RoadVitals

2004 Starcraft Starquest Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Newest Jul 13, 2015
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
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Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Recall campaigns

3 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

15V445000

EQUIPMENT:OTHER:LABELS

Jul 13, 2015
800 units potentially affected
The defect: Starcraft Bus (Starcraft) is recalling certain model year 2002-2007 Allstar, Starquest, Starlite, and Ultrastar commercial buses manufactured January 1, 2002, to September 30, 2007. The affected vehicles, when loaded with passengers and fuel, may exceed the gross vehicle weight rating (GVWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk: If the buses are loaded beyond the GVWR rating on the certification label, the vehicle could have poor handling, tire or suspension failure, increasing the risk of a vehicle crash.
The remedy: Starcraft will notify owners, and dealers will install a revised certification label based on corrected axle and wheel calculations or dealers will remove seats from buses that cannot support additional weight beyond the GVWR on the existing label. This work will be done free of charge. The recall began on September 8, 2015. Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this recall is 05-06242015-0058.
Starcraft BusManufacturer number 05-06242015-0058View on NHTSA.gov
06V469000

EQUIPMENT ADAPTIVE/MOBILITY

Dec 1, 2006
8 units potentially affected
The defect: ON CERTAIN TRANSIT BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS, THE WHEELCHAIR LIFT VERTICAL SUPPORT ARMS WERE IMPROPERLY WELDED.
The risk: DURING PASSENGER OPERATIONS IT MAY NOT BE POSSIBLE TO CLOSE THE LIFT DOOR CAUSING THE VEHICLE INTERLOCKS TO REMAIN ENGAGED PREVENTING MOVEMENT OF THE BUSES OR THE ABILITY TO LOAD OR UNLOAD PASSENGERS WITH DISABILITIES FROM THE VEHICLE.
The remedy: RICON IS CONDUCTING THIS RECALL AND WILL REPLACE THE TWO VERTICAL ARMS EVEN IF ONLY ONE ARM IS CRACKED (PLEASE SEE 06E008). OWNERS MAY CONTACT STARCRAFT BUS AT 800-348-7440 OR RICON AT 1-818-267-3000.
STARCRAFT BUS AND MOBILITYView on NHTSA.gov
05V007000

EQUIPMENT:OTHER:LABELS

Jan 10, 2005
612 units potentially affected
The defect: CERTAIN TRANSIT BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." THE REAR DOOR IS NOT LABELED CORRECTLY TO IDENTIFY THAT IT IS AN EMERGENCY EXIT AND INSTRUCTIONS FOR OPENING THE DOOR ARE NOT AFFIXED TO THE DOOR.
The risk: IF THE OPERATION OF THE EMERGENCY EXIT DOOR IS NOT UNDERSTOOD, AN OCCUPANT MAY NOT BE ABLE TO OPEN THE DOOR AND EXIT THE VEHICLE IN THE EVENT OF A CRASH.
The remedy: DEALERS WILL INSPECT AND INSTALL AN EMERGENCY EXIT SIGN ABOVE THE REAR DOOR. INSTRUCTIONS FOR OPENING THE DOOR WILL BE MOUNTED NEAR THE HANDLE OF THE DOOR FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 15, 2005. OWNERS MAY CONTACT STARCRAFT AT 1-800-348-7440.
STARCRAFT BUS AND MOBILITYManufacturer number 050103View on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Elsewhere on this vehicle

Data sources