Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
62
Latest Jan 25, 2022
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 1, 2002
What this page shows
Our database holds 62 NHTSA owner-reported complaints for the 2003 Subaru Impreza. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 62 · page 1 of 3
Fuel system
Filed Jan 25, 2022
My 2003 Subaru Impreza WRX has a very strong fuel odor that is coming into the cabin when I start my car up on cold days. It's been unusually cold here in Washington state this winter with temperatures in Seattle dipping well below freezing. I see that there is a recall for this exact problem for my exact car (https://static.nhtsa.gov/odi/rcl/2009/RCONL-09V468-4248.pdf). But when I called the dealer (Michael's Bellevue Subaru), and then subsequently called Subaru (1-800-SUBARU3), they told me that they will not fix this issue, since this recall does not apply to my state (Washington). I think that's not right. It is the exact same problem of cold weather causing this fuel line to leak, and they should honor this recall.
NHTSA ID
11448826
Incident
Jan 1, 2022
Fuel system
Filed Mar 26, 2021
I NOTICED FRESH SMELL OF GASOLINE EVERYTIME I START THE CAR. I LOOK AT THE FUEL LINE AND ITS SIPPING FUEL.
NHTSA ID
11405009
Incident
Mar 25, 2021
Mileage
130,000 mi
Fuel system
Filed Mar 8, 2021
SUBARU OF AMERICA RECALL WVK-21 OCCURED WHILE DRIVING AT OPERATING TEMPERATURE, CAUSING SMOKE TO RISE FROM ENGINE BAY. SUBARU OF AMERICA REFUSED TO FIX THE ISSUE AS MY VIN DID NOT COME UP IN THEIR SYSTEM WITH THE RECALL.
NHTSA ID
11399684
Incident
Feb 23, 2021
Mileage
180,000 mi
Suspension
Filed Dec 10, 2020
ON THE NIGHT OF 12/6/2020 I WAS BACKING OUT OF A FRIENDS DRIVEWAY TO DRIVE HOME, WHEN I REACHED THE STREET, I HEARD A LOUD CLUNK AND A GRINDING NOISE. I GOT OUT OF MY CAR TO INVESTIGATE WHAT HAD JUST HAPPENED AND THE FRONT PORTION OF MY PASSENGER SIDE FRONT LOWER CONTROL ARM HAD COMPLETELY LOST ALL STRUCTURAL INTEGRITY. FORTUNATELY MY CAR WAS AT A LOW SPEED AND I DID NOT LOSE CONTROL (PICTURES ATTACHED). HAD THIS HAPPENED WHILE DRIVING DOWN THE HIGHWAY, THIS WOULD HAVE BEEN A CATASTROPHIC FAILURE AND I WOULD HAVE LOST CONTROL OF THE VEHICLE THE EVENTS ON 12/6/2020 INDICATES THE REMEDIATION STEPS PROPOSED BY SUBARU ARE NOT ACCEPTABLE AS THIS PART FAILED CATASTROPHICALLY AFTER THESE STEPS HAD BEEN PERFORMED. THE SAFETY RECALL REMEDIATION STEPS IN QUESTION ARE THAT OF: "TYPE: SAFETY | SAFETY RECALL: WVX34 | NHTSA CAMPAIGN: 11V464000" ACCORDING TO SUBARU'S WEBSITE FOR THIS VEHICLE, THE SAFETY RECALL WAS COMPLETED: HTTPS://WWW.SUBARU.COM/VEHICLE-RECALLS.HTML/VIN=[XXX] ACCORDING TO THE CARFAX REPORT, THE SAFETY RECALL WAS PERFORMED ON 2/7/2012 ONLY 5 MONTHS AFTER THE RECALL WAS ISSUED. (SCREENSHOT ATTACHED) THE NATURE OF THE FAILURE AND THE DESCRIPTION OF THE ORIGINAL SAFETY RECALL SHOW THAT THE TESTING STEPS AND REMEDIATION STEPS ARE NOT SUITABLE FOR A COMPLETED SAFETY RECALL AS THE PART DID END UP FAILING AFTER THE ADDITIONAL COATING OF ANTI-CORROSIVE HAD BEEN APPLIED TO THE LOWER CONTROL ARM OF MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
11382853
Incident
Dec 6, 2020
Mileage
205,000 mi
Engine
Filed Mar 18, 2020
HEAD GASKET ISSUE. WEEPING OIL BETWEEN THE HEADS AND THE BLOCK. NO LONGER OWN VEHICLE.
NHTSA ID
11318563
Incident
Feb 9, 2020
Mileage
170,000 mi
Fuel system
Filed Feb 20, 2019
TL* THE CONTACT OWNS A 2003 SUBARU IMPREZA. THE CONTACT SMELLED FUEL INSIDE AND OUTSIDE THE ENGINE BAY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V468000 (FUEL SYSTEM, GASOLINE). KEARNY MESA SUBARU (4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 159,800.
NHTSA ID
11181362
Incident
Feb 19, 2019
Mileage
159,800 mi
Suspension
Filed Dec 11, 2018
LOWER PASSENGER CONTROL ARM TORE OFF. AS A RESULT, LOSS CONTROL OF VEHICLE AT HIGH SPEED ON THE HIGHWAY.
NHTSA ID
11160641
Incident
Dec 2, 2018
Mileage
115,000 mi
Fuel system
Filed Dec 6, 2016
FUEL LINE LEAKING GAS IN COLD WEATHER. I REALLY DON'T THINK IT'S SAFE TO DRIVE WITH QUITE A BIT OF GAS LEAKING ALL OVER THE RIGHT SIDE OF THE ENGINE THAT GETS VERY HOT AND COULD CAUSE A FIRE.
NHTSA ID
10930227
Incident
Dec 4, 2016
Mileage
148,000 mi
AirbagsBody & structure
Filed Oct 13, 2016
Crash reported2 injuries reported
TAKATA AIR BAG DID NOT DEPLOY. SIDE IMPACT SENSOR DID NOT WORK. THE CAR TRAVELED SIDEWAYS INTO A LARGE OAK TREE IN EXCESS OF 35 MPH . THE POINT OF IMPACT WAS WHERE THE SIDE IMPACT SENSOR WAS LOCATED . NONE OF THE AIRBAGS DEPLOYED . SUBARU HAS BEEN VERY UNCOOPERATIVE WITH ANSWERS AS TO WHY THE AIRBAGS DID NOT DEPLOY . THIS HAPPENED UPON A RURAL ROAD IN THE FOG . NO OTHER VEHICLES WERE INVOLVED .
NHTSA ID
10915984
Incident
Jul 26, 2016
Mileage
140,000 mi
Body & structure
Filed Sep 14, 2016
Crash reported4 injuries reported
HTTPS://SERVICES.NEFRAMEWORK.COM/IMAGERETRIEVAL.ASPX?ID=974F272D-0461-4FF2-97A8-B175C14EC539 THAT DESCRIBES HOW THE CRASH HAPPENED. AIRBAGS DID NOT DEPLOY. I SUFFERED BROKEN LEFT ELBOW, FRACTURE IN MY SKULL,RIBS AND SHOULDER. ALSO SEVERE BRAIN TRAUMA. I HAVE A LOT OF PICTURES, BUT IT WILL ONLY LET ME ATTACH ONE. THERE IS FRONTAL DAMAGE FROM A SMALLER TREE, BUT THE MAJORITY IS ON THE DRIVERS SIDE(MY SIDE) FROM SLAMMING INTO A LARGE TREE.
NHTSA ID
10906741
Incident
Jul 26, 2016
Mileage
160,000 mi
Fuel system
Filed Feb 14, 2015
MY CAR IS LEAKING FUEL. I SMELL THE POISONOUS FUEL INSIDE MY VEHICLE EVERY TIME I AM INSIDE IT. I AM LOSING 50 MILES PER FULL TANK. CAN THIS LEAK CAUSE MY CAR TO BLOW-UP AND KILL ME OR OTHERS? I AM SCARED. MY NAME IS [XXX] FROM CLIFTON NEW JERSEY. MY EXTENDED WARRANTY EXPIRED IN NOVEMBER. ISN'T SAFETY MORE IMPORTANT THAN A 3 MONTH EXPIRED WARRANTY? I WORK FOR NJ TRANSIT, I KNOW THE DOT WOULD BE CONCERNED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10683479
Incident
Jan 15, 2015
Mileage
183,000 mi
Fuel system
Filed Jan 15, 2015
EXTREMELY STRONG SMELL OF GASOLINE IN CABIN IN COLD WEATHER (BELOW 32 DEGREES F.). *TR
NHTSA ID
10672622
Incident
Jan 12, 2015
Mileage
103,000 mi
Fuel system
Filed Feb 26, 2014
TL - THE CONTACT OWNS A 2003 SUBARU IMPREZA. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CONFIRMED THE FAILURE. AS A RESULT, SOME OF THE FUEL LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000. RK
NHTSA ID
10565949
Incident
Dec 11, 2013
Mileage
160,000 mi
Fuel system
Filed Feb 14, 2014
IT HAS RECENTLY BEEN EXTREMELY COLD IN CHICAGO AND UPON INITIAL STARTUP OF THE VEHICLE THERE IS A STRONG SMELL OF GASOLINE INSIDE THE CABIN. THE SMELL DOES NOT GO AWAY UNTIL THE CAR IS COMPLETELY WARMED UP. I NOTICED THAT THERE HAS BEEN A RECALL FOR THIS TYPE OF PROBLEM. IT WAS SUBARU RECALL NO. WVK-21. I BELIEVE MY CAR SHOULD FALL UNDER THIS RECALL. I CALLED SUBARU CUSTOMER SERVICE AND THEY TOLD ME THAT MY CAR DID NOT FALL UNDER THIS RECALL CAMPAIGN. BUT THE PROBLEMS I'VE BEEN HAVING FIT THE DESCRIPTION OF THE RECALL CAMPAIGN. *TR
NHTSA ID
10564399
Incident
Jan 31, 2014
Mileage
101,800 mi
Fuel system
Filed Jan 22, 2014
ONLY ON COLD DAYS I SMELL FUEL WHILE DRIVING, UPON INVESTAGATION I FOUND THAT THE LITTLE RUBBER LINES UNDER THE INTAKE WERE LEAKING FUEL ON TO THE TOP OF THE ENGINE. I CALLED SUBARU AND THEY SAID THE THEY KNOW ABOUT THE PROBLEM BUT MY CAR IS NOT IN THE RECALL BECAUASE I DON;T LIVE IN THE AFFECTED STATES SO IF I MOVE TO NEWYORK OR MICHIGAN I WOULD BE COVERED WELL I LIKE OHIO SO IF THIS COULD GET EXPANDED THAT WOULD BE GREAT. *TR
NHTSA ID
10560917
Incident
Nov 27, 2013
Mileage
88,000 mi
Fuel system
Filed Jan 3, 2014
FOLLOWING INITIAL STARTUP IN COLD WEATHER, FUEL LEAK OCCURS IN ENGINE COMPARTMENT. LEAK CAUSES GASOLINE ODOR IN VEHICLE CABIN AND POSES FIRE HAZARD. ONCE ENGINE IS WARM, AFTER A FEW MINUTES, LEAK AND ODOR DISSIPATE. INITIAL OCCURRENCE WAS IN 2008 AT HIGH ALTITUDE. PROBLEM DID NOT RESURFACE IN SOUTHERN CALIFORNIA WHERE NIGHT TIME TEMPERATURES ARE NOW LOW ENOUGH FOR ISSUE TO MANIFEST. SINCE RELOCATING TO SAN JOAQUIN VALLEY, WHERE OVERNIGHT TEMPERATURES ARE SIGNIFICANTLY LOWER, PROBLEM OCCURS ON EVERY MORNING START IN COLD WEATHER. *TR
NHTSA ID
10558335
Incident
Dec 3, 2008
Mileage
45,000 mi
Engine
Filed Aug 11, 2013
OUTSIDE AIR TEMPERATURE WAS MODERATE(75F), BUT ENGINE WAS COLD. UPON ENGINE START STRONG SMELL OF GASOLINE IN CABIN AND IN ENGINE BAY AROUND THE PASSENGER SIDE INTAKE MANIFOLD. *TR
NHTSA ID
10534734
Incident
Aug 8, 2013
Mileage
142,800 mi
Airbags
Filed May 31, 2013
Crash reported
CAR WAS INVOLVED IN A HEAD ON CRASH AT ABOUT 45 MPH INTO A FIRE HYDRANT IN THE CITY OF BELL. NONE OF THE AIRBAGS EXPANDED AT THE TIME OF THE CRASH. SAFETY ISSUE. *TR
NHTSA ID
10514516
Incident
Jan 27, 2013
Mileage
126,000 mi
Fuel system
Filed Feb 1, 2013
TL* THE CONTACT OWNS A 2003 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 1 MPH AFTER ACCELERATING FROM A COMPLETE STOP, A STRONG ODOR OF FUEL WAS SMELLED INSIDE THE VEHICLE. THERE WAS NO VISIBLE SIGN OF A LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUEL LINE AND CLAMPS WERE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V468000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
NHTSA ID
10496089
Incident
Dec 28, 2011
Mileage
61,000 mi
Fuel system
Filed Dec 11, 2012
TL* THE CONTACT OWNS A 2003 SUBARU IMPREZA. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SMELLED OF GASOLINE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS A LEAK COMING FROM THE FUEL DELIVERY LINE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V468000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP), BUT WAS TOLD BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 137,000.
NHTSA ID
10487971
Incident
Dec 10, 2012
Mileage
137,000 mi
Suspension
Filed Aug 18, 2010
TL* THE CONTACT OWNS A 2003 SUBARU IMPREZA. THE CONTACT WAS DRIVING 60 MPH AND NOTICED AN ABNORMAL VIBRATION FROM THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THE FRONT DRIVER SIDE OF THE VEHICLE HAD COLLAPSED. THE FRONT DRIVER SIDE WHEEL HAS ALSO COLLAPSED INWARD. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE LOWER CONTROL ARM ON THE LEFT HAD ROTTED AWAY. THE LOWER CONTROL ARM ON BOTH SIDES WAS REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 75,000.
NHTSA ID
10350229
Incident
Aug 7, 2010
Mileage
75,000 mi
Engine
Filed May 1, 2010
2003 SUBARU IMPREZA, 56,000K WITH LEAKING HEAD GASKET (BOTH SIDES) AND ROD KNOCK. WELL MAINTAINED CAR WITH WELL-DOCUMENTED SERVICE HISTORY. RECOMMEND REPLACEMENT OF SHORT BLOCK/HEAD GASKETS. SAME ISSUE AND SAME ENGINE AS ADDRESSED IN PHASE II EJ25 HEAD GASKET LEAK / WWP-99 SERVICE CAMPAIGN - COOLING SYSTEM CONDITIONER. EXTENSIVE DOCUMENTATION OF SIMILAR ISSUES WITH 2003 2.5L ENGINES (EXAMPLE: HTTP://ALLWHEELDRIVEAUTO.COM/SUBARU-HEAD-GASKET-PROBLEMS-EXPLAINED/). CLAIM FILED WITH SUBARU OF AMERICA (FILE # [XXX]) WHICH IS CURRENTLY UNDER INVESTIGATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10328339
Incident
Apr 27, 2003
Mileage
56,000 mi
Tires & wheels
Filed Jan 11, 2010
TL*THE CONTACT OWNS A 2003 SUBARU IMPREZA. THE VEHICLE WAS EQUIPPED WITH BRIDGESTONE POTENZA RE 92 TIRES, TIRE SIZE 205/55/16. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS AND HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND OBSERVED THAT THE REAR PASSENGER TIRE EXHIBITED AN EXCESSIVE SEPARATION IN THE SIDEWALL. THE TIRE WAS REPLACED WITH A SPARE TIRE. THE CONTACT IS IN THE PROCESS OF PURCHASING TWO NEW TIRES. THE DOT NUMBER WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WERE 70,000.
NHTSA ID
10298971
Incident
Jan 10, 2010
Mileage
70,000 mi
Fuel system
Filed Dec 5, 2009
FUEL LEAKING FROM LINES IN ENGINE COMPARTMENT OF 2003 (MAN. DATE JULY 2002) SUBARU WRX SEDAN. LEAK APPEARS TO BE TRIGGERED BY COLD TEMPERATURES. FUEL POOLS IN THE ENGINE COMPARTMENT. VERY STRONG SMELL OF FUEL IN THE PASSENGER COMPARTMENT. CONTACTED LOCAL DEALER, WHO DID NOT THINK IT WAS A SERIOUS ISSUE. *TR
NHTSA ID
10294580
Incident
Dec 3, 2009
Mileage
99,850 mi
Fuel system
Filed Nov 16, 2009
2003 SUBARU WRX. COLD START RAW FUEL SMELL. FUEL LEAK UNDER INTAKE ON PASSENGER SIDE. *TR
NHTSA ID
10292364
Incident
Nov 16, 2009
Mileage
105,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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