2011 Subaru Legacy Problems

An issue has surfaced with my car that it turns off while driving. Obviously this is a serious safety hazard and likely to result in an accident. Now that it has happened, it is continuing and frequently happening. I reached out to Subaru as I saw there was a recall for my car's make and model that is causing the same issue. The issue is listed as NHTSA CAMPAIGN ID: 19V297000, described as "The engine turning off unexpectedly can increase the risk of a crash. " and affecting many Subarus, including the 2011 legacy. I believe my car is impacted given the behavior it is exhibiting. When I reached out to Subaru, they dismissed it saying it did not apply to my car and they were not willing to investigate. I believe this poses a grave risk to many people given that it will cause an accident and the severity of the defect.

The week after purchase: The car shuts off when braking and needs to be put into park to be started again. Also the check engine light came on and I wonder if it has electrical issues.

An issue has surfaced with my car that it turns off while driving. Obviously this is a serious safety hazard and likely to result in an accident. Now that it has happened, it is continuing and frequently happening. I reached out to Subaru as I saw there was a recall for my car's make and model that is causing the same issue. The issue is listed as NHTSA CAMPAIGN ID: 19V297000, described as "The engine turning off unexpectedly can increase the risk of a crash. " and affecting many Subarus, including the 2011 legacy. I believe my car is impacted given the behavior it is exhibiting. When I reached out to Subaru, they dismissed it saying it did not apply to my car and they were not willing to investigate. I believe this poses a grave risk to many people given that it will cause an accident and the severity of the defect.

TL* THE CONTACT CALLED ON BEHALF OF HER DAUGHTER WHO OWNS A 2011 SUBARU LEGACY. THE CONTACT STATED THAT THE VEHICLE SPUTTERED WHILE SLOWING DOWN TO COME TO A COMPLETE STOP. THE VEHICLE LOSS MOTIVE POWER BEFORE COMING TO A STOP. THE VEHICLE WAS RESTARTED. THE CONTACT TOOK THE VEHICLE TO FIRST TEAM SUBARU NORFOLK (6633 E VIRGINIA BEACH BLVD, NORFOLK, VA 23502, (877) 274-7828) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MECHANIC SUGGESTED THAT FUEL ADDITIVE SHOULD BE ADDED TO THE FUEL TO PROVIDE A TEMPORARY FIX. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2011 SUBARU LEGACY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE PASSENGER SEAT BELT WARNING LIGHT WAS FLASHING. THE VEHICLE WAS TAKEN TO BURLINGTON SUBARU (351 SHELBURNE RD, BURLINGTON, VT 05401, (802)448-3880) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO COVER A PORTION OF THE COST FOR THE REPAIRS. THE FAILURE MILEAGE WAS 78,000.

I HAVE OWNED MY LEGACY SINCE '14 AND MY BROTHER OWNED IT BEFORE THAT. HE RARELY HAD PASSENGERS RIDE WITH HIM AND SINCE I'VE OWNED IT THE FEW PASSENGERS I'VE HAD HAVE ALWAYS BEEN HEAVIER THAN ME. (I USUALLY DID ALL THE DRIVING). ABOUT A YEAR AND A HALF AGO, I TOOK A ROAD TRIP WITH A FRIEND AND HE DID MOST OF THE DRIVING. WE STARTED NOTICING THAT WHEN I WAS IN THE PASSENGER SEAT THE AIRBAG LIGHT FOR THE PASSENGER SIDE WOULD SAY OFF. I TRIED ADJUSTING MY SEAT AND CHANGING POSITIONS AND OCCASIONALLY I COULD GET IT TO TURN BACK ON. WE SWITCHED SEATS AND IT IMMEDIATELY WORKED FOR HIM. I AM 5' 9" AND WAS ABOUT 150 # AT THE TIME. HE IS 5'8" AND ABOUT 165. I TOOK IT IN TO THE LOCAL DEALERSHIP AND THEY CONFIRMED SOMETHING WAS INDEED WRONG AND TOLD ME THAT I MUST HAVE SPILLED LIQUID ON THE SEAT THAT HAD RUINED THE SENSORS. THIS DIDN'T MAKE ANY SENSE TO ME BECAUSE WHILE I COULD NOT ACTIVATE THE SENSORS, THE DEALERSHIP EMPLOYEE BEING HEAVIER THAN ME ACTIVATED IT IMMEDIATELY WHEN SITTING IN THE SEAT. MY BROTHER AND I ARE VERY PARTICULAR WITH OUR VEHICLES AND NO SUCH THING EVER OCCURRED. THEY TOLD ME IT WOULD COST A FEW THOUSAND DOLLARS TO FIX. I COULD NOT AFFORD THAT EXPENSE AND FIGURED THAT I WOULD JUST TRY TO LIVE WITH IT. FAST FORWARD TO RECENTLY WHEN I TOOK ANOTHER TRIP WITH A FRIEND AND THIS TIME I COULD NOT GET THE AIRBAG TO TURN ON NO MATTER WHERE OR HOW I SAT. I AM NOW DOWN TO ABOUT 135 # AND APPARENTLY THE SEAT DOESN'T RECOGNIZE THAT WEIGHT AS AN ADULT. I HAVE BEEN RESEARCHING WHAT TO DO FOR THIS PROBLEM BECAUSE, AS A FIRE FIGHTER, I HAVE SEEN WHAT HAPPENS WHEN AN AIRBAG DOES NOT DEPLOY IN A WRECK. I HAVE FOUND MANY FORUMS ONLINE WITH DOZ OF PEOPLE STATING THAT THEY HAVE THE SAME PROBLEM AND HAVE BEEN HAVING IT SINCE THE VEHICLE WAS NEW. THIS IS AN OBVIOUS MANUFACTURING ISSUE THAT HOPEFULLY HAS NOT COST ANY LIVES AND SOA NEEDS TO BE HELD ACCOUNTABLE FOR THEIR DISHONESTY.

The subframe rotted through broke as I was driving on Thruway. My mechanic confirmed it needs to be replaced and is very common in heavy winter states.

While turning the wheel to back out of a parking spot, we heard a loud clunking sound. From that point on, while braking there were loud clunking sounds and the car pulled to the right. We brought it to our mechanic and was informed the front sub frame/ engine cradle, was completey rusted out due to corrosion from the inside. There was a mounting bolt protruding through a hole in the subframe and the suspension components were loose and damaged. They provided a photo showing the large hole and mounting bolt protruding. We were told it was unsafe to drive. We have to replace the sub frame, control arms and sway bar links. The sub frame supports these components, the engine and other parts!

The week after purchase: The car shuts off when braking and needs to be put into park to be started again. Also the check engine light came on and I wonder if it has electrical issues.

WAS WARNED BY OTHER DRIVERS THAT MY TAIL LIGHTS WERE OUT SEVERAL TIMES. CLOCK AND SAVED RADIO STATIONS WENT OUT AND NOW BROUGHT THE CAR IN FOR YEARLY INSPECTION AND MAJOR OIL LEAK FROM GASKET. 16,000 MILES ON THIS CAR. NEVER HAVE I HAD SO MANY PROBLEMS.

The contact owns a 2011 Subaru Legacy. The contact stated that while starting the vehicle, the headlights failed to illuminate. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

WAS WARNED BY OTHER DRIVERS THAT MY TAIL LIGHTS WERE OUT SEVERAL TIMES. CLOCK AND SAVED RADIO STATIONS WENT OUT AND NOW BROUGHT THE CAR IN FOR YEARLY INSPECTION AND MAJOR OIL LEAK FROM GASKET. 16,000 MILES ON THIS CAR. NEVER HAVE I HAD SO MANY PROBLEMS.

Brakes failed due to a rusty brake line. Rear passenger side where theres a 4 way block 2 lines in 2 lines out. All 4 lines are rusted where they connect, one of the lines broke to cause a significant leak. This caused me to have very little brakes as the vehicle ran out of brake fluid. I can see brake fluid on the ground and diagnosed the issue myself. It seems as it is a common issue. The brake light did come on when the brake fluid was low enough, but at that point there was little to no brakes anyway because the leak was so consistent .

To Whom It May Concern: I am an owner of the Subaru 2011 Legacy AWD, VIN # [XXX], [XXX] at [XXX], Parker, Colorado, reaching out to you about a well-known and recognized toque converter issue described in the 2011 Subaru Legacy F4-2.5 L SOHC, Vehicle - Technical Service Bulletin applicability :2010-2012 MY Legacy Models equipped with CVT Transmission. I purchased my car after its previous owner with a salvage title due to an accident, however it turns out it has a torque converter issue which makes a car die every time I use a break when coming to a stop, described in the above Subaru Technical Service Bulletin. The Subaru of North America has a customer satisfaction program which allows me and similarly situated Subaru Legacy 2010-2012 owners to have this issue without Subaru qualifying it as a safety recall issue. Should this been qualified as a safety recall, my salvage title would be eligible for a free repair from the Subaru of North America, however since this is a frequently reported issue Subaru manufacturer is responsible for creating in the 2010-2012 Subaru Legacy F4-2.5 L vehicles, it allowed the Subaru of North America to use it as a basis for their refusal to repair my vehicle for free provided that the torque converter issue is their responsibility. I'd appreciate you reaching out to me with a possible options which may exist for me as an owner of the vehicle. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Front sub-frame rusted through. Local mechanic said unsafe to drive. Insurance will not cover claim because this is "prior issue" not accident related. Subaru dealership confirmed safety risk and will repair for >$3000.

TL* THE CONTACT OWNS A 2011 SUBARU LEGACY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THE HORN ACTIVATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE SYMPTOM WAS LIKE NHTSA CAMPAIGN NUMBER: 10V283000 (STEERING). THE VEHICLE WAS DRIVEN TO WEBSTER GROVES SUBARU (7982 BIG BEND BLVD, WEBSTER GROVES, MO 63119, (314) 476-9638) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING WHEEL ELECTRICAL CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.

TL* THE CONTACT CALLED ON BEHALF OF HER DAUGHTER WHO OWNS A 2011 SUBARU LEGACY. THE CONTACT STATED THAT THE VEHICLE SPUTTERED WHILE SLOWING DOWN TO COME TO A COMPLETE STOP. THE VEHICLE LOSS MOTIVE POWER BEFORE COMING TO A STOP. THE VEHICLE WAS RESTARTED. THE CONTACT TOOK THE VEHICLE TO FIRST TEAM SUBARU NORFOLK (6633 E VIRGINIA BEACH BLVD, NORFOLK, VA 23502, (877) 274-7828) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MECHANIC SUGGESTED THAT FUEL ADDITIVE SHOULD BE ADDED TO THE FUEL TO PROVIDE A TEMPORARY FIX. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

CHANGED OUT THE TIMING BELT AS PART OF RECOMMEND SERVICE BY SUBARU ONLY TO LEARN THAT THE HEAD GASKETS WERE LEAKING AND IT'S A KNOWN PROBLEM WITH ALL SUBARUS BUILT BEFORE 2013. SUBARU IS AWARE OF THE PROBLEM, AND HAS CREATED A CONDITIONER THAT IS ADDED TO THE COOLING SYSTEM AS A "BAND AID."

WHILE IN MOTION AT HIGHWAY SPEEDS AND WHEN ATTEMPTING TO UTILIZE THE COAST FUNCTION ON THE CRUISE CONTROL TO TEMPORARILY DISENGAGE ACCELERATION AND/OR SPEED CONTROL, THE SYSTEM FAILS TO STOP PROPULSION AND CONTINUES TO ACCELERATE AND/OR MAINTAIN EXISTING SPEED THEREBY CAUSING A SAFETY HAZARD.

I HAD A 2011 SUBARU LEGACY2.5;AT 1130 AM,I WAS PULLING INTO A PARKING SPACE AT A LOCAL CONVENIENCE STORE NEAR US THAT WE OFTEN GO TO,WHEN SUDDENLY ON TURNING RIGHT INTO THE SPACE I HEARD THE ENGINE "REV"AT A FAST SPEED EVEN THOUGH I HAD LIFTED MY FOOT FROM THE ACCELERATOR.(I USED TO DRIVE A MANUAL SHIFT,AND IT REMINDED ME OF THE SOUND AN ENGINE WOULD MAKE WHEN TRYING TO UPSHIFT TOO FAST BETWEEN GEARS)BEFORE I COULD REACT THE CAR SURGED FORWARD INTO THE SPACE,AND I WAS BARELY ABLE TO SLAM THE BRAKE BEFORE IT COVERED THE 6 TO 8 FEET AND HIT A GUARD POST,CRUMBLING THE FRONT END TO WHERE THE ENGINE IS BENT AND THE CAR A TOTAL LOSS. THE AIRBAGS DID NOT DEPLOY.(FORTUNATE,AS WHEN I RETURNED HOME I FOUND THE LETTER FROM SUBARU THAT MY CAR WAS PART OF THE TAKATA RECALL)INTERESTINGLY,THE ENGINE STILL STARTED AND THE CAR WAS DRIVE-ABLE ,DESPITE THE RADIATOR BEING CRACKED IN HALF(WE WERE ABLE TO PARK IT AFTER HAVING IT TOWED). I LOOKED UP THE SYMPTOMS I EXPERIENCED AND FEEL THAT THERE MAY HAVE BEEN ISSUES WITH THE ELECTRONIC THROTTLE CONTROL MECHANISM OR THE APP(WHICH SENSES THE POSITION OF THE ACCELERATOR ,AS I AM SURE YOU KNOW)MY CHECK ENGINE LIGHT NEVER WENT ON.THE CAR HAD ACTED AS IF IT HAD IDLING ISSUES A COUPLE OF TIMES BUT NOT WITH REGULARITY, AND IT HAD NEVER STALLED OR DISPLAYED ANY OTHER WARNING OF THIS. I HAD JUST DRIVEN THE CAR ABOUT 7 MILES BEFORE THIS HAPPENED. I WILL NEVER BUY ANOTHER SUBARU;I HAVE HAD OTHER CARS WITH TROUBLES IN THE PAST BUT THIS IS BY FAR THE MOST DANGEROUS.I AM JUST THANKING THE LORD THAT THE AIRBAGS DIDN'T DEPLOY AND WE WEREN'T CRUSHED(MY 17 YEAR OLD DAUGHTER WAS IN THE PASSENGER SEAT).AND,THE CAR ONLY HAD 24,350 MILES ON IT! PRACTICALLY NEW CONDITION!SAD,BECAUSE I REALLY LIKED THIS CAR.

While turning the wheel to back out of a parking spot, we heard a loud clunking sound. From that point on, while braking there were loud clunking sounds and the car pulled to the right. We brought it to our mechanic and was informed the front sub frame/ engine cradle, was completey rusted out due to corrosion from the inside. There was a mounting bolt protruding through a hole in the subframe and the suspension components were loose and damaged. They provided a photo showing the large hole and mounting bolt protruding. We were told it was unsafe to drive. We have to replace the sub frame, control arms and sway bar links. The sub frame supports these components, the engine and other parts!

The contact owns a 2011 Subaru Legacy. The contact stated that while driving 35 MPH and driving over a speed bump, there was an abnormal sound coming from underneath the vehicle. The vehicle was driven to an independent mechanic and the contact was informed that the subframe was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 14,000. The VIN was not available.

DRIVING ON NEWLY PAVED HIGHWAY AT 80MPH THE CAR STARTS TO SHAKE AND VIBRATE. AT LOWER SPEEDS THIS IS NOT AN ISSUE. *TR

AT HIGHWAY SPEEDS GOING AROUND TURNS STEERING IS VERY LOOSE, CAR TO WONDER AND NOT MAINTAIN TRACK CAUSING YOU TO JERK THE WHEEL TO CURRECT.. *TR

01/07/2016 SHORTLY AFTER TAKING THE FREEWAY EXIT WIFE NOTICED THE BATTERY LIGHT TURNED ON AND POWER STEERING GOT HEAVY. ALL OTHER WARNING LIGHT ON THE DASH STARTED TO FLICKER AS THE PASSENGER COMPARTMENT QUICKLY FILLED WITH SMOKE. SHE THEN PULLED OVER AND HAD JUST ENOUGH TIME TO GET BOTH KIDS OUT BEFORE THE ENTIRE CAR WAS ENGULFED IN FLAMES. FIRE ORIGINATED FROM UNDER THE HOOD OF HER 2011 SUBARU LEGACY 3.6R LIMITED. THE VEHICLE WAS A TOTAL LOSS.

TL* THE CONTACT OWNS A 2011 SUBARU LEGACY. WHILE IN PARK, THE WIPERS WERE ACTIVATED BUT FAILED TO FUNCTION. THE CONTACT REPLACED THE FUSE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V469000 (VISIBILITY). THE FAILURE MILEAGE WAS 96,577.

The contact owns a 2011 Subaru Legacy. The contact stated that while driving or coming to a complete stop, the driver's side front seat would inadvertently move back and forth. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The vehicle had previously been serviced for the front driver's side seat by the dealer. The manufacturer was made aware of the failure and informed the contact that the seat warranty had expired and that the contact needed to pay out of pocket for the repair. The failure mileage was approximately 77,000.

PASSENGER AIR BAG SENSOR INDICATOR LIGHT WILL INTERMITTENTLY SHOW INDICATOR AS OFF WITH OCCUPANT IN PASSENGER SEAT (WEIGHT APPROX. 110 POUNDS). PASSENGER REMOVES ALL WEIGHT FROM SEAT AND REAPPLIES WEIGHT IN SAME POSITION AND/OR RESET PROCEDURE DETAILED IN MANUAL PERFORMED AND SENSOR WILL USUALLY COME BACK ON. VEHICLE HAS VISITED AUTHORIZED REPAIR FACILITY ON THREE OCCASIONS REGARDING ISSUE AND FIRST TWO VISITS REPAIR ATTEMPT MADE IN FORM OF "RE-ZEROING WEIGHT SENSOR" (FIRST ATTEMPT) AND "PASSENGER OCCUPANT DETECTION SENSOR CALIBRATION PROCEDURE" (SECOND ATTEMPT). THIRD VISIT WAS TOLD BY SERVICE MANAGER THAT PART IS PERFORMING WITHIN SUBARU SPECIFICATIONS. CALLED SOA CUSTOMER SERVICE TODAY AND SPOKE TO SUPERVISOR WHO SAID PART WAS PERFORMING WITHIN SPECIFICATIONS (AND FEDERAL SAFETY SPECS) DUE TO AUTHORIZED FACILITY LAST STATING AS SUCH DESPITE STILL HAVING ISSUES. SUPERVISOR EXPLAINED SENSITIVITY AND NUANCES OF SYSTEM BUT WAS NOT TO MY SATISFACTION AS LIGHT WILL BE OFF AND THEN COME ON AFTER RESUMING SAME POSITION AFTER REMOVING AND REAPPLYING WEIGHT. TOLD SUPERVISOR THAT WAS UNSATISFACTORY THAT I WOULD SUBMIT COMPLAINT TO NHTSA AND POSSIBLY WRITE CONGRESS-PERSON FOR INVESTIGATION/HELP. WAS THEN TOLD ISSUE WOULD BE ESCALATED TO SENIOR REPRESENTATIVE WHO WOULD CONTACT ME NEXT DAY. *TR

VEHICLE STALLS WHEN COMING TO A STOP. IT STARTED OUT BEING SPORADIC, DIDN'T HAPPEN TOO OFTEN. THEN GRADUALLY THE STALLING HAPPENED MORE OFTEN UNTIL IT'S TO THE POINT WHERE IT STALLS ALMOST EVERY TIME IT IS DRIVEN. FOUND OUT IT IS A KNOWN PROBLEM OF THE TORQUE CONVERTER, WHICH CAN CAUSE METAL SHAVINGS TO GO INTO THE TRANSMISSION, WHICH COULD CAUSE THAT TO GO AS WELL. WITH CHILDREN IN THE CAR ON A REGULAR BASIS THIS IS TERRIFYING, WHAT IF SOMEONE HITS THE CAR DUE TO THE ENGINE STOPPING? SUBARU SAYS IT ISN'T COVERED UNDER EXTENDED WARRANTY BECAUSE OF THE MILEAGE IN THE CAR. IF IT'S A KNOWN ISSUE SHOULDN'T IT RECEIVE MORE CONCERN/CHECKUPS TO ENSURE THAT PART ISN'T FAILING?

TL* THE CONTACT OWNS A 2011 SUBARU LEGACY. WHILE DRIVING THE VEHICLE, THE CONTACT HAD TO APPLY THE BRAKES QUICKLY AND THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO HIS DESTINATION. SUBARU OF MUSKEGON (1878 E STERNBERG RD, MUSKEGON, MI 49444, (231) 799-2886) DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE DEALER STATED THAT THEY EXTENDED A WARRANTY IN 2018, BUT IT HAD EXPIRED. THE MANUFACTURER WAS CONTACTED AND STATED THE SAME THING AS THE DEALER. THE FAILURE MILEAGE WAS 140,000.

WHILE DRIVING ON A RURAL PAVED ROAD OUR CAR COULD NOT AVOID A POTHOLE DUE TO ONCOMING TRAFFIC. THE IMPACT OF THE POTHOLE WAS SEVERE, THE CAR ALMOST WRECKED. THE POTHOLE WAS NOT HUGE AND THE CAR WAS ONLY GOING 35 TO 40 MPH. AFTER PULLING TO THE SIDE OF THE ROAD TO DETERMINE DAMAGE, IT WAS DECIDED THERE WAS NONE AND WE CONTINUED WITH THE SHORT TRIP, AND THEN BACK HOME. THE FOLLOWING DAY WHILE DRIVING ON THE INTERSTATE, WE DISCOVERED THERE WAS A SEVERE SHIMMY IN THE DRIVE TRAIN. AFTER THE WEEKEND, WE TOOK THE CAR TO THE DEALER. ONCE INSPECTED, IT WAS DETERMINED THE CAR HAD TWO BENT RIMS ON THE SAME SIDE AS THE POTHOLE. I WAS TOLD THIS WAS THE NATURE OF LOW PROFILE TIRES. I REQUESTED A MEETING WITH A REPRESENTATIVE OF SUBARU. TWO WEEKS LATER, I HAD THAT MEETING. IN THE MEAN TIME, I TOOK THE CAR TO TWO DIFFERENT REPUTABLE TIRE SHOPS. BOTH OF WHICH HAVE TOLD ME THIS WILL ALWAYS BE AN ISSUE WITH LOW PROFILE TIRES AND PARTICULARLY THIS LEGACY AND THESE RIMS. EACH OF THE TWO SHOPS HAVE HAD NUMEROUS CUSTOMERS WHO HAVE HAD SIMILAR ISSUE, RELATED TO HAVING LOW PROFILE TIRES. AS IT HAS BEEN EXPLAINED TO ME, THERE IS NOT ENOUGH RUBBER BETWEEN THE RIM AND THE ROAD TO PREVENT THESE TYPES OF ISSUES FROM HAPPENING. THE TIRE ACTUALLY COLLAPSES AND SQUISHES DOWN COMPLETELY THIS ALLOWS THE RIM TO HIT THE ROAD. MY CONCERN IS THAT HAD MY WIFE BEEN DRIVING ON AND INTERSTATE HIGHWAY AT A HIGH RATE OF SPEED THIS COULD HAVE BEEN A SERIOUS OR FATAL ISSUE. AFTER MEETING WITH THE SUBARU REPRESENTATIVE, I ASKED WHY SUBARU DID NOT HAVE SOME SORT OF CUSTOMER NOTICE ABOUT THESE LOW PROFILE TIRES AND THE RISKS ASSOCIATED WITH THEM IN THE OWNERS MANUAL. IF THERE WERE CONSUMER AWARENESS OF THESE TIRES, I WOULD NOT HAVE BOUGHT THIS VEHICLE. MY CONCERN IS THAT THERE IS NO CONSUMER AWARENESS ON THIS MATTER AND ONE ONLY HAS TO WONDER HOW MANY ACCIDENTS HAVE BEEN OR WILL BE CAUSED BY THESE TIRES. *TR