RoadVitals

2021 Spartan Fire Metrostar

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
17
Latest Nov 7, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2021 Spartan Fire Metrostar. 17 safety recalls have been issued covering this model year; and 24 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

17 campaigns cover this model year

View all 17

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V747000

PARKING BRAKE

Nov 7, 2023
10 units potentially affected
The defect: Custom Fire Apparatus, Inc (Custom Fire) is recalling certain 2021-2024 Spartan Gladiator, MetroStar, and FC-94 emergency vehicles. A defect in the inversion valve may delay the park brake setting after engagement, which could allow the vehicle to move unintentionally.
The risk: Unintentional vehicle movement can increase the risk of a crash or injury.
The remedy: Custom Fire will inspect and replace the faulty inversion valve, if necessary, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact Custom Fire customer service at 1-715-294-2555. Custom Fire's number for this recall is 23V-631/TC 2023-512.
Custom Fire Apparatus, Inc.Manufacturer number 23V-631/TC 2023-512View on NHTSA.gov
23V631000

PARKING BRAKE

Sep 12, 2023
660 units potentially affected
The defect: Spartan Fire, LLC (Spartan Fire) is recalling certain 2021-2024 Gladiator, Metro Star, 2022-2024 FC-94, 2022-2023 KME Panther, and 2023 KME Predator emergency vehicles. A defect in the inversion valve may delay park brake engagement, which could allow the vehicle to move unintentionally. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
The risk: Unintentional vehicle movement can increase the risk of a crash or injury.
The remedy: Dealers will replace the inversion valve, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Spartan Fire customer service at 1-800-867-6478. Spartan Fire's number for this recall is 23017.
Spartan Fire, LLCManufacturer number 23017View on NHTSA.gov
22V879000

STEERING:LINKAGES:TIE ROD ASSEMBLY

Nov 29, 2022
20 units potentially affected
The defect: Alexis Fire Equipment Company (Alexis Fire) is recalling certain 2021-2023 Spartan Metro Star, FC-94 fire trucks. The tie rod clamps may have been improperly heat-treated, causing them to fail and allowing the tie rods to separate.
The risk: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
The remedy: Dealers will replace both tie rod clamps, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Alexis Fire's customer service at 1-309-482-6121.
Alexis Fire Equipment CompanyView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB26-150-001

This service bulletin is about certain vehicles that may experience leaks through the cab roof seams into the cab interior and instructions on how to repair the leak.

TSB25-110-001

This service bulletin is about certain vehicles with cab tilt crossbar tubes that may crack adjacent to the cab pivot mounts and instructions on how to remove and weld in a replacement tube.

TSB25-240-001

SUSPENSION

This service bulletin provides instructions to replace the steering gear cover fasteners if the IFS steering gear cover develops a leak as a result of the cover fastener loosening.

TSB23-540-001

INTERIOR LIGHTING

This service bulletin is about certain vehicles equipped with 92 inch or longer roof mounted light bars that could experience fracture of the light bar mounting brackets, as well as provides instructions to replace the light bar bracket with improved bracket design.

TSB23-260-001

STEERING

This service bulletin is about the power steering fluid level sensor could exhibit leaks where sensor seals against power steering reservoir and provides instructions on replacing current power steering level sensor with improved sensor design.

TSB23-250-001

STRUCTURE

This service bulletin is about potential that the Reyco front IFS cradle may experience a crack in the structure and instructions on how to weld repair the crack and weld gusset.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Spartan Fire Metrostar by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026010—
2025040—
2024090—
20230120—
20220130—
2021Viewing0170—
20200150—
20190101—
2018051—
2017041—
2016021—
2015021—
2014021—
2013021—
2012020—
2011020—
2010020—
2009020—
2008000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.