RoadVitals

2011 Starcraft Autumn Ridge Ar-One

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 29, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 26, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2011 Starcraft Autumn Ridge Ar-One, most frequently naming the heating & air conditioning category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Heating & air conditioning1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V440000

EQUIPMENT:MECHANICAL:CARRIER/RACK

Aug 26, 2011
1,041 units potentially affected
The defect: STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 AUTUMN RIDGE AND AUTUMN RIDGE AR-ONE TRAVEL TRAILERS MANUFACTURED FROM MARCH 30, 2011, THROUGH JULY 21, 2011. THE SPARE TIRE CARRIER BRACKETS MAY FATIGUE AND BREAK.
The risk: THE SPARE TIRE CAN FALL FROM THE VEHICLE POSSIBLY CAUSING A CRASH OR PERSONAL INJURY.
The remedy: STARCRAFT WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A REINFORCEMENT BRACKET FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2011. OWNERS MAY CONTACT STARCRAFT AT 1-800-945-4787.
STARCRAFT RV, INC.View on NHTSA.gov
11V250000

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

Apr 21, 2011
135 units potentially affected
The defect: STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2011 AUTUMN RIDGE AR-ONE, AUTUMN RIDGE AND LEXION S-LITE TRAVEL TRAILERS MANUFACTURED BETWEEN OCTOBER 29, 2010, AND JANUARY 27, 2011. THESE TRAILERS MAY HAVE CRACKED BOLTS ATTACHING THE LEVELING JACKS TO THE TRAILER FRAME. IF ALL OF THE BOLTS BREAK, IT COULD RESULT IN THE JACK COMING LOOSE FROM THE FRAME.
The risk: IF THE JACK COMES LOOSE WHILE THE VEHICLE IS IN MOTION A CRASH, INJURY OR DEATH MAY RESULT.
The remedy: DEALERS WILL REPLACE THE FASTENERS ATTACHING THE LEVELING JACKS TO THE FRAME WITH MORE ROBUST FASTENERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT STARCRAFT AT 1-800-945-4787.
STARCRAFT RV, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Heating & air conditioning
Filed Aug 29, 2011

TL* THE CONTACT OWNS A 2011 STARCRAFT AUTUMN RIDGE AR-ONE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING TOWED, WATER WAS LEAKING FROM THE AIR CONDITIONING UNIT. THE CONTACT ALSO STATED THAT ACCORDING TO THE INSTALLATION MANUAL, THE AIR CONDITIONING UNIT WAS NOT TO BE INSTALLED THROUGH THE WINDOW. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE AIR CONDITIONING UNIT NEEDED TO BE INSTALLED ON A SLANT. THE MANUFACTURER WAS NOTIFIED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 400.

NHTSA ID
10422418
Incident
Apr 7, 2011
Mileage
400 mi

Compare model years

Complaint and recall counts across every year of this model

Starcraft Autumn Ridge Ar-One by model year
YearComplaintsRecallsInvestigationsIssue Index
2013010—
2012010—
2011Viewing120—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.