Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Mar 26, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 24, 2017
What this page shows
Our database holds 6 NHTSA owner-reported complaints for the 2015 Smart Fortwo. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–6 of 6
ElectricalEngine
Filed Mar 26, 2025
Fire reported
Sunday 3/23 I was driving west on 225 heading towards work, all of a sudden the check engine light comes on and all kinds of other lights on the dash came on. I got pulled over and looked in the rear view mirror I seen flames. Quickly grabbed my stuff and got out of the car. The investigation at the time stated most of the heat was coming from the engine
NHTSA ID
11650674
Incident
Mar 23, 2025
Seat belts
Filed Jul 14, 2023
The contact owns a 2015 Smart ForTwo. The contact stated while buckling the seat belt, he became aware that a metal cable through the eyelet bolted to the frame by the door jamb on the driver's side had started to fray. The contact stated that the vehicle was not driven frequently and felt that there could not be a wear and tear issue. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 65,000.
NHTSA ID
11532331
Incident
Jul 14, 2023
Mileage
65,000 mi
Fuel systemSuspension
Filed Apr 21, 2021
CAR HAS MAJOR DELAYS MANY TIMES WHEN YOU HIT THE GAS PEDAL - YOU CAN BE TURNING INTO TRAFFIC AT TIMES AND THERE'S A MAJOR DELAY TO PROPEL THE VEHICLE FORWARD WHEN YOUR FOOT IS ON THE PEDAL - THIS DELAY IN GETTING THE CAR MOVING COULD CAUSE A MAJOR CRASH. MOTOR MOUNTS WEAR OUT UNDER 50,000 MILES SEEMS TOO SOON WHEN COMPARED TO MOST OTHER VEHICLES - SUSPENSION (SHOCKS) COME SUPER HARD FROM THE FACTORY.
NHTSA ID
11413227
Incident
Apr 21, 2021
Mileage
10,000 mi
Airbags
Filed Oct 15, 2020
Crash reported1 injury reported
I WAS DRIVING ON THE HIGHWAY A SAFE DISTANCE BEHIND A LINCOLN NAVIGATOR WHEN THEY FOR NO REASON SLAMMED ON THE BRAKES AND STOPPED. I ENDED UP REAR ENDING THE NAVIGATOR. THE REAR OF THE CAR WENT UP INTO THE AIR CAME DOWN AND SPUN AROUND THREE TIMES BEFORE COMING TO A STOP. MY WIFE WAS INJURED. SHE SUSTAINED A BROKEN RIB CUTS AND SCRAPES AND CHEST PAINS. NO AIRBAGS NEVER DEPLOYED IN THE CAR AT ALL.
NHTSA ID
11364499
Incident
Jul 23, 2020
Mileage
53,000 mi
EngineOther / unspecified
Filed Jan 10, 2019
TL* THE CONTACT OWNS A 2015 SMART FORTWO. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF NORTH OLMSTED (28450 LORAIN RD, NORTH OLMSTED, OH 44070, (440) 716-2700) WHERE IT WAS DIAGNOSED THAT THE STEERING ANGLE SENSOR CAUSED THE ANTI-LOCK BRAKES TO SEIZE. ALSO, THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WOULD NOT COVER THE REPAIR. THE FAILURE MILEAGE WAS 12,000.
NHTSA ID
11166341
Incident
Dec 1, 2016
Mileage
12,000 mi
Filed Jul 24, 2017
WAS DRIVING DOWN THE ROAD AND MY VEHICLE SUDDENLY DIED-WAS NOT OUT OF GAS- TOOK A WHILE AND STARTED BUT SHOOK VIOLANTLY AND DIDN'T STAY STARTED- WAITED A WHILE LONGER AND IT STARTED AND WAS ABLE TO DRIVE IT HOME.
NHTSA ID
11010314
Incident
Jul 22, 2017
Mileage
16,325 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.