2000 Subaru Impreza Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2000 Subaru Impreza, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Suspension816.3%
- Transmission612.2%
- Brakes510.2%
- Powertrain (other)48.2%
- Tires & wheels48.2%
- Fuel system36.1%
- Engine36.1%
- Visibility36.1%
- Driver assistance36.1%
- Other / unspecified24.1%
- Exterior lighting24.1%
- Airbags24.1%
- Steering12.0%
- Seat belts12.0%
- Interior & seats12.0%
- Body & structure12.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
RIGHT REAR WHEEL BEARING REPLACED 63948, 67346, 84427 MILES. HAD TO GO ON THE INTERNET TO FIND OUT THAT IT IS A COMMON PROBLEM. SHORTLY AFTER BUYING THE CAR (NEW) THE ENGINE STARTED MAKING A NOISE LIKE SOMETHING RATTLING INSIDE OF IT. I TOOK IT TO THE DEALER AND THEY SAID IT WAS A COMMON PROBLEM AND THEY WOULD DO NOTHING ABOUT IT. THEY WOULD HAVE TO TAKE THE ENGINE APART, AND SINCE THE PROBLEM WASN'T DANGEROUS, THEY WOULDN'T FIX IT. VERY, VERY DISAPPOINTED IN SUBARU CUSTOMER SERVICE. *TR
DEFECTIVE WHEEL BEARINGS. REPLACED REAR-RIGHT IN 2002, REAR LEFT FEB 2004, BOTH REAR JUN 2006. *NM
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
I HAVE A 2000 SUBARU IMPREZA WAGON....I BOUGHT IT NOV 2004 TO USE IN MY BUSINESS. I BOUGHT IT MAINLY BECAUSE SUBARUS ARE RELIABLE, ECONOMICAL CARS...IT HAD 55,000 MILES ON IT...NOW IT HAS 75,000 MILES ON IT AND THE CLUTCH IS REALLY SLIPPING BADLY; NOT GOOD WHEN YOU NEED TO ACCELERATE QUICKLY INTO TRAFFIC. I KNOW PEOPLE WITH SUBARUS THAT DIDN'T HAVE TO REPLACE THE CLUTCH UNTIL ALMOST 200,000 MILES. I REALLY FEEL THERE IS SOMETHING DEFECTIVE WITH MY PARTICULAR CAR FOR IT TO BE SLIPPING SO BADLY AT SUCH LOW MILEAGE...IM THE SOLE DRIVER OF THE CAR AND I DO NOT RIDE THE CLUTCH....IT IS NOW DEC 14, 05 AND IT HAS BEEN SLIPPING FOR A COUPLE MONTHS NOW. IS THERE ANYTHING THE MANUFACTURER CAN DO TO HELP ME WITH THIS PROBLEM? I LOVE THE CAR BUT AM VERY DISSATISFIED WITH THIS PROBLEM. *JB
CONSUMER STATES TRANSMISSION WAS WARRANTED BY SUBARU FIRST THREE TIMES, ON FOURTH OCCASION SUBARU DECLINED WARRANTY STATING THAT CONDITION WAS CAUSED BY DRIVER TRYING TO MOVE GEAR INTO REVERSE WHILE MOVING FORWARD, OTHER PROBLEMS INCLUDE A WHINING SOUND WHILE IN REVERSE AFTER THE THIRD DISASSEMBLY, CONSUMER FEELS THE TRANSMISSION WAS PROBABLY NEVER ASSEMBLED CORRECTLY IN THE BEGINNING, CONSUMER IS DISAPPOINTED WITH SUBARU AND ITS WARRANTY. *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
ABS SYSTEM TOO SENSITIVE. SYSTEM ENGAGE OVER ROUGH PAVEMENT THEN FAILED TO ALLOW THE BRAKES TO GRIP AGAIN RESULTING IN A NEAR COLLISION WITH A TOLLBOOTH. PEDAL WILL DROP TO FLOOR WITH NEAR 0 BRAKING. *AK
DESPITE MY PRESSING ON THE BRAKE PEDAL, THE CAR DID NOT STOP OR EVEN SLOW DOWN. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
PREMATURE FAILURE OF REAR WHEEL BEARINGS. THE REAR WHEEL BEARING WAS REPLACED AT 36,408 MILES. IT PROBABLY STARTED FAILING SEVERAL THOUSAND MILES EARLIER. I WASN'T AWARE OF THE CHANGE UNTIL A FRIEND POINTED OUT THE NOISE THAT HE THOUGHT SOUNDED LIKE THE WHEEL BEARING. SUBARU IS AWARE OF THIS PROBLEM AND HAS ISSUED A SERVICE BULLETIN ALTERING THE REPAIR PROCESS TO AVOID "REPEAT PREMATURE FAILURES"(QUOTE FROM THE SERVICE BULLETIN.
THIS IS A FOLLOW UP FOR NHTSA ODI NUMBER: 768872. AFTER THE FAILURE OCCURED I CONTACTED THE CAR DEALER, THEY SAID THAT PARTS AND REPAIRS WERE ONLY COVERED FOR ONE YEAR/UNLIMITED MILEAGE AND I WOULD HAVE TO PAY FOR THE REPAIR. I CONTACTED SUBARU AMERICA(CASE # 440952) BEFORE TAKING THE CAR TO THE DEALER AND INFORMED THEM THAT THIS REPLACEMENT WOULD BE THE 3RD RIGHT REAR WHEEL BEARING IN THE CAR. WHEN I GOT TO THE DEALER, THEY EXAMINED THE BEARING. THE SERVICE MANAGER TOLD ME SUBARU HAD CONTACTED THE DEALERSHIP AND HAD THEM CHECK THE PART NUMBER OF THE FAILED BEARING. THE NUMBER MATCHED THE NUMBER SUBARU HAD GIVEN HIM TO CHECK FOR, THE BEARING WAS REPLACED WITH A NEW PART NUMBER FREE A CHARGE. AFTER THE CAR WAS REPAIRED I CALLED SUBARU AMERICA TO INQUIRE ABOUT THE ORIGINAL PART THAT FAILED TO SEE IF I COULD RE-COUP THE COST OF THE 1ST REPLACEMENT($316.000). THEY WOULDN'T ADMIT THAT THERE WAS A PROBLEM AND SAID THAT THE DEALER CHANGED THE PART BECAUSE I PROBABLY WAS A GOOD CUSTOMER(COME NOW). IF POSSIBLE PLEASE CHECK TO SEE IF THIS IS A KNOWN PROBLEM WITH THESE CARS, I THINK THE ONLY REASON MY DEFECTIVE PART WAS CHANGED IS BECAUSE I CONTACTED SUBARU AMERICA AND TOLD THEM THAT THE SAME PART FAILING 2 TIMES WAS UNACCEPTIBLE. WELL I GUESS THE 'SQUEAKY WHEEL GET'S THE OIL'. THANKS FOR LOGGING THIS REPORT. DT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
RE: GENERAL ALTIMAX RT 205/60R15 DOT 65TM3T3 (PER CONTINENTAL). TREAD SEPARATION/BUBBLED SIDEWALLS WHEN VEHICLE TRAVELING 50-55MPH. DRIVER FELT TIRE GOING FLAT & PULLED OVER TO FIND SIDEWALL BUBBLED & DISTORTED AROUND ENTIRE CIRCUMFERENCE. SENT TO CONTINENTAL TIRE (ADMINISTRATOR OF THE GENERAL TIRE WARRANTY) WHO DENIED THE CLAIM BLAMING "UNDERINFLATION/OVERLOADING". THE OWNER/DRIVER OF THE CAR IS A FORMER DEALERSHIP TECHNICIAN WHO MAINTAINS THE TIRES AND KNOWS SYMPTOMS OF TIRE PROBLEMS. (TWO AIR COMPRESSORS IN HOME GARAGE). THE CAR WAS NOT OVERLOADED. WHEN THE TIRE WAS TAKEN TO THE DEALERSHIP FOR WARRANTY SUBMISSION, A NUMBER OF TECH'S GATHERED AROUND AS NONE HAD EVER SEEN THIS PROFOUND LEVEL OF SEPARATION/BUBBLING. *TR
TL* THE CONTACT OWNS A 2000 SUBARU IMPERZA. THE REAR CONTINENTAL TIRES MADE A LOUD NOISE WHILE DRIVING AT HIGH SPEEDS. THE TIRES WERE TAKEN TO A DEALER FOR INSPECTION. THE TECHNICIAN NOTICED ABNORMAL TREAD WEAR INSIDE OF THE SIDE-WALL. THE TIRES ARE CUPPED AT THIS POINT. THE TECHNICIANS INSPECTED THE SUSPENSION AND THE ALIGNMENT, BUT COULD NOT LOCATE A FAILURE. THE FAILURE MILEAGE WAS 140,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS, FUEL FUMES EMITTED INTO THE VEHICLE. THE CONTACT DISCOVERED THAT FUEL WAS LEAKING ONTO THE ENGINE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
VERY STRONG FUEL SMELL COMING FROM THE VEHICLE. FOUND SERIOUS FUEL LEAKING FROM THE FUEL LINES AND INTAKE MANIFOLD. DEALER/OTHER OWNERS REPORTED SAME PROBLEMS FOR THIS MODEL. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TURN SIGNAL DIMMER SWITCH. HEAD LIGHTS GO OUT IF TURN SIGNAL IS TOUCHED. FAILURE OF LIGHTS OPERATING WHILE DRIVING AT NIGHT FOR SECONDS UNTIL LIGHTS TURN BACK ON. NO CORRECTION MADE YET. WATER PUMP MAKING HIGH PITCH SOUND. FAILURE OF PUMP COULD CAUSE SEVERE ENGINE DAMAGE. NO CORRECTION MADE YET. *NM
CONSUMER WAS DRIVING A LONG DISTANCE, AND IT BEGUN TO THROW OIL, OIL WAS COMING FROM THE BACK OF THE VEHICLE. DEALER TOLD CONSUMER THAT THIS WAS NOT UNUSAL BECAUSE THE AUTO HAS TO BE BLOWN OUT.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
ON OCTOBER 2002, MY MOTHER WAS INVOLVED IN A FATAL CAR ACCIDENT, WHEN WE WENT TO VIEW HER VEHICLE, I NOTICED HER DRIVERS SIDE DOOR PANEL, ON THE INSIDE WAS BURNED COMPLETELY. THIS DOOR WAS HIT FROM THE IMPACT OF THE CAR THAT RAN INTO HER. I HAVE BEEN TOLD THAT THE MOTOR THAT ALLOWS THE WINDOW TO ROLL UP CAUGHT ON FIRE AND THATS WHY THE DOOR GOT BURNT. WHEN THE DOOR CAUGHT ON FIRE, MY MOTHER WAS BURNED VERY BADLY, AS THIS WAS NOT THE TOTAL CAUSE OF HER DEATH, I AM CONCERNED ABOUT A DEFECT IN THE VEHICLE.
BOTH DRIVER AND PASSENGER SIDE MIRRORS FOG UP, RENDERING THEM UNUSABLE AND DANGEROUS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
1. NOT AWARE OF EVENTS LEADING TO THIS DEFECT. DESIGN IS SENSITIVE TO SMALL ADJUSTMENTS AND NOT ROBUST. 2. THROTTLE CABLE DISLODGES FROM GROOVE ON THROTTLE BODY LEVER WHEN ACCELERATOR IS FULLY DEPRESSED, PREVENTING THROTTLE FROM RETURNING TO IDLE POSITION. THIS CONDITION CAUSES MOTOR TO ACCELERATE AT APROXIMATELY 1/3 TO 1/2 FULL THROTTLE. THIS ALMOST CAUSED SEVERAL ACCIDENTS DUE TO SURGEN OF POWER DURING BRAKING. . CABLE END WAS REPOSITIONED AND CABLE SLACK ADJUSTED FROM 10 MILIMETERS TO 2 MILIMETERS. THIS SEEMS TO HAVE PREVENTED RECURANCE. 4.SUGGESTED DESIGN MODIFICATIONS INCLUDE: A. INCREASE GOOVE DEPTH ON THROTTLE LEVER AN ADDITIONAL 6 MI;IMETERS TO LESSEN TENDANCY OF CABLE TO DISLODGE. B. CHANGE SHAPE OF CABLE END TO PREVENT SEVERE TWISTING OF CABLE. CYLINDRICAL END COULD BE CHANGED TO SPHERICAL SHAPE, ALLOWING CABLE TO RELAX AND FIND NATURAL POSITION. THROTTLE LEVER WOULD ALSO NEED TO BE RE-DESIGNE TO ACCEPT THIS NEW CABLE END. A SIMPLE DEALER KIT WITH NEW LEVER COULD BE COULD BE INSTALLED QUICKLY DUE TO EASY ACCESSABILITY. THIS WOULD BE BETTER THAN NOTHING AND PREVENT A DANGEROUS SITUATION.*AK
VEHICLE ACCELERATES AT SLOW SPEEDS OR WHEN COMING TO A COMPLETE STOP, THIS HAS HAPPENED AT LEAST 8 TIMES. *AK CONSUMER STATES THAT ON 2 OCCASIONS, A CRASH HAS OCCURRED. *SLC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THIS IS THE SECOND SUCH INCIDENT. 80% OF MY DRIVING IS HIGHWAY.NO SAFETY DEFECT LISTED. *AK
THIS IS THE FIRST OF TWO SUCH INCIDENTS. 80% OF MY DRIVING IS HIGHWAY. NO SAFETY DEFECT LISTED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TURN SIGNAL DIMMER SWITCH. HEAD LIGHTS GO OUT IF TURN SIGNAL IS TOUCHED. FAILURE OF LIGHTS OPERATING WHILE DRIVING AT NIGHT FOR SECONDS UNTIL LIGHTS TURN BACK ON. NO CORRECTION MADE YET. WATER PUMP MAKING HIGH PITCH SOUND. FAILURE OF PUMP COULD CAUSE SEVERE ENGINE DAMAGE. NO CORRECTION MADE YET. *NM
KEYLESS ENTRY WAS NOT WORKING PROPERLY/DASHLIGHTS WOULD GO OUT, AND SOMETIMES HEADLIGHTS WOULD GO OUT TOO. ALSO, HAD TO PULL OVER ON THE HIGHWAY AND WAIT FOR ABOUT 20 MINUTES BECAUSE CONSUMER HAD NO BACK UP LIGHTS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIRBAG HAD NO DEPLOYMENT WHICH RESULTED IN INJURY TO CONSUMER. *SLC
REPORTING VEHICLE WAS INVOLVED IN A FRONTAL COLLISION OF 22 MPH IMPACT; BOTH AIR BAG DID NOT DEPLOYED; DEALER NOTIFIED. PLEASE PROVIDE ANY FURTHER DETAILS:
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
ON OCTOBER 2002, MY MOTHER WAS INVOLVED IN A FATAL CAR ACCIDENT, WHEN WE WENT TO VIEW HER VEHICLE, I NOTICED HER DRIVERS SIDE DOOR PANEL, ON THE INSIDE WAS BURNED COMPLETELY. THIS DOOR WAS HIT FROM THE IMPACT OF THE CAR THAT RAN INTO HER. I HAVE BEEN TOLD THAT THE MOTOR THAT ALLOWS THE WINDOW TO ROLL UP CAUGHT ON FIRE AND THATS WHY THE DOOR GOT BURNT. WHEN THE DOOR CAUGHT ON FIRE, MY MOTHER WAS BURNED VERY BADLY, AS THIS WAS NOT THE TOTAL CAUSE OF HER DEATH, I AM CONCERNED ABOUT A DEFECT IN THE VEHICLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
ON OCTOBER 2002, MY MOTHER WAS INVOLVED IN A FATAL CAR ACCIDENT, WHEN WE WENT TO VIEW HER VEHICLE, I NOTICED HER DRIVERS SIDE DOOR PANEL, ON THE INSIDE WAS BURNED COMPLETELY. THIS DOOR WAS HIT FROM THE IMPACT OF THE CAR THAT RAN INTO HER. I HAVE BEEN TOLD THAT THE MOTOR THAT ALLOWS THE WINDOW TO ROLL UP CAUGHT ON FIRE AND THATS WHY THE DOOR GOT BURNT. WHEN THE DOOR CAUGHT ON FIRE, MY MOTHER WAS BURNED VERY BADLY, AS THIS WAS NOT THE TOTAL CAUSE OF HER DEATH, I AM CONCERNED ABOUT A DEFECT IN THE VEHICLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
KEYLESS ENTRY WAS NOT WORKING PROPERLY/DASHLIGHTS WOULD GO OUT, AND SOMETIMES HEADLIGHTS WOULD GO OUT TOO. ALSO, HAD TO PULL OVER ON THE HIGHWAY AND WAIT FOR ABOUT 20 MINUTES BECAUSE CONSUMER HAD NO BACK UP LIGHTS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
VEHICLE LOST TWO OF HUB CAPS. REAR DRIVER DOOR WAS OFF TRACK/ LEFT WHEEL BEARINGS WENT OUT AND HAVE BEEN REPLACED TWICE, RIGHT REAR WHEEL BEARING HAS BEEN REPLACED ONCE AND CLUTCH ASSEMBLY HAS FAILED TWICE. *AK WINDOWS ON PASSENGER SIDE HAVE BEN TAKEN IN FOR ADJUSTMENTS ONCE AND PASSENGER SIDE WINDOW HAS BEEN IN FOR REPAIRS TWO TIMES. *SLC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .