2004 Subaru Legacy Problems

I KEEP RECEIVING SAFETY RECALL LETTERS ABOUT THE AIRBAG IN THIS VEHICLE. THIS VEHICLE HAS BEEN SCRAPPED SINCE JULY 2017. I COULD NO LONGER GET IT TO PASS EMISSIONS. I HAVE SINCE THEN CALLED THE NUMBER ON THE LETTERS SEVERAL TIMES TO REMOVE ME FROM THE NOTICE LIST BUT I KEEP RECEIVING THEM. I RECENTLY NOTICED THAT EVERY RECALL NOTICE HAS A DIFFERENT PHONE NUMBER ON IT AND IT APPEARS CALLS ARE GOING TO A DIFFERENT CALL CENTER EVERY TIME. I BELIEVE THAT THE US DOT AND NHTSA IS BEING RIPPED OFF BY WHOMEVER IS CONTRACTED TO SEND OUT THESE LETTERS. EVERY OPERATOR AT THE CALL CENTERS STATES THEY WILL UPDATE THEIR FILE AND REMOVE ME FROM THE LIST, BUT LIKE CLOCKWORK I STILL RECEIVE THE NOTICES.

TL* THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V000000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED THE DEALER (WEBSTER GROVES SUBARU LOCATED AT 7982 BIG BEND BLVD, WEBSTER GROVES, MO 63119 PHONE NUMBER: 314-968-5167) WHO WERE UNABLE TO VERIFY WHEN AND IF THEY WOULD BE RECEIVING THE PARTS FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR THE REMEDY. PARTS DISTRIBUTION DISCONNECT.

AT 26,469 miles the harmonic balancer separated into two pieces while driving causing sudden loss of power steering. I contacted Subaru for assistance with this know problem. They refused a free repair. I have been a Master ASE mechanic for over 25 years at a dealership and know repairs of this type are usually done in house under a goodwill policy, otherwise swept under the rug so there is no recall. I went to the local dealer here and the tech there said he use to do the repair almost everyday. the same thing happened to my housemates at some time and he doesn't remember the details. This is a serious problem and there should be a recall as it could result in death given the circumstances the driver is driving in.

TAKATA INFLATORS;THE AIR BAG WARNING LIGHT HAS BEEN FLASHING ON &OFF &NOW IT'S ON ALL THE TIME , THE BAG WAS SUPPOSED TO HAVE BEEN CHANGED BY THE DEALERSHIP ON JAN. 19 2017 @ NORTHPARK SUBARU HERE IN SAN ANTONIO TX.,HOW CAN I VERIFY THAT THE BAG WAS INDEED REPLACED & WHY DID THE AIRBAG LIGHT STARTED TO FLASH AFTER THE BAG WAS REPLACED A SHORT TIME AFTERWARDS , NOT ALL THE TIME , BUT EVERY NOW & THEN & NOW IT'S ON ALL THE TIME ? IS IT SAFE TO DRIVE & HOW CAN I CONFIRM THAT THE RECALL WAS INDEED PREFORMED ? WHEN I PICKED UP MY CAR ,TO ME IT LOOKED LIKE IT HAD'NT BEEN TOUCHED ,TO BE HONEST , BUT I DID'NT QUESTION IT @ THE TIME , AM I WRONG TO THINK THAT ? ANY WAY I WAS NOT TOLD WHICH BAGS WERE REPLACED , DRIVER SIDE OR PASS SIDE OR BOTH , I DON'T KNOW , CAN YOU HELP ???

A smell of gas was present in the passenger area. I took it to my mechanic. He said the Damper Fuel Assembly (Part # 42086AE040) was leaking. It is a high pressure gas hose. Subaru no longer makes the part, making the car valueless. We tried junkyards, etc, but that part seems to be leaking on all. It is dangerous. I can drive it, perhaps, but the gas smell is in the body of the car. Subaru said it's "unfortunate" that the car that was worth $6-7,000 last week is worth nothing. Unless I want to drive it unsafely.

IN COLD WEATHER, BELOW APPROX 35F, FUEL VALVES SHRINK, AS CONFIRMED VIA CONVERSATION WITH [XXX] TEAM SUBARU SERVICE MANAGER [XXX] ON A JANUARY 2, 2017 PHONE CALL. AS REPORTED TO SUBARU, CONDITION CAUSES THE FOLLOWING: 1. WHEN PARKED, NORMALLY IN GARAGE: GAS FUMES WILL FILL THE SPACE, PERMEATE HOUSE TO A POINT THEY OVERWHELM THE INHABITANT OF NEAREST BEDROOM. 2. WHEN IDLING AT STARTUP: CAR CABIN FILLS WITH FUMES TO AN INTOXICATING LEVEL. NORMAL REMEDY TO OPEN WINDOWS. 3. DRIVING: IF OUTSIDE TEMPERATURE IS WARM ENOUGH, FUEL VALVES MAY RETURN TO A NORMAL SIZE AND HALT THE FLOW OF FUMES. NORMALLY TAKES AT LEAST 40 MINUTES OF OPERATION TO ACHIEVE THIS. NORMAL REMEDY TO DRIVE WITH WINDOWS OPEN. THE SITUATION OCCURS REGARDLESS OF FAN OPERATION. ATTEMPTS TO REMEDY HAVE INCLUDED TIGHTENING CLAMPS ON FUEL LINES ON OWN AND VIA A MECHANIC. THERE IS AN EXISTING RECALL ON THIS MODEL, WWO-98, WHICH SEEMS RELATED TO THE ISSUE AT HAND. SUBARU HAS DECLINED TO INCLUDE NEW VIN BEYOND ORIGINAL IN THIS NOTICE. THE ISSUE FIRST PRESENTED IN DECEMBER 2014, REPEATED DURING COLD SPELLS EACH WINTER SINCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE DECELERATED INDEPENDENTLY. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AS THE CRUISE CONTROL WARNING LIGHT BEGAN FLASHING. IN ADDITION, THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE THROTTLE POSITION SENSOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED SIX TIMES. THE THROTTLE WAS REPLACED TWICE. THE ELECTRONIC CONTROL MODULE WAS REPLACED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE CONSUMER STATED THE THROTTLE CEASED TO FUNCTION NORMALLY AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE, WOULD THEN SLOW DOWN IMMEDIATELY AND WOULD ONLY MOVE AT A SPEED OF APPROXIMATELY 10 MPH. THE CONSUMER STATED HE LEARNED IF HE CAME TO A FULL STOP AND RESTARTED THE VEHICLE THREE OR FOUR TIMES, THE THROTTLE WOULD RE-ENGAGE AND HE WOULD BE ABLE TO RESUME NORMAL SPEED, SOMETIMES FOR SOME DISTANCE , AND OTHER TIMES FOR ONLY A SHORT DISTANCE BEFORE IT FAILED AGAIN. WHEN THE VEHICLE'S ELECTRONIC CONTROL MODULE WAS CHECKED BY A MECHANIC, IT SHOWED A CODE P2138. IT APPEARED THAT THE ENGINE COMPUTER UNIT WAS INVOLVED BECAUSE WHEN IT REST THE THROTTLE WORKED AGAIN, BRIEFLY. THE MECHANIC RESET AND IT RAN NORMALLY FOR THREE DAYS BEFORE FAILING. UPDATED 05/16/13

SUDDEN DECELERATION. OCCURRED AT COMPLETE STANDSTILL, 25MPH AND 65MPH, SPEED APPEARS NOT TO BE A FACTOR. CHECK ENGINE LIGHT COMES ON AND CRUISE CONTROL QUITS AND CRUISE LIGHT BLINKS AND ENGINE DEFAULTS TO 1500RPM, ALL HAPPENS SIMULTANEOUSLY, ERGO NO WARNING. COMPLETE LOSS OF GAS PEDAL CONTROL. INTERMITTENT PROBLEM. CAN HAPPEN A FEW TIMES A DAY OR NOTHING FOR A WEEK. TENDS TO HAPPEN MORE FROM A COLD ENGINE START AND WITHIN 3 MILES OF THEE START. VERY DANGEROUS IF ON FREEWAY, ESPECIALLY IN FAST LANE AND PULLING OUT ONTO STREET, ETC. *TR

TL* THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 45 MPH, THE DRIVER ATTEMPTED TO DEPRESS THE BRAKE PADDLE WHICH WENT TO THE FLOOR WHILE THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT DEPRESSED THE PARKING BRAKE TO COME TO A COMPLETE STOP HOWEVER, THE BRAKE FRACTURED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AT LOW SPEED TO THE RESIDENCE. THE CONTACT GOT OUT THE VEHICLE AND NOTICE BRAKE FUEL LEAKING ON THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE BRAKE LINE WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

DT: 04/30/05 PROBLEM BEGAN. AT LOW SPEEDS, THE BRAKES WERE NOT RESPONDING AND CAUSED EXTENDED STOPPING DISTANCE AND THE STEERING FELT OUT OF CONTROL. AN ACCIDENT OCCURRED ON 05/07/05. AT 35 MPH COMING AROUND A CURVE ON A RAINY DAY, THE CONSUMER TRIED TO SLOW DOWN, BUT BRAKES LOCKED, AND THE CONSUMER SLID WITH NO STEERING ABILITY. THE CONSUMER COULDN'T KEEP THE CAR ON THE ROAD. SHE WENT OFF THE ROAD AND HEAD ON COLLISION WITH A TREE OCCURRED. TOTAL LOSS OF VEHICLE. SLIGHT INJURIES TO DRIVER, NO OTHER CARS INVOLVED. *JB

TRANSMISSION FAILURE. *AK

WHILE DRIVING VEHICLE AT LOW SPEEDS ENGINE IDLES , CAUSING THE DRIVER TO PUT THE VEHICLE IN NEUTRAL. *AK SUDDEN RANDOM ENGINE SURGE WHILE GOING FROM PARK TO DRIVE. ENGINE SURGE HAPPENED 6 TIMES ALREADY, 4 OF WHICH HAPPENED IN A WEEK. *LA

WHILE DRIVING.THERE WAS A COLLISION CONSUMER'S VEHICLE WAS HIT ON DRIVERS SIDE. THE OTHER DRIVER WAS DRIVING AT 35-40 MPH. CONSUMER'S SEAT BELT CAME UNDONE. THERE WERE NO INJURIES.*AK

SUBFRAME CORROSION

THE TREAD OF THIS TIRE SEPARATED FROM THE TIRE WHILE DRIVING. THE TIRE HAD APPROXIMATELY 45,000 MILES OF USE. THE TREAD WARRANTY WAS FOR 60,000 MILES. THE RETAILER WOULD NOT TAKE CORRECTIVE ACTION. I WAS TOLD THAT CONTINENTAL WOULD NOT DO ANYTHING BECAUSE THE TREAD WAS WORN, DESPITE THE FACT THAT I HAD 15,000 MILES LEFT ON THE TREAD WARRANTY. THE RETAILER ALSO INFORMED ME THAT THEY NO LONGER CARRIED THIS TIRE. *TR

SUDDEN DECELERATION. OCCURRED AT COMPLETE STANDSTILL, 25MPH AND 65MPH, SPEED APPEARS NOT TO BE A FACTOR. CHECK ENGINE LIGHT COMES ON AND CRUISE CONTROL QUITS AND CRUISE LIGHT BLINKS AND ENGINE DEFAULTS TO 1500RPM, ALL HAPPENS SIMULTANEOUSLY, ERGO NO WARNING. COMPLETE LOSS OF GAS PEDAL CONTROL. INTERMITTENT PROBLEM. CAN HAPPEN A FEW TIMES A DAY OR NOTHING FOR A WEEK. TENDS TO HAPPEN MORE FROM A COLD ENGINE START AND WITHIN 3 MILES OF THEE START. VERY DANGEROUS IF ON FREEWAY, ESPECIALLY IN FAST LANE AND PULLING OUT ONTO STREET, ETC. *TR

2004 SUBARU LEGACY EXPERIENCING PROBLEMS WITH ANTI-LOCK BRAKE SYSTEM.*MR THE CONSUMER STATED THE ABS LOCKED UP THE BRAKES/WHEELS AND CAUSED THE VEHICLE TO SLIDE AND THE CONSUMER WAS UNABLE TO STEER THE VEHICLE. THE REAR DEFROSTER WAS INOPERATIVE *JB

HOOD LATCH FAILURE ON HIGHWAY. FLEW UP AND BROKE WINDSHIELD. SAME THING HAPPENED TO OUR 2007 SUBARU LEGACY EXACTLY A WEEK AFTER. WINDSHIELDS AND HOODS NEED TO BE REPLACED. THE LATCH IS LIKE A TOY, NOT STURDY AT ALL. CONTACT ME ASAP FOR PHOTOS [XXX] COULDN'T GET THE PHOTOS TO LOAD INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).