2017 Subaru Crosstrek Visibility Problems

Out of no where the window chipped and then cracked later that day

NHTSA ID

11453326

Incident

Feb 21, 2022

Windshield cracked out of nowhere resulting in an ~8" damage

NHTSA ID

11449085

Incident

Jan 20, 2022

I DROVE APPROXIMATELY 100 MINUTES TO CENTRAL ILLINOIS ON A 80 DEGREE AND SUNNY AFTERNOON. I PARKED MY CAR ON THE STREET AND WHEN I RETURNED TO IT 45 MINUTES LATER, THERE WAS A 12INCH CRACK ON MY PASSENGER SIDE WINDSHIELD. THERE WAS NO APPARENT POINT OF CONTACT IN THE CRACK AND THERE WERE NO LARGE STICKS OR BRANCHES ON THE CAR. IT APPEARED AS IF THE CRACK HAPPENED ON ITS OWN. I GOT THE CRACK REPAIRED RECENTLY AND IT COST OVER $1,000 TO FIX.

NHTSA ID

11397230

Incident

Aug 9, 2020

Mileage

67,000 mi

WINDSHIELD HAS HORIZONTAL CRACK MIDWAY DOWN WINDOW THAT EXTENDS ALMOST FROM LEFT TO RIGHT EDGE. CAR WAS PARKED IN PRIVATE DRIVEWAY.

NHTSA ID

11396962

Incident

Feb 16, 2021

WINDSHIELD WAS CRACKED. STARTED OUT ALONG BOTTOM ON DRIVER'S SIDE AND EXPANDED UP AND ACROSS DRIVER'S SIDE. FROM WHAT I COULD TELL, NOTHING HIT THE WINDSHIELD TO INITIATE THE CRACK. HAD TO GET REPLACED.

NHTSA ID

11386600

Incident

Jan 2, 2018

Mileage

19,500 mi

READ WINDSHIELD GLASS SPONTANEOUSLY BROKE WITH NO DAMAGE. HAD TO GET SERVICE TO REPAIR AND REPLACE. VEHICLE WAS STATIONARY, PARKED IN FRONT OF MY HOUSE, ON A RESIDENTIAL STREET, PARKED AND NOT IN USE AT THE TIME OF THE BREAK.

NHTSA ID

11386455

Incident

Jun 22, 2020

Mileage

61,000 mi

I HAVE AN 'L' SHAPED CRACK IN MY WINDSHIELD THAT IS APPROXIMATELY 6"X6". THE WINDSHIELD SUSTAINED A SMALL CHIP FROM A ROCK STRIKE AND BEFORE I COULD GET THE SUPERFICIAL CHIP FIXED IT TURNED INTO A VERY LARGE 'L' SHAPED CRACK. THE ROCK STRIKE OCCURRED WHILE I WAS DRIVING ON THE HIGHWAY BUT THE SUBSEQUENT CRACK OCCURRED WHILE THE CAR WAS STATIONARY IN MY DRIVEWAY. I WAS SITTING IN THE CAR WHEN THE WINDOW CRACKED AND OTHER THAN IT BEING A SUMMER DAY THE CIRCUMSTANCES LEADING UP TO THE CRACKING WINDSHIELD WERE NORMAL. THE PICTURE PROVIDED WITH THIS COMPLAINT SHOWS THE CRACK. I TRIED TO OUTLINE THE CRACKED AREA WITH YELLOW TO MAKE IT MORE EVIDENT. THE OTHER LINES IN THE PHOTO ARE A REFLECTION OF THE OVERHANGING POWERLINES.

NHTSA ID

11386400

Incident

Aug 1, 2020

Mileage

50,000 mi

THE WINDSHIELD CRACKED DURING THE SUMMER FOR NO APPARENT REASON, NO OBVIOUS SIGNS OF CHIP IN WINDSHIELD SURFACE. CRACK STARTS UPPER MIDDLE EDGE OF GLASS, DOWN PASSED REARVIEW MIRROR, THEN HALF WAY ACROSS PASSENGER SIDE, ABOUT 1/3 WAY DOWN FROM TOP. WE ARE GETTING IT REPLACED NOW.

NHTSA ID

11385944

Incident

Jun 30, 2020

Mileage

27,800 mi

WINDSHIELD IS CRACKING FOR NO CERTAIN REASON.

NHTSA ID

11376667

Incident

Feb 1, 2019

Mileage

20,000 mi

I GOT IN MY 2017 CROSSTREK PREMIUM ON FEBRUARY 11, 2020 THAT WAS PARKED IN MY DRIVEWAY AND NOTICED A CRACK IN THE PASSENGER SIDE WINDSHIELD. IT WAS NOT THERE THE DAY BEFORE. I DID NOT HIT ANYTHING, NOTHING HIT ME. I DO NOT OFF ROAD. THE CRACK WAS SPONTANEOUS. NOW THE CRACK HAS SPROUTED INTO SEVERAL SPONTANEOUS CRACKS THAT ARE CONTINUALLY GETTING WORSE, CLIMBING APPROX. 1/3 OF THE WAY UP THE WINDSHIELD! I HAVE PHOTOS OF THE PROGRESSION OF THE CRACK STARTING FEBRUARY 2020 TO THE PRESENT, EACH MONTH, IF NEEDED.

NHTSA ID

11340448

Incident

Feb 11, 2020

Mileage

49,000 mi

WINDSHIELD DEVELOPED AN 8" CRACK AFTER A SMALL ROCK STRIKE WITHIN AN HOUR. VEHICLE WAS TRAVELING ABOUT 50 MPH ON THE HIGHWAY. *TR

NHTSA ID

11329811

Incident

Jun 18, 2020

Mileage

21,000 mi

I WAS DRIVING TO WORK GOING DOWN I-35 AND MY SUNROOF EXPLODED WITHOUT BEING TOUCHED. IT SHATTERED INTO PIECES AND THERE WAS GLASS ALL OVER MY CAR. *TR

NHTSA ID

11328130

Incident

Jun 10, 2020

WINDSHIELD CRACK. CRACK OCCURRED WHEN NOT IN MOTION. CAR WAS NOT NEAR ANYWHERE WITH ROCKS. ONLY DROVE CAR 30 MILES FROM THE TIME I BOUGHT IT FROM THE DEALER. *TR

NHTSA ID

11326527

Incident

May 29, 2020

Mileage

26,000 mi

MY WINDSHIELD CRACKED FOR NO REASON. MY CAR WAS SITTING IN THE DRIVEWAY FOR 3 WEEKS NOT BEING USED BECAUSE OF THE PANDEMIC AND OUT OF THE BLUE A SMALL CRACK APPEARED IN TWO PLACES ON MY WINDSHIELD. *TR

NHTSA ID

11325196

Incident

May 19, 2020

HI, I WAS READING ONLINE THAT OTHERS HAVE BEEN ISSUING COMPLAINTS ABOUT CRACKS IN SUBARU CROSSTREK WINDSHIELDS RANDOMLY OCCURRING. THIS HAPPENED TO ME AS WELL. MY WINDSHIELD CRACKED SEEMINGLY RANDOMLY WHILE PARKED IN A PARKING LOT AT A MOUNTAIN RESORT IN WINTER OR 2019 (~27 MONTHS OF OWNERSHIP OF THE VEHICLE). NO PREEXISTING DAMAGE WAS NOTED PRIOR TO LEAVING THE VEHICLE. THE CRACK EXTENDED FROM THE SIDE OF THE WINDSHIELD TO ABOUT 1/4 OF THE WAY ACROSS IN FRONT OF THE DRIVER (ABOUT 1FT LONG). NO IMPACT EVENTS WERE VISIBLE ON THE WINDSHIELD THAT MAY HAVE CAUSED IT. I DO NOT HAVE IMAGES OF THE DAMAGE BUT DO HAVE THE INSURANCE CLAIM IF NEEDED. APPROXIMATE DATE PROVIDED BELOW.

