RoadVitals

2017 Startrans PS2

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 29, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Startrans PS2. 2 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V860000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Nov 29, 2016
5 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain model year 2016-2017 StarTrans PS2 transit buses manufactured April 26, 2016, to October 11, 2016, built on a Daimler Trucks North America (DTNA) chassis and equipped with ICU3s instrument clusters and hydraulic brakes. In the event of a brake malfunction, these clusters may illuminate the Brake System Malfunction telltale/indicator lamp with the word "PARK" instead of the word "BRAKE". As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays," and number 105, "Hydraulic and Electric Brake Systems."
The risk: If "PARK" illuminates instead of the word "BRAKE," the driver will be unaware of a braking issue or malfunction, increasing the risk of a crash.
The remedy: Forest River will notify owners, and DTNA will replace the ICU3s instrument clusters with new clusters, free of charge, when new clusters are available. Owners are to be notified of this issue beginning on January 18, 2017. Owners may contact Forest River customer service at 1-574-642-3112 and DTNA customer service at 1-800-385-4357. Forest River's number for this recall is 5-11212016-0274.
Forest River, Inc.Manufacturer number 5-11212016-0274View on NHTSA.gov
16V749000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; SERVICE BRAKES, HYDRAULIC

Oct 18, 2016
63 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain model year 2016-2017 StarTrans P/S2 transit buses manufactured January 19, 2016, to May 2, 2016, and model year 2016-2017 Glaval Legacy transit buses manufactured November 9, 2015, to August 4, 2016, equipped with ICU3 instrument clusters and hydraulic brakes. In the event of a brake malfunction, these clusters may illuminate the Brake System Malfunction telltale/indicator lamp with the word "PARK" instead of the word "BRAKE". As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays," and number 105, "Hydraulic and Electric Brake Systems."
The risk: If the word "PARK" illuminates instead of the word "BRAKE," the driver may be unaware of a braking issue or malfunction, increasing the risk of a crash.
The remedy: Forest River will notify owners, and Daimler Trucks North America LLC (DTNA) authorized service facilities will replace the ICU3 dash instrument clusters, free of charge. An interim notice was mailed to owners on November 23, 2016. Owners may contact StarTrans customer service at 1-574-642-3112, Glaval customer service at 1-574-343-5167, or DTNA customer service at 1-800-547-0712. Forest River's number for this recall is 51-10022016-0252.
Forest River, Inc.Manufacturer number 51-10022016-0252View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

511381B

FUEL SYSTEM, DIESEL

Cummins states per NHTSA Recall 21E-032, “The fuel rail assembly may develop leaks, which may result in an undetected prolonged diesel fuel spray.”

511173

ELECTRICAL SYSTEM; ENGINE

As Per Cummins: Our records indicate there is a Product Improvement Software Calibration Campaign (C2191) for the Cummins B6.7 CM2350 Model Year 2017 to 2018 engine(s) that you own or have purchased. Please refer to the attached table for engines that may be affected.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Startrans PS2 by model year
YearComplaintsRecallsInvestigationsIssue Index
2022010—
2020010—
2019020—
2018010—
2017Viewing020—
2016030—
2015010—
2014010—
2013010—
2012020—
2011020—
2010020—
2009020—
2008020—
2007020—
2006020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.