2019 Subaru Crosstrek Owner Complaints

My engine overheated at 125,000 miles roughly and 2025 and this year the engine oil is leaking into the coolant tank at 135,000 miles.

NHTSA ID

11754778

Incident

Jul 20, 2026

While driving, my dashboard warning lights on my 2019 Subaru Crosstrek—AT OIL TEMP, EyeSight, and Lane Assist—illuminated simultaneously with a sudden onset of transmission slippage and erratic shifting, with no prior warning symptoms. The vehicle experienced a sudden mechanical failure of the Continuously Variable Transmission (CVT) torque converter clutch solenoid valve, which was diagnosed and confirmed by an independent service center under diagnostic trouble codes P0971 and C1431. This sudden loss of reliable vehicle propulsion and disabling of active driver-assist safety systems created an immediate collision hazard, severely compromising driver control and vehicle safety in live traffic. Subaru is denying reimbursement for this known CVT defect, expecting consumers to foot the bill after relying on a single mail notification sent 13 months prior. Although the failed component was replaced during this emergency repair using genuine OEM parts supplied directly by an authorized Subaru dealership parts department, all diagnostic logs, itemized parts records, and repair documentation are attached.

NHTSA ID

11753371

Incident

Apr 11, 2026

The contact owns a 2019 Subaru Crosstrek. The contact stated that while operating the vehicle, the battery failed to remain charged. During the failure, the vehicle failed to properly accelerate. No further information was available. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 100.

NHTSA ID

11751836

Incident

Jul 1, 2026

Mileage

100 mi

I own a 2019 Subaru Crosstrek Hybrid with recurring fuel-system and EVAP failures that I believe present a serious safety risk. On 12/9/2025, the vehicle experienced a total loss of motive power while I was driving in dense traffic on a busy expressway. The vehicle suddenly lost propulsion in the middle lane and slowed down to a near crawl, creating an immediate risk of being struck. The event was captured on dashcam. The dealer inspected the vehicle but found no cause. On 1/5/2026, the vehicle again lost motive power. It remained at the dealership for approximately two months. Some roughness was noted, but no cause was identified, and I was told to return if the problem became more prominent. I am concerned that an intermittent defect capable of causing sudden loss of propulsion remains unresolved. The vehicle has also had recurring difficulty accepting fuel since it was new, along with check-engine lights and DTC P0452. The refueling problem progressively worsened. On 6/20/2026, the vehicle would not accept fuel normally at all. The pump repeatedly shut off while the tank was still empty or nearly empty, and fuel backed up, spilled, and overflowed from the filler neck. This creates a fire hazard and exposes occupants and bystanders to gasoline. Subaru previously performed TSB 09-82-23 but did not replace the fuel tank. The TSB allows tank replacement when resin residue is found in affected fuel-system components. Fuel was analyzed and found clean, yet multiple downstream EVAP components became clogged or restricted. The dealer later replaced the charcoal canister and EVAP filter but found no cause. I am concerned that the recurring fuel/EVAP restriction, gasoline spill during refueling, and two unexplained losses of motive power may share an unresolved root cause. Subaru has advised me only to return if symptoms recur. I do not believe it is safe to wait for another highway loss-of-power event or another gasoline overflow.

NHTSA ID

11750700

Incident

Jun 20, 2026

Since purchasing my 2019 Subaru Crosstrek brand new in 2019, the vehicle has suffered from a chronic and dangerous lack of acceleration. It consistently fails to gain speed as expected. ​This issue becomes life-threatening when attempting to merge onto highways. The vehicle is incapable of accelerating quickly enough to match the speed of oncoming traffic. This severe hesitation and lack of power has nearly caused multiple accidents, creating an extreme safety hazard for my wife and me. ​I have repeatedly reported this issue to the Subaru dealership service department, but they have failed to diagnose or resolve the problem. Because of this unresolved defect, we no longer feel safe driving this vehicle for long-distance trips or highway travel and are forced to use another car. The vehicle is fundamentally unsafe to drive in normal highway traffic conditions.

NHTSA ID

11748327

Incident

Dec 30, 2019

The contact owns a 2019 Subaru Crosstrek. The contact stated that while driving and stopping on a red light at around 25 mph, vehicle was shaking till it completely stalled. The vehicle was towed to a certified mechanic where it was diagnosed with ignition coil failure and pending repairs. The contact associated the failure with NHTSA Campaign Number: 19V743000 (Electrical System). The dealer was not contacted. The manufacturer was not made aware of failure. The failure mileage was approximately 31,500.

NHTSA ID

11746535

Incident

Jun 25, 2026

Mileage

31,500 mi

2019 Subaru Crosstrek; Battery is drained even when car is fully turned "off". If the car is not driven every day, battery may drain completely and car won't start. If not driven for several days, battery will discharge so low that it is damaged, in which case it may not have sufficient charge to start the car after sitting overnight. After battery is discharged to the point of damage, it must be trickle charged anytime the vehicle is not driven, and even short periods and distances of driving will leave the battery at 25% (or less) of fully charged. Battery replacement is the only way to restore normal operation, but the replacement battery is gradually degraded and ruined just like the original. SOA has not recognized this parasitic battery drain problem in this vehicle. Jump starting the car with auxiliary battery is possible, but this does not reduce the risk of battery insufficiency. Subaru instructs me to have dealer diagnose the problem (at a cost of about $200) and then it might consider a gratis contribution to full cost of diagnosis and repair (estimated at $1,662 including cost of diagnosis). No warning, visual or aural, alerts the driver to this problem.

NHTSA ID

11744841

Incident

Nov 21, 2018

Wheel bearing failure resulting in replacement of the bearing and the integral hub at a cost of ~$750 (independent service center diagnosed and replaced the failed unit). Vehicle had only 42,000 miles and had developed a "rumble" which was thought to be related to seasonal temperature changes/tire tread. Sudden/catastrophic seizing of a failed wheel bearing can cause a loss of control and accident, thus this report as to the potential severity of the issue. No automated warnings other than a noticeable rumble when vehicle was in motion with increased severity over a few weeks. Manufacturer advised by email of the situation. Vehicle repaired and invoice attached to this report.

NHTSA ID

11737615

Incident

May 8, 2026

In the middle of driving car stuttered, engine light went on, and car stalled. Unable to restart, Engine cranks but would not turn over. Had car towed for repair. Diagnostic shows engine coil short causing blown fuse. Subaru has an active recall for this identical issue for my same year and model 2019 Crosstrek but the recall does not cover my VIN.

NHTSA ID

11737121

Incident

May 5, 2026

The rear differential had a contained catastrophic failure. The vehicle had been serviced according to the manufacturer schedule and by their own dealers. The car had never been off road. The failure occurred at 106,500 miles and 6.3 years.

NHTSA ID

11718173

Incident

Feb 6, 2026

The contact owns a 2019 Subaru Crosstrek. The contact stated that while driving approximately 60 MPH, the vehicle lost power steering functionality, and the vehicle decelerated and lost drive power. The contact was able to coast to the side of the road, where the vehicle completely shut off and lost power. The vehicle was towed to the dealer and was diagnosed with battery failure. The battery was replaced; however, the following morning, while attempting to start the vehicle, there was no electrical power to the vehicle. The Hybrid System Check error message was displayed. The contact researched and found information related to NHTSA Campaign Number: 23V080000 (Electrical System). The contact stated that there was corrosion on the battery. The vehicle was returned to the dealer, and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 60,000.

NHTSA ID

11716961

Incident

Feb 6, 2026

Mileage

60,000 mi

Own a 2019 Suburu Crosstrek vehicle that has unexpectedly accelerated/lurched on its own when pulling forward into a parking spot. This has happened twice...last month & today.

NHTSA ID

11706324

Incident

Dec 20, 2025

The car started shaking and shuddering at 40 mph on a straight road and I had several losses of motive power, with sluggish acceleration of a busy road. All dashboard lights began to turn on. The Oil Temp light was flashing, indicating an powertrain issue. After slowly driving it to a Subaru dealership, I was told that the CVT needed to be replaced. This model year also had a loss of motive power when cylinder 4 short circuited (after full replacement due to a recall). These are two examples of loss of motive power at high speeds on a single vehicle which in my opinion constitute a severe safety issue

NHTSA ID

11701550

Incident

Nov 24, 2025

Dashboard warning lights required an inspection by a qualified mechanic and made the assessment of a faulty ECM relatively easily by noting the excessive heat emitting from the ECU.

NHTSA ID

11685729

Incident

Aug 15, 2025

Subaru owners have reported experiencing premature parasitic battery drain in vehicles equipped with Starlink in-vehicle technology. The defect presents itself when the equipped data communications module (DCM) attempts to communicate with 3G cellular networks. As 3G networks within the U.S. are no longer functioning, the call will continuously fail even after the vehicle has been turned off, draining the battery and resulting in a no-start safety risk for drivers. According to those familiar with the issue, the only solution to the battery drain defect is to remove the DCM fuse, thus disabling vital safety features such as hands-free calling. This issue is happening to me specifically, as I have had to jump my car multiple times within a week long period if in a bad cell range area. I have brought this into the dealership multiple times, under warranty, and presented this to them. They refuse to fix, even though multiple online threads and lawsuits point to this issue being known.

NHTSA ID

11684982

Incident

Jan 10, 2025

The contact owns a 2019 Subaru Crosstrek. The contact stated that after starting the vehicle, there was an abnormal ringing sound coming from underneath the dashboard. The contact turned off and restarted the vehicle, but the ringing sound persisted. After the contact connected the Bluetooth, the ringing stopped. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 49,158.

NHTSA ID

11683872

Incident

Aug 29, 2025

Mileage

49,158 mi

Vehicle had a parasitic draw, was in the shop for an extended amount of time, I believe wiring issues were caused from this as well, I had to replace my driver side window switch, buy an optima battery, and drive 3.5hrs to a Subaru dealership in the middle of the winter hoping I’d make it safely and without stalling, the DCM was found to be at fault similarly to other vehicle owners included in another recall that somehow excluded 2019 Crosstrek drivers and included other MY variants such as the Outback and Forester of which also had a bulletin posted about this parasitic draw and how to go about warrantying the costs associated with the repair. I incurred many costs travelling, horrible gas mileage during this time, and a battery replacement. Additionally I lost My workstudy position the following semester due to the unstable vehicle issues and attendance concerns when shuttling the car to the dealer for these warranty repairs (if even covered at all)

NHTSA ID

11683547

Incident

Mar 1, 2022

. I expect a full recall on this model years and relative MY vehicles with this specific engine due to its obsolescence in the subsequent years. I feel as if I was sold a lemon and defective engine that will eventually become a death trap Dear Bloomington Subaru Service Manager, I want to reiterate that this is not an isolated incident limited to your facility. Over the course of this vehicle’s history, I have visited more than five different Subaru dealerships — including White Bear Luther Subaru, Miller Hill Subaru, Walser Subaru, Morrie’s Minnetonka Subaru, and your own Luther Bloomington Subaru — for recurring ECM and engine-related concerns. Despite multiple ignition coil replacements, repeated ECM flashes/reprogramming, and assurances that the most recent updates would permanently resolve the issue, my Crosstrek continues to suffer from clunking, rattling, difficulties accelerating, rough idling, and even complete stalling when idling or in hot temperatures. At my most recent visit to Bloomington Subaru, the ECM was not loaded with the current software, ECM C1424 and C1422 and Diag Trouble Code P0011 code. There are 5-7 Subaru bulletins about ECM and these codes. I had this b4 2yrs ago yet the dealership won’t assist with repairs or costs associated with this defective oil control valve part as well as the defective design in the ECM / ECU and this specific engine in the 2019 Crosstrek, of which is no longer produced or manufactured. The ECM or Oil control valve has since been “replaced” and swapped with other components in future generations of Subarus this is defective & mechanically related, not from wear and tear or personal useThere is a recall where the camshaft can break and the PCV too leading to complete catastrophic engine failure, which is a safety issue and expired, but despite 5 ECM flashes, 3/4 sets of ignition coils my vehicle still struggles with the same issues today, costing me $750 and months with my car in the shop, recall this engine

NHTSA ID

11683546

Incident

Aug 1, 2020

PCV problems and the dealership saying they fixed and completed this recall and have not done so and now CVT problems saying there’s no parts to fix it and have to re do the whole valve system Starter with thinking it was a wheel bar ring problem To trying to figure out if it was a pcv with the engine or cvt with the transmission These are major safety problem that should not be happening

NHTSA ID

11678295

Incident

Aug 4, 2025

My vehicle would struggle with starting intermittently over the past 2 years. Last week It became a consistent issue each time I would start it. Today my car would not crank and I tried several times over the span of 3 hours. What I experienced previously when starting my vehicle is it would initiate starting, I would hear a mechanical whirring, the car would stop then start again and the engine would turn over a couple of times and eventually start up. Today when trying to start the car, I hear a mechanical whirring and several notifications appear on my dashboard including the following: Check Engine, EyeSight Off Check Manual, Check Owner Manual, RAB Disabled. Thankfully I was not stranded when my car wouldn't start again, but that is a real risk because I travel to the mountains often where there is no cell reception. I looked online for similar issues and have discovered several instances of people with 2018 and 2019 subaru crosstreks (and other models) have had the same issue. Subaru has issued a Technical Service Bulletin (07-198-21), but this is a safety issue which they should address. My coworker has the same car and it has had work done for the same issue. My neighbor has a 2019 ascent which has an auto Start/Stop where it wasn't able to restart and was stuck in traffic creating a hazard.

NHTSA ID

11667207

Incident

Jun 16, 2025

The contact owns a 2019 Subaru Crosstrek. While the contact was attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The contact stated that while the engine was still off, the gear shifter was shifted into reverse(R) and the vehicle accelerated backwards. The contact slammed on the brake pedal to prevent the vehicle from crashing into another parked vehicle. The contact pressed the ignition button with her foot on the brake pedal to start the vehicle. The dealer was notified of the failure and an appointment was scheduled to service the vehicle. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

NHTSA ID

11666127

Incident

Jun 7, 2025

Mileage

15,000 mi

The windshield cracked without impact or any other obvious means of damage. I have had 2 other windshields crack in the same manner, the first being December 2022, second March 2024, and now April 2025. All incidents have starts from the bottom on the windshield on the passenger side, and spreading towards the roof. The vehicle was not moving at the time of the crack, it was noticed getting in the vehicle of all incidents

NHTSA ID

11655941

Incident

Apr 21, 2025

The contact owns a 2019 Subaru Crosstrek. The contact stated while taking the vehicle for a routine oil change. There were no warning lights illuminated. The independent mechanic informed the contact that the control arm was cracked. The contact stated had not experienced the failure. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 20,500.

NHTSA ID

11649740

Incident

Mar 7, 2025

Mileage

20,500 mi

Using the seat belt with the safe lock feature for rear facing, the car seat becomes loose within 2-3 times using it with my daughter. We have to have her out, undo the safe lock and pull the seat belt tight again to refasten it.

NHTSA ID

11645075

Incident

Dec 1, 2024

Hello! I started financing my 2019 Subaru Crosstrek in 04/2023. A month after that date, I had a head gasket issue. Then in 2024, a radiator cap deformed after going to the dealer to get an oil change at SF Honda. (The time on that was suspicious being that I didn’t touch that cap at all.) so I had to pay for that repair. Now in 2025, after getting an oil change at Subaru, a day after that oil change, a lot of lights came onto my dashboard. I have two diagnosis reports from other places because I didn’t have the money to pay Subaru $300 to “diagnose” the issue, especially after my car just came from there a day before the problem existed. Since I got into this vehicle, I’ve been suspicious whether or not it’s safe for me, reason also being, I found out in 2024, that this car has been into 5 wrecks. Which I was NOT aware of prior. And now, they are making me feel, there is NOTHING they can do, unless I have a Co-signer, or the approved “credit” score. And now that my vehicle has “7” recalls! I am hoping I can get out of this vehicle. Thanks!

NHTSA ID

11644364

Incident

Feb 8, 2025