NHTSA ID

11320661

Incident

Mar 16, 2019

Mileage

35,000 mi

MY WINDSHIELD CRACKED FOR NO APPARENT REASON. CRACK ORIGINATED UNDER THE WINDSHIELD WIPER BLADES AND SPREAD WHEN I TURNED THE HEAT ON TO THE MIDDLE OF THE WINDSHIELD. THE VEHICLE WAS PARKED WHEN I FIRST NOTICED THE CRACK, AT WHICH POINT IT WAS ALREADY APPROXIMATELY 7 INCHES LONG. I TOOK IT TO THE DEALER AND ASKED THAT IT BE COVERED UNDER THE WARRANTY SINCE THERE WAS NO DAMAGE TO THE WINDSHIELD, AND THEY TOOK DETAILED PICTURES (CHARLIE'S SUBARU IN AUGUST, ME).

NHTSA ID

11311036

Incident

Apr 5, 2018

Mileage

14,000 mi

I CAME OUT TO THE PARKING LOT WHERE I WORK AND THERE'S A CRACK IN THE WINDSHIELD WASN'T A SUPER HOT DAY OR SUPER COLD DAY OR ANYTING JUST LOOKED UP AND SAW THE CRACK I'M LIKE THAT'S A BUMMER.

NHTSA ID

11310938

Incident

Jan 24, 2020

Mileage

23,749 mi

A RANDOM CRACK APPEARED ON MY WINDSHIELD WITHOUT ANYTHING HITTING THE WINDSHIELD OR ANYTHING DAMAGING IT. THE VEHICLE WAS PARKED IN A PARKING GARAGE WHEN I NOTICED IT AND WAS NOT MOVING.

NHTSA ID

11310905

Incident

Jan 2, 2020

Mileage

28,000 mi

MY WINDSHIELD HAD SEVERAL CRACKS, THAT SHOULD NOT HAVE BEEN ABLE TO BE PRODUCED SO EASILY. WITHIN A COUPLE OF WEEKS OF OWNING MY 2017 CROSSTREK, A PEBBLE HIT MY WINDSHIELD AT A RATHER LOW FORCE AND CRACKED THE WINDSHIELD. THEN THE CRACK TRAVELED ALL THE WAY DOWN. THEN ANOTHER CRACK MYSTERIOUSLY APPEARED IN A DIFFERENT SPOT. I HAVE NEVER EXPERIENCED A WINDSHIELD SO WEAK. I HAD TO HAVE IT REPLACED.

NHTSA ID

11310864

Incident

Mar 1, 2019

Mileage

40,000 mi

NO VISBILITY OF CRACK BEFORE WORK. 9 HOURS LATER A LARGE CRACK APPEARS ON WINDSHIELD. CAR WAS PARKED IN GATED SECURE PARKING STRUCTURE F=DURING THE TIME.

NHTSA ID

11292503

Incident

Dec 30, 2019

MY WINDSHIELD BUSTED FOR NO APPARENT REASON WHILE DRIVING ON A CITY STREET.

