RoadVitals

2008 Sterling Bullet 5500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jun 28, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 14, 2016

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2008 Sterling Bullet 5500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

AirbagsOther / unspecified
Filed Jun 28, 2023

They don’t want to cover my recalls

NHTSA ID
11529266
Incident
Jun 1, 2023
AirbagsSteering
Filed Feb 9, 2023

The contact owns a 2008 Sterling Bullet 5500. The contact received notifications of NHTSA Campaign Numbers: 13V605000 (Steering), 15V361000 (Air Bags) and 16V418000 (Air Bags), however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11506461
Incident
Feb 9, 2023
Airbags
Filed Apr 5, 2017

TL* THE CONTACT OWNS A 2008 STERLING BULLET 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V418000 (AIR BAGS) IN JULY OF 2016. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE AVAILABLE AND TO TAKE THE VEHICLE TO THE LOCAL FREIGHTLINER. WHEN THE CONTACT MADE AN APPOINTMENT WITH THE LOCAL FREIGHTLINER, THEY CALLED HER TO STATE THAT THEY DID NOT HAVE THE PROPER TOOLS TO MAKE THE REPAIR. THE MANUFACTURER ADVISED THAT THEY WOULD SEND THEM THE TOOLING COLUMN TOOL. THE DAIMLER REPRESENTATIVE ADVISED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER FREIGHTLINER STERLING LOCATED IN CLEVELAND, WHICH WAS OVER TWO HOURS AWAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10970643
Incident
Jul 26, 2016
Airbags
Filed Sep 6, 2016

TAKATA RECALL, MY LOCAL DODGE DEALER REFUSES TO DO THIS RECALL AND MY LOCAL FREIGHTLINER DEALER HAS HAD NO SUCCESS IN GETTING THE AIRBAG. IT SEEMS LIKE NOBODY CARES THAT PEOPLES LIVES ARE AT RISK

NHTSA ID
10903826
Incident
Jun 26, 2016
Airbags
Filed Jun 14, 2016

TAKATA RECALL WE HAVE VIN [XXX] THAT HAS CURRENT RECALL FL684A-D OUTSTANDING. WE HAVE HAD SEVERAL INSTANCES IN THE PAST WITH SEVERAL RECALLS NOT BEING ADDRESSED AND/OR STRETCHED OUT OVER TIME BY SEVERAL DEALERS DUE TO REDIRECTION OF RESPONSIBILITY BY DODGE AND STERLING. CURRENTLY THE VEHICLE IS STUCK AT LONESTAR TRUCK GROUP ? WICHITA FALLS FREIGHTLINER. THEY ARE WILLING TO WORK WITH US ON THE REPAIRS HOWEVER THEY DO NOT HAVE THE PARTS AVAILABLE NOR THE SOFTWARE UPDATES. THEY HAVE BEEN IN COMMUNICATION WITH PATTERSON DODGE WICHITA FALLS WHICH REFUSES TO HONOR THE RECALL AS IT IS A STERLING BULLET. DO WE HAVE ANY SOLUTION TO THIS? ANOTHER LOCAL SERVICE FACILITY OR WILL DTNA OFFER SOME OTHER MEANS OF CORRECTING THIS? DUE TO IT BEING A FLEET VEHICLE DRIVEN BY PERSONNEL WE HAVE NO SOLUTION CURRENTLY BUT TO GROUND THE TRUCK DUE TO LIABILITY CONCERNS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10874160
Incident
Jun 14, 2016

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .