SEAT BELT BUCKLE AND HOOD LATCH WERE REPLACED. UPDATED 12/12/12
- NHTSA ID
- 10486440
- Incident
- Nov 14, 2012
- Mileage
- 51,424 mi
Seat belts
Filed Dec 9, 2011
THE SEAT BELT WILL NO LONGER LATCH ON THE DRIVERS SIDE. AFTER REVIEWING THE FOLLOWING FORUM I REALIZED THIS IS EFFECTING SEVERAL OTHERS: HTTP://WWW.SMARTCAROFAMERICA.COM/FORUMS/F25/SEAT-BELT-BUCKLE-JAMMED-32961/INDEX2.HTML THIS SHOULD BE RECALLED BEFORE SOMEONE GETS INTO AN ACCIDENT WITH A MALFUNCTIONING SEAT BELT. *TR
- NHTSA ID
- 10439219
- Incident
- Nov 1, 2011
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.