RoadVitals

2016 Subaru Legacy Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Jun 16, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 146 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2016 Subaru Legacy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

Steering
Filed Jun 16, 2023

Steering did not return to neutral position after making a right turn, steering wanted to continue on right turn. I was able to pull it back to straight position with some needed force. I don't believe my wife would be able , after initial surprise, to steer back into lane of traffic. Result could have been an accident. I have not reproduced the problem at dealer or independent service facility or by manufacturer and because of no accident police or insurance co. not called. There were no warning signs. I just recently pudchased this vehicle within past week. I would call your attention to the articles on internet describing the problem and how to repair I don't think I should pay for repair as it is a recurring problem with other cars by same manufacturer. Thank you

NHTSA ID
11527329
Incident
Jun 12, 2023
Steering
Filed Apr 28, 2021

I'M HAVING ISSUES WITH THE STEERING COLUMN AND GETTING THE KEY OUT. I'M NOT ABLE TO REMOVE THE KEY MOST DAYS. WAS THIS IN ANY PART OF ANY KNOWN RECALL? THANK YOU

NHTSA ID
11414333
Incident
Apr 1, 2021
Steering
Filed Apr 11, 2021

KEY GETS STUCK IN IGNITION. OFTEN WILL NOT RELEASE. HAPPENS WHEN PUT CAR INTO PARK UPON STOPPING.

NHTSA ID
11407477
Incident
Apr 1, 2021
Mileage
20,500 mi
Steering
Filed Dec 28, 2020

EXPERIENCED DIFFICULTY REMOVING KEY FROM IGNITION AFTER VEHICLE IS STOPPED AND ENGINE TURNED OFF. ISSUE RECURS FREQUENT BUT RANDOMLY. SOMETIMES IT REQUIRE SEVERAL ATTEMPTS TO RESTART AND SHUT-OFF ENGINE BEFORE KEY WOULD RELEASE FROM IGNITION. VEHICLE WAS RETURNED TO DEALER FOR REPAIR AND FAULTY PART IN SHIFTER ASSEMBLY REPLACED.

NHTSA ID
11385364
Incident
Oct 14, 2019
Mileage
58,814 mi
Steering
Filed Oct 2, 2020

KEY DOES NOT COME OUT OF IGNITION AFTER PUTTING CAR IN PARK

NHTSA ID
11362409
Incident
Oct 1, 2020
Mileage
150,000 mi
ElectricalSteering
Filed Jun 22, 2020

AM ABLE TO SHIFT INTO PARK AND TURN OFF THE IGNITION BUT NOT ABLE TO REMOVE KEY. IT TAKES SEVERAL TRIES TO SHIFT GEARS UNTIL ABLE TO TURN THE KEY TO RELEASE IT. THIS WAS HAPPENING FOR A WHILE AND STOPPED AND HAS STARTED DOING IT MORE CONSISTENTLY NOW. *TR

NHTSA ID
11330179
Incident
Jun 22, 2020
Mileage
34,000 mi
Steering
Filed Dec 19, 2019

KEY WILL NOT REMOVE FROM IGNITION WHEN TURNING OFF CAR. PROGRESSIVELY GOT MORE FREQUENT. ONLY WAY TO REMOVE THE KEY IS TO MOVE THE CAR OR TO SHIFT BACK IN FORTH FROM PARK TO DRIVE. PART HAD TO BE REPLACED

NHTSA ID
11290031
Incident
Nov 20, 2019
Steering
Filed Dec 6, 2019

UNABLE TO REMOVE KEY FROM IGNITION WHEN VEHICLE IS IN PARK-ENGINE/CAR TURNS OFF EXCEPT RADIO/LIGHTS. HAVE TO RESTART CAR PUT INTO REVERSE, BACK INTO PARK, THEN TURN OFF CAR.

NHTSA ID
11287462
Incident
Dec 1, 2019
Mileage
55,000 mi
Steering
Filed Nov 13, 2019

HAVING DIFFICULTY REMOVING KEY FROM IGNITION WHEN VEHICLE IS IN PARK - CAR WILL TURN OFF BUT CANNOT REMOVE THE KEY WITHOUT MUCH DIFFICULTY, RESTARTING JIGGLING WITH FORCE - FEAR OF KEY BREAKING IN IGNITION

NHTSA ID
11279802
Incident
Oct 1, 2019
Mileage
31,000 mi
Driver assistanceSteering
Filed Apr 1, 2019
Crash reported

MAY OF 2017 I WAS DRIVING NORTH BOUND ON 294. AS I WAS GOING THROUGH THE CURVE THE POWER STEERING LIGHT CAME ON THE CAR WOULDN'T TURN BACK. I STOP AND WAS ABLE TO PULL THE CAR OFF THE ROAD WITH NO INCIDENT. I CALLED SIS IT'S A D ASKED IF WAS A SAFETY RECALL. I WAS TOLD NO. I THEN HAD THEM TO THE CAR TO SUBARU OF AMERICA IN ORLAND PARK IL. WHEN THE CAR WAS FROSTED TOLD I WAS TOLD THE CAR WOULD BE FIX IT WAS COMMON PROBLEM WITH THE POWER STEERING MOTOR. SUBARU OF AMERICA THEN CONTACTED ME SAYING THE CAR WAS INVOLVED IN ACCIDENT SO IT WOULDN'T BE FIXED. ONCE THEY FOUND OUT I WAS BLACK. I FILED A BETTER BUSINESS REPORT SUBARU STILL DENIED THE CLAIM TELLING TO USE MY INSURANCE MY INSUWPULDNT PAY SAID IT DEFECT PART. SUBARU FAILED TO EXAMINE THE UNDERLYING PROBLEM BEFORE DENYING THE CLAIM. SUBARU IMMEDIATELY BLAMED ME BUT NEVER CHECKING THE PROBLEM. ONCE I RECEIVED THE CAR BACK. IT WAS IN WORST CONDITION. THE CAR CANE BACK IN WORST CONDITIONS BUMPER PEELING FENDER SMASHED. I WAS TOLD THAT WAS MY FAULT THE CAR CAME BACK WORST. THAT INTERFERED WITH THE OTHER THINGS IN WARRANTY BEING REPAIRED L WAS DIAGNOSED WITH BIG C. IN 2017 NOW BACK TO OK HEALTH I CAN PROCEED WITH PROCESS. I RENTED CARS FOR A YEAR AND THEN EVENTUALLY BROUGHT ONE. I NEED SUBARU TO REPAIR THE CAR I WANT TO KEEP IT.

NHTSA ID
11193110
Incident
May 9, 2017
Mileage
18,000 mi
Driver assistanceElectricalSteering
Filed Aug 14, 2017

EYE SITE SAFETY MAIN WIRING HARNESS RODENT DAMAGE HARNESS INSERTION MADE WITH SOYBEAN SO ITS MADE OF FOOD HAPPENED PARKED IN DRIVEWAY

NHTSA ID
11015151
Incident
Aug 9, 2017
Mileage
10,000 mi
Powertrain (other)Steering
Filed Mar 24, 2017

WHEN RESUMED CRUISE CONTROL, IT DID NOT. INSTEAD THE STEERING WHEEL WAS UNCONTROLLABLE AND HAD NO DIRECTION. WAS ON INTERSTATE 84WEST IN CT. PUT ON BREAK AND THEN WAS ABLE TO STOP THE VEHICLE ON SIDE OF ROAD. WENT TO THE DEALER AND TOLD NO ISSUE. ALSO HAVE HAD GEAR SHIFTING PROBLEMS. WAS IN TOUCH LESS CAR WASH WHERE THE CAR IS IN PARK AND WHEN TOLD (FLASHING SIGN) TO MOVE FORWARD THE CAR WOULD NOT GO INTO DRIVE. AFTER SEVERAL ATTEMPTS, SHUT CAR OFF AND THEN WAS ABLE TO PUT IN DRIVE. ON OCCASIONS THE SHIFTING GEAR HAS NOT REMAINED IN PARK AND VEHICLE HAS MOVED FORWARD.

NHTSA ID
10968253
Incident
Nov 11, 2016
Mileage
12,000 mi
SteeringSuspension
Filed May 24, 2016

TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE VEERED LEFT AND RIGHT INDEPENDENTLY. THE CONTACT MENTIONED THAT FORCE WAS REQUIRED TO THE STEERING WHEEL. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED BUT THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400. ...UPDATED 6/30/16 *BF THE CONSUMER STATED IT DIFFICULT TO KEEP THE VEHICLE STRAIGHT. THE VEHICLE WAS ALIGNED TWICE. UPDATED 07/11/16.*JB

NHTSA ID
10870686
Incident
Nov 10, 2015
Mileage
400 mi
Steering
Filed May 13, 2016

TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL WAS VEERING RIGHT AND LEFT. THE DEALER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO DIAGNOSIS AND NO REPAIR SOLUTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V292000 (STEERING). THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER SEVERAL TIMES AND WAS UNABLE TO CONTACT THEM. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID
10864756
Incident
Mar 3, 2016
SteeringSuspension
Filed Apr 20, 2016

TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE ROLLED OVER A BUMP IN THE ROAD AND BECAME UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED TWELVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.

NHTSA ID
10860554
Incident
Nov 10, 2015
Mileage
500 mi
BrakesDriver assistanceSteering
Filed Nov 10, 2015

EYESIGHT PACKAGES ADAPTIVE CRUISE CONTROL WITH LANE-DEPARTURE AND AUTO-BRAKING DOESN'T WORK. DEALER REFUSES TO FIX.

NHTSA ID
10789608
Incident
Nov 6, 2015
Mileage
12 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .