2004 Subaru Impreza Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Subaru Impreza, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Fuel system3734.3%
- Suspension1715.7%
- Airbags1413.0%
- Transmission76.5%
- Brakes65.6%
- Driver assistance54.6%
- Engine54.6%
- Visibility43.7%
- Body & structure32.8%
- Powertrain (other)21.9%
- Interior & seats21.9%
- Tires & wheels21.9%
- Exterior lighting10.9%
- Other / unspecified10.9%
- Electrical10.9%
- Steering10.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
The contact owns a 2004 Subaru Impreza. The contact stated that while driving at 65 MPH, the vehicle stalled, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with an unknown code for the throttle body. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 162,000.
There is a recall for fuel lines for MY2002-2003 Imprezas and the issue was resolved or a fix was implemented on late MY2004 vehicles. Unfortunately this means early MY2004 vehicles are still impacted by the issue with no recall in place. During cold weather or during cold engine startup fuel lines are prone to leaking onto cylinder head. Raw fuel can be observed dripping, and can be smelled in the engine bay and inside of the vehicle. This poses a fire risk during vehicle operation and the MY2002-2003 recall should be extended to MY2004 vehicles built prior to August 2003.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
The contact owns a 2004 Subaru Impreza. The contact stated while driving 60 MPH and hard braking, the vehicle started shuddering violently and the steering wheel was not operating as needed. The contact was able to drive the vehicle to the residence at 20 MPH. The contact then inspected the vehicle and confirmed that the front driver's side control arm had fractured. The contact related the failure to NHTSA Campaign Number: 11V464000 (Suspension). The dealer and the manufacturer were notified of the failure and confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 235,000.
The contact owns a 2004 Subaru Impreza. The contact received notification of NHTSA Campaign Numbers: 15V323000 (Air Bags) and 11V464000 (Suspension) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The dealer informed the contact that NHTSA Campaign Number: 11V464000 (Suspension) could not be completed due to excessive corrosion. The approximate failure mileage was 191,000. Parts distributions disconnect.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I have had this airbag recall repaired 8 years ago, yet the dealership (Autonation Subaru Arapahoe 9955 E Arapahoe Rd Centennial, CO 80112) REFUSES to submit the paperwork to complete the recall. I have contacted the dealership numerous times, I have had Subaru of America representatives come out to my house to verify this airbag recall has been completed, yet I cannot get the recall status of my vehicle to be updated to show that the recall has been completed.
The contact owns a 2004 Subaru Impreza. The contact received notification of NHTSA Campaign Numbers: 15V323000 (Air Bags) and 11V464000 (Suspension) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The dealer informed the contact that NHTSA Campaign Number: 11V464000 (Suspension) could not be completed due to excessive corrosion. The approximate failure mileage was 191,000. Parts distributions disconnect.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
I WAS DRIVING MY 2004 SUBARU IMPREZA OUTBACK SPORT WHEN I HAD A FLAT TIRE (RIGHT REAR). I CHANGED THE TIRE, USING THE "DONUT" IN THE CAR. I DROVE ANOTHER 25 MILES NO FASTER THAN 40 MPH, AND US. SLOWER. THEN A DRIVER BEHIND ME FLASHED HER LIGHTS SIGNALING ME TO STOP. I STOPPED AND LEARNED MY CAR WAS BURNING UNDERNEATH, NEAR THE BACK. WHEN I HAD THE CAR LOOKED AT, I FOUND THAT THE REAR DIFFERENTIAL WAS BADLY DAMAGED. IN THE OWNER'S MANUAL, PERSONS WITH AUTOMATIC TRANSMISSIONS ARE INSTRUCTED TO USE A SWITCH TO TURN OFF THE AWD WHEN DRIVING ON THE "DONUT." OTHERWISE, DAMAGE TO THE DIFFERENTIAL IS LIKELY. HOWEVER, NO SUCH SWITCH EXISTS FOR CARS WITH MANUAL TRANSMISSIONS, WHICH I HAVE. I FOLLOWED THE INSTRUCTIONS, NOT GOING MORE THAN 50 MPH OR MORE THAN 50 MILES ON THE DONUT. BUT I DID EXTENSIVE DAMAGE ANYWAY, AND THE FIRE (WHICH WAS CAUSED BY THE HEAT OF THE DIFFERENTIAL SETTING THE UNDERCOATING ON FIRE) COULD HAVE BEEN DANGEROUS. *TR
ON JULY 4, 2005, I GOT A GRINDING SOUND WHILE TRYING TO SHIFT INTO 2ND GEAR AFTER PULLING AWAY FROM A LIGHT. I THOUGHT IT WAS JUST ME MISSING THE SHIFT. SEVERAL DAYS LATER IT HAPPENED AGAIN. I STARTED TO DELAY MY SHIFTS INTO 2ND GEAR. THIS SAME SCENARIO STARTED REPEATING ITSELF SEVERAL MORE TIMES. THEN THE SAME PROBLEM STARTED WHILE TRYING TO DOWNSHIFT INTO 4TH GEAR. ON NOVEMBER 14, 2005, I TOOK THE CAR TO THE SUBARU DEALER. I TOLD THEM THAT I THOUGHT THE SYNCHRONIZERS WERE BAD IN 2ND AND 4TH GEARS. THE NEXT DAY, THE DEALER CALLED AND TOLD ME THE SYNCHRONIZERS WERE BAD, AS WELL AS THE 2ND AND 4TH GEAR SETS, AND THE COST WOULD BE $2,900.00 TO REPAIR IT. HE SAID THAT THEY HAD DETERMINED THAT THE DAMAGE WAS DUE TO "DRIVER ABUSE", AND WAS NOT COVERED UNDER THE WARRANTY. HE TOLD ME THAT HE WOULD CONTACT THE MANUFACTURER AND SEE WHAT COULD BE DONE. TWO DAYS LATER, SUBARU SAID THEY WOULD REPAIR THE TRANSMISSION WITH NO CHARGE AS A GOOD WILL GESTURE, BUT NOT AS AN ITEM COVERED UNDER THE WARRANTY. THEY DID THE REPAIR. I HAVE FOUND THAT MY SITUATION IS NOT UNIQUE IN THE 2002 THRU 2005 SUBARU IMPREZA WRX AND STI . SUBARU DEALERS ARE DENYING WARRANTY REPAIRS FOR THESE TWO SUBARU MODELS, CLAIMING "DRIVER ABUSE". THIS PROBLEM NEEDS TO BE INVESTIGATED. MY THEORY IS THAT WHEN TURNING THE CARS AND SHIFTING, THERE IS TWISTING IN THE DRIVETRAIN THAT IS BRINGING THE SYNCHRONIZERS IN CONTACT WITH THE TRANSMISSION CASE CAUSING THE INITIAL DAMAGE. THE SENSOR'S WILL THEN NOT ALIGN THE GEARS PROPERLY AND THEN THE GRINDING STARTS. THE MORE THE CAR IS DRIVEN, THE MORE THE SENSOR'S ARE DAMAGED, AND, THUS, THE MORE THE GEARS GRIND. THE POINT IS THAT ALL SUBSEQUENT DAMAGE CAUSED BY THE DAMAGED SENSORS, DUE TO FAULTY DESIGN, SHOULD BE COVERED BY THE WARRANTY. SUBARU NEEDS TO BE INVESTIGATED CONCERNING THIS PROBLEM. SUBARU HAS PUT REDESIGNED, STRONGER SYNCHRONIZERS IN THE MANUAL TRANSMISSIONS OF THEIR 2006 WRX AND WRX STI MODELS. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
SIMILAR TO RECALL CAMPAIGN #WQK-47 THE HARD BRAKE LINE NEAR MY GAS TANK HAS CORRODED AND LEAKED ALL OF MY BRAKE FLUID. HAD I BEEN ON THE HIGHWAY THIS COULD HAVE BEEN CATASTROPHIC. THE VEHICLE WAS IN MOTION, I NOTICED THE BRAKE PEDAL WAS TRAVELING FARTHER THAN NORMAL. WHEN I GOT HOME, THERE WAS ALMOST NO BRAKING ABILITY LEFT IN THE CAR, PEDAL WENT TO THE FLOOR. CHECKED MASTER CYLINDER, IT WAS EMPTY, ADDED FLUID, PRESSED ON BRAKES, COULD HEAR THE FLUID LEAKING OUT. CHECKED AROUND CAR TO FIND FLUID. THIS IS A COMMON PROBLEM ON SUBARU'S AND THERE IS A RECALL FOR NEWER WRX'S FOR THE SAME ISSUE.
METAL CONNECTOR (THAT IS UNDER THE CAR CHASSIS) JOINING THE BRAKE PIPES (LINES) FOR THE REAR BRAKES RUSTED THROUGH. WITH THE RUSTED CONNECTOR, BRAKE FLUID LEAKED THROUGH THE HOLES RESULTING TO BRAKES NOT TO ENGAGE AND STOP THE VEHICLE WHEN THE BRAKE PEDAL IS STEPPED ON. BRAKE PEDAL WOULD BOTTOMED ALL THE WAY TO FLOOR WHEN IT IS STEPPED ON. FAILURE OF THE BRAKE CONNECTOR ALMOST RESULTED INTO THE REAR ENDING OF ANOTHER VEHICLE. PICTURE OF THE RUSTED CONNECTOR IS AVAILABLE UPON REQUEST. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
STARTED AS AN UNUSUALLY HIGH IDLE WHILE IN PARK (AS SOON AS THE CAR WAS TURNED ON). AFTER A FEW HOURS OF RUNNING IT (DRIVING 48 MI TO WORK AND ERRANDS), I WOULD PUT THE CAR INTO DRIVE & AS SOON AS I WOULD REMOVE MY FOOT FROM THE BRAKE (ALREADY HAVING A HIGH IDLE) IT WOULD ACCELERATE ON IT'S OWN TO 15-20 MPH. WHEN I WOULD BRAKE AND BRING THE CAR TO A FULL STOP, IT WOULD "JUMP" SLIGHTLY AGAINST THE BRAKE. FINALLY I NOTICED THE GAS PEDAL FELT AS IF IT WAS NOT MOVING SMOOTHLY. AS I TOOK THE CAR OFF OF CRUISE CONTROL (AT 65 MPH) BY TURNING IT OFF AT THE CC CONTROLS ON THE WHEEL (MY FEET NOT NEAR THE PEDALS) IT BEGAN TO ACCELERATE RATHER THAN SLOW DOWN. AT THIS POINT I PARKED THE CAR & CALLED FOR A TOW TO THE SUBARU SERVICE CENTER. *TR
I WAS DRIVING ON A MOUNTAIN ROAD AT ABOUT 50-55MPH WITH THE CRUISE CONTROL ON IN 5TH GEAR. WHEN I CAME TO A STEEP HILL THE CRUISE CONTROL OPENED THE THROTTLE WIDE OPEN TO MAINTAIN THE SET SPEED, WHEN THE CAR STARTED TO BOG DOWN I DECIDED TO SHIFT INTO 4TH GEAR. WHEN I PUSHED THE CLUTCH IN, THE CRUISE CONTROL SHUT OFF BUT THE ENGINE REVVED TO 7000RPM AND STAYED THERE. I LET THE CLUTCH OUT TO PREVENT THE ENGINE FROM BEING DAMAGED AND USED MY BRAKED TO KEEP THE CAR AT ABOUT 55MPH UNTIL I CAME TO A STRAIGHT STRETCH OF ROAD THEN I PUSHED THE CLUTCH IN AND SHUT OFF THE IGNITION UNTIL THE ENGINE STOPPED. THIS WAS AT NIGHT SO WHEN THE IGNITION WAS SHUT OFF THE HEADLIGHTS WENT OFF TOO. FORTUNATELY THE ROAD WAS LIT UP ENOUGH TO SEE AND LITTLE TRAFFIC. A TOW TRUCK WAS CALLED OUT AND UPON INSPECTION THE DRIVER NOTICED A SILVER CLIP STUCK IN THE THROTTLE LINKAGE ASSEMBLY. HE REMOVED THE CLIP AND THE CAR WAS BACK TO NORMAL. THE CLIP THAT WAS STUCK IN THE THROTTLE LINKAGE WAS PART OF A SERVICE BULLETIN/RECALL THAT SUBARU HAD PERFORMED ON MY 2004 IMPREZA WRX. IT WAS SUPPOSE TO PREVENT THE CRUISE CONTROL CABLE FROM COMING OUT OF ITS TRACK AND POSSIBLE BECOMING WEDGED IN THE THROTTLE LINKAGE CAUSING THE THROTTLE TO BE STUCK SOMEWHERE IN THE OPEN POSITION. THE CLIP THAT WAS TO PREVENT THIS CONDITION ACTUALLY BECAME THE PROBLEM. THIS HAS ONLY HAPPENED TO ME THE ONE TIME ON 5/15/2010. WHEN I GOT BACK HOME I TOOK THE CAR TO THE LOCAL SUBARU DEALER AND EXPLAINED WHAT HAD HAPPENED, THEY DIDN'T SEEM TOO CONCERNED. THEY WOULD NOT REPLACE THE CLIP SINCE THEY HAD DONE IT UNDER WARRANTY BACK IN 2005. THEY SAID I WOULD HAVE TO PAY FOR THE PARTS. NOT A REAL BIG DEAL TO ME SINCE THE CLIP WAS ONLY $1.67. THE REAL PROBLEM I HAD WAS THEY DIDN'T SEEM TOO CONCERNED THAT THE RECALL FIX BECAME THE PROBLEM THAT IT WAS SUPPOSE TO PREVENT. I STILL HAVE THE OLD CLIP THAT POPPED OFF AND BECAME WEDGED IN THE THROTTLE LINKAGE. THIS IS THE RECALL INFO I FOUND. NHTSA CAMPAIGN ID NUMBER: 04V128000. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
UPON STARTING THE CAR DURING THE COLDER WINTER MONTHS, A RAW FUEL SMELL WILL BEGIN TO FILL THE CABIN IF THE HVAC SYSTEM IS TURNED ON TO VENT FRESH AIR. THIS SMELL IS STRONG ENOUGH TO CAUSE LIGHTHEADEDNESS AND THE SENSATION OF NAUSEA. UPON FURTHER INVESTIGATION, THE PASSENGER SIDE FUEL LINE IS LEAKING FUEL UNDERNEATH THE INTAKE MANIFOLD, TO THE EXTENT THAT YOU CAN VISIBLY SEE A PUDDLE OF FUEL BOILING ON TOP OF THE ENGINE BLOCK. THIS HAPPENS BECAUSE THERE ARE TWO HARD METAL FUEL LINES RUNNING TO THE FUEL INJECTORS CONNECTED BY A SMALL PIECE OF RUBBER HOSE WITH CLAMPS. HOWEVER THIS HOSE FROM THE FACTORY IS CUT TOO SHORT, SO WHEN THE TEMPERATURE IS COLD ENOUGH THE RUBBER LOOSES ITS ELASTIC PROPERTIES AND AS THE METAL LINES VIBRATE / MOVE WITH THE MOTOR, IT LEAKS FUEL OUT OF THE RUBBER HOSE. THIS PROBLEM HAS BEEN ADDRESSED BY SUBARU IN THE TSB #09-36-03. THEY OFFER TO REPLACE THE RUBBER HOSE AND HARD METAL FUEL LINE FOR MODEL YEARS 2002 AND 2003 IMPREZA WRX'S FREE OF CHARGE. HAVING BEEN AN OWNER OF A 2002 IMPREZA WRX BEFORE PURCHASING MY 2004 IMPREZA WRX, I HAD THIS SERVICE PERFORMED AT MY LOCAL SUBARU DEALERSHIP. I AM DISGUSTED TO FIND OUT THAT THIS COVERAGE DOES NOT APPLY TO THE MODEL YEAR 2004 IMPREZA WRX, WHEN IT FEATURES AN IDENTICAL MOTOR AND DRIVETRAIN TO THE PREVIOUS YEARS (2002, 2003.) THIS MEANS THAT THE FUELING SYSTEM IS IDENTICAL AS WELL, AND THAT THE PREVIOUSLY ACKNOWLEDGED RAW FUEL LEAK IS HAPPENING IN MY CAR AS WELL. THE FACT THAT THE 2004 IMPREZA WRX HAS THE SAME MOTOR. AND SAME FUEL SYSTEM, AND SUBARU OF AMERICA WILL OPENLY DENY COVERAGE TO HAVE THE PARTS REPLACED IS TRULY DISGUSTING IN ITSELF. RAW FUEL LEAKING ON TOP OF A HOT ENGINE BLOCK, AROUND SOURCES OF IGNITION IS THE MOST EXTREME OF SAFETY HAZARDS, AND NOW I OWN A VEHICLE IN WHICH I CANNOT TRANSPORT MY WIFE AND CHILD. I AM TRULY DISAPPOINTED IN SUBARU FOR TURNING A COLD SHOULDER TO THIS. *TR
STARTED AS AN UNUSUALLY HIGH IDLE WHILE IN PARK (AS SOON AS THE CAR WAS TURNED ON). AFTER A FEW HOURS OF RUNNING IT (DRIVING 48 MI TO WORK AND ERRANDS), I WOULD PUT THE CAR INTO DRIVE & AS SOON AS I WOULD REMOVE MY FOOT FROM THE BRAKE (ALREADY HAVING A HIGH IDLE) IT WOULD ACCELERATE ON IT'S OWN TO 15-20 MPH. WHEN I WOULD BRAKE AND BRING THE CAR TO A FULL STOP, IT WOULD "JUMP" SLIGHTLY AGAINST THE BRAKE. FINALLY I NOTICED THE GAS PEDAL FELT AS IF IT WAS NOT MOVING SMOOTHLY. AS I TOOK THE CAR OFF OF CRUISE CONTROL (AT 65 MPH) BY TURNING IT OFF AT THE CC CONTROLS ON THE WHEEL (MY FEET NOT NEAR THE PEDALS) IT BEGAN TO ACCELERATE RATHER THAN SLOW DOWN. AT THIS POINT I PARKED THE CAR & CALLED FOR A TOW TO THE SUBARU SERVICE CENTER. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THE WINDSHIELD OF MY SUBARU IMPREZA TS CRACKED THE WHOLE LENGTH. I WAS DRIVING AND ALL OF A SUDDEN IT CRACKED. IT WAS COLD OUT AND I DIDN'T NOTICE ANYTHING WRONG WITH IT BEFORE. AFTER THE CRACK I LOOKED CLOSER AND NOTICED A LOT OF BUBBLES IN THE GLASS. I HAVE ALSO NOTICED THAT A LOT OF SUBARUS AROUND THE SAME YEAR HAVE BEEN CRACKED. I HAVE ASKED A COUPLE OF THE OWNERS AND THEY SAID THE SAME THING HAPPENED TO THEM. THE WINDSHIELD JUST CRACKED. *TR
WINDSHIELD STARTED TO CRACK FROM BOTTOM (BELOW THE WIPERS) AND TRAVLLED ALL THE WAY TO THE RIGHT SIDE WHEN EVER USED FAN TO DEFOG THE WINDSHIELD. TALKED TO DEALER BUT REFUSED WARRENTY COVERAGE, STATING IMPACT BELOW THE WINDSHEILD WIPERS. I CANNOT SEE THE SO CALLED IMPACT BUT I HAVE TO FIX THE WINDSHEILD. THIS IS A THERMAL VARIENCE CRACK. VERY WEAK GLASS, CRACK HAS TRAVELLED ALL ACROSS WINDSHEILD BUT I AM STUCK WITH THE COST.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
DOOR LATCHING MECHANISM BECAME DETACHED FROM FRONT DRIVER DOOR. DOOR PARTIALLY OPENED UNEXPECTEDLY. ONCE THE DOOR OPENED WITHOUT INITIATION, IT COULD NO LONG BE CLOSED. UPON INSPECTING THE LATCH MECHANISM ATTACHMENT TO THE DOOR FRAME, TWO OF THE THREE CONNECTION BOLTS (PHILLIPS HEAD) WERE COMPLETELY MISSING AND THE THIRD REMAINING BOLT WAS HANGING BY A SINGLE THREAD. THIS WAS AN OEM FACTORY ATTACHMENT THAT HAD NEVER BEEN MODIFIED OR REMOVED SINCE THE VEHICLE WAS FIRST PURCHASED. *TR
THERE WAS OBSERVED RUST ON A SMALL SECTION OF THE REAR QUARTER UNDERCARRIAGE OF THE CAR. WORK WAS BEGUN ON JULY, 4 2013 TO TREAT WHAT WAS THOUGHT TO BE SURFACE RUST WITH POR-15 RUST INHIBITOR. WHEN THE CAR WAS ON THE LIFT AND WORK BEGAN, IT WAS OBSERVED THAT THIS SMALL SECTION ON BOTH THE RIGHT AND LEFT SIDE OF THE CAR WAS INADEQUACY PROTECTED BY FACTORY UNDERCOATING. THIS SECTION WAS WHERE SUPPORT ARMS FOR BOTH LEFT AND RIGHT REAR WHEELS ATTACH TO THE CHASSIS. THIS SECTION IS RUSTED THROUGH AND IS SHOWING SIGNS OF FATIGUE AND CRACKING. THE CHASSIS ATTACHMENT POINT FRONT BRACES FOR THE REAR DIFFERENTIAL IS FULLY RUSTED THROUGH. THIS AREA OF THE CHASSIS SHOWS NO SIGN OF DAMAGE, OR ABUSE WHICH WOULD LEAD TO RUSTING. THE REST OF THE UNDERCARRIAGE IS EITHER RUST FREE, OR SHOWS LIMITED SURFACE RUST. THE BODY PANELS OF THE CAR ARE RUST FREE. IN SHORT, LACK OF PROPER RUST TREATMENT OF KEY STRUCTURAL AREAS OF THE CAR, HAVE RESULTED IN SEVERE CORROSION, WHICH HAS RENDERED THE CAR UNSAFE IN MY (THE OWNER'S) OPINION, AS WELL AS THE OPINION OF THE MECHANIC ASSISTING IN THE INSPECTION. I WELCOME ANY INSPECTIONS BY SUBARU OF AMERICA OR THE NHTSA. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
UPON STARTING THE CAR DURING THE COLDER WINTER MONTHS, A RAW FUEL SMELL WILL BEGIN TO FILL THE CABIN IF THE HVAC SYSTEM IS TURNED ON TO VENT FRESH AIR. THIS SMELL IS STRONG ENOUGH TO CAUSE LIGHTHEADEDNESS AND THE SENSATION OF NAUSEA. UPON FURTHER INVESTIGATION, THE PASSENGER SIDE FUEL LINE IS LEAKING FUEL UNDERNEATH THE INTAKE MANIFOLD, TO THE EXTENT THAT YOU CAN VISIBLY SEE A PUDDLE OF FUEL BOILING ON TOP OF THE ENGINE BLOCK. THIS HAPPENS BECAUSE THERE ARE TWO HARD METAL FUEL LINES RUNNING TO THE FUEL INJECTORS CONNECTED BY A SMALL PIECE OF RUBBER HOSE WITH CLAMPS. HOWEVER THIS HOSE FROM THE FACTORY IS CUT TOO SHORT, SO WHEN THE TEMPERATURE IS COLD ENOUGH THE RUBBER LOOSES ITS ELASTIC PROPERTIES AND AS THE METAL LINES VIBRATE / MOVE WITH THE MOTOR, IT LEAKS FUEL OUT OF THE RUBBER HOSE. THIS PROBLEM HAS BEEN ADDRESSED BY SUBARU IN THE TSB #09-36-03. THEY OFFER TO REPLACE THE RUBBER HOSE AND HARD METAL FUEL LINE FOR MODEL YEARS 2002 AND 2003 IMPREZA WRX'S FREE OF CHARGE. HAVING BEEN AN OWNER OF A 2002 IMPREZA WRX BEFORE PURCHASING MY 2004 IMPREZA WRX, I HAD THIS SERVICE PERFORMED AT MY LOCAL SUBARU DEALERSHIP. I AM DISGUSTED TO FIND OUT THAT THIS COVERAGE DOES NOT APPLY TO THE MODEL YEAR 2004 IMPREZA WRX, WHEN IT FEATURES AN IDENTICAL MOTOR AND DRIVETRAIN TO THE PREVIOUS YEARS (2002, 2003.) THIS MEANS THAT THE FUELING SYSTEM IS IDENTICAL AS WELL, AND THAT THE PREVIOUSLY ACKNOWLEDGED RAW FUEL LEAK IS HAPPENING IN MY CAR AS WELL. THE FACT THAT THE 2004 IMPREZA WRX HAS THE SAME MOTOR. AND SAME FUEL SYSTEM, AND SUBARU OF AMERICA WILL OPENLY DENY COVERAGE TO HAVE THE PARTS REPLACED IS TRULY DISGUSTING IN ITSELF. RAW FUEL LEAKING ON TOP OF A HOT ENGINE BLOCK, AROUND SOURCES OF IGNITION IS THE MOST EXTREME OF SAFETY HAZARDS, AND NOW I OWN A VEHICLE IN WHICH I CANNOT TRANSPORT MY WIFE AND CHILD. I AM TRULY DISAPPOINTED IN SUBARU FOR TURNING A COLD SHOULDER TO THIS. *TR
I BOUGHT A 2004 SUBARU IMPREZA WRX STI IN JULY 2003 FROM BOB BAKER SUBARU IN EL CAJON, CALIFORNIA AND EVER SINCE THEN I HAVE HAD ONE PROBLEM AFTER THE NEXT. PLEASE BE ADVISED THAT ALL SERVICING IS COMPLETED AT THE LANCASTER MAZDA-SUBARU LOCATION WHERE I LIVE. SEVERAL COSMETIC PARTS WERE DEFECTIVE WHEN THE CAR WAS PURCHASED SUCH AS: THE TRUNK LATCH DID NOT FUNCTION, THE BACK SEAT WAS UNHOOKED, THE SEAT LEVER THAT MOVES THE SEAT IN HALF, THE CUP HOLDER DOES NOT FUNCTION PROPERLY, AND THE HEAD LIGHTS FOGGED UP. MECHANICAL FAILURE HAS ALSO OCCURRED. IT HAS HAD AN ODD NOISE IN THE ENGINE SINCE THE BEGINNING WHICH SUBARU CLAIMS IS NORMAL FOR THIS CAR BECAUSE IT IS A "RACECAR". THE STARTER SOMETIMES GRINDS WHEN ATTEMPTING TO START THE CAR, SUBARU COULD NOT DIAGNOSE THIS PROBLEM. THE LEFT REAR CHASSIS MAKES AN ODD NOISE WHEN ROLLING THAT SUBARU COULD NOT DIAGNOSE. IT HAS GOTTEN PROGRESSIVELY WORSE AND NOW WHEN YOU TURN THE VEHICLE IT MAKES A LOUD METAL AGAINST METAL SCREECH. AS OF 6/18/2004 THE ENGINE HAS BEGUN TO FAIL. WHEN THE RPMS REACH BETWEEN 4000-5000 THE CAR CUTS OUT PRIOR TO ACCELERATING AND A BURNING SMELL IS DETECTED. I SPOKE WITH THE ORIGINAL DEALERSHIP I BOUGHT THE CAR FROM AND THEY ACKNOWLEDGED THAT WHEN THIS CAR IS DRIVEN A LITTLE BIT HARDER THAN NORMAL THEY ARE NOTICING THAT SEVERAL OF THE IMPREZA WRX STI'S ARE BEING BROUGHT BACK IN WITH ENGINE FAILURE. THEY HAVE NOTED SEVERAL PROBLEMS SUCH AS TURBO BOG, OVERHEATING, POOR PERFORMANCE, AND THE CATALYTIC CONVERTERS BURNING UP. THERE IS OBVIOUSLY A DISTINCT PROBLEM WITH THIS OVER $30,000 AND I THINK A COMPLAINT SHOULD BE FILED AGAINST SUBARU. WHEN IT IS OUT OF WARRANTY AND IT BREAKS, AS IT WILL, IT WILL JUST SIT IN A GARAGE BECAUSE I CANNOT AFFORD TO FIX A CAR THAT IS MANUFACTURED POORLY. SUBARU HAS ADVISED THAT THIS CAR IS A RACE CAR AND IT IS FAR FROM THAT. THEY SHOULD BE HELD RESPONSIBLE FOR ALL PROBLEMS ARISING FROM THIS CAR SINCE THEY OBVIOUSLY MANUFACTURED A POORLY MADE VEHICLE.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I WAS DRIVING ON A MOUNTAIN ROAD AT ABOUT 50-55MPH WITH THE CRUISE CONTROL ON IN 5TH GEAR. WHEN I CAME TO A STEEP HILL THE CRUISE CONTROL OPENED THE THROTTLE WIDE OPEN TO MAINTAIN THE SET SPEED, WHEN THE CAR STARTED TO BOG DOWN I DECIDED TO SHIFT INTO 4TH GEAR. WHEN I PUSHED THE CLUTCH IN, THE CRUISE CONTROL SHUT OFF BUT THE ENGINE REVVED TO 7000RPM AND STAYED THERE. I LET THE CLUTCH OUT TO PREVENT THE ENGINE FROM BEING DAMAGED AND USED MY BRAKED TO KEEP THE CAR AT ABOUT 55MPH UNTIL I CAME TO A STRAIGHT STRETCH OF ROAD THEN I PUSHED THE CLUTCH IN AND SHUT OFF THE IGNITION UNTIL THE ENGINE STOPPED. THIS WAS AT NIGHT SO WHEN THE IGNITION WAS SHUT OFF THE HEADLIGHTS WENT OFF TOO. FORTUNATELY THE ROAD WAS LIT UP ENOUGH TO SEE AND LITTLE TRAFFIC. A TOW TRUCK WAS CALLED OUT AND UPON INSPECTION THE DRIVER NOTICED A SILVER CLIP STUCK IN THE THROTTLE LINKAGE ASSEMBLY. HE REMOVED THE CLIP AND THE CAR WAS BACK TO NORMAL. THE CLIP THAT WAS STUCK IN THE THROTTLE LINKAGE WAS PART OF A SERVICE BULLETIN/RECALL THAT SUBARU HAD PERFORMED ON MY 2004 IMPREZA WRX. IT WAS SUPPOSE TO PREVENT THE CRUISE CONTROL CABLE FROM COMING OUT OF ITS TRACK AND POSSIBLE BECOMING WEDGED IN THE THROTTLE LINKAGE CAUSING THE THROTTLE TO BE STUCK SOMEWHERE IN THE OPEN POSITION. THE CLIP THAT WAS TO PREVENT THIS CONDITION ACTUALLY BECAME THE PROBLEM. THIS HAS ONLY HAPPENED TO ME THE ONE TIME ON 5/15/2010. WHEN I GOT BACK HOME I TOOK THE CAR TO THE LOCAL SUBARU DEALER AND EXPLAINED WHAT HAD HAPPENED, THEY DIDN'T SEEM TOO CONCERNED. THEY WOULD NOT REPLACE THE CLIP SINCE THEY HAD DONE IT UNDER WARRANTY BACK IN 2005. THEY SAID I WOULD HAVE TO PAY FOR THE PARTS. NOT A REAL BIG DEAL TO ME SINCE THE CLIP WAS ONLY $1.67. THE REAL PROBLEM I HAD WAS THEY DIDN'T SEEM TOO CONCERNED THAT THE RECALL FIX BECAME THE PROBLEM THAT IT WAS SUPPOSE TO PREVENT. I STILL HAVE THE OLD CLIP THAT POPPED OFF AND BECAME WEDGED IN THE THROTTLE LINKAGE. THIS IS THE RECALL INFO I FOUND. NHTSA CAMPAIGN ID NUMBER: 04V128000. *TR
I BOUGHT A 2004 SUBARU IMPREZA WRX STI IN JULY 2003 FROM BOB BAKER SUBARU IN EL CAJON, CALIFORNIA AND EVER SINCE THEN I HAVE HAD ONE PROBLEM AFTER THE NEXT. PLEASE BE ADVISED THAT ALL SERVICING IS COMPLETED AT THE LANCASTER MAZDA-SUBARU LOCATION WHERE I LIVE. SEVERAL COSMETIC PARTS WERE DEFECTIVE WHEN THE CAR WAS PURCHASED SUCH AS: THE TRUNK LATCH DID NOT FUNCTION, THE BACK SEAT WAS UNHOOKED, THE SEAT LEVER THAT MOVES THE SEAT IN HALF, THE CUP HOLDER DOES NOT FUNCTION PROPERLY, AND THE HEAD LIGHTS FOGGED UP. MECHANICAL FAILURE HAS ALSO OCCURRED. IT HAS HAD AN ODD NOISE IN THE ENGINE SINCE THE BEGINNING WHICH SUBARU CLAIMS IS NORMAL FOR THIS CAR BECAUSE IT IS A "RACECAR". THE STARTER SOMETIMES GRINDS WHEN ATTEMPTING TO START THE CAR, SUBARU COULD NOT DIAGNOSE THIS PROBLEM. THE LEFT REAR CHASSIS MAKES AN ODD NOISE WHEN ROLLING THAT SUBARU COULD NOT DIAGNOSE. IT HAS GOTTEN PROGRESSIVELY WORSE AND NOW WHEN YOU TURN THE VEHICLE IT MAKES A LOUD METAL AGAINST METAL SCREECH. AS OF 6/18/2004 THE ENGINE HAS BEGUN TO FAIL. WHEN THE RPMS REACH BETWEEN 4000-5000 THE CAR CUTS OUT PRIOR TO ACCELERATING AND A BURNING SMELL IS DETECTED. I SPOKE WITH THE ORIGINAL DEALERSHIP I BOUGHT THE CAR FROM AND THEY ACKNOWLEDGED THAT WHEN THIS CAR IS DRIVEN A LITTLE BIT HARDER THAN NORMAL THEY ARE NOTICING THAT SEVERAL OF THE IMPREZA WRX STI'S ARE BEING BROUGHT BACK IN WITH ENGINE FAILURE. THEY HAVE NOTED SEVERAL PROBLEMS SUCH AS TURBO BOG, OVERHEATING, POOR PERFORMANCE, AND THE CATALYTIC CONVERTERS BURNING UP. THERE IS OBVIOUSLY A DISTINCT PROBLEM WITH THIS OVER $30,000 AND I THINK A COMPLAINT SHOULD BE FILED AGAINST SUBARU. WHEN IT IS OUT OF WARRANTY AND IT BREAKS, AS IT WILL, IT WILL JUST SIT IN A GARAGE BECAUSE I CANNOT AFFORD TO FIX A CAR THAT IS MANUFACTURED POORLY. SUBARU HAS ADVISED THAT THIS CAR IS A RACE CAR AND IT IS FAR FROM THAT. THEY SHOULD BE HELD RESPONSIBLE FOR ALL PROBLEMS ARISING FROM THIS CAR SINCE THEY OBVIOUSLY MANUFACTURED A POORLY MADE VEHICLE.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
WHEN THE FRONT WHEELS WOULD SLIP, THE SENSOR SENT POWER TO THE REAR WHEELS. THIS CONDITION CAUSED THE REAR WHEELS TO SPIN OUT OF CONTROL. THE DEALER WAS NOTIFIED AT THIS TIME. *AK *SC
I PURCHASED A NEW 2004 WRX SUBARU IMPREZA SPORTSWAGON ON 03-12-04. THE CAR CAME WITH BRIDGESTONE, POTENZA RE92, P205/55R16-89V TIRES. AT A LITTLE OVER 16,000 MILES THREE OF THE TIRES HAVE SHIFTED BELTS AND ONE HAS DRY ROT.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I BOUGHT A 2004 SUBARU IMPREZA WRX STI IN JULY 2003 FROM BOB BAKER SUBARU IN EL CAJON, CALIFORNIA AND EVER SINCE THEN I HAVE HAD ONE PROBLEM AFTER THE NEXT. PLEASE BE ADVISED THAT ALL SERVICING IS COMPLETED AT THE LANCASTER MAZDA-SUBARU LOCATION WHERE I LIVE. SEVERAL COSMETIC PARTS WERE DEFECTIVE WHEN THE CAR WAS PURCHASED SUCH AS: THE TRUNK LATCH DID NOT FUNCTION, THE BACK SEAT WAS UNHOOKED, THE SEAT LEVER THAT MOVES THE SEAT IN HALF, THE CUP HOLDER DOES NOT FUNCTION PROPERLY, AND THE HEAD LIGHTS FOGGED UP. MECHANICAL FAILURE HAS ALSO OCCURRED. IT HAS HAD AN ODD NOISE IN THE ENGINE SINCE THE BEGINNING WHICH SUBARU CLAIMS IS NORMAL FOR THIS CAR BECAUSE IT IS A "RACECAR". THE STARTER SOMETIMES GRINDS WHEN ATTEMPTING TO START THE CAR, SUBARU COULD NOT DIAGNOSE THIS PROBLEM. THE LEFT REAR CHASSIS MAKES AN ODD NOISE WHEN ROLLING THAT SUBARU COULD NOT DIAGNOSE. IT HAS GOTTEN PROGRESSIVELY WORSE AND NOW WHEN YOU TURN THE VEHICLE IT MAKES A LOUD METAL AGAINST METAL SCREECH. AS OF 6/18/2004 THE ENGINE HAS BEGUN TO FAIL. WHEN THE RPMS REACH BETWEEN 4000-5000 THE CAR CUTS OUT PRIOR TO ACCELERATING AND A BURNING SMELL IS DETECTED. I SPOKE WITH THE ORIGINAL DEALERSHIP I BOUGHT THE CAR FROM AND THEY ACKNOWLEDGED THAT WHEN THIS CAR IS DRIVEN A LITTLE BIT HARDER THAN NORMAL THEY ARE NOTICING THAT SEVERAL OF THE IMPREZA WRX STI'S ARE BEING BROUGHT BACK IN WITH ENGINE FAILURE. THEY HAVE NOTED SEVERAL PROBLEMS SUCH AS TURBO BOG, OVERHEATING, POOR PERFORMANCE, AND THE CATALYTIC CONVERTERS BURNING UP. THERE IS OBVIOUSLY A DISTINCT PROBLEM WITH THIS OVER $30,000 AND I THINK A COMPLAINT SHOULD BE FILED AGAINST SUBARU. WHEN IT IS OUT OF WARRANTY AND IT BREAKS, AS IT WILL, IT WILL JUST SIT IN A GARAGE BECAUSE I CANNOT AFFORD TO FIX A CAR THAT IS MANUFACTURED POORLY. SUBARU HAS ADVISED THAT THIS CAR IS A RACE CAR AND IT IS FAR FROM THAT. THEY SHOULD BE HELD RESPONSIBLE FOR ALL PROBLEMS ARISING FROM THIS CAR SINCE THEY OBVIOUSLY MANUFACTURED A POORLY MADE VEHICLE.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
MOVING AT CONSTANT 45 MPH BEHIND A MINIVAN DURING THE LATE AFTERNOON SMALL ROCK STRUCK THE WINDSHIELD (UPPER CORNER/PASSENGER SIDE) WITH VERY LITTLE FORCE AND RESULTED IN AN 8 INCH CRACK.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I BOUGHT A 2004 SUBARU IMPREZA WRX STI IN JULY 2003 FROM BOB BAKER SUBARU IN EL CAJON, CALIFORNIA AND EVER SINCE THEN I HAVE HAD ONE PROBLEM AFTER THE NEXT. PLEASE BE ADVISED THAT ALL SERVICING IS COMPLETED AT THE LANCASTER MAZDA-SUBARU LOCATION WHERE I LIVE. SEVERAL COSMETIC PARTS WERE DEFECTIVE WHEN THE CAR WAS PURCHASED SUCH AS: THE TRUNK LATCH DID NOT FUNCTION, THE BACK SEAT WAS UNHOOKED, THE SEAT LEVER THAT MOVES THE SEAT IN HALF, THE CUP HOLDER DOES NOT FUNCTION PROPERLY, AND THE HEAD LIGHTS FOGGED UP. MECHANICAL FAILURE HAS ALSO OCCURRED. IT HAS HAD AN ODD NOISE IN THE ENGINE SINCE THE BEGINNING WHICH SUBARU CLAIMS IS NORMAL FOR THIS CAR BECAUSE IT IS A "RACECAR". THE STARTER SOMETIMES GRINDS WHEN ATTEMPTING TO START THE CAR, SUBARU COULD NOT DIAGNOSE THIS PROBLEM. THE LEFT REAR CHASSIS MAKES AN ODD NOISE WHEN ROLLING THAT SUBARU COULD NOT DIAGNOSE. IT HAS GOTTEN PROGRESSIVELY WORSE AND NOW WHEN YOU TURN THE VEHICLE IT MAKES A LOUD METAL AGAINST METAL SCREECH. AS OF 6/18/2004 THE ENGINE HAS BEGUN TO FAIL. WHEN THE RPMS REACH BETWEEN 4000-5000 THE CAR CUTS OUT PRIOR TO ACCELERATING AND A BURNING SMELL IS DETECTED. I SPOKE WITH THE ORIGINAL DEALERSHIP I BOUGHT THE CAR FROM AND THEY ACKNOWLEDGED THAT WHEN THIS CAR IS DRIVEN A LITTLE BIT HARDER THAN NORMAL THEY ARE NOTICING THAT SEVERAL OF THE IMPREZA WRX STI'S ARE BEING BROUGHT BACK IN WITH ENGINE FAILURE. THEY HAVE NOTED SEVERAL PROBLEMS SUCH AS TURBO BOG, OVERHEATING, POOR PERFORMANCE, AND THE CATALYTIC CONVERTERS BURNING UP. THERE IS OBVIOUSLY A DISTINCT PROBLEM WITH THIS OVER $30,000 AND I THINK A COMPLAINT SHOULD BE FILED AGAINST SUBARU. WHEN IT IS OUT OF WARRANTY AND IT BREAKS, AS IT WILL, IT WILL JUST SIT IN A GARAGE BECAUSE I CANNOT AFFORD TO FIX A CAR THAT IS MANUFACTURED POORLY. SUBARU HAS ADVISED THAT THIS CAR IS A RACE CAR AND IT IS FAR FROM THAT. THEY SHOULD BE HELD RESPONSIBLE FOR ALL PROBLEMS ARISING FROM THIS CAR SINCE THEY OBVIOUSLY MANUFACTURED A POORLY MADE VEHICLE.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
REGARDING NHTSA RECALL NO. 11V-464, UPON RECEIPT OF NOTIFICATION, I CONTACTED A LOCAL DEALER WHO REFUSED TO MAKE THE REQUIRED APPOINTMENT FOR INSPECTION OF THE VEHICLE. I WAS INFORMED THAT THERE ARE TOO MANY VEHICLES TO BE INSPECTED AT THIS TIME FOR AN APPOINTMENT TO MADE, AND THAT WE WOULD RECEIVE A TELEPHONE CALL AT AN UNSPECIFIED TIME IN THE FUTURE WHICH WOULD THEN PERMIT US TO MAKE AN APPOINTMENT. SINCE THE DEFECT, IF THERE IS A DEFECT IN THIS VEHICLE, CAN CAUSE SUDDEN LOSS OF CONTROL OF THE VEHICLE WITHOUT WARNING, I AM DEEPLY CONCERNED BY THE INABILITY AND UNWILLINGNESS OF THE DEALER TO MAKE AN APPOINTMENT TO INSPECT THIS VEHICLE. WHAT IS THE POINT OF ISSUING RECALL NOTICES AND A PROCEDURE IN WHICH VEHICLES ARE TO BE INSPECTED WHEN THE DEALER REFUSES TO MAKE AN APPOINTMENT TO INSPECT THE VEHICLE? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .