2018 Subaru Impreza Exterior lighting Problems

On 8/9/24 I was involved in a fender bender minor collision with a parked car which damaged my right-hand headlamp assembly on my 2018 Subaru Impreza. On 8/23/24 I brought my car to Subaru of Ann Arbor to have Safety Recall WRG-22 NHTSA ID 22V-624 performed on it. Both headlamp assemblies were under recall by Subaru. I was told by the service manager that the right hand and left hand headlamp assembly replacement procedure could not be performed free of charge, as promised by Subaru, because the front bumper was damaged (due to the accident), and Subaru could not remove and replace it in order to accomplish either headlamp replacement. On 9/9/24 I brought my car to Heritage Collision Center for a repair estimate on my damaged right hand front fender. (See Picture 1) I told Heritage Collision that the right hand headlamp assembly was under recall and Subaru was going to replace it free of charge. During the time of repair, I asked Heritage if I could take a picture of the damaged and recalled right hand headlamp assembly (See Picture 2). Upon reviewing my final bill of repair from Heritage Collision, I saw that Subaru had charged the MSRP of $319.95 to replace the recalled right hand headlamp assembly after promising to replace the recalled headlamp assembly for free. Subaru owes me $319.95 for my replacement of the recalled headlamp assembly. (See Picture 3)

NHTSA ID

11627106

Incident

Aug 9, 2024

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11610545

Incident

Aug 23, 2024

The headlights on my vehicle are incredibly dim. Subaru issued a recall about this in August 2022 and I have been constantly asking my local dealerships and Subaru of America to get this address. They have repeatedly told me I will be receiving a letter in the mail when they have the parts to fix the issues. It has almost been 2 years and Subaru still doesn't have the parts... I'm not sure what to do at this point other than submit a complaint as they seem like they have no interest in addressing this recall.

NHTSA ID

11596940

Incident

Aug 31, 2022

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11594344

Incident

Jun 14, 2024

My wife's 2018 Impreza premium has had an open recall on it since August 0f 2022. It has been almost 2 years now. The recall, 22V624000 is a serious safety concern since it's about the car's headlights not functioning properly. Even with no obvious symptoms, I'm terrified for my wife to drive in the dark. Just last year I saw headlight assemblies for her model available for sale on Subaru's OEM website....so I'm not understanding why there's no remedy still.

NHTSA ID

11593813

Incident

Aug 1, 2022

A RECALL WAS ISSUED ON THE LEFT AND RIGHT HEADLIGHT REFLECTORS ON AUGUST 12, 2022. NHTSA RECALL# 22V624000, MANUFACTURER RECALL # WRG622. TO DATE THE MANUFACTURER HAS OFFERED NO RESOLUTION TO THIS RECALL. AS IT HAS BEEN NEARLY TWO YEARS SINCE THE RECALL WAS ISSUED I FEEL THE MANUFACTURER HAS BEEN NEGLIGENT IN ADDRESSING THIS ISSUE. I BELIEVE THAT IT IS TIME THAT THE NHTSA CONTACT THE MANUFACTURER AND INSIST THAT THIS PROBLEM BE REMEDIED. THE HEADLIGHTS ARE A VITAL SAFETY COMPONENT AND DEFECTS SHOULD BE REMEDIED.

NHTSA ID

11592392

Incident

Mar 28, 2018

The headlight reflectors on both the left and right front sides of the car aren't effectively reflecting light, which compromises visibility for other road users and jeopardizes nighttime driving. Moreover, both front halogen low beam reflectors fail to adequately light up the road for the driver, significantly reducing visibility. It's a genuine safety concern, and this recall was issued on August 12, 2022. Are Subaru cars safe when they don't address recalls?

NHTSA ID

11590719

Incident

May 24, 2024

2017-2019 model year Impreza vehicles, which may contain non-compliant headlamp assemblies. It has been almost 2 years with no solution to this problem. it is stated that the dealership will replace the recalled headlights, but they are doing nothing. No timeline on a solution is given and risk only increases as the car gets older. i just want what i paid for a safe vehicle that works.

NHTSA ID

11590255

Incident

Aug 12, 2022

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11581371

Incident

Apr 5, 2024

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

NHTSA ID

11581130

Incident

Apr 4, 2024

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11577579

Incident

Oct 1, 2022

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: [XXX] (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The dealer was located in Canada and had stated they would be able to complete the remedy once there was a remedy available. The manufacturer was made aware of the issue and it was confirmed that the remedy could be completed at the dealer however the remedy was not available to provide. The contact had not experienced a failure. VIN tool confirms parts not available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11574941

Incident

Aug 12, 2022

Headlights Recall from 8/2022 still has no remedy available. NHTSA Recall Number22V624000

NHTSA ID

11569799

Incident

Aug 12, 2022

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Curry Subaru Service (3040 E Main St, Cortlandt, NY 10567) and was informed that the parts were on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11569517

Incident

Aug 10, 2022

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11567221

Incident

Jan 23, 2024

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11564358

Incident

Jan 9, 2024

A recall was issued for this vehicle about 17 months ago and a remedy is still unavailable. We find this to be unacceptable especially considering it is a safety hazard.

NHTSA ID

11564077

Incident

Jan 7, 2024

NOTIFYED 10/2022 OF SAFTY RECALL WRG-22 / NHTSA ID 22V-624 DEALER GRAND PRIX SUBARU 500 SOUTH BROADWAY HICKSVILLE New York 11801 CLAIMS NO INFO ON THIS RECALL. HAS NOT CALLED ME BACK.

NHTSA ID

11563949

Incident

Jan 6, 2024

Subaru Safety Recall WRG-22 is more than a year and a half old. I have checked status regularly. In October 2023, I attempted to contact Subaru and listened to music for 10 minutes. I also contact NHTSA and spoke with a young lady who was quite rude. This recall is not being handled in a timely manner by Subaru or NHTSA. This tool is the only one I could find to report the delay. "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA."

NHTSA ID

11563018

Incident

Oct 1, 2022

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11561438

Incident

Aug 12, 2022

Received recall notice 10/22 and still have not received a phone call to have it repaired. I have called the dealer and they said they are starting with the older cars first and I will receive a letter when I can bring it in. Per the recall notice it states "increasing the risk of a crash". I find this to be very concerning because my son drives this car.

NHTSA ID

11560645

Incident

Dec 18, 2023

When the car is turned on, all of the lights flicker nonstop to the point of moderately reducing line of sight. I am terrified the headlights are going to just quit altogether. The car also “shimmys” in time with the flickering lights. It appears to get worse when accelerating as well. Also it has been over 2 years since the headlight recall for this model. The dealership keeps saying, we don’t have the parts or just ignoring my requests altogether.

NHTSA ID

11559364

Incident

Jun 1, 2023

I can't see far enough at night with the low beams on. I drive to work on coastal roads and have had several near misses. I have been to Tacoma Subaru twice to get this fixed. The first time one if the parts was broken then when I went again this morning I was told that the Subaru Corporation would not approve the work. It has been almost 16 months since the recall was issued and I think that's more than enough time to fix my car.

NHTSA ID

11557347

Incident

Nov 26, 2023

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11557298

Incident

Aug 12, 2023

The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11555682

Incident

Nov 17, 2023