2014 Subaru Impreza Owner Complaints

Cabin blower fan stopped working. Faint burned plastic smell. Starting with the blower motor, I worked backwards. The Blower Motor Resistor showed significant wear, which I replaced. After checking or replacing all other components, I realized that it was likely the AC Control Unit. I took it out and the electrical issue is so bad that the plug has melted to the harness. I found plenty of online videos and forums which helped me diagnose the problem in my own car. This is a fire hazard, and considering how many other people have experienced this, I'm surprised there is no warning or a recall. There is already one other complaint in your database, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11745495

Incident

May 1, 2026

Vehicle Production Date: January 2014 Related Recall: Subaru WTM-73 / NHTSA ID 16V738 (revised July 11, 2017 as WTM-73R) Recall Coverage Production End Date: September 13, 2013 Mileage at First Incident (March 2024): 79,268 Mileage at Second Incident (February 2026): 92,325 The secondary air pump failed in March 2024 (79,268 miles) and again in February 2026 (92,325 miles) just 13,057 miles later. The February 24, 2026 failure produced smoke while parked among other vehicles and trees. A tow truck operator disconnected the pump to prevent a potential fire. Dealer did not replace relay alongside the pump, inconsistent with WTM-73 as revised by WTM-73R (July 11, 2017). The relay subsequently failed, requiring a separate visit. Components are unavailable for inspection. The problems were confirmed and repaired by an authorized Subaru dealership in Sterling, VA. Service records document both failures. For the February 2026 repair, the dealership mistakenly concluded the repair was under warranty and completed it as such - then later tried to backtrack and make me pay. The March 2026 return visit confirmed blown fuses and a failed relay due to incomplete initial repair, which the dealership also made me pay, but later reimbursed me after I referenced the revised recall notice. March 4, 2024: P2444 diagnostic code and a hissing noise. Repair costs not reimbursed as the recall does not cover my vehicle's production date. February 13, 2026: a hissing noise was recorded February 14, 2026. Check Engine light; additional lights may have been present but cannot be confirmed with certainty, distracted by urgency of the situation. March 3, 2026: multiple warning lights illuminated within 2.3 miles after leaving dealership from having air pump repair: Check Engine, Sport Drive, and Cruise Control Recall WTM-73R covers vehicles through September 13, 2013, mine indicates January 2024. I request NHTSA extend coverage to vehicles produced through at least January 2014.

NHTSA ID

11729310

Incident

Feb 13, 2026

I am filing a complaint regarding a known issue with the CVT transmission in my 2014 Subaru Impreza, currently at approximately 80,000 miles. The CVT has started making a loud whining noise while driving. A licensed, independent repair shop diagnosed this as a likely early sign of internal CVT failure, advising that failure is imminent without repair or replacement. After researching the issue, I discovered that Subaru issued an extended warranty (WQA-86) specifically covering this known CVT defect. However, I was never notified of this extension or any service campaign. I learned about it only after experiencing symptoms and conducting my own research. By that time, the extended warranty had expired in February 2024 , only a few months before I began experiencing problems, despite my vehicle being well under the mileage limit for coverage. I maintain a service history with full documentation from licensed repair facilities. I submitted a goodwill assistance request to Subaru to cover the inspection and repair or replacement of the CVT based on this known defect and the professional assessment from my mechanic. Subaru denied the request solely because the extended warranty had expired by time, despite the fact that: I was never notified of the warranty extension or technical service bulletin (TSB). The issue is well documented and acknowledged by Subaru. My vehicle is still under the mileage limit. A qualified mechanic has confirmed early signs of failure. This is a serious safety concern, as CVT failure can lead to sudden loss of power or acceleration while driving. Subaru should be held accountable for notifying all affected owners about extended coverage related to known defects. I am requesting that Subaru be required to provide goodwill coverage or cost assistance for this repair, as the failure is directly related to a known manufacturer defect and the lack of notification prevented me from taking timely action.

NHTSA ID

11694910

Incident

Oct 7, 2025

The contact owns a 2014 Subaru Impreza. The contact stated while attempting to secure the front driver’s side seat belt, the locking mechanism failed to immediately lock. The contact stated that several attempts were needed before the seat belt locked as needed. The driver was also unable to immediately unlock the seat belt buckle from the locking mechanism. The cause of the failure was not yet determined. The manufacturer and local dealer was not notified of the failure. The failure mileage was 62,000. The VIN was not available.

NHTSA ID

11677019

Incident

Jul 22, 2025

Mileage

62,000 mi

I was driving in my car had lost of power n started to make a noise n ALLL that so eather valve spring broke then messed up rod bearings n now to the point I can't drive my vehicle is like to know what to do next

NHTSA ID

11663055

Incident

Feb 10, 2023

Unknown

NHTSA ID

11662436

Incident

Sep 9, 2021

When I put my vehicle into park and try to remove the key, it becomes stuck in the vehicle every time due to a failing park position switch. This is a known issue to Subaru and should warrant a recall.

NHTSA ID

11643755

Incident

Feb 5, 2025

The contact owns a 2014 Subaru Impreza. The contact stated that while the vehicle was parked and running, the doors automatically locked with her children inside the vehicle. The contact stated that the spare key failed to unlock the doors. The contact sought assistance from a locksmith to unlock the vehicle. Additionally, the front bumper had detached. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 190,417.

NHTSA ID

11643603

Incident

Feb 17, 2025

Mileage

190,417 mi

Two Lug studs broke on opposite wheels from torque issues caused when rotating tires. Based on speaking with both the dealer and the tire shop, they said this is a common issue with Subaru's. Fortunately this happened while the tires were being replaced and not while driving. Had 2 of the lug studs broken on the same tire and I had not been aware, this could cause safety issues for both myself and other drivers.

NHTSA ID

11631878

Incident

Dec 20, 2024

After driving for about an hour stopped a light and accelerated to proceed and drivers side air bag exploded. Subaru states it was my fault because “dirt” got in the system. Refused to cover replacement or rental car. Minor hand injury.

NHTSA ID

11619259

Incident

Aug 28, 2024

Key won't completely shut off car of come out of ignition.

NHTSA ID

11580532

Incident

Mar 18, 2024

The hood latch opens while driving.

NHTSA ID

11554492

Incident

Nov 1, 2023

To whom this may concern, My name is [XXX] . I purchased my 2014 Subaru on December 13th, 2013. My car has 57,000 miles on it. It has loss of acceleration when entering a freeway. I push on the gas pedal harder and harder to try to get my car to obtain 60 mph. The car does not respond until minutes go by. The CVT transmission was replaced in June 2022. The car has not performed any better after the transmission replacement. I am the original owner of my car. Initially, my car performed very well, quick response to acceleration for the first 35-40 thousand miles. Then, it began to have lack of acceleration. The transmission was replaced by Subaru of America in June 2022 at around 48,000 miles. I brought my car to Elk Grove Subaru approximately 4 times since the transmission was replaced, each time I paid for their hourly diagnostic fee; between $165.00 to $195.00. Each time the service advisor said they found nothing wrong with my car. I took my car to two independent mechanics (One of them is a transmission repair shop) they each stated in writing that my transmission is slipping and has loss of power. I feel unsafe driving my car on the street as if shakes, shudders and jerks. I do not want to be a statistic in an accident on the freeway due to the lack of power trying to obtain speed while entering freeway and trying to keep my vehicle speed at a speed of barely 60 mph. My vehicle is still within the extended CVT warranty. I feel that the Subaru dealership is purposely avoiding acknowledgement of the failing transmission. Subaru is a big corporation. Many Subaru owners believe there needs to be an actual recall on their Subaru CVT transmissions. I do not feel safe driving my car. With 57,000 miles on a vehicle that's a potential safety hazard, Subaru needs to take more responsibility for their vehicles as people's lives are much more precious than their profit margins. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11549940

Incident

Aug 10, 2023

The transmission on my 2014 Subaru Impreza failed suddenly while I was driving about 70 mph in the middle lane of the interstate. My car began to decelerate rapidly, and I lost all ability to accelerate or even put my car in park. I was able to navigate to the side of the interstate and use the car's emergency brake to come to a stop. The event was extremely traumatic, and I have nightmares about losing control of my vehicle on that interstate with cars whizzing past me. I was stranded in a very remote area, barely making it onto the shoulder of the interstate, over an hour from my home and in a different state. During the three hours I waited for a tow on the side of I-5N, I discovered the many NHTSA bulletins issued regarding CVT transmission issues with the 2014 Impreza and the consequent extended warranty. Thus, I paid out of pocket to have my 2014 Impreza towed the thirty miles to the closest Subaru dealership, expecting the repair to be covered by the warranty. My car’s mileage is 71,612, and it is under 10 years old, falling within both requirements of the extended warranty. There had never been any indication of transmission trouble, and Subaru never contacted me to inform me of the known CVT transmission issues. No warning lamps, messages, or other symptoms ever appeared regarding the transmission. After inspecting my vehicle, the Subaru dealership verified a transmission issue, and claimed that the car was roughly 3 quarts low on CVT fluid. Despite NHTSA safety bulletins about known transmission fluid seepage issues in the 2014 Impreza, Subaru is trying to skirt responsibility for the known defect, and instead, they are claiming that it is the fault of a reputable independent mechanic stating that they *suspect* that since it was 3 quarts low because the independent shop did something wrong. However, records show otherwise. Subaru is not standing by its extended warranty and attempting to shirk responsibility for known CVT defects. Permission to inspect.

NHTSA ID

11538910

Incident

Jun 26, 2023

The front control arm bushings are failing. The RF link is broken to the suspension too.

NHTSA ID

11532982

Incident

Jun 9, 2023

While driving on the highway in Denver, the engine stalled - I later learned that a valve spring broke and went through the engine, destroying it. I lost all power - lost braking - but was able to steer the vehicle off to the side of the road. I subsequently learned that about 160,000 Subarus - the same vehicle year, the same model car, the same exact engine - have been recalled by Subaru. However, this car, which suffered the same exact problem was considering "outside the window" of the recall. If I had been on the freeway at a normal rate of speed this could have been a very dangerous accident. My concern is hundreds if not thousands of these cars are still on the road and Subaru is well aware of the problem.

NHTSA ID

11529164

Incident

May 12, 2023

One day my blower motor wouldn't turn on and my switch was actually stuck, unable to adjust at all. After checking all fuses and relays I pulled out the control panel and noticed significant electrical damage to both the switch itself and the wiring harness. This is a very dangerous fire hazard to myself and my family. I've done research and this IS NOT an isolated issue. There have actually been very many cases of the exact nature. There is even a service bulletin out for "HVAC blower fan inoperative" which includes my year make and model of vehicle. I feel if this isn't resolved on a large scale lives could be affected greatly or even lost. It is my recommendation this issue be moved to a national recall. I have included pictures of my own and also pictures from others with same issue as proof.

NHTSA ID

11525812

Incident

Jun 2, 2023

The Blower assembly in my car stopped working suddenly- When i looked into it, a short/electrical failure had happened that caused the wire harness and other components to melt inside the system. This appears to be a common failure similar Subaru cars, but the fact that the system can fail so significantly to burn/melt the connectors seems like a dangerous failure mode

NHTSA ID

11524486

Incident

May 19, 2023

My check engine light and other lights simultaneously lit up while driving 50 mph down the highway. The car started to “buck” slightly. I pulled over, let it cool a bit, checked the oil. Oil level and quality was fine. Took to a mechanic where I found the problem was with the CVT. This car has only 100,283 miles on it! It should not be having transmission problems. This is a defective system. Repairs are more than the car is worth. (Even though I’ve kept it in good shape).

NHTSA ID

11522675

Incident

Apr 24, 2023

The Vehicle is a Partial Zero Emissions Vehicle ; this has now started to cause the vehicle in warm/hot weather to trigger EVAP codes. This is not fixed by checking gas cap or replacing anything else. I have had the vehicle to the dealership where I was told they dont know why , but ignore it. However living in a state that has inspections every year for tags, this is not possible. This is a well know issue and you can find hundreds of examples online of other people that have had the same problem.

NHTSA ID

11520068

Incident

May 2, 2023

The contact owned a 2014 Subaru Impreza. The contact stated that while his wife was driving approximately 20 mph for unknown reasons, she veered off the road into a ditch, rolled over, and crashed into a tree. There were no warning indicator lights illuminated. The air bags did not deploy. The vehicle was towed to an independent lot. The driver sustained injuries to her back, fractured vertebrae, and a cracked sternum and received medical attention. A police report was filed. There was no reported fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The vehicle was towed by the insurance company and deemed a total loss. The failure mileage was approximately 64,000.

NHTSA ID

11489320

Incident

Sep 20, 2022

Mileage

64,000 mi

Passenger airbag turned off while driving with an adult passenger in seat. Pull over and turn car off it will be on again. Will happen completely at random when driving, not that often but about once a week. Dealer told me it was probably water damage to the sensor and to replace the whole seat for over 1000$ . Never heard of another cars airbag sensor system breaking or becoming u reliable if it gets wet....because car seats get wet all the time. And if I replace it it will get wet again. If someone sits on seat who is even the least bit sweaty it will turn itself off. But also will turn off when there is just a normal (non sweaty or wet ) adult person riding in seat, while in the middle of driving! It's extremely unsafe and if this is the design plan extremely unfair and ridiculous for the consumer.

NHTSA ID

11485743

Incident

May 1, 2021

The contact owns a 2014 Subaru Impreza. The contact stated that after parking the vehicle in the driveway, the vehicle failed to restart after thirty minutes. There were no warning lights illuminated. The contact stated that the failure was due to the pump assembly and noticed that the connector was difficult to remove and had melted. The vehicle was towed to the local dealer where it was diagnosed there was an open circuit in the assembly. The vehicle was not diagnosed. The manufacturer was notified and offered a discount on the cost of the repair. The failure mileage was approximately 81,000. RECOMMENDED TO REPLACE THE FUEL PUMP ASSEMBLY. FOUND OPEN CIRCUIT INTERNAL TO THE FUEL PUMP CAUSING OVERHEAT MELTING THE CONNECTOR ON THE FUEL ASSEMBLY TOP HAT WHICH CAUSED LOSE PRESSURE IN FUEL SYSTEM. PART NUMBER 42021AG010, Case # [XXX]-[XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

NHTSA ID

11469345

Incident

May 15, 2022

Mileage

81,000 mi

The contact owns a 2014 Subaru Impreza. The contact stated while the vehicle was parked, the driver’s side air bag exploded without warning or impact. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was 105,000.

NHTSA ID

11458048

Incident

Jan 6, 2022

Mileage

105,000 mi

While under warranty, took my vehicle to a subaru dealership as I was having problems with the check engine light coming up and having no power. I was told they couldn’t replicate the problem. I drove home and on my way home my motor failed and wouldn’t start.

NHTSA ID

11455786

Incident

Sep 19, 2019