RoadVitals

2019 Starcraft Bus Quest

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 1, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 12, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2019 Starcraft Bus Quest, most frequently naming the body & structure category. 3 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V429000

STRUCTURE:BODY

Jun 12, 2024
3,192 units potentially affected
The defect: Forest River Bus, LLC (Forest River) is recalling certain 2013-2016 Starcraft Allstar MVP, 2016 and 2019 Allstar XL, 2016-2018 Allstar XL MVP, 2009-2010 and 2012-2018 Starcraft MFSAB/Prodigy, 2014-2016 Quest XL, 2013 and 2015-2018 Starcraft MPV/Prodigy, 2009-2010 Prodigy, 2009-2022 Quest, 2011 Quest XL school buses. The restraining barrier may not provide sufficient protection in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
The risk: An insufficient restraining barrier can increase the risk of injury in a crash.
The remedy: Dealers will relocate the seat barrier, as necessary free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1584.
Forest River Bus, LLCManufacturer number 05-1584View on NHTSA.gov
24V370000

STRUCTURE:BODY:ROOF AND PILLARS

May 28, 2024
854 units potentially affected
The defect: Forest River Bus, LLC (Forest River) is recalling certain 2010-2020 Starcraft Prodigy, Quest, and 2013 Rondak school buses. The exterior front roof panel was manufactured with inadequate joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 221, "School Bus Body Joint Strength."
The risk: A school bus roof panel with inadequate joint strength may separate during a crash, increasing the risk of injury.
The remedy: Dealers will secure the exterior front roof section, free of charge. Owner notification letters were mailed July 31, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1782.
Forest River Bus, LLCManufacturer number 05-1782View on NHTSA.gov
18V722000

SEATS

Oct 15, 2018
872 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2013-2019 Starcraft Bus Prodigy, 2010-2019 Starcraft Bus Quest, 2019 Starcraft Bus Senator II, Quest XL and StarTrans Bus MFSAB buses, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
The risk: If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.
The remedy: Forest River will notify owners, and dealers will insert an additional piece of expanded polystyrene (EPS) foam into the lower seatback area, free of charge. The recall began November 1, 2018. Owners may contact Forest River customer service at 1-574-642-3112. Forest River's number for this recall is 05-0886.
Forest River, Inc.Manufacturer number 05-0886View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Nov 1, 2023

bus body floor rails are too weak, and crack in normal operation. in a Collison they will fail catastrophically. I have multiple examples of this in my fleet.

NHTSA ID
11553110
Incident
Nov 1, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

511446

WHEELS

Damage to the tire’s valve stem may lead to loss of air pressure, which, if unnoticed, could lead to a flat tire or on dual-wheels an overloaded tire. In extreme situations, rapid loss of tire pressure could increase the risk of a crash. Operators may identify an audible rattling noise from the stem extension rubbing against the wheel opening while driving. Visual inspection during inspection or during maintenance may reveal stabilizer is dislocated, damage to the stem extension, or the rim, and low tire pressure of the inner tire.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Starcraft Bus Quest by model year
YearComplaintsRecallsInvestigationsIssue Index
2022010—
2021010—
2020020—
2019Viewing130—
2018030—
2017150—
2016060—
2015060—
2014060—
2013050—
2012060—
2011060—
2010060—
2009030—
2008020—
2007020—
2006020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.