NHTSA ID

11279464

Incident

May 23, 2019

Mileage

30,000 mi

WHILE DRIVING ON THE FREEWAY IN THE AFTERNOON OF AUG. 23, 2018 WITH VERY LIGHT TRAFFIC AND IN A RURAL AREA, I NOTICED A CRACK STARTING UP FROM THE BOTTOM OF THE WINDSHIELD IN ABOUT THE MIDDLE OF THE WINDSHIELD. IT QUICKLY SPREAD UP SEVERAL INCHES (APPROX. 9 INCHES) THEN MADE A 90 DEGREE TURN TO THE LEFT IN FRONT OF THE DRIVER AND CONTINUED MOST OF THE WAY ACROSS THAT HALF OF THE WINDSHIELD. THERE WAS NO IMPACT OR ANY OTHER REASON FOR THE CRACK TO DEVELOP. THIS ALL HAPPENDED WITHIN ABOUT 20-30 MINUTES. THIS HAPPENED IN LATE AUGUST 2018. SEVERAL WEEKS LATER WHILE DRIVING ON THE FREEWAY IN HEAVY TRAFFIC I CAME UP BEHIND A LARGE GRAVEL TRUCK AND A PIECE OF GRAVEL HIT THE WINDSHIELD EXACTLY AT THE CORNER OF THE CRACK. THIS QUICKLY SPREAD HORIZONTALLY TO THE RIGHT ACROSS MOST OF THE PASSENGER'S SIDE OF THE WINDSHIELD. THIS HAPPENED IN LATE SEPTEMBER OR EARLY OCTOBER 2018. THE TRUCK EXITED THE FREEWAY AND I WASN'T ABLE TO SEE THE COMPANY NAME ANYWHERE ON THE VEHICLE. SO THERE IS NOW A T-SHAPED CRACK THAT EXTENDS ACROSS MOST OF THE LOWER PART OF THE WINDSHIELD

NHTSA ID

11277649

Incident

Aug 23, 2018

Mileage

18,000 mi

I AM THE OWNER OF A 2017 SUBARU CROSSTREK THAT WAS SUBJECT TO A FAULTY WINDSHIELD RESULTING IN REPLACEMENT. THE VEHICLE HAD DEVELOPED A SPONTANEOUS CRACK FROM NO APPARENT OR OBVIOUS SOURCE OTHER THAN NORMAL CONDITIONS. SPECIFICALLY, THIS CRACK DEVELOPED OVERNIGHT WHILE SITTING IN THE DRIVEWAY NOT IN MOTION AND NOT EXPOSED TO DAMAGE CAUSING DEBRIS. THE NEXT MORNING, AN INCONSPICUOUS CRACK AT ONLY A FEW MILLIMETERS APPEARED. OVER THE COURSE OF THE NEXT FEW DAYS, THE CRACK HAD GROWN TO TENS OF CENTIMETERS. THE END RESULT WAS AN UNSAFE AND HAZARDOUS WINDSHIELD CREATING VISIBILITY ISSUES AND A RISK OF INTEGRITY FAILURE. THE WINDSHIELD WAS REPLACED BY THE DEALER AT FULL COST NOT COVERED UNDER WARRANTY. THIS WAS NOT COVERED UNDER RECALL AND WAS PAID FOR OUT OF POCKET. ATTACHED IS A COPY OF THE INVOICE WITH COSTS FOR THE WINDSHIELD PARTS AND LABOR.

NHTSA ID

11271755

Incident

Jan 18, 2019

Mileage

24,685 mi

THE WINDSHIELD ON MY 2017 CROSSTREK CHIPS TOO EASY. I HAVE NEVER HAD CHIPS ON ANY OTHER VEHICLES WINDSHIELD. THE GLASS MUST BE TOO SOFT. THIS HAS HAPPENED TO MY CROSSTREK A FEW TIMES WHILE IN MOTION. MY TRANSMISSION FEELS LIKE IT SOMETIMES SLIPS, AND SHUDDERS WHILE THE VEHICLE IS IN MOTION.

NHTSA ID

11271679

Incident

Oct 11, 2018

Mileage

20,000 mi

WAS DRIVING ON CITY STREET WITH FAIRLY HIGH TRAFFIC. VERY HEAVY RAIN AND HUMIDITY. I TURNED ON DEFOGGER AND THE WINDSHIELD GOT INCREASINGLY MORE FOGGED UP. THE DEFOGGER DID NOT CLEAR THE WINDSHIELD. I HAD TO DRIVE AT 20 MPG TO AVOID A COLLISION. I BROUGHT THE CAR TO THE DEALERSHIP AND WAS TOLD NOTHING WAS WRONG WITH THE DEFOGGER. THE CAR IS TWO WEEKS OLD.

NHTSA ID

11124459

Incident

Aug 30, 2018

Mileage

200 mi