Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Nov 2, 2004
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 127 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1998 Subaru Outback submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
BrakesDriver assistance
Filed Nov 2, 2004
Crash reported1 injury reported
ON OCTOBER 6, 2004, I WAS COASTING INTO A PARKING SPACE IN MY 1998 SUBARU LEGACY OUTBACK. MY HEADLIGHTS WERE FACING A CURB, SIDEWALK, AND CEMENT BRICK BUILDING, AND I TOUCHED THE BRAKES TO PREVENT BUMPING THE CURB. AS SOON AS MY FOOT HIT THE BRAKE, THE CAR VROOMED AS IF THE THROTTLE HAD BEEN FULLY OPENED, AND THE CAR CONTINUED MOVING FORWARD. I PRESSED THE BRAKE HARDER, BUT THE CAR SEEMED TO TAKE OFF ON IT'S OWN AND WAS TOTALLY OUT OF MY CONTROL. THE ALL-WHEEL DRIVE VEHICLE EASILY BUMPED UP THE CURB, AND THE CAR FLEW INTO THE AIR AND CRASHED INTO THE SIDE OF THE BUILDING. THE CAR WAS TOTALED BY THE INSURANCE COMPANY. FORTUNATELY, I WAS WEARING MY SEAT BELT (THE AIR BAGS DID NOT DEPLOY). THE ENTIRE INCIDENT HAPPENED VERY FAST AND WAS TOTALLY UNEXPECTED. ALTHOUGH I AM THANKFUL THAT THERE WAS NO PEDESTRIAN WALKING ON THE SIDEWALK WHEN IT HAPPENED AND THAT I AM ALIVE TO BE WRITING THIS, I AM CONVINCED THAT THIS WAS A CAR MALFUNCTION THAT SHOULD BE CORRECTED IN THIS VEHICLE.*AK
NHTSA ID
10098142
Incident
Oct 5, 2004
Mileage
65,000 mi
AirbagsDriver assistance
Filed Jun 29, 2004
Crash reported
WHEN DRIVING AT LOW SPEEDS, THE VEHICLE SURGED FORWARD. THIS CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT A LIGHT POLE HEAD ON. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. THE CONSUMER HAD THE VEHICLE TOWED TO THE INSURANCE COMPANY'S DESIGNATED REPAIR FACILITY. *AK THIS WAS QUICKLY FOLLOWED BY 2-3 MORE ACCELERATIONS IN WHICH THE VEHICLE GAINED SPEED EACH TIME. THE VEHICLE FELT AS IF IT WERE BEING SHIFTED INTO THE NEXT GEAR. *SC *JB
NHTSA ID
10074014
Incident
May 15, 2004
Mileage
40,691 mi
Driver assistance
Filed Apr 26, 2004
FAILURE AND ITS CONSEQUENCES: I OWN A 1993 SUBARU IMPREZA L, AND I OWN A 1998 IMPREZA OUTBACK SPORT. BOTH THESE CARS HAVE A POTENTIALLY SERIOUS SAFETY ISSUE. THERE ARE TWO TSB'S ON HESITATION ISSUES FOR ALL SUBARU'S CONCERNING THIS. THIS IS A HAZARD BECAUSE OF THE SUDDEN NEED FOR ACCELERAION IN THE CASE OF AN EMERGENCY. MY PERSONAL EXPERIENCES ARE: 1. AMBULANCE COMING TO INTERSECTION BEHIND ME WITH NO ROOM FOR ME TO PULL OVER DUE TO PARKED CARS, AND I ATTEMPTED TO MOVEOUT OF HIS WAY PUSHING DOWN ON THE THROTTLE, AND THE CAR COMPLETELY SPUTTERING AND BARELY MOVING. THE AMBULANCE IS STUCK BEHIND ME WHILE I AM ATTEMPTING TOMOVE OUT OF IT'S WAY. 2. THE LIGHT TURNS GREEN AT AN INTERSECTION, BUT SOMEONE FAILS TO STOP TO THEIR RED LIGHT, AND NEARLY GET T-BONED, THANKS TO CADILLAC'S STRONG BRAKING POWER, BECAUSE MY CAR SPUTTERS, AND MOVES LIKE A TURTLE WHEN I NEED TO SAFELY MOVE OUT OF THE WAY FOR SAFETY. I HAVE A FAMILY, AND THIS NEEDS TO BE ADDRESSES WITH A PROFESSIONAL MANNER. WITH THE ENGINEERING GOING INTO CARS THESE DAYS, AND ALL OFF THESE HIGH-PAID ENGINEERS, AND ALL PROFESSIONAL POSITIONS, THIS IS NOT AN ACCEPTABLE PROBLEM TO BE PUT ASIDE. IF THERE IS ANYTHING THAT CAN BE DONE, PLEASE DO SO. AND IN THE FUTURE IF IT IS DONE, MY PERSONAL REGARDS AND THANKS TO ALL THE INITIATIVE, AND COURAGE FOR THOSE THAT STOOD TO FIX THIS PROBLEM. MAX . *AK
NHTSA ID
10067878
Incident
Apr 20, 2004
Mileage
76,800 mi
Driver assistance
Filed Jan 12, 2004
INTERMITTENTLY WHEN ACCELERATING AT A LOW SPEED ENGINE REVVED TO 4 RMPS AND JERKED INTO SECOND GEAR. DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM, SO NO REMEDY WAS FOUND.*AK
NHTSA ID
10053793
Mileage
68,000 mi
Driver assistance
Filed Nov 16, 2002
DRIVING ALONG BETWEEN 40 AND 50 MPH THE CAR SUDDENLY ACCELERATED. I APPLIED THE BRAKES WHICH SLOWED THE CAR DOWN BUT THE ENGINE CONTINUED TO RACE MILD PANIC SET IN. I ATTEMPTED TO PUT THE CAR INTO NEUTRAL AND INSTEAD ACCIDENTLY PUT THE CAR INTO REVERSE. THIS DID STOP THE CAR, BUT AS YOU WOULD EXPECT. I HAVE INCURRED AN UNKNOWN AMOUNT OF DAMAGE TO THE TRANSMISSION. ALTHOUGH I DON'T EXPECT ANY SYMPATHY BECAUSE OF MY AWKWARD HANDELING OF THE SHIFTER. I WOULD LIKE TO KNOW WHAT IF ANYTHING SUBARU INTENDS TO ABOUT THIS VERY DANGEROUS UNEXPECTED ACCELERATION PROBLEM. YOUR COMPLAINT SITE HAS SIMILAR SUCH COMPLAINTS ON RECORD. MINE WILL BE THE NINTH. WHEN YOU CONSIDER THAT MANY PEOPLE HAVE PROBABLY EXPERIENCED. THE SAME PROBLEM BUT HAVE NOT BOTHERED TO FORMALLY COMPLAIN, IT WOULD SEEM THAT A REAL PROBLEM DOES EXIST. THANK YOU. DT
NHTSA ID
769790
Incident
Nov 15, 2002
Driver assistance
Filed Jul 19, 2002
WHILE DRIVING AT 20MPH TOOK FEET OFF GAS PEDAL AND VEHICLE ACCLERATED TO 40MPH WITHOUT GAS BEING APPLIED. DEALER CONTACTED.*AK
NHTSA ID
8014335
Incident
Mar 25, 2002
BrakesDriver assistance
Filed Jul 19, 2002
CAR ATTEMPTS TO ACCELERATE WHEN APPLYING BRAKES TO COME TO A STOP. ENGINE ROARS AND IT IS DIFFICULT TO STOP CAR. PROBLEM HAPPENS INTERMITTENTLY AND USUALLY WHEN THE CAR IS GOING 5 MILES PER HOUR OR LESS. BRAKE PEDAL GOES ALL THE WAY DOWN WHEN ATTEMPTING TO STOP CAR. THE SAME PROBLEM IS HAPPENING WITH OUR 2001 SUBURU OUTBACK (SEE ODI#764455).*AK
NHTSA ID
764457
Driver assistance
Filed Oct 2, 2001
VEHICLE WILL REV /ACCELERATE WHEN CONSUMER TURNS AIR CONDITIONER( A/C) ON. PROBLEM USUALLY HAPPENS WHEN A/C IS ON. CONTACTED DEALER, AND DEALER CANNOT FIND CAUSE OF PROBLEM. *AK
NHTSA ID
897167
Incident
Apr 20, 2001
BrakesDriver assistance
Filed Jul 24, 2001
Crash reported
CONSUMER WAS TRAVELING ABOUT 60MPH ON HIGHWAY, VEHICLE IN FRONT SLOWED DOWN, CONSUMER APPLIED BRAKES, AND VEHICLE TOOK OFF ON ITS ON. VEHICLE WAS OUT OF CONTROL, BUT AVOIDED OTHER CARS. WITHOUT PRIOR WARNING, FLIPPED THREE TIMES, AND ENDED ON DRIVER'S SIDE . DEALERSHIP WAS AWARE OF PROBLEM.*AK CONSUMER WAS TRAVELING AT 60 MPH AND WAS USING CRUISE CONTROL, THE VEHICLE IN FRONT OF CONSUMER WAS BRAKING, IN WHICH CONSUMER BEGAN TO BRAKE, HOWEVER VEHICLE DID NOT SLOW DOWN, THE CRUISE CONTROL DID NOT DISENGAGE AND THE VEHICLE ROLLED OVER ON THE DRIVERS SIDE, VEHICLE WAS TOTALLED.*JB
NHTSA ID
893147
Incident
Jul 20, 2001
Driver assistanceTransmission
Filed Apr 14, 2001
Crash reported2 injuries reported
I WAS PARKING MY CAR TO GO TO THE VIDEO STORE WITH MY SON. IT APPEARED TO LURCH FORWARD, SPEEDING UP, AND DID NOT COME TO A STOP UNTIL IT HIT FOUR OTHER CARS, AND FINALLY PLOWED INTO A LARGE 4X4 BROADSIDE, WITH ENOUGH SPEED TO PUSH IT INTO ANOTHER CAR. MY AIRBAGS DEPLOYED, AND MY DISABLED CHILD FELL OUT OF THE PASSENGER SIDE ONTO THE PAVEMENT. PARAMEDICS WHERE CALLED AND HE WAS DETERMINED TO HAVE MINOR INJURIES. I HAD PREVIOUS PROBLEMS WITH THE KEY STICKING, AND SOMETIMES UNEXPLAINED MINOR SPEEDUPS INT HE TRANSMISSION, BUT DIDN'T REALIZE HOW SEVERE IT WAS. NOW I UNDERSTAND THIS IS A POSSIBLE, SERIOUS PROBLEM WITH MY VEHICLE. THE CAR IS CONSIDERED TOTALLED, BUT HASN'T BEEN DISPOSED OF AS YET. POLICE TOOK PICTURES AT THE SCENE. PLEASE HELP ME FIGURE THIS OUT.*AK
NHTSA ID
744021
Incident
Apr 13, 2001
Driver assistance
Filed Aug 3, 1999
WHEN THE BRAKES ARE APPLIED VEHICLE WOULD LURCH FORWARD. THE RPMS WOULD BE REVVING. WOULD PUT VEHICLE IN NEUTRAL. ONLY USED VEHICLE IN NY. *AK
NHTSA ID
844159
Incident
Aug 9, 1998
BrakesDriver assistance
Filed Mar 8, 1999
WHEN APPLYING THE ABS BRAKES THE PEDAL GOES TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. ALSO AFTER RELEASING THE ACCELERATOR PEDAL, THE VEHICLE SURGES FORWARD. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
NHTSA ID
835554
Driver assistance
Filed Aug 20, 1998
THERE HAVE BEEN THREE EPISODES IN WHICH THE ENGINE SUDDENLY AND DRAMATICALLY REVVED AND CAR SURGED, ONCE WHILE STOPPED AT A STOP LIGHT, TWICE WHEN TAKING FOOT OFF ACCELERATOR APPROACHING A CURVE. I HAD TO TURN CAR OFF, AND IN SEVERAL INSTANCES, WHEN IT WAS RESTARTED THE RPM WENT UP TO OVER 7000.
NHTSA ID
540175
